Casey was SO helpful with finding a dress that worked for me! I seriously appreciated it a ton. All…read moreof the clothes are so cute too!!

Poor customer service. I tried in a dress that was on the…read morefloor by mistake and the worker realized this and did not let me know until I tried to purchase the product. Once at the register let me know she saw me in the dress and "hoped I didn't want it" because it was not in the system yet. When saying I wa disappointed and to please be more aware of it, she said it's not her fault because people grab things and she was working alone. Yet noticed me trying on the dress and hoped I didn't want it. . .rude employee pushing the issues off on her manager who was not there.

In May and June I shopped at this boutique. I bought a purse which was very expensive and the…read morezipper broke a month after purchasing. I took it back asking if it could be repaired, sales person called the owner and I was told no and sales person recommended a shoe repair business I go to. The same day I purchased the purse I also purchased an outfit. this weekend I went to wear the outfit and they had given me the wrong size so I could not wear it. Yesterday I went to the shop asked if I could exchange the pants for the correct size, I was dealing with the owner at this point, she was less than pleasant and refused to exchange them because she said they were a summer item and fall items were out now , then told me the price tags were no longer on the item and that too much time had passed since my purchase. I told her it was your employees error giving me the wrong size and she still refused. I told her that was bad business since it was their error, she just said sorry can't do it. I found that very unfair. Their clothes are pricy and quite honestly, you can find comparable clothing at TJMaxx or Marshals for a quarter of what they charge. I was very disappointed in the way the owner treated me and will never shop here again. I have told my friends and family and they will no longer shop there either. Their customer service is awful.

Best women's clothing boutique in Seal Beach. Nice cute quality tops, jackets, sweaters,…read moreaccessories. Pants and dresses too. Perfect place to find an item to add to your fall/winter wardrobe or gift. Good value. Friendly clothing knowledgable staff. Places all around for coffee or lunch. Highly recommended to visit on an afternoon in Seal Beach on Main Street.

Such a special shop. Was so pleased that I caught this lovely shop before it closed. The first…read morething I noticed was how nice the store smelt. Everything is displayed so wonderfully in the store. So many special gift and finds that just warm your heart. The service was so warm and nice. I brought a few things and they stayed open a few minutes for me to grab them. I will definitely be back for more goodies.

This is a cutesy boutique on Main St. They sell variety of things from jewelry, candles,…read moreaccessories, clothing, books, etc. Several items are made in the Philippines and Hawaii. I brought my gf's mom here yesterday who is visiting from the Philippines. She enjoyed browsing their items and ended up leaving with several jewelries from this store. Prices are very reasonable. They are also pet friendly. Staff is kind and informative. Always a delight to visit!

This store is easy to pop into for an item or two that I need…read more I have had good service in the past. Today when I went in, absolutely nobody offered to help me. There were at least 4 employees working. The store was fairly empty, one or two shoppers in and out. My impression is that they must not be working on commission. The only reason I give 3 stars is because I found what I was looking for.

The staff at this location never ask if they can help, downright rude, in particular the male sales…read moreclerk. I shop regularly at the Pasadena store and it's a very different story--staff is nice and welcoming. I STRONGLY do not recommend this store!

the clothes are tailored more to the middle age female population, but i found this absolutely…read morebeautiful blue dress (cinched around the waist, lace) and honestly this dress was nice enough for me to want to write a review so... maybe you'll find your perfect piece who knows there's fitting rooms, AC, and nice displays! the staff was nice but sort of reserved.

Went to the new Shara Store in Rossmoor Center. I went with my two high school granddaughters,…read moredaughter-in-law and myself (senior age). Couldn't believe the cute selection of clothes and inexpensive jewelry. We all found something we liked - thanks to the awesome sales person, Nikki she was so helpful and friendly. My granddaughters liked it so much, one reason it the clothes they bought are unique and will not be something everyone at school will be wearing like the other stores they go to. Thanks Nikki for all the help you gave us!!!!! Prices are so affordable!! Will definitely be back.

I discovered this store last year. It is now my favorite store. The associates are pleasant and…read morehelpful. They have a variety of clothes business, casual, evening. The downside is they can't carry everything they have online because it is a small store. Shopping online can be tricky because sizing isn't consistent. This is a downside but not enough for me to not shop because returns are easy.

I bring my wife shopping here for her work clothes. they…read morehave really nice styles and are pretty affordable. the staff are also very friendly and provide great customer service. I would rate their service 5 stars every time.

Anytime I'm in the area I visit Saga. Fantastic selection of beautiful linen items. Rochelle was…read morethere to assist my friend and I with some really great pieces. I love that she suggests things I wouldn't choose myself. Stop by and say HI... you won't be disappointed. Thanks Rochelle!

Love SAGA!!! Makes me happy that I have a 3rd option....Long Beach on 2nd St and the Pike, now Seal…read moreBeach. This store does happen to carry clothing that the other 2 do not. Really pretty light weight chiffon like material clothing here that the others do not have. I did pick up a really light weight see-thru long sleeve shirt to wear under dresses and overalls. I also bought another t-shirt long dress bec hubby shrank my old one. All of their stuff is made in Italy and inexpensive considering. All of their clothing can be worn to the beach or out for a casual day in flip flops or sandals or it can be dressed up for an evening out with high heals and jewelry. I kinda don't want to be honest bec I want it all for me ;-)

Complaint Regarding Poor Customer Service Experience…read more Dear Management, I am writing to express my disappointment regarding my recent shopping experience at your Seal Beach location. I arrived at the store before closing time and was interested in making purchases. However, at approximately 6:40 PM, the music was turned off, creating the impression that customers were being encouraged to leave before the posted closing time of 7:00 PM. Around 6:35 PM, I attempted to use a fitting room, but all fitting rooms were locked. There were no available staff members to assist me or explain the situation. Later, at approximately 6:52 PM, I was ready to make a purchase but again could not find any employee available to assist me at the register. When I finally received assistance, the customer service I experienced was rude and unprofessional. I felt unwelcome and was treated as though I was inconveniencing the staff despite being in the store during normal business hours. This was a very frustrating and disappointing experience. Customers should be able to shop and receive courteous service until the advertised closing time. I hope you will address these issues with your staff and ensure that future customers are treated with respect and provided proper assistance.

The service here, or better said, lack thereof was terrible. I walked in Friday afternoon. There…read morewere 4' people working. There were a couple other ladies shopping. I had some questions about different clothing and jewelry. The four people that were working now have all disappeared. I walked in circles around the store, looking for someone to assist me. Honestly, I had never gone to Chico's before, but I went into an outlet in Carlsbad and loved their jewelry and tank tops. Their pants are amazing too. For the price they charge on the clothing and accessories, you should be getting much better service. I was considering starting to shop there, but I think they lost a customer. I will not go where I don't feel i am getting good service and appreciated for shopping in their store. Two stars because I did buy a bracelet and I love it. If I wanted that type of service, I would shop at Kohl's or JCPenney. I expected there, not in a bad way, it's just not the same experience when you're shopping in a high-end store. Don't go here if you want high-end service. Update: I called the number below. I had to repeat what was in my Yelp review and she apologized.