Beware, he tries to palm off cheaper identical version of your jelery. Almost had me, but I caught…read moreit in time.

Don't go to Dakota Watch repair at Monroeville Mall. The gentleman who did my service was not…read morepleasant at all and did not do a good job.

Tom was absolutely wonderful. He fixed my mother's watch in about 20 minutes. He has a great sense…read moreof humor. His shop is amazing. Very reasonably priced. I HIGHLY recommend Tom. I will be taking all of my watches to Tom in the future. He is truly gifted.

Tom Theis is an excellent clock repair person who has helped me recently, twice, on our 40 year old…read moremantle clock. He is very competent and a true craftsman with over forty years of experience on a variety of watches and clocks. I like his wit and personality and we got along great. He is highly recommended from my experience and point of view! Mitch S.

If you love jewelry and great service, you'll love Orr's Jewelers. They have a few locations in the…read morePittsburgh area, but I have only been to the new Strip District showroom. The first time I went, I was looking for a watch to remember my father. Noel was so sweet and friendly to work with! I was liking 2 of the Cartier watches and I chose the Panthere to purchase that day. I went again for their official grand opening, to look for something for my milestone birthday coming up. I like to buy myself something special each year or a trip. I'd been looking all over NYC and online for some art deco pieces and found 2 beautiful Penny Preville pieces. I requested to work with Noel again because she is so friendly, patient, and knowledgeable. I initially was thinking I would get a bigger watch and once she showed me the art deco diamond Penny Preville pieces, I knew that's what I was going to buy! She has multiple pieces that you could make into a set or buy individually. I chose the larger ring and medium necklace from her 50th year of designing collection. I LOVE them! I really enjoyed both of my luxury shopping experiences at Orr's Jewelers in the Strip District. Thanks Noel for selecting pieces that you knew I would love! I highly recommend Orr's Jewelers and Noel Voorhees!

I visited Orr's Jewelry in the Strip District on July 29 to order a 5mm 18K yellow gold sculpted…read morecable ring by David Yurman for my October wedding. I'd been looking for awhile and really loved this ring. I was excited to see they had it on display for me to try on. The display model was a size 10 and fit too tight, so I asked if they could order a 10.5. The salesperson said yes, disappeared upstairs for a while, and came back confirming it would take about a week. While he was writing up the invoice, he dropped the display ring on the floor while bagging it, and as he picked it up he said, "don't worry, this isn't your ring" and promptly put the ring into a clear ziplock bag with some paperwork. I incorrectly assumed this was for verification purposes once my ring had been delivered. On August 3 I got a call that the ring was ready. I picked it up on August 6. The ring was handed to me in the same ziplock bag with the same paperwork from the ring he'd dropped on July 29. While I was there, another employee asked if this was a "repair," which struck me as an odd thing to ask about a brand new ring ordered directly from the manufacturer. There was also no certificate of authenticity included, even though my fiance's previous David Yurman purchases came with one. I didn't think much of it at the time, but looking back, both of those things should have been red flags. Once I got home and looked at the ring closely, I found nicks, dings, and a rough spot I could feel when I ran my finger across it. Not what you expect from something brand new. I called the store about 40 minutes after leaving. I was told this shouldn't happen on a ring that hadn't even been worn yet, and to bring it back in. I was assured I wouldn't be stuck with it. The next morning I went back, hoping this was some kind of mix-up and that maybe I'd been handed the wrong ring by mistake. The employee I spoke with inspected it under a loupe and offered to open a repair claim. Before agreeing to that, I brought up what I'd noticed: the dropped display ring, the same bag and paperwork reused at pickup, and the word "repair" listed on my original invoice for what was supposed to be a new purchase. He went to check with the original salesperson and came back to tell me that the display ring had actually been resized for me, because ordering my correct size would have taken 20 weeks. A few things worth noting... 1) This was meant to be my wedding band and I was very upfront with that with my salesperson. 2) I was under the impression this was being order brand new in the correct size 3) David Yurman's own policy states this style cannot be resized, yet Orr's resized it anyway. At that point I asked for a full refund and returned the ring. I told him that if something is going to take 20 weeks, customers should be informed and allowed to make that decision themselves, rather than being quietly handed the display model and led to believe it's new. By not informing me of the alleged 20 weeks, the impression I was left with is that this organization prioritizes moving stocked inventory over giving customers what they actually asked for. He got defensive, insisted that's not how Orr's operates, and framed the refund as him doing me a favor, for returning a ring that was originally a half size too small, had been dropped and damaged by their own employee, then resized without repairing that damage, and presented to me as new. He did process the refund, however, the details regarding the "repair" were removed from the receipt he gave me for the refund. When I discovered the damage yesterday, I incorrectly was giving Orr's the benefit of the doubt. Today, after being told it would take 20 weeks to arrive, I ordered the ring from the manufacturer directly and discovered it will arrive much sooner than 20 weeks. It will be here tomorrow. I'll never shop at Orr's again. It's hard to trust an organization who feels comfortable enough to sell a groom a damaged & used wedding band while presenting it as brand new.

Wow! I took 3 antique pocket watches to Time and Chime. Michael cleaned them and fixed them. I only…read morehoped he could make them work and he did. He even took the time to explain to use how to use and care for the watches. He is an expert. He is wonderful. It was expensive to have the watches fixed but these are antiques and parts are hard to find. And Michael's talent and expertise make it worth the price. I strongly recommend Time and Chime. Rita W

Excellent service. Bezel switched out in my Rolex. Very professional and honest. Highly recommend!!read more

Repaired a few watches for me over the course of 20 years and are still working .Great business.read more

Carl repaired a favorite watch of mine that last ran in 1998 and it's now working perfectly again…read more He also revived another watch that a jewelry store couldn't. I couldn't be happier with G.S. Watch Repair and Service. Don't go to a jeweler when what you really need is a trained watchmaker. There is a difference! Carl, the owner of G.S. Watch Repair is friendly and knowledgeable about his craft. Whether a mechanical or a quartz movement, this is where I'll be taking all of my watches for service in the future. You should too!

Repaired my watch and the cost was very reasonable. Very happy with the outcome. Highly…read morerecommended GS watch repair

Great, great service and expertise!! Leather watch band with sterling silver trimming was replaced,…read morerepaired and polished while I waited. Beautiful result. I couldn't be more pleased. Highly recommend!

I walked in with a complicated watch that needed an expert to size correctly. Incredibly fair…read morepriciing, wonderful attention to detail. This shop also has a great collection of analog watches, so I left with one of those, also at a bargain price. Great shop, even greater shopowner

I took gold and silver to sell. I was treated with the utmost respect. I received a fair and…read morehonest price and a check was written out immediately. I usually went to the Ross Park location. If you want to be treated fair and have an excellent experience then visit this site in Wexford

My wedding band, after 40 years, appeared to have "shrunk". ;) After finally getting it off of my…read morefinger I carried it around with me for months, in my wallet, until I just happened by Gabriel & Co Jewelers and went in to find out what my options were. Chris explained that since my wedding band only had to go up a half size it could be "stretched", rather than cut, to be resized. And they would do that work in-house as well. As a result, I am finally wearing my ring again and, as an added bonus, it was polished after the stretching and looks brand new! Excellent customer service and work, and very reasonably priced as well. 5 big stars for this shop!