we have been a customer for five years with AV group. The services are top-notch. Extremely…read moreprofessional and gets the job done with extreme precision and professionalism. We will continue to use this group for Other additions to our home. I highly recommend this company.

We recently moved from The Woodlands to rural Magnolia where security system cameras are a good…read moreidea. Property is large, no street lights, very nice homes. I learned of AV through our Neighborhood Resident Facebook site and sent a message. Message was promptly answered and date scheduled quickly. Communication was quick and professional with any deviation on ETA. Dex came by, was so very polite and professional. We bought a newer resale who was leaving us her $2000 Cameras and DVR. My hubs tried to connect the system and just couldn't get it to work and he can do anything. We didn't think to check the system being left behind because we never needed this type of security in 25 yrs. Well, Dex gave us the news that the DVR box wasn't working (why hubs couldn't get it hooked up). I think it was the port that was bad. He gave us a quote for another, said our cameras were 1080p so were not bad, but not the best. He went to pick up the new DVD and came to set it up. It was smaller, more compact which I like better and came with a mouse. When we saw the actual camera quality we were sick. You can't see anything. Virtually useless. Dex informed us that if somebody did come up and is caught on camera, the history stays in the DVD so if an intruder showed up it would still be able to be seen on another camera. This was comforting to hear, and we are now going to discuss having Dex come back out for installation of better cameras. Very highly recommended if you need security cameras, or Televisions installed. 5***** for Dex's very professional knowledge and his extremely polite manner.

Go ahead and be dumb. Hire another "geek" company to buy and install your new electronics.  Or you…read moredo what I did and hire We Unite Communications. Lance & Kris will give you honest opinions and detailed information about what you may want with your entertainment center. Their professionalism and great prices were top notched. Installation was done quickly and my new Samsung TV & Soundbar look amazing.  Lance takes his work seriously and you will not find a better company to install your entertainment center dreams.  They are locally owned which is another great plus. Robbie Stevens, Katy, TX

We used We Unite Communications to move our existing av and computers to our new home and establish…read morelinked systems. We also had them purchase and install appropriate Wi-Fi equipment to make everything work at a good speed. The AV system was upgraded and outdoor speakers added. We have been very, very pleased with everything! They readily answer the phone for technical questions to help us out of a jam! They even made a personalized book to help us fully utilize our multi room sound system. Incredibly nice and patient professionals! Highly recommend!

Highly recommend Jesse and Johnathan - Always so helpful…read morefor my hubby and me (old folks) - It truly is great to have someone to call to get our issues resolved right away. THANKS A LOT!!!

Fast, reliable service and reasonable prices. Cameron was incredible helpful and my working is…read moreworking better than ever. Highly recommended.

JJ and his team are excellent communicators, trustworthy, and extremely professional. They hung…read moreone TV inside, one outside (which involved a new electrical outlet being run), installed two soundbars, a subwoofer...everything looks and sounds perfect. They even installed a digital doorbell for me (that also had no power source and involved running a line from my attic). Their visit reminded me of the typical Gallery Furniture experience where they literally don't leave until they are convinced you are completely satisfied. Highly recommend.

JJ and the Digital Delight team have been providing media solutions for our family for almost 20…read moreyears. Any time there is a need to move or upgrade our media equipment, the team is there on time with cost effective solutions that are always on budget. Over the years we've become so reliant on the Digital Delight team that we've personally gotten to know each of them and can truly attest to their professionalism and expertise. Thank you JJ and the entire Digital Delight team!

Great customer service! He came for the appointment on time and was very prompt with completing the…read morework. His prices were fair, and he did a great job. I would use him again for any of my home technology needs!

Kevin and Daniel were both awesome! Worked on a television for a bit in an awesome NVR Camera…read moresystem! They were very professional and easy to work with! Highly Recommend!!!

Worst experience ever! They didn't know how to even connect…read morea turntable. The work they had done is not good. Kept asking me for my possessions. Can we have your older equipment? Had to watch them constantly.Asking for money before work had even started. All I did was deal with their personal problems. Never again! I previously used them in 2021 and had similar issues.Very sorry to have given them a second chance.

We've been customers since March 2014. Had a few glitches with the install, but they worked it out…read more Fast forward several years and we are moving to a city and state they don't service, so we can't transfer our contact. We own the equipment at this point as we have already fulfilled our first 3 year contract. We are only paying for the monitoring now. We tried to have our renter take over the payments and put it in her named, or open her own contract. They don't offer contracts with renters, they said, but would look into it and let me know by the end of the day. Our renter was moving in and we needed to let her know. Four days later, after the renter moved in and opened a contract with a company who would work with renters, they said they would talk with her. Too late. Now that I've tried two methods to retain our contract and have been denied, I need to cancel altogether. Can't get anyone to answer my question over the phone and haven't heard back from the rep, Bryan, since Thursday. So frustrating as they want me to pay over $300 break contract. AVOID THESE PEOPLE!!

Just a 3rd party middle man. You will get absolutely no customer service, and they'll transfer your…read moreaccount to another provider after the first 90 days with no heads up. No online account access, no way to view bills, statements or contracts, nothing a consumer in 2019 would expect from a service provider like this. This company is on its way out.

This is the second time I've done an online review of this company. They are fantastic. Alex…read morehelped set-up my new system about 6 weeks ago when I moved into my new house. He did a wonderful, professional job then and his support continues. When I experienced a problem with my Apple TV, I asked Alex for help. He quickly responded with the right solution and got me rolling again. If you are not using this company for your A/V and IT solutions and support, you are missing out on outstanding service and support! Professional, prompt, and courteous - that describes American A/V Solutions and Alex!

Alex has installed Nest systems in 2 houses now for us and each time delivered a high quality…read moreefficient installation. He goes out of his way to help find an effective solution, as was needed when our HVAC had tripped due to blockage of a drain line. He helped unblock the line to ensure our system was back online. Would certainly recommend Alex for anyone considering AV work!