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    SUD's Mobile Detailing

    3.4 (5 reviews)
    Open 8:00 am - 6:30 pm

    Services - SUD's Mobile Detailing

    Auto bug and sap removal

    Auto paint restoration

    SUD's Mobile Detailing Photos

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    The Wash Factory - Our location

    The Wash Factory

    (12 reviews)

    Took my car there and got a $19 car wash special. When I got home I noticed that the dirt was still…read moreon the hood of my car and the wax application was done on top of the dirt. Tried to call several times to get the issue resolved and no one ever answers the phone. Horrible car wash...waste of money!

    My wife went to get our truck washed here on 5/15. We live in Florida. They told her the wash was…read more$27.00 which she paid. When we got home to Florida, she was reviewing her credit card statement for June. There was a charge by the car wash for $34.98. She tried to call the car wash but they have no telephone number. She tried to email but they have no email. We knew we would be back in the area in late August ,so we decided to go to the wash to get it corrected. In the meantime an additional charge for $34.98 was once again charged her card. When my wife went to the wash she was told after explaining the situation that they do not provide refunds. She was told she signed up for an unlimited monthly wash that renews each month. At no time did she request or authorize a renewable monthly wash program. Did I mention we live in FLORIDA! She then asked if she could speak to the manager. She was told the general manager would be in tomorrow. The next morning both of us came back and spoke with him. He reiterated that they don't provide refunds. He did provide a website for us to contact their office. We did so and explained the circumstances. The reply brought no satisfaction. They owe us $69.98. It's not so much the money as it is the principle. we of course cancelled the membership but we want others to be aware how this business operates. I wander if employees are compensated for the number of monthly plans they sign up? We are in our 70's. We hope this does not happen to you. BUYER BEWARE !!!

    Wilmington Auto Detail - As good as a dealer prep

    Wilmington Auto Detail

    (28 reviews)

    I was disappointed with both the results of the work and the way the billing dispute was initially…read morehandled. I brought my new vehicle in expecting exterior detailing and scratch correction based on the discussions beforehand. The final result did not meet my expectations, particularly regarding the scratch repair and overall exterior finish. The invoice listed "One Step Paint Correction" with a hand wash service for $200, but later I was told the pricing was actually intended to be broken down differently. That was never reflected on the invoice itself, which created confusion and disagreement regarding the services performed. To be fair, after I raised concerns, the company did offer to redo the work and provide additional buffing at no extra charge. However, by that point I was no longer comfortable bringing the vehicle back because the situation had already escalated into discussions involving collections, theft of services, the sheriff's department, DMV involvement, and vehicle liens over what I believed was ultimately a disputed service issue. I did ultimately pay the invoice to close the matter out, but overall I found the communication and handling of the dispute unnecessarily aggressive for a customer who acknowledged work was performed and attempted to discuss concerns in good faith. My advice to future customers would be to make sure all services and pricing are extremely detailed and itemized in writing beforehand.

    This company should write a book on how you treat your customers. I had a Dealer installed plastic…read morefilm on my car that every detailer would not remove. Mold had formed under the film and the car looked terrible. Not only did they remove it but the car looks brand new. They are fantastic and answered every question I had. If you go anywhere else for detailing you are just asking for a bad experience.

    SUD's Mobile Detailing - auto_detailing - Updated July 2026

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