Simmons eye care staff is amazing but their contract with the lab that actually makes the eye…read moreglasses is completely incompetent, not only did that send the frames from the store to the lab to make sure that received the correct glasses they still got it wrong, the excuses ranged from the glasses didn't pass inspection. Also after the order was sent in with the correct frames they kept trying to give me a totally different pair of frames and you could see by the order slip and the frames the numbers did not match. After being told a rush order is being placed on the order they still took their time completing the order. I do recommend Simmons eye care for your eye needs, but I do not recommend their eye glass services. Take your prescription somewhere else to avoid the headache and long wait,

I have the choice of two other locations but this is always my first choice! Everyone is is so…read morehelpful and friendly. You might say that is their job but everyone has a bad day once in a while. However, I have never had a bad experience. Highly recommend!

Dr Guice and his staff were spectacular with my mother. She recently was diagnosed with AMD and has…read moreseen several eye specialists in recent history. Dr Guice was by far the best in terms of the time spent with her and explaining results. He went above and beyond to put her mind at ease, gave her recommendations and educational materials. We will certainly return.

I've been going to Kavanaugh Eye Care for approximately 5 years. Dr. Guice and company were…read morereferred to me by a friend, and they have never disappointed. He takes his time with me and always answers any questions. The front of the office is a great asset to him. All three of them are friendly, helpful, and fun to work with, and I appreciate their patience when they indulge me as I try on lots of glasses. I recommend Kavanaugh Eye Care every chance I get.

Thorough examination, listens to concerns, recommends contacts or glasses that reduce or eliminate…read moreissues. Eyeglass selection is wide ranging in styles and prices. Assistance with fit and options of glasses. I love my glasses with magnetic sunglasses. Dr. Neal is my eye doctor for 20+ years and even after moving over an hour away continue to see him and the wonderful staff. Yes, Family Eye Clinic is that excellent!

Deb was so helpful and knowledgeable about all the sunglasses which is what I went in to purchase…read more She made great suggestions and I left with two of the best sunglasses I've ever owned. She explained the warranties and care beautifully. The Maui Jim sunglasses are fantastic. The lens quality (and therefore my vision) is the best ever! Thank you Roger and Deb for the outstanding experience. I finally made my eye protection a priority and it's really being tested at the beach!

Cataract Surgery: Punctual, attentive, excellent care. Each staff member was kind, knowledgeable…read moreand focused on the patients. Superb care for cataract surgeries

Very amazing and positive experience for our Mom and all of us kids. Hands down the most…read more professional and courteous staff ever, not just for the surgeries but for follow ups too. The surgery team is just as amazing!! I highly recommend this group for all your eye care needs!! They are the BEST!! Thank you so much!!

We really like Dr. Monica Dellimore Hall, and I've brought my kids to her over the years in spite…read moreof the terrible optical, contacts, and billing departments. Be prepared to be billed twice for all contacts - once when you pick them up and another bill with come in the mail later. Several times my husband paid the bill from the mail even though I paid for the contacts when I picked them up. That is "just their practice" even though it is highly misleading. There is no reason to send a bill for something that is already paid for. The eyeglasses are crazy expensive, and the frames are usually last years designs (look up the designers' websites online and you can see for yourself). Finally, the contact lens department gave me the wrong prescription for my college son's contacts. I had to order a new box because he opened them before he realized it. The contacts lady refused responsibility and said it was my fault for not checking, but they don't give you the contact prescription! I asked her why didn't SHE check that the contacts were correct - it seemed to me that it was her duty to make sure she was dispensing the correct lenses. Apparently this happens a lot there. The West Little Rock location is no better and has the same terrible, double billing practices. Although I adore Dr. Hall, my family and I are done with this place.

Jodi was ABSOLUTELY PHENOMENAL! I have been waiting to buy my progressive glasses for an entire…read moreyear as most in store places did not have any glasses that made me squeal with excitement, and online ordering was too risky with the type of prescription I have. I went into Stanton Optical with my prescription, scared I wasn't going to be able to find what I wanted, and more so not going to be able to afford something perfect with my budget. I've been in retail for over 23 years so customer service is so so important. Today I left with tear filled eyes. I got not only one, but TWO pairs of glasses, the top two on my "squeal" list. She worked with me on everything I needed and wanted. When she showed me my total, I thought I was looking at the price for just one pair, but no, I get two! She took the time to play around with different way to get as close as possible to stay within my budget, making some adjustments to the type of lens in order so I could get into glasses quicker because of my budget. She was able to hear my concerns, read my body language and ended up making it happen and ordering the EXACT lenses I wanted. She was absolutely WONDERFUL. Thank you Jodi for listening to my needs and wants and making it happen today. CANT WAIT TO BE ABLE TO SEE!!!! ...... -customer for life

I have been a customer of theirs for over 10 years and haven't had as much trouble with getting my…read moreprescription as I have now. This is more on the Stanton higher up things not the local lobby. I was told there are no more trials unless you're going to buy, that's ass backwards but okay. Wasn't given my prescription in hand, told it would be emailed. Called to get it emailed and they had me create an account. Well my number is tied to mine and my minor son's apportionments. So I can't see my prescription. After calling and explaining this 4 times, I finally asked them to just email it to me directly. I have to fill out a verification form and email back, wait days to have something I've paid for already. Given to me. I'm assuming this is because I was asked if I need it to buy or medical. I've never in my life had to endure such hassle for my OWN information. I refer quite a bit of people here and I will end that today.

Took special care to make sure all my questions were answered. So kind. And very helpful! I…read moremoved here from California and have had to start all over finding my doctors. So happy I found her! She's the best!!

Dr Baltz is the best. She is not only a very skilled doctor, she is kind and compassionate. She…read morelistens and follows through with her patients.

Been with them for years, then.... Had to miss an appointment in Jan. And forgot to call…read more.. Reschedule another in advance due to job schedule changing (teacher)... They want to charge me ~$80 now to make an appointment. Yea, not happening. Moving to the Eye Center. See ya later James Eyecare.

Went here for a couple of years, but recently was treated very poorly while purchasing eyewear…read more Will not be spending any more money at James Eyecare & Optics Gallery. I suggest you don't either.