Blast from the past. Analog keys. Tube TVs & Phones as big as cash registers…read more Our room had a killer 50's pink bathroom and earthen 70s wallpaper & wood paneling. Very clean. Don't change a thing and run by the sweetest lady who was going out of her way to find a biker a room nearby when they were full.

#HurricaneHelene. God Bless Pops and the Pixie Inn! We had been on the road 8hrs trying to find a…read moreway home to Charlotte after evacuating Asheville. No room left at the Inn and no power, but pops was so kind to let us use the facilities and share pillows and blankets and feel safe sleeping in the truck in the parking lot overnight. Just the respite we needed to make it home the following day. We will be back! Love to all those who showed kindness in the face of this catastrophe!

Had a traditional Thanksgiving lunch. Everything was very good and the ambiance is nice. Would love…read moreto visit the lounge there.

Checked in on Friday evening, November 8. Upon entering, greeted by the stench of a moldy wet…read morebasement. Room (#238) smells the same and is rundown. Mattresses (flat) and bedding (soiled) were uncomfortable and appear to be originals from 1891. Shower head pipe was coming out of the wall. The "complimentary breakfast" on Saturday, November 9 was to start at 7 but didn't open until 9 am (some guests had been waiting since 7). No apology or explanation - just the sounds of the staff enjoying their own conversations in the kitchen. We gave up and checked out early. Listed in "Historic Hotels of the World" but is not worthy of inclusion.

Older furnishings and over priced. It was a last minute booking and nothing else was available.read more

Unfortunately, I'm one of those people that usually only writes poor reviews, because something…read moreisn't up to the standards expected, but this place makes me excited to travel and a good review was a must. On a recent trip to North Carolina, I stayed here and wasn't sure what to expect because it was small and new. Many times, new businesses aren't up to the standards of well-established places, but not true with Banner Haven. It was 5-star service with beautiful grounds and a spectacular property. I had everything I needed and the innkeepers were very helpful with questions about the area. I highly recommend Banner Haven Bed and Breakfast, if you're in the Banner Elk area.

It's a nice unit 4605 feet elevation with a beautiful view off the balcony. 103A is a two level…read moreunit with the master upstairs with a huge bathroom and loft area with a pull out couch. There's a fireplace too but we didn't use it, washer and dryer, and no air conditioning, but we didn't need it. King size beds in both bedrooms. Little things like a balcony door not locking, bedroom door misaligned so it didn't close properly, remote control inoperable due to not the same as tv, and coil style stove caused deduction of one star. Pool, jacuzzi, sauna, and exercise room, along with game room with pool table, ping pong table, Foosball table, and two gaming tvs on site as well.

We enjoyed our stay. We did stay in one of the refurbished buildings so there was no…read moreJacuzzi in our unit. However, we did enjoy the heated pool in the game building one evening. It did need to be cleaned but we swam anyway. The main comwas there were little bugs in the water. But we pushed them away and enjoyed it. The room was clean, and we felt safe. The drive up to the resort is twisting and curving and a bit unnerving.. however!! What else do you expect in the mountains!!?? We enjoyed our weekend and even lit a fire in the fireplace twice!! We had a lovely time and were thrilled to wake up to see Grandfather Mountain right out our living room!! We enjoyed our stay.

This inn is a lovely gem still being polished with some repairs and renovations. We could see the…read morecharm and hospitality of this inn that included real keys to lock our door and a recently remodeled bathroom with a bedroom two queen beds overlooking the lush winter landscape. We came at a time both the spa and free continental breakfast are not being offered but the bar was able to accommodate us for cocktails in the evening and we did get to have dinner one night in the inn's restaurant. Parking was easy outside and no issues staying warm during the winter storm from our room. Only feedback that is important to note, the walls are thin so if you're a light sleeper it could be tough with noises from rooms adjacent or noise in the hall.

IWow! What a GREAT surprise!!!!…read more Restaurant Review Only: I came here after finding no trout on the well-reviewed competition a half-mile down the road. My food was not just good, nor very good: It was outstanding! A total do-over. The mushroom soup was one of the best things I have EVER eaten. Positively delicious! The trout was generously portioned, perfectly cooked, and completely satisfying. This is a real gem, albeit unsung. Am I going back? Absolutely!!!

Peaceful retreat for massage! We booked a day spa massage…read morefor our friend group. We had to stagger the times, but it was a nice mountain location. The view in the quiet room was beautiful even in the rain. I had a good massage. I would go back again. They had a lunch menu, but only a few options in the spa. They do give complimentary snacks and fruit and water! Nice staff and great service! Definitely need a reservation and make sure to follow up.

We had a very disappointing experience at Westglow. The photos online do not really represent how…read moreworn down the facilities are beginning to look. Although there were only a very few other customers/clients there, the staff seemed very stressed out and was not welcoming. There seemed to be a lot of communication issues between staff and management, and we observed a woman who seemed to be the owner openly yelling a small group in formalwear taking photos and also at the GM. It was extremely unprofessional. I'm very surprised at the lack of warmth and customer service, especially since there are so many other fantastic resorts, spas and venues in the area, like Chetola, Eseeola, and the Inn at Crestwood as competition. I have been to all of the others that I have listed, and had a significantly better experience at each.

Took the credit card. Sent four confirmation emails. One email included blank spots next to name…read moreand number of driver. Then canceled 6 hours later leaving us in the lurch...No communication after. . . .

After placing an online reservation for my aunts to be taken down to Asheville Airport, and them…read morereceiving four confirmation emails, then less than 24-hours before their flight, they received an email apologize to them and canceling their service. According to the email they had just looked at the reservation and did not have a driver available! So why the four confirmation emails?! How unacceptable!

We had such an amazing trip skiing at Sugar and Beech Mountain, and The Ski Shack was a huge part…read moreof what made it so great. Brad and his team are the kind of people you hope to find when you travel. From the start, everything was easy, efficient, and stress-free. The equipment was in great condition, the pricing was very fair, and the location between both mountains made everything so convenient. What really set them apart was how they treated us. We didn't feel like tourists just passing through. They welcomed us like family, took the time to make sure everything was just right, and genuinely cared about our experience. After dealing with the usual hassle of resort rentals in the past, this was a completely different experience in the best way. We had such a great time on our first trip that my husband and son actually went back again a month later and rented from them again. That alone says everything. We will 100% be coming back and won't rent from anywhere else. If you're heading to Sugar or Beech, do yourself a favor and go to The Ski Shack.

Bradly and the team of the Ski Shack are amazing! If you are looking for an affordable rental…read moreplace between Sugar and Beech stop by the Ski Shack. Their customer service and hospitality is incredible. Every time we come into town we rent from these guys instead of dealing with the headaches of the big resorts. Its crazy to read the below reviews, bc these guys have awesome customer service, great prices, super accommodating and knowledgeable. #supportlocal #familyowned #NCStrong