Outstanding jewelry repair job at reasonable price !!! Friendly and professional service…read more... Completed in record time. I am so glad I stopped in. Thank you

I had some loose stones on a ring and they had it fixed for me within a couple days, which is…read morerelatively unheard of (usually it takes several weeks at other shops!). They also fixed a necklace for me and a necklace for my mom. We were very impressed by their service. We browsed their jewelry and there is a very nice engagement ring section with many different settings and a way to interchange the different diamond shapes onto the ring to see what style you prefer. If I wasn't already married, I'd want to buy my wedding set there!

Love, love, love this company! They're talented, knowledgeable, kind and a wonderful resource!…read moreMateya and Anthony are treasures! Can't recommend them enough! Fabrication, repair, they do it all!

I was recommended Mock & Co by a jewelers stand in Monroeville Mall. My husband and I had always…read moregone there until we were told that the gentleman who worked diamonds had left the business. I dropped off my ring with Anthony on a Saturday morning. It needed 2 diamonds replaced and the bottom of it was starting to crack, which I didn't even know was happening until Anthony pointed it out. I received a phone call on a Tuesday (yesterday) from his team and was told it was ready for pick up. Pictures below really show how great of a job he did Thanks so much to Anthony and his team! You guys do really awesome work!

I cannot say enough good things about the service I received when purchasing our wedding band for…read moremy husband. The quality is unsurpassed and it is just the right fit. The store salesperson helped us make just the right choice for our special occasion and it arrived promptly before our big day. There were many options to choose from. Thank you again for the great service and taking good care of us. You can put your trust in this great store. Great selection, great service and hours to fit your needs. The also offer a personal touch to designing or servicing your heirlooms and buy estate jewelry and collections. I will be back again!

We went in because my engagement wore thin and broke In the back. The broken part pinched my skin…read moreslightly. My wedding band also needed some smoothing up. We were told the repair would be around $630, as it needed a half shank. We tried to ask about other options, even a new setting. Just to see what was available. They would not even show us any settings, saying it would be around $2k. They suggested coming back in 3 weeks because of the pinched skin. They said my ring size would be different than it has been for 38 years, even though my ring still fit perfectly. Apparently they assumed we were bums and had no money. We were literally given the brush off! My husband recently purchased a pair of earrings for me there and has made several purchases over the years. We went to another local jeweler, we were greeted with a smile, they gave us all our options, showed us new settings. Examined the broken ring closely and said it not only needed a shank but the prongs were worn. We got a quote of almost half of your quote, to do a more extensive repair. We will no longer ever purchase from James Douglas Jewelers again.

Beware, he tries to palm off cheaper identical version of your jelery. Almost had me, but I caught…read moreit in time.

Don't go to Dakota Watch repair at Monroeville Mall. The gentleman who did my service was not…read morepleasant at all and did not do a good job.

Lisa is the best! She made the most beautiful engagement ring for me and she resized it easily…read more She's the best at what she does and I am so happy with my ring!

Head over hills love my ring! I am so happy my fiancé decided to use Lisa to build my custom ring…read more He searched around but Lisa made him feel the most comfortable. I gave my fiancé an inspiration picture, and they nailed it together. The craftsmanship is absolutely stunning--every aspect of the ring is flawless, from the setting to the choice of stones. It's clear that so much skill and passion went into creating this piece, and I'm beyond grateful!

Family owned business that treats every customer as if they were family!!! They took the time to…read morefind the perfect cross to reset my heart shaped diamond in from an old engagement ring. They listened and cared about finding exactly what met all my needs. They were quick, reasonably priced, and trustworthy. They are the only jeweler I'll ever use!!! Best of the Best!!!

I brought my first pair of diamond studs from them. I LOVE THEM. Very friendly and enjoyable. Will…read morebe back. 10/10 will recommend!

First the location is in the mall so I don't go there think that they're going to be the cheapest…read morebut I honestly feel that they've exceeded my expectations numerous times. I mean sure you can pay $8 to get a battery changed elsewhere but this place does an actual pressure test and I've never gotten a watch back that looks like somebody stabbed it, unlike other places. I've had a rings sized up and down for my family and every time we get them back they look brand new - no thinned out shanks or visible lines. I have never had a bad experience in the last 10 years of coming here. Every employee has been super nice and they know their biz. Nothing but positive experiences

This place has been here for as long as I can remember, always providing fast, excellent jewelry…read morerepair at a reasonable cost. When I had two long crystal necklaces break in the same way, the company was going to stand by their replacement warranty, but the cost associated with doing so was high. I live in the South Hills but took advantage of my next available day to bring these out to Fast-Fix. The gentleman helping me took a look, assessed the breaks (slightly different in each necklace; one had to lose one crystal which he returned to me) and said putting them back together would take just a moment and I could wait. In under five minutes he had repaired both of them and assessed them for any impending breaks I was not aware of. He then said there was no charge, and that I could pay next time as this could easily happen again. Amazing knowledge, skill and service. Don't hesitate to visit with your jewelry repair needs!

I went here in 2022 to have my watch battery replaced. In 2022 they charged me $7.50 to change my…read morebattery. I went back 2 weeks ago for a battery replacement and this time the cost was $25.00! I knew inflation was high, but really? For a common battery? I'm sure everyone is professional and knowledgeable about the Jewelry industry, but I think for return customers, perhaps they should consider the cost.

I've been there multiple times and each time I'm impressed with their friendliness, helpfulness,…read moreand professionalism.

First time, first purchase. Very helpful, family owned, and operated store. I would highly…read morerecommend this store.

I asked them if they can refurbish an Emmy. Of course they said "yes". More than six months later…read morethey told me they can no longer refurbish the Emmy. They were chipping away the 18 K gold. Which shouldn't have happened and they broke a wing. What a horrible mess. I can't believe what they did to it.

EVERYTHING!!! SERVICE & QUALITY WORKMANSHIP!!! An EXCELLENT…read moreplace to do business and then while you're in Oakmont, take the time to have a fabulous meal and shop around. Wonderful town!!! Amy A.

Robert made both my engagement ring and both of our wedding bands, and did a fantastic job! There's…read morenothing like going to a family-owned jewelry store. I would highly suggest him to anyone looking to get custom jewelry or rings made.