Closed and out of business apparently. Drove there based on their website and the place was vacant.read more

Had never went to a custom frame store before, but had a hard time finding 11x14 frame at retail…read morestores and decided to go. Service was excellent - the staff is very nice and helpful! There were so many different options of frames and the store clerk helped me navigate through them all and pick out a beautiful frame for my picture. I will definitely come back to get my other pictures framed!

The professionalism of the owner was on par. However he seemed to me a little rude and standoffish…read more(at least to me) I've seen him act friendlier to others. I will finish what I started in my purchase. However, in the future I wont do business here again.

If you care about your art, run (don't walk) to Art Frame Solutions! After considering multiple…read moreframing shops, we walked into this gem and instantly knew we were in the right place. Leslie was juggling another customer when we arrived, but instead of being annoyed, I was fascinated--watching her expertly guide someone through the framing process was like witnessing a masterclass. By the time it was our turn, I had zero doubts we were in great hands. We brought in a gold-on-cowhide Garuda from Thailand and had a vision: two panes of glass with a sleek, minimal frame. Leslie was meticulous, explaining every step, recommending plexiglass over glass, and even hunting down a hard-to-find frame to complete the look. When my husband spotted a small area that needed repair, she reassured us that Omer, the conservator, would handle it with care. Fast forward 1.5 months--Garuda is back, beautifully repaired, mounted, and framed to perfection. They went above and beyond, and we couldn't be happier. Forget those big-box stores with their clueless student workers--if your art matters, Art Frame Solutions is the only place to go!

They did a fantastic job with a very valuable print and I will go back every time I need something…read moreto be framed.

I had no clue until today how large this location is and in glad it is because they actually had…read moreexactly what I was looking for! With October being a Breast Cancer Awareness month the search for all things pink can go one of two ways, really good or really bad when supplies are limited. On the hunt for a pink bandana I was lucky enough to score two different ones to choose from. Even midday there was a little bit of a line at the register but it moved rather quickly. Once there was two customers waiting to check out, I noticed they opened another register to speed up the checkout process. Putting the customer first, I like that!! The sweet lady that checked me out advised that the 40% coupon would work on my purchase and was kind enough to let me look up the coupon on my phone so that I could utilize it. Selection was plentiful of almost everything in the store as they had not only Halloween decorations but Christmas one too!!! If you use a cricket machine then this stores for you as they had a whole aisle plus of goodies for ya!

Half empty shelves. Tried to buy t-shirts. Sizes are missing. How is it hard to put all sizes for…read moreall colors? Staff are not very friendly.

I'll preface this by saying that like most people nowadays, I don't make use of framing services on…read morea regular basis. That said, when you have something truly special that you want to showcase you need a professional able to execute your vision. Sara and her team are really good at doing this. I had an autographed jersey and ticket stubs that needed to be preserved- the jersey itself had to be cut to display both panels- needless to say, the physical size of the frame pushed the limits of what was possible. I was walked through the array of options available and were able to deliver a pretty big project in less than two weeks. I'm really happy with the results and can safely say that the frame will be the centerpiece of my workspace for years to come.

I came here after a terrible experience at Total Framing in Fairfax. What a difference! I didn't…read moremeet the owner while I was there, but the guy that was working that day was extremely helpful. He's an artist himself and loves framing artwork properly. He spent an hour with me on three different pieces (large wedding photo, college diploma and a fine art photograph). He helped me explore different options and I think the results will be amazing. This shop is capable of framing anything- they specialize in framing things that one might not think of framing such as a wedding bouquet, huge shadow boxes with keepsakes, etc. There are great examples of what they can do hung on their walls, so it is easy to get an idea of what your piece might look like when they are done. They can also restore artwork and preserve flowers. Their pricing is appropriate for the work they do and totally worth it. I am so glad I found them!

Staff member, Amid, was a fantastic problem-solver for me with the issue I had with my lens. He…read moretook the time to really assess the issue and didn't give up on it till he found a solution. Super grateful for his patience and service!

I have had extremely mixed experiences with Ace Photo for more than a decade. I'm a longtime film…read moreand digital photographer, and camera repair technician. Sometimes I've gotten good products for a good value; other times it's been really disappointing or even felt like being cheated or disrespected. I'll just tell a few stories from the years; you decide. About 5-6 years ago I bought a set of used lenses from their website. The items were well-priced and essentially new. I couldn't see any evidence of prior use. I've used them extensively and this was a great buy. In the past couple of years I bought a large format film camera from the website. It had a lens cone but no lens, and I emailed them prior to purchase to try to figure out what focal length the cone was made for, because it wasn't visible in the photos. A very basic question; the resulting emails proved that they a) had no clue what I was asking, b) had no idea of their ignorance, and c) were condescending, implying that I didn't know what I was shopping for. I gave up, bought it on faith, and as expected, the answer I needed was clearly engraved in large type on the cone. I assume the rep was looking at the website photos instead of the camera, and not seeing what I was asking for, tried to brush off what should have been a trivial question. But there was another problem. The camera was damaged after photographing for the website, in a visually obvious way, and they shipped it to me knowing it was broken (held together with a rubber band). I wrote back to ask for a discount, explaining that I was competent to machine a replacement part (this camera is out of production and there is no parts source, so that was the only option). The discount I received was insultingly small, but I kept the camera. Finally, in-person. I try to visit brick-and-mortar camera stores, and Ace had been on my list for years. It was so-so. First, I was greeted by the familiar claim that it's the largest camera store in the mid-Atlantic; I'd expected to spend 2-3 hours as I often do, but actually 20-30 minutes was plenty to browse everything. Definitely not the largest store in the mid-Atlantic, and I know firsthand. Still, I was interested in a couple of items. I asked about a discount on a vintage lens I would enjoy repairing, and was bluntly told they do not negotiate. I then explained that this lens had serious issues, and was told, again bluntly, that the shelf I got it from all had issues and was priced accordingly. That irritated me: the person was bluffing; they didn't know which shelf I'd gotten it from, and it was not a gear-with-issues shelf nor priced accordingly. They obviously thought it was in top condition and the price was delusionally high even if it'd been mint. Nonetheless, I mildly asked them to take a look at the glaring defects and see if they thought it was worth reconsidering. Two people tried to look at it, in clumsy ways that would never work; obviously totally inexperienced, but they kept squinting uselessly and then looking at me with scornful expressions like I was trying to scam them. I told them how to do it, but they condescendingly ignored me and kept doing it wrong, so I said more firmly, "let me show you." So I showed them something no reasonably competent person would have missed, and they took it back to ask the boss who said "no, price is firm." OK, fine; I asked about another item, whose tag listed a complete kit but half of the kit had obviously been sold off separately. The person looked on the website and said "that's how it is on the website so that's how it is." Again, just a blunt customer-is-wrong response, combined with customer-is-annoying tone. Despite this, two of the other staff members WERE really helpful and attentive, and seemed knowledgeable, hence why I call this a so-so experience. I've given a small but representative sample of many more stories I could tell here, and I think I'm done with Ace after the in-person visit. Life's too short to support people who run businesses like customers are just a money source to be sucked dry. I can't look past the 50/50 good-to-bad ratio anymore. Mistakes and occasional miscommunications etc are expected; a consistently higher than usual number of these kinds of bad interactions are symptomatic of something deeply wrong overall, and after reading other Yelp reviews I realize I'm not alone. (Update: Robert's response to this review really confirms my opinions.) I have more great options elsewhere than I can name here, and plan to give them my business in the future. Locally I recommend Pro Camera in Charlottesville, Southeastern Camera in Raleigh, Ball Camera in Asheville, KEH and PPR in Atlanta, among others. Online and further distant from this area, I recommend especially KEH, MPB, Roberts Used Photo Pro, National Camera, Midwest Photo, B&H, Adorama, Blue Moon Camera & Machine, Film Photography Project, Brooklyn Film Camera, and TheDarkroom film processing lab.

I went to this place for my birthday in April and we walked in without a reservation. They sat us…read moredown within minutes. We stayed for 2-3 hours decorating our dishes of choice. The customer service was spectacular by the owner and the people who worked there. They were all so kind and willing to help with every question we had. I made the cutest mug and it took about 2-3 weeks for pickup. I liked this place so much that I am coming back at the end of July with a few people from my book club. There was also so many items to pick from and you could also create your own pottery as well, they had classes for that. Definitely check them out via their social media or website and the prices weren't expensive. They also had classes for children and have a lot of options for groups.

Very cute spot for a date! My boyfriend and I went and got matching mugs to paint. It was a very…read morepeaceful place. Seating was rather limited, so I would go early or reserve a spot (which I believe you can do). There is a variety of colors to choose from and have samples to know how the paint will look when fired. Some people have already mentioned it, but I highly recommend doing multiple layers. Our mugs ended up streaky in some spots. The paint dries fairly quickly, so it wasn't too bad applying layers. There were a lot of pottery pieces to choose from. I wish there were more like basic pieces though to have a more blank canvas. The prices were reasonable for each piece! The prices were written on the bottom. The firing process took about a week. My boyfriend and I have been using our mugs almost every day and they have held up well! Paint on mine did chip on the side, but my boyfriend's mug has been completely fine.

I was looking for a unique last minute gift for a family member and noticed Handmade by LMAC as I…read morewas browsing around the mall. This store caught my attention because there are so many gift ideas to choose from. I was greeted by a friendly staff member and she helped me find a great gift. The products are all handmade and I ended up finding a few other things for myself. I will definitely be stopping by again next time I am in the mall!

From the owner: Our business specializes in handmade products by LMAC (Local Makers, Artists, and Crafters). Our…read morestore is located inside the Dulles Town Center, first floor. Stop by to see what amazing products are made each week.