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    Sugar Cream Ice Cream Parlor

    4.1 (8 reviews)
    Open • 1:00 pm - 9:00 PM

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    2 months ago

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    5 months ago

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    4 months ago

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    7 years ago

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    5 years ago

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    3 years ago

    Took 45 minutes to get 2 cups of ice cream and they served the group behind us before us, very poor customer service.

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    6 years ago

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    BE Scooped - Banana Pudding Ice Cream in waffle cone

    BE Scooped

    4.4(50 reviews)
    2.6 mi

    Went with a friend and we both thought our ice cream was just okay. I know it's in a touristy area…read morebut a bit overpriced for the portion size. It wasn't super busy when we came in but the two young ladies behind the counter were definitely eager to get us in and out. Not the warmest or most welcoming of customer service. They do have a nice selection of flavors to choose from though and they have a coffee menu as well. Love that's it's family owned. Be prepared for no seating available indoor or outdoor but it's a nice area that's walkable with other stuff to do.

    So maybe it was just an off day but customer service wasn't very warm or friendly. My mom and I…read morecame here today to grab some coffees and they were good. I got a cinnamon bun latte and my mom ordered a lavender coffee. Both were good. Wasn't super pricey, we got two cups that were medium sized for $12.00, not bad for a touristy area. The place was clean and decorated cute, the coffee was good and pretty affordable, but 3 stars because both staff members were not very friendly and almost seemed like we were bothering them by coming in. Again, hopefully it was just an off day, but customer service definitely goes a long way, especially for people visiting out of town. I do recommend stopping by here to try coffee, lots of variety in their menu with flavors, and all the different milk options you can think of. :)

    Photos
    BE Scooped - Pumpkin pie ice cream

    Pumpkin pie ice cream

    BE Scooped - Mocha almond fudge and Superman with rainbow sprinkles in a waffle bowl.

    Mocha almond fudge and Superman with rainbow sprinkles in a waffle bowl.

    BE Scooped

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    Sorrento's Italian Bistro - Calamari Salad

    Sorrento's Italian Bistro

    3.8(476 reviews)
    2.6 mi
    •$$

    Sorrento's never fails is. Whether it's been a couple months or a whole year before we make it…read moreback to Banner Elk, Sorrento's is always our go-to place for dinner. Food is excellent and service is unmatched. Always a highlight of our trip.

    We arrived at Sorrento's, our first time in Banner Elk, famished after a very long 7-hour drive…read more avoiding fast food. With no reservation they were kind enough to give us a table outside at 6pm, peak dinner time. We really were just anxious to eat some good Italian. The service and attention were great. Lindsay the waitress was amazing. And the place is beautiful as the people eating there. But here is where it gets a little off. Chicken Piccata is Chicken Piccata in every Italian eatery (look up the recipe)... always perhaps with variation, of course. But I should have read the description better and that's my bad because I was just anxious to eat and I did not get any such sort of traditional Chicken piccata! It wasn't a bad dish, but it was something that I never would have ordered if they had called it something else! Sautéed Chicken in wine and lemon sauce and some creamy fettuccine-type sauce on a bed of mashed potatoes (I hate potatoes, especially mashed) with veggies is so off the mark that I left full (because I was too hungry to complain), but disappointed. I also am no fan of sautéed chicken! Boring! For that dish I paid $30+ I could throw that together at home for much less, but real piccata takes more effort. That's why I ordered it! My wife's spaghetti and meatballs was more affordable but also a bit of a mystery. Great, tender meatballs, true, but the spaghetti was served in tiny pieces as if they were crumbled before boiling! Wtf! Not long strands that you can roll on your fork, but small cut strands?!? And the gravy tasted like a can of Italian chopped tomatoes were poured right out of the can, heated and served. That's not Sunday gravy! Wtf? Yeah, after all these years eating Italian in so many restaurants, I'm not sure why this meal was so off the beaten path. I was lazy, did not read the description and trusted the name of the dish. And, to my horror got mashed potatoes which I couldn't eat. The beer and wine were not pricey, though. And the bread was the best part of the meal. Sorry guys. Don't serve hotdogs and call it steak, if you know what I mean.

    Photos
    Sorrento's Italian Bistro - Lounge upstairs

    Lounge upstairs

    Sorrento's Italian Bistro - Tortellini Sorrento....after eating quite a bit!

    Tortellini Sorrento....after eating quite a bit!

    Sorrento's Italian Bistro - Christmas decor!

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    Christmas decor!

    Artisanal Restaurant - Salted Dinner rolls served hot

    Artisanal Restaurant

    4.6(147 reviews)
    1.6 mi
    •$$$$

    I'm going to let the pictures speak for themselves here. If you're a quick Yelp scroller, take a…read moremoment and slow down and see the pics for this one. Fine dining at its finest! If you want a Michelin caliber trained executive chef...you have it here. Or you crave an amazing patio situated above a creek with deer eating alongside you...yep, here as well. Or you're a foodie in the mood for a memorable evening with one of the Southwest's most distinguished restaurants putting out exquisite dishes...then you've come to the right place. An "Amuse Bouche" not part of the dedicated menu with a crab cake, crème fraiche and caviar on top? You guessed it...it's here as well. Melt like butter blackened cod, bread service with layered and herb infused butter, tender tuna tartare, melt in your mouth osso bucco with homemade gnudi, the list goes on and on. Farm to table with top of the line ingredients that you can see, smell and taste. Add in artistic creativity...food for all the senses here. And hands down some of the best service out there. Sommeliers checking in on you, managers roaming, water glass never gets below half full, 8 servers at once serving a table of 8 all in sync and at the exact same time... I could write a novel of this place and it wouldn't do it justice. Take a look at the pics, make reservations in advance and plan a trip up here just for this. If you're a foodie lover who experiences food instead of just eating it, this is your place.

    After 20+ years of going here Anita Greene and Bill Greene still have the very best restaurant in…read morewestern North Carolina! Yes the meal is a bit more expensive than 20 years ago but what is not more expensive these days. One thing for sure is that a meal at Artisinal will be spectacular and memorable. Service from our Romanian young lady was impeccable and each of our 4 appetizers, meals and deserts was perfectly prepared and fabulous. Wine list is extensive and ranges from $50 to $1,000+. Must make reservations well in advance but it is worth the wait.

    Photos
    Artisanal Restaurant - Entrance (August 2026)

    Entrance (August 2026)

    Artisanal Restaurant
    Artisanal Restaurant - Patio before the rush, every seat indoor and out is filled almost every single night (August 2026)

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    Patio before the rush, every seat indoor and out is filled almost every single night (August 2026)

    The Lodge Espresso Bar and Eatery - Blackjack chicken sandwich with regular fries.

    The Lodge Espresso Bar and Eatery

    3.1(25 reviews)
    2.5 mi
    •$$

    One of the more popular places in the area. A lot of folks will ski for the day and then end up…read morehere. It's a casual joint. It gets really full though. They have a lower level that has tables and its more family friendly down there. Also- you can see the huge cases of cakes down there. Wow! We went twice during our week there. Once for dinner and once for lunch. Everything I ate was good. I enjoyed my burger. The mussels were great. And the meatloaf- who doesn't love meatloaf? I asked for mg baked potato "naked" but it was so loud in there, he thought I said "bacon"! Too funny. So you will see my pic with a TON of bacon bits. Service is good. While you're waiting for a table you can line up at the corner of the bar and get drinks. Not much standing room and watch out for servers running through with entrees. Food comes out pretty fast. Servings are huge- a lot of people share. We got a bunch of apps and I had to take my food home! I was too full to finish it. Everything is reasonably priced. They have their own parking lot and then there's a bigger one just across the street.

    The banner elk cafe shares the same kitchen as the lodge. We were sat immediately in the lodge area…read morewhich was very cozy. Our server was very helpful explaining the two menus they have. They have something for everyone. The lunch special open faced turkey sandwich was at least three portions and so tasty. The turkey was cooked to perfect and the sandwich bread they used reminded me of a lobster roll. The blacken chicken sandwich was also cooked wonderfully and well seasoned with a great spicy sauce. The sweetness of the potato fries were nice to balance out the heat from the chicken. I will definitely return to this place for a great brunch/lunch spot!

    Photos
    The Lodge Espresso Bar and Eatery - Picture of the bar at the tavern.

    Picture of the bar at the tavern.

    The Lodge Espresso Bar and Eatery - Toffee coffee

    Toffee coffee

    The Lodge Espresso Bar and Eatery - Lodge high top table

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    Lodge high top table

    Sugar Cream Ice Cream Parlor - desserts - Updated September 2026

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