Worst customer service ever. Cancelled 79 yr old service in August and still being charged for…read moreservice. You try to cancel and they don't listen to their customers.

Tried cancelling the service- they do not prorate- you pay the whole month. My MIL husband died and…read moreshe had to move because she can't afford to live on her own. This company's absolutely ridiculous. Stay far far away.

Do not come here when looking to upgrade. Manager and sales associate were combative with my…read morehusband and yelling at him across the room because he asked about phone cases being interchangeable. The manager couldn't even have the decency to get off his behind and walk over- he yelled across the store. When we asked for his name he covered his name tag and wouldn't give it to us. Don't worry we will be escalating this matter, and if I have to call Verizon corporate every day to complain and make this right I will. A manager is always supposed to give his name and should not talk down to someone about to drop 1000 plus in his store on a phone

Wait time is here is always an hour or longer?! They never have anything stocked and get ignored.read more

The channel selection is good as is the price point with internet as well,…read moreBUT, BIG BUT, IT GOES OUT all the time. After 4 years, I am DONE. JW

We didnt realize that this was Suddenlink or we never would have signed up with them. If I could…read moreleave something less than 1 than I wood. The service constantly dropped and trying to cancel there service was beyond rediculas. After 3 calls for over an hour each time of them pushing you to stay with them and telling you to leave the router for the new people moving into your house is a joke. This company's customers service is terrible. They will not for any reason cancel the service. They are conn artist and I dont recommend anyone use these crooks.

I had problems with two laptops. I brought them to Craig and he fixed one in a couple of days. The…read moreother one took a week because he had to order a new fan. The turn around time was reasonable and his fees are very reasonable. They both computers work fine now. Ken

From the owner: We offer free information to keep your computer running clean. So if by chance you do need…read moretechnical help, we are ready for whatever your needs are. Supporting Business clients to SOHO and home users. We have partners for needs like websites, Flash Animations or whatever you can dream up...

Honestly one of the worst customer services, no wonder the store is empty. With all due respect,…read moreyour better of going and getting a better plan anywhere else then here. Staff is very unhelpful and makes cancellation a lot harder then it should be.

If you have Android that has Metro by T-Mobile like Samsung & Motorola, I was trying to make a…read morecall, And then they gave me a call error from the picture I put it. I really hate it that the Metro call error did that. 1 star.

I've been a customer of TMoble for about 5 years now. I have never had any issues until I canceled…read more2 lines I wasn't using anymore. Suddenly, Im getting multiple quotes from multiple people, and no one could tell me anything other than I was misinformed by everyone. It it seems like the more you pay the better the quality of service you get. I started off paying about $150+ a month and got great customer service. Then, after my bill got dropped to $80 suddenly no one knows anything and no one can give me a straight answer.

Went into this location to upgrade my phone and there was quite a line with only two people working…read more(manager in back room); after two hours of waiting Marcus P assisted me. Marcus was professional and knowledgeable about the product but was unable to help me due to system issues with T-Mobile. He told me he would call me when the system was up and running so I could come in and finish the upgrade (honestly doubted he would call) surprising he called later in the day. Kudos to Marcus for going above and beyond when the manager was sitting in office while 10 or more customers were waiting (almost 2 hours) and that manager should have been helping customers. I hope T-Mobile treats good employees like Marcus P well because he deserves a raise. Thanks Marcus P for following through and going over and above

Went with Verizon a year ago and I Love it!!! Better all around service and signal. Overall cost…read moreper phone for me and my employees is definitely a bonus from what y'all charged. What's even better is they didn't want to call the cops on me for not wearing a mask AND they loved my Trump 2024 t-shirt! Booyah!

I've had an excellent experience with my Ezee Fiber provider from day one. The installation was…read moresmooth, the technicians were professional, and the service has been consistently reliable. Recently, I upgraded to their top 8 Gig speed tier and added a Wi-Fi extender and the difference has been incredible. My connection is now rock solid throughout the entire house. No dead zones, no buffering, no random drops just fast, consistent speeds even with multiple devices streaming, gaming, and working at the same time. If you're running a smart home or working remotely, this level of performance makes a real difference. What really stands out is the value. For the speed and reliability they offer, the pricing is extremely competitive compared to other providers in the area. You're getting premium fiber performance without the inflated cost. If you're considering upgrading or switching providers, I highly recommend them especially the 8 Gig tier with the extender. It's been worth every

Before we signed up for service, a representative came to our home approximately 10-12 times to…read moreencourage us to switch. Unfortunately, our experience since becoming a customer has been very disappointing. We have only had the service for about two months, and it has already gone out or become intermittent approximately eight times. Most recently, our service has been completely out since Sunday. A technician came yesterday and informed us that a cable had been cut and that someone would return to resolve the issue. However, no one came back until today. When a technician finally arrived today, he was unable to complete the repair because he did not have the correct equipment but he did not let us know I had to call them for the 20th time for an update. We have now been told that another technician will arrive between 1:00 p.m. and 3:00 p.m. I work from home, so these repeated outages have caused a significant inconvenience and have affected my ability to do my job. The lack of reliable service, poor communication, and repeated delays are unacceptable and unprofessional. I expected much better service and would appreciate this issue being resolved as quickly as possible

They really don't deserve a one star, they are awful, the internet service is terrible, its way…read moreover priced for even the slowest of their service, if you call to complain or ask for help, their customer service is horrendous and could care less. I have been a customer for 20 plus years, they don't care, they have zero respect and all and all they 100% suck as a company!!

Had Consolidated for years since we are in Katy and that's the only service available. Internet…read morehas been garbage for years and has been out half the morning due to the weather. Half the tech support people I talk to tell me the problem is on their side of the system and the other half tell me I don't have internet due to wiring problems in my house. Landline phone still works, so there's that. Tried calling their service number to see if I could find out what's going on. Stupid message "Sorry, an error occurred" followed by the connection dropping is all you get. Crap service and crap technical support. Supposed to be getting fiber tomorrow assuming the weather holds and I can't wait to drop this trash.

I work from home as well as my husband. The internet provider we had would constantly go out and…read morewas often unreliable. Annissa and the Vision Net Solutions team were able to tell me that I had a better option for internet at my house that I wasn't even aware of! After speaking with them, they switched me over and now we have better, faster, and more reliable internet, super important for two people working from home! I highly recommend having them look for you and seeing if you have the best internet for your home!

From the owner: Vision Net Solutions is a Veteran and Women Owned IT and telecommunications company serving the…read moreGreater Houston area. We lead with cybersecurity and managed IT because protecting your business comes first. From threat prevention and managed services to cloud solutions and network infrastructure, we make sure your business stays covered. On the connectivity side, we are a broker with access to 250+ providers including AT&T, Frontier, Fidium, and more, so we always put your needs ahead of any one carrier. Whether it is internet, phone, TV, or VoIP for your home or business, we find the best fit and handle everything from start to finish. What makes us different is that we actually know our clients. We are not a call center, we are a local team with deep roots in Atascocita, Humble, and Kingwood. Our engineer has 15 years of experience and a military background, so prevention is in our DNA. We believe technology should feel personal, not overwhelming.