I'd stay away from this place. I placed my order online and paid with American Express in advance on the weekend. The website said I would be contacted. Never was. Wednesday I was out of town but called to find out what was happening. She told me she thought they were delivering that day but would call me back. She called me back promptly but told me the wood had already been delivered. I have a 6-foot fence all around my property and somehow they got it into a locked gate? Not real comfortable with that but it was closer to where it would be stacked. However, they managed to break my landscape light, Contacted the owner Tony - And he said he would ask his guys about it. Which can be interpreted as I don't believe you. He never called me back or did anything about it. Also, The firewood was very green. You could watch the water spewing out of each and every log I burned. I received about 10 rotted pieces too. The ad said 400 ( I think 410) pieces I counted the first 200 - and it looked to be the about the right amount. ( It was not a cord) If the guy had bothered to follow up and just had offered to replace my light I wouldn't probably even be here. read more

I ordered 2 x 1/2 cords of short cut firewood this last October. It was delivered around the time that they said, which is fine, but hokey smokes (no pun intended) it was short by a lot. I don't mean short cut, I mean that it was short logs AND many of the "logs" were 4-6" in length and not even the thickness of my hand. I had a 3/4 cord rack that was 2/3 full already and a 1/4 cord rack that was half way full, and that delivery barely filled those, it was SO not a real cord of wood (in quality), more like 1/2 cord-ish. The delivery guy seemed to have picked the smallest "logs" (hard to type that without rolling my eyes) to make it easy on himself. To add insult to injury, I bought "seasoned" wood and got wood that looked like it was split on the day of delivery and tested with high water content on two of my meters. When I asked why the delivered pile was so small he said essentially "Not my problem, call the office with questions" and drove off. I contacted and have never heard back. Avoid them. read more

I had to go online to place an order for 1/2 Cord $130 over a week ago and have not received acknowlegegment. No one answers the phone and the payment did come out of my checking ! Very frustrated read more

I've ordered firewood from Sullivan twice now, and each time the wood has been too wet or green to burn. The first time, I called them and told them that the wood was bad, and after accusing me of not knowing how to build a fire, they offered to bring me a different half-cord, which just barey burned. This year, I thought I'd give them another chance. After waiting 18 days for delivery, this wood is also too wet/green. How do I know it's the wood and not me? In order to get a good fire going I mix in some wood from Kroger or Lowes and it roars like a bonfire. I'm just going to cut my losses and call the Firewood Guys to get a half cord from them for this winter, and hopefully the Sullivan wood is dry enough to burn next winter. read more

Wanted to get one of our dead trees removed before it came crashing down onto our house. Called Tony for an estimate. He scheduled to come out quickly to look at the tree, gave us a very fair estimate and scheduled to do the work. He and his guys arrived within the scheduled time, quickly and efficiently removed the tree and cleaned up the waste. Would definitely recommend their service to anyone needing any type of tree/yard/landscape maintenance. read more

I ordered a half cord of firewood like I do every year. One half cord will fill two four foot long by four foot high racks. They dropped off about one quarter of a cord, it did not even fill one rack. I called their number a few times and the phone only rings to a full mail box and you can't leave a message. After exchanging some emails they eventually agreed to deliver the rest of my order. Wood is of mixed quality, some green, some aged. I think if was not aware of what a half cord was I would have been taken advantage of. read more

Not the greatest! I used these guys last year. When the guy delivered the half cord it was short. He said that he couldn't give me a full 1/2 cord or 64cuft. of firewood that they only do 60 cuft. and call it a half cord. Well, it was less then 60cuft too. I tried them again this year and now there website is a mess. When you call there number no one answers the phone and the voice message system is full and won't take a message. I had to leave a message via the webpage in hopes that someone will call me back. I came out to yelp to fined a new company this year. Sorry Sullivan Tree Service Inc. This customer is going else were this year with my business. read more

We will not be ordering from Sullivan again. We ordered 2 cords of wood and paid for delivery. They delivered 1.2 cords of wood. We called and requested they deliver the rest of our wood. They delivered an additional 0.3 cords of wood. We called again and stated we were still not whole, by a significant amount. Tony, the owner, gave us a run around, stating he was not going to keep sending deliveries as it cost him money. At one point, he stated that he encouraged his customers to "allow" (pay for the service of) them to stack the wood because they wouldn't stack it so tight so it would be the correct amount. ??? This is obviously not someone interested in doing business in an honest and fair manner. He did eventually agree to refund us the difference of the cost for the shorted amount. However, we had to call him three additional times to get him to follow through. The are other options for firewood delivery in the Central Ohio area, and we will be exploring those in the future. read more