Quality Plumbing, Heating, Cooling & Electrical is a long-standing home services company…read moreheadquartered at 405 Donovans Ln, Kodak, TN 37764. Established in 1985, they provide HVAC, plumbing, and electrical solutions to residential and commercial customers across East Tennessee, including Kodak, Knoxville, Sevierville, and Morristown. Yesterday our AC quit, hubby called Quality and they were prompt, and took care of our problem asap, had the part on the truck. Bing bam boom done, yeah!!! My fur babies will be cool! I would recommend!!!

They charged me $906.09 to fix what they did wrong. Do not use them; they do not do quality work,…read morethey do not stand behind their work, and they rip off the locals. They did a very poor install, and when it failed, they charged me over $900 to correct the work that they did not do right. Every time they talk to me, all I get are excuses for why they are not at fault when it is clear it was their installers who did a poor job. I am suing them. The installers did not replace the metal support straps that hold the ductwork and junction box attached to the floor joists, and it all fell down onto the ground, after it had been in place with no problems for over 25 years. All because they did not replace the metal support brackets.

I'm happy with the work, Unhappy with the price. Unhappy…read morethat they came in for a drain and felt the need to touch the backflow device, the water heater, and generally would have preferred the tech just stuck to the scope. Felt like fishing a little. But that's part of their process, I'm told.

False advertising. Their website claims "$93 drain cleaning" multiple times int he same page, but…read morewhen you call they tell you there is a $100 service charge before they even get to the $93. This is very misleading to get you to call and waste your time.

PIAB what a great company to deal with. We were in a panic last night as our toilet had broken…read more Called them around 8:30 and they gave me pricing details and a confirmed time off between 8 & 10 this morning. Great communication by text and email and a great company to work with.

UPDATE 10/14/2025: This company sabotaged my google reviews for my small business in retaliation…read morefor my honest review. I am in the process of disputing the review. This company used to be cove creek plumbing. They rebranded to hide their hideous and dishonest reputation. These people put a septic tank and pump tank beside my spring, destroying the water source for both my cabins. Everything they did had to be redone, costing me more than 60,000.00 in repairs. I surf them, and they had the nerve to counter sue me. Avoid these plumbers. Try pipeline plumbing. They are the ones who cleaned to the mess david sanders made.

Bought our HVAC unit from them in 2020. We have faithfully subscribed to their bi annual…read moremaintenance program. We even used their vent cleaning services at a hefty premium. They came out to do maintenance on our AC and, in the process, broke a pipe causing a significant leak. The tech then left us with the leak saying he could not fix it. We were left with the leak for two days, which was uncontainable. It has buckled and warped our wood floors in two high traffic areas in our home. When they finally came to repair the broken pipe, they charged us $711. It was 90 degrees and my 88 year old mother is home bound, so we paid. We still have not been contacted to arrange repairs to the flooring, which is a trip hazard, or even an apology for the shitshow they created. I do not recommend using ANY of this company's services. You have been warned. I recommend A-1 Finchum Heating Air. They are honest, affordable and prompt.

Great replacement install. Unfortunately our system Freon has was no longer available so we needed…read moreto replace our 20 year old Rheem. The one requirement I had was the new system needed to be quieter inside the home especially downstairs. They removed the old return galvanized steel duct and put in a new larger return that was a soft sided duct. Well between the new York system and the changed return it worked! So much happier cost was fair and competitive and done in less than a day.

I do not recommend this company based on my personal experience. On May 13, 2025, they performed a…read moretune-up on both of our AC units, noting on the invoice that the condensate drain line was inspected and cleaned. The technician told us the systems were in great shape and reported no issues. On June 23, we discovered water damage in a closet beneath the attic and found it originated from a slow drip at the drain line T-pipe. We called the company back the same day. Their technician said a connection was not glued, claimed to have fixed it, and cleaned the line again. When we asked them to cover the water damage that evening, their owner said: "He did, um, he you know opened it up, not that specific part, but where it initially comes out. He even sprayed some cleaner in it" and stated she did not believe the drip was related to their service. The following day, after we found another unglued connection at the location where the line initially comes out, the owner then said: "the area in question was not part of the work we performed." To me, this seemed inconsistent with her statement the day before that he had opened the line in that exact spot. She also said: "it appears there may be issues related to the drain line's installation." I found this confusing, because if the connection was believed to be unglued from installation, it was hard to reconcile with her earlier claim that he had used that same spot to clean the line. On June 25, we hired another HVAC company, who confirmed it would be impossible to clean our drain line without using one of the two points in question -- including the T-pipe where the first leak occurred. One of their employees also told us that if the leak had been caused by their service, we would have seen a huge gush of water almost immediately after they left. However, the restoration team hired by our insurance inspected the walls and ceiling and confirmed the water damage pattern was consistent with a slow drip. Water traveled from the attic down a king stud into our closet, bypassing ceiling drywall -- evidence of a gradual issue consistent with the timeline since their service. Our insurance company has informed us they are pursuing subrogation with this company. The total claim was $4,249.16 -- of which insurance covered $3,249.16 and we paid a $1,000 deductible out of pocket. What further concerned me was the response after I shared my experience publicly. I received hostile and intimidating messages from people who identified themselves as relatives of the owners, including name-calling and demands such as "leave True Comfort alone" and "you can block me but you can't hide." In conclusion - I personally found it difficult to reconcile the company's claims that they cleaned the drain line with their denial of touching either access point. In my opinion, both the initial service and the way the situation was handled afterward felt unprofessional, and I would not hire this company again.

Absolutely love the service. They have a check list for preventive maintenance. They make sure to…read morecheck all the things that could fail and it helps keep your system running. They always send reminders for each visit. Highly recommend them to everyone.

This is the 3rd time I have used Scott's Plumbing! They are…read moresimply phenomenal! I can't imagine using Anyone else. They fixed a leaking pipe behind my washer for less than 200.00

Very professional company. Left everything clean and working as it should. I would recommend them…read moreto anyone. Xavier and Teddy did and excellent job.

Awesome service. Chase was professional, fast and courteous. I had a clogged waste water drain and…read moreit was dealt with quickly and at the best price.

$93 or free! Only…read morehad excuses. Upselling began before the evaluation even started. Blamed my pipes not being up to code. I ended up ordering a drain snake/auger on Amazon for $65 and completing the job myself.

Scott and the crew from Blazer are the best. They properly accessed our swimming pool sliding roof…read moreproblem. Put us on the schedule to repair it and executed the repair in a very timely manner. I will recommend them to any person or company. Honest, fair, polite, efficient, qualified and capable is the way I would sum up our experience with Blazer Construction.

After a hiccup with scheduling these guys made it out a week later, handled dealing with the power…read morecompany and replaced our service pole, replaced the panel and remounted the utilities. They are awesome! I would highly recommend them.