This is not a 24/7 operation, that's fine. They accept Zelle as one of several forms of payment,…read morethat's fine. The part that sucks is a receipt was promised and now they're not responding to my text messages. I had to make payment before he would drop my truck at the mechanic 12-4-24. Today is 12-20-24 I need a receipt to submit for reimbursement. But no, cam-l gets paid and I get screwed...If I had used a different company I would already be submitted for reimbursement. Sorry family Christmas is going to be a little lighter this year because Dad spent that money and can't get paid back... Would give five stars but driver has a callous disregard for my finances.

Very fast and reliable price was also very reasonable I would recommend to any one…read moreIv even used them to move big stuff like a tuff shed

Able to come quickly, professional service, delivered correctly. I'm very happy with the company…read more Highly recommend.

Drove through a deep puddle & my car stalled out. Even though it was pouring rain, Letty's was on…read morethe scene in 30 mins as promised and towed us 6 miles for $150. The driver was friendly & professional. We paid via credit card & he sent a receipt directly to my phone. Other places had a flat rate if $100, but for after hours on a Sunday night, I found it pretty reasonable.

It was on Easter when my family of 4 was driving from Palm Springs California to Texas when our…read moreengine in our Rv failed. We were stranded an hour away from Benson, and not even my insurance company could help us find a tow. I called up Dave and he came early in the morning the next day on a Sunday when everyone couldn't help us out. He towed us about an hour to his site and the price was unbeatable! I got quotes from others around $2k+ but Dave charged me only $600! He let us stay in his parking lot for a few days as he diagnosed our Rv. Turns out our engine needed to be replaced. Best part was that Dave got me a new engine and installed it in less than 7 days! We were back up and running and drove straight from Arizona to New Jersey! Zero issues and zero problems! We invested into a full service with warranty and a new engine and totaled $17k+ which was more affordable than a new Rv! Dave and his team knows what they are doing and will take care of you. Best guy in benson and doesn't mess around! He knows what to do and he's transparent and straight forward!

Destroyed parts of my property during a tow. Took out a tree, left several extremely deep tire…read moretracks and bushes demolished in the process. DO NOT RECOMMEND.

Fast pickup, comfortable ride. Easy and confident with the AAA application. Would definitely…read morerecommend to those in the SW Arizona area

When you are stranded on I10 with a monsoon storm barreling down, the lights of the wrecker are a…read morewelcome sight. There was a wait, but they were coming from 50 miles away. The incident that put me there was harrowing, and i was shaken. Tray bought me a soda when he filled up in the next town to take me the 80 miles to Las Cruces. He was so very kind. He had no problem with the dog. He played music he thought this 65 yo woman would like/know. We talked this and that, and laughed a bit. i could relax and finally felt safe. We were able to drop the car at the dealer before the lot closed which was a concern due to the time. They are professional, and Tray is an asset. He flipped my day: part comedian, part psychologist, and "bad to the bone". hahaha. thanks so much.

USAA contracted with this vendor to respond to sierra vista for a dead battery. We waited 3 hours!…read moreOnly to have owner/driver (+1 (520) 805-0288) call and say he was on Fry Blvd and would be right there. 20 mins passed and he canceled the tow?!!! He completely lied and mislead us! Status icon had not shown he had ever left Douglas! Found out from another tow company that did come, that Budget Towing is know throughout Cochise County for doing this to drivers?!! They say they are responding and tell USAA or other provider that the vehicle was GOA, then they get a partial payment for nothing!!! Do NOT use this service! Horrible customer service and would never want anyone to be stranded like this again!

Thanks for making Douglas shittier! Great company that responds within three hours! Tells insurance…read morethey're on their way for a tow and then makes you wait hours on the side of the road, then cancels!! Amazing company, 10/10, works great alongside USAA

Lonnie and Lonnie Jr are the best! Pulled my rental car out of the mud -- came fast, down a dirt…read moreroad, so friendly and also affordable ($80). Kind, caring, honest folks. Very impressed.

From the owner: Family owned business for over 30 years. We offer 24/7 towing and lock out service. We also provide…read moreauto and truck repair.

Pros: JR was very friendly and very helpful. He suggested a local mechanic shop that turned out to…read morebe a fail, but he towed me to Tuscon instead at my request. Cons: Made me wait 4 hrs to get towed becuase their secknd truck was down in a repair shop for electrical problems.

Nicest guy in the world. He informed me that I didn't need to pay the extra $14 the insurance…read morecompany just gouged me. Towed me home. He knew his stuff and recommended another insurance who has better coverage. Cons: He didn't smoke when I was in the truck, but he does when nobody else in in the cab. Sitting in the cab that had HEAVY tobacco smell blowing at you is beyond disgusting and is a violation of Arizona law. Ellis towing is still in the 1970's. Before I would ever let them, tow me again, I'd mandate they bring a vehicle that has never been smoked in. Otherwise, they're great.

Had an emergency traveling cross country. Right when we got to Tucson, my battery and alternator…read morewent out. It was extremely scary situation. Thankfully, Thomas was available to come out and help us out. Seriously saved our lives. I didn't even know there were people that could come out to change the alternator, such a God-send!

From the owner: Fast friendly service professional semi tire repair 24 hours a dayread more