I would definitely recommend this place to my friends and family. I've never had a Brazilian and I was pretty terrified, but Dezie was so wonderful. She made me feel comfortable and talked me through the entire process. The online booking was easy and simple. I read the instructions and had no issues. Sugar bee is where it's at! Thank you! read more

I received the spiced wine facial by krystalin. 10/10 amazing experience and she recommended some good face products to take home. My next appointment is already booked. I love this place. read more

This was my first time receiving any type of Brazilian wax and while of course it isn't completely pleasant, Krystalin made it worth coming back! She did a great job warning me which parts would hurt the most and was very thorough in explaining all products and procedures. Talked with me the whole time to keep me distracted! Definitely recommend if you are unsure! read more

I have been getting sugared by Krystalin for about 7 months now. She is very passionate about providing a good/clean/safe experience for each client. She is amazing and knows exactly what she is doing. I was so nervous for my appointment, but she was so kind/patient and helped me breath through my first sugaring experience. Krystalin has always been professional, so I find the recent negative reviews odd. Her attention to detail and cleanliness is why I continue to return for her services. Krystalin has taken extra precautions during COVID and I feel completely safe getting sugared by her. I have recommended her to several of my friends who were getting sugared at other locations. Each one has converted to Sugar Bee and raves about how much better their experiences are with her! Her technique leaves you with less ingrowns, less irritation (due to the natural products she uses), and is way less painful. I would highly recommend booking your next service with Krystalin, it is totally worth it! :) read more

As always an exceptional service with Krystalin. In love with the new location and the decor! Looking forward to my next visit as always. Thank you! read more

I can't recommend Krystalin enough! I'm such a baby and always get so nervous before getting a Brazilian, but I'm not exaggerating when I say it was the most painless one I've ever had! Krystalin is so professional, friendly and knowledgeable that she makes you feel so comfortable. I love that she educates you, doesn't rush through your appointment and gives you time to breathe in between pulls. I'm also amazed at how long it took for my hair to start to grow back, no where else has done that great of a job. She is the best of the best and I can't say enough good things! I'm so happy to have found my permanent sugaring place! I plan on going regularly now. Look no further if you're looking for a place to get sugared! read more

Laurica is the sweetest. She makes me feel very comfortable. She does an amazing job. This is my second time sugaring with her , I did the Brazilian. She's quick and makes it as comfortable as possible. read more

Been here twice already and I recommend going to Claudia she's super sweet and amazing!

An absolutely wonderful experience ! Everyone is so nice and welcoming ! Although a Brazilian can be a painful service I experienced little to no pain and felt very much like a spa service experience . read more

This was my first time getting a Brazilian and I'm glad it was with Krystalin. I was so scared before and in the beginning but she was so good about talking me through it. Everything was so clean. I would definitely recommend Sugar Bee! Thank you again! read more

Well today was my first brazilian at sugar bee! First day their new salon opens in canyon crest location! It was a great experience kristen the owner is so awesome and does a wonderful job, i am so happy with my brazilian and im super shy but she made me feel completely comfortable!! Shes super sweet & will make you feel like home like if youve known her forever! It definitely was a great experience shes so professional & will not regret it!! Other places give you pain , she talks to you while sugaring you which distracts you from the pain and makes you not feel much & goes by quick too!! Thank you!! read more

If you are looking for a comfortable, clean and professional environment for a sugaring service, look no further than Sugar Bee! I'd like to believe I have a medium to low pain tolerance but the process was quick and as comfortable as possible. Krystalin is friendly, and an expert at her craft. She took care of me and my skin really well. You won't be disappointed in your experience with her! read more

Great service! I was very impressed with the professionalism. Very clean and I love that all the products are organic.

Excellent service, ambiance, and staff. I always leave happy. Natalya is the best. The products smell amazing.

I will never return after the inconsiderate manner in which I was treated during my appointment I was told I had to reschedule half of my treatment simply because the owner of the facility did not want to make the next customer wait. I was overcharged. The process took a lot longer than it was expected and was much more painful then was anticipated. Do yourself a favor get an IPL and don't ever go to sugarbee. read more

love love love the staff and service! please check this place out. You won't be disappointed!!!

I cannot begin to express how much I will NEVER go anywhere else after my experience with Krystalin! I had waxing so much its something that I always dread and do when I completely have to! I dont think I have that problem anymore. The most minimal pain Ive ever felt with any wax and I have tried all methods. I connected with her on a personal level fast too! She has a genuine energy to her that will relax you right away! Thank you Krystalin! read more

Lenae was super sweet and made me feel really comfortable! She was very helpful for my needs and did a great job!

It's all organic highly recommend, super clean , very beautiful decor , friendly professional staff

She such an amazing sugarist. This was my first time getting a bikini sugaring and she made me feel so comfortable. She has an amazing positive attitude, which i look for a lot. Sparks up conversation with the client to make things run smoothly. Such an awesome person and great facility as well. I will totally recommend her. read more

Nice atmosphere. Music ambiance A+. Tea and water in the waiting area. Friendly staff from the beginning to end. This is my second time coming to the Riverside location. Very clean and smells great. I had my underarms done. No pain, maybe a tiny stinging sensation. Claudia did a great job! I felt comfortable and relaxed. Will try some other services in the future. read more

Krystalin was VERY gentle and comforting! I was very nervous about my first Brazilian and she talked me through the entire process, which helped so much. I 100% recommended Sugar Bee, especially if it's your first time! read more

I absolutely love Sugar Bee with Krystalin! I will be staying here for all further sugaring appointments -- prior to coming to Sugar Bee, I was haunted with deep ingrown hairs and very irritated skin every time I was waxed or sugared. Getting sugared here has been the only place thus far that has given me smooth skin with no bumps or ingrown. Highly recommend!! *added bonus of the genuine service and kindness at every appointment:)* read more

I have came twice to this location for services. The first time the owner (krystalin ) waxed me, the second time I thought the same lady would wax me however It was another lady. I was upset at that time However, I was nice and understood after the lady in the front explained the owner wasn't available to wax me. I was hesistant at first because I was getting my face waxed for the time with someone I didn't know. However the other lady was really good. Both were good. I had no problems. I paid and tipped. I called to make an appointment today, however my account was restricted. They did not call me back and would ignore my call. I asked to speak to the owner about my account, however they disconnected my call. It was very weird that my account was restricted, and that they couldn't even call back to explain. Poor customer service. read more

I wanted to go try the new waxing and facial place called sugar bee at the town center in canyon crest. I live near by. I have lived here for many years. I have seen different establishments come and go at the town center over the years. So I was excited to try this new establishment. I was at a dental appointment and called because I was going to be late. The girl who I talked to was so incredibly rude. I was trying to do the right thing by calling and trying to reschedule, rather then just not showing up. But all they wanted was my credit card so they could charge me 50% of my scheduled service, which I refused to give. She was actually mad that the agent that scheduled my appointment did not take a credit card. Then I went in to talk to them, thinking I would give it another chance. She literally told me if I did not like their policies, there are plenty of other places I could go. Wow. Who treats customers that way? Totally unprofessional and rude.!!!! With people like that working in a brand new store, they will not be there for long. Terrible, terrible service. I am a professional in the area and could have referred many to this establishment, but will be telling everyone I know NOT to go there now!!! Terrible staff, terrible customer service!! Your response is ridiculous, and your front desk clerk was completely out of line and rude. I did make it within the 15 minute grace period, but she had already canceled my appointment because she was angry that somehow I was booked an appointment without a card on file. I DID NOT yell at anyone in person nor on the phone. I was stern because I did not appreciate how I was treated. I did say that your front desk clerk "pissed me off" because she was so unbelievably rude. If you call that using profanity, than great for you! Get your facts straight! A good business owner would have contacted me directly for my side of the story and attempted to salvage the business/client relationship. But no such steps were taken. read more

I have been going to Krystalin for a little under a year now and each service is great! I've also had Dezi do a service on me and she did just as good as Krystalin! Both girls are so great and make the whole experience so comfortable and inviting! I would 100% recommend booking appointments with both of them! read more

I have never been waxed or sugared before and Lenae was amazing! She made me feel comfortable and the pain wasn't as bad as I thought it was going to be. She was very professional and I would definitely recommend her. read more

I absolutely love Krystalin. She is such a sweet person and so welcoming. She's gentle and makes your experience so easy and painless. I will never go back to waxing or to anyone else. read more

On my last visit I had to wait around 15 minutes in the lobby. I had two estheticians take care of me that day. So when I met with the 2nd esthetician she told me that we were running late, and that she might have to call someone else in to help her. She seemed like she was rushing so that made me uncomfortable cause we are paying a lot of money to have a calm and relaxed service. It was NOT my fault that I waited in the lobby so I should still get a good service. read more

Had to write another review to rave about my girl, I went in after the "shut down" and I have a Loooowww pain tolerance and I had ALOTof hair. She was super patient with me, she walked me thru it again because she new I needed it lol. I seriously will never get sugared by any one else. read more

The best Brazilian experience ever !! Customer service is definitely a 10. First time client and cant see myself using strips or hard wax ever again. Thank you for your professionalism and caring touch. Don't hesitate and go see Krystalin! -- UPDATE -- Went back on 07/22 for a maintenance. Brought my sister and we both give her 5 stars! read more

I've been to Krystalin three times for a Brazilian. Each time she's made me feel comfortable, and she's very personable. I'm excited to try other services once COVID restrictions are lifted. read more

Krystalin is the absolute best!!!!! I swear, she makes waxing not even hurt. The location is so beautiful and clean and everyone was professional and kind! I 1000% recommend this business to any and everyone! read more

I treated my mom to a facial at Sugar Bee and she loved it! From the initial call, the service was amazing. The person that answered the phone was willing and able to answer all my questions regarding the type of facial that would be best. I received a text appointment confirmation and completed the forms on my phone. It was quick, easy, and convenient! My mom loved her facial and will be a returning costumer in the near future. She's had facials in the past, but definitely considered this facial a memorable one. Thank you, Sugar Bee, for pampering my mom! read more

Just got a bikini wax and the results are amazing! Krystalin goes over everything and all the products--very eco friendly! Service was swift and had a great conversation. Thank you! Will be booking again read more

This was my second time getting a Brazilian sugar, the first time was not with Sugar bee but another company and it was an awful experience to say the least. I thought I would give it another shot and I am so happy I did! Krystalin blew me away with her attention to detail not only with her sugaring technique but also the attention she gives all her clients. I highly recommend her for all your sugaring needs! read more

London is great! I'm new to sugaring and never had waxed so this was a completely new experience for me but London explained every step of the process and eased my nerves. She is as gentle as she can be and always checking in throughout the process to see how I am doing and if I need a break. The location itself is very nice and clean. I would definitely recommend. read more

Crystal is the best. I've gone with her now two times for Brazilian. She makes me feel super comfortable and always makes great conversation!! She really takes her time with everything and walks you through each process thoroughly. Also, the place is super clean and everyone is so friendly there! Highly recommend read more

Krystalin is amazing at what she does. She has established an amazing business that provides a compassionate and safe setting. Her service and expertise is above and beyond what I expected. I will definitely continue to recommend and use her for all hair removal services. read more

Another wonderful sugaring! Thank you Crystaline. I have been recently liking the jelly mask add on to my service, very soothing. All the girls have given me great service. I always be a sugar bee customer read more