Had an issue with my car while visiting Tucson. They were professional, very thorough and great to…read morework with. Highly recommended

Love this place! Prompt service, knowledgeable…read moremechanics-competitive pricing My first choice when it comes to car repair.

Long story, if you can take it. I have been buying tires…read morefrom Discount Tires ever since I discovered them in Tucson. Since then, I have bought from Discount Tires in at least three cities, since I travel too much. A total of well over 50 tires, on over a dozen cars by actual count. All B.F. Goodrich KO tires, since I live on a dirt road, and need the extra protections on the sidewalls. Any time I have bought a car, I have gone straight to Discount Tires to put on a new set. Expensive, but if you've ever changed a tire on a dirt road in southern Arizona in the summer, you will understand. Discount Tires offers a pretty good guarantee, which I have used more than once. Good stuff. At least until yesterday, when I ran into a brick wall at the store where I have bought the most tires. I got a slow leak in one of my front tires, so I took my Subaru in to my favorite store to get it repaired. They advertise that they will fix flats whether you bought it from them, or not. Slam dunk, since I actually bought the tire from them anyway, right? Wrong. Alex went on out to my car when I brought it in at the appointed time, and looked at all the tires on my car, and reported that he could not fix the flat on my front tire, because one of the rear tires is 11 years old. Huh? What does that have to do with the front tire, I asked? Well, it turns out that company policy, according to Discount Tires, is that they will not work on a car that has an old tire. Not work on the tire, the whole car. Doesn't matter if they sold the tire in question, all the tires on the car, or none of them. Company policy. I whined that I had been a great Discount Tires customer for decades, always bought the high-dollar tires, blah blah. No dice. He hands me back the keys, shows me the door. Now, you may ask why I have such an old tire on my car to begin with. Well, the tread is not only not worn out, but it matches perfectly the wear on the rest of the tires on the car. If you have ever owned a Subaru, you know what this means. If your tires are mismatched in the tread, you will toast your transmission eventually. Really. Ask friends who drive Subarus. So, if I replaced the old tire, I would have to buy four BFG tires, for well over a thousand bucks. Rather not, if I don't have to. The old tire has about half the tread, has no cracks, has been watched carefully over the years, but its old. End of story. No more Discount Tires for me. I don't believe in dealing with businesses that have secret rules to screw you out of your money. As they say, your mileage may vary. Good luck. Miller McPherson Tucson

had a great experience with the team at Discount Tire on Speedway and Dodge in Tucson. I needed my…read moretire replaced and the staff was incredibly helpful, informative, and reliable throughout the entire process. They made everything easy and kept me updated, which I really appreciated. Ramon especially stood out with his customer service, he was kind, funny, and made the whole experience much more comfortable. I'm sometimes hesitant about going to mechanic shops, but this location has such a positive and welcoming atmosphere, even when they're busy. I would definitely recommend this Discount Tire location and their team to anyone who needs tire service!

Great family owned and run stores.You get tha hometown family feel with them not the up sale list…read morelike the other guys !I would recommend them highly for you and your family's automotive needs .

Expensive but decent work. Biggest problem not keeping me informed when a worker's mistake caused a…read moreserious delay. One of those situations when the other person doesn't stop to think you may have alternative ways to structure your time.

Efficient service and good value! They put on tires I brought for the same price that Walmart would…read morebut with better attitude and service. I'd recommend them and return!

So happy we found this place thanks to Tucson Jeep Facebook page. Job was done quickly and they…read morewere not pricey at all!!! Everyone was friendly. I have another vehicle that I need to buy tires for and I'm glad now I know where to go!

I had an outstanding experience with this tire service shop. From the first time I arrived, the…read morestaff was welcoming, knowledgeable, and genuinely committed to helping me get back on the road safely. They diagnosed the issue quickly, explained my options clearly, and never pressured me into unnecessary services. The work itself was fast, precise, and done with real attention to detail. My vehicle drives smoother than it has in months, and the pricing was more than fair for the quality of service I received. It's rare to find a shop that combines professionalism, honesty, and efficiency so well. I highly recommend this tire service to anyone looking for reliable work and exceptional customer care. They've definitely earned my trust -- and my future business. This a A+ rated Business.

For the second time, AJ has come thru. A blow out on my RV…read more Called on a Sunday he had the tires Monday morning. Great Price and Service Got to work the moment I arrived. We travel the country and found AJ to be the best out there Highly recommend !!

if the guys at the shop, tell you that you need a new tire, then you need a new tire. Don't argue…read morewith them. They're the professionals not you. They're not going to patch a tire that is not safe to patch. They're going to replace it so if you'd rather go somewhere else that will replace a faulty tire instead of just recommending that you get a different one which they're super affordable at the shop then just take their advice and do it

These guys need to close up shop if they're gonna be so miserable and hate their jobs…read more I pulled in waited patiently somebody must've ruined their day cause they took it out on me. Guy finally comes up to me ask what I need. I said I just need a tire patched brings me a new tire. I'm like no I just need a tire patched. Proceeds to tell me that the exact words I said where I need a new tire I said no I didn't proceeds to repeat himself. I said OK I'll just go somewhere else.

Excellent customer service! We're from out of town and were on our way home from a camping trip in…read moreMt. Lemmon when our car broke down. I looked for the nearest auto shop and thankfully this one was only about 30 yards away. It was a Friday afternoon and the shop was busy, but seeing that I was from out of town and on my way home with a wife and 3 very young kids they said they would try their best to get us on road so we wouldn't have to spend the night in a hotel. The manager, Bryan, and asst. mgr, Eric, stayed past closing with one of the mechanics trying to figure out why the car wasn't running after fixing the obvious problems. After some time they told us that unfortunately they wouldn't be able to get it solved that evening but would have to keep looking at it the next morning and we'd need to spend the night in a hotel. Bryan called a hotel for us to make a reservation. It happened to be the one I would have chosen myself (I was already looking on my phone in the event that we had to stay the night, and didn't want to be "recommended" a hotel that was more than I was willing to pay). Then he and Eric told us we could grab whatever we needed from the car, and put our 3 car seats in their vehicles and they would drive the 5 of us over to the hotel themselves! Not your typical customer service (I was just thinking about the logistics of getting our kids and car seats into an Uber ...). When we got to the hotel Bryan came in with us just to check at the front desk and ensure they had the reservation he made for us over the phone, which they did. Then they told us that we could leave the kids' car seats in their vehicles and they'd come pick us up the following day! The next morning Bryan called to let me know that on further inspection the electrical problem in the van did appear to ruin one of the computers and so the computer would have to be replaced. Unfortunately, while they could replace the computer in their shop, they don't have the capability there to reprogram it. So, he made a few calls trying to find a place that would have the equipment AND be able to fit us in before they closed. Keep in mind this is Saturday morning--just about the worst/busiest time to try to get something fixed. He said he did find a shop that he's worked with before that could squeeze us in, so our van would be towed over there. To make a long story short, our car was eventually fixed and running Saturday afternoon, so they came and picked us up again and we were able to go home that evening. Our van took up a bunch of their mechanics' hours and it took some logistics on their part in working with the other shop to get it running before the end of the day Saturday. Bryan and Eric (as well as the mechanics) were extremely helpful to us and doing all that they could to get our family back on the road as quickly as they could. Being from out of town (and being the weekend), they could have easily taken advantage of our situation and charged us way more than they did (after all, what other options did we have??). But instead, they were very sympathetic, went way beyond any normal expectation of "good customer service" (who calls hotels to make arrangements for their customers and then drives them with their kids in car seats in their personal vehicles?) and gave great rates to help minimize our cost with all that was needed on our van. Even after we were on our way home, Bryan called me just to ensure that everything was working properly and there were no problems. I can also say, in response to some of the negative reviews, I purchased 2 tires here and what they charged me for those after tax and everything, was about $40 LESS than the total would have been at Discount Tire (that's NOT including Discount Tire's road hazard certificates). All in all I was very impressed with their service as well as their rates and would highly recommend them to anyone. Hopefully I won't need their help in the future, but if my car breaks down in Tucson ever again they'll have my business!

Great service! It's a big deal for me, but we had (3) turn…read moresignal lamps out, and rather than flail on our own, our local Furrier replaced them at no cost, a very nice gesture indeed!

I've been going to R&G for over 30 years. They're great…read more They deserve their tips. Really. -Mike

They work with the customer to create a win-win situation. They have great customer service and are…read morewilling to take the time to listen to the customer's needs. I hope they are around for a long time.