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    Subway

    1.9 (16 reviews)
    InexpensiveSandwiches, Fast Food
    Special Hours Closed
    Updated a few days ago

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    Steak and Cheese Salad
    Brandon J.

    I typically really like Subway, so it does not give me joy to write this review. However, my experience was not great at the Waconia location. Pickup: The order was ready on time and the young man who gave me the food was kind. It was in a sealed bag and all employees were wearing masks. So, regarding service, this Subway is doing pretty good, adhering to all COVID-19 food preparation guidelines. In the bag: As soon as I opened the bag, things turned in a negative direction. I specifically requested to have the salad come with dressing on the side, and unfortunately it already had been doused in vinaigrette. By the time we sat down to eat, the salad was kind of soggy, which is the main reason I ask for the sauce on the side. Also, we only got 2 napkins for 4 orders of food, so that was disappointing. Food Preparation: Neither of the salads was really chopped and, as seen in the photos, there were some large pieces of cheese and meat still in there. Food Taste: Both salads had a good taste, which is why I gave three stars. Subway knows their way around a salad, and the Subway Vinaigrette was delicious. Again, it would have been better on the side, but overall, the taste of both salads was excellent. I try to be sympathetic with fast food workers -- they are busy, often not paid enough, and perhaps tired from long hours -- but I would have enjoyed my food much more if they had simply read my request and fulfilled it. Subway will remain my go-to fast food favorite because their fresh veggies are always awesome, but experiences like this don't leave a good taste in the mouth.

    ilyas

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    7 months ago

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    9 months ago

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    2 years ago

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    4 years ago

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    6 years ago

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    2 years ago

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    6 years ago

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    6 years ago

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    7 years ago

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    7 years ago

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    6 years ago

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    8 years ago

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    11 years ago

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    13 years ago

    Best Subway ever! Katie, the manager, does a great job!

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    Subway

    Subway

    4.0(9 reviews)
    4.8 mi
    $

    Even though it's a chain, my wife and I like to support local restaurants in our town rather than…read moredriving 10-15 minutes for similar food. First time we went, they screwed up our order but not a big deal. Figured it was just a bad day type of thing. Then we went back, it took them 20 minutes of me standing in the restaurant alone to make my mobile order and proceeded to not even make the right sandwiches, which were skimpy on the meat and toppings at best. Strike one. We decided to go back and try it again - again a long wait despite it not being busy and then massively messed up my wife's order and the food tasted pedestrian with little toppings. Strike two. My wife filled out the survey that came to her later that week to let them know our issue and the owner reached out and offered her a free sandwich. Seems like genuinely good ownership. So we went back again. My wife went with our kids to try it one last time since we were treated so professionally by the manager/owner. The workers first wouldn't take her coupon, assuming she was trying to pass off a counterfeit coupon and questioning where she could have gotten the coupon (because that's what moms of two young kids have time to do!) and then proceeded to take the coupon and say they took the cost off, but instead actually charged her twice for the sandwich. When she tried to correct it, it was nothing but trouble from the two working there and we never were able to get it resolved. Strike three and we are out. Food was never that great, even when they got the orders right, and it seemed like there was an issue every time we tried to eat there. The one part that was great was how kind and generous the owner/manager was in trying to rectify it after my wife's survey, but we've sadly had too many negative experiences to want to go back again. We'll just settle for other places nearby instead.

    Good subs! Very fast customer service! Nice and friendly staff. Definitely recommend chicken bacon…read moreranch.

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    Subway - sandwiches - Updated May 2026

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