I was taken to Akron City from Barberton, directly to the catheter lab on Saturday night after a…read moreheart attack. The procedure was fast and efficient and used a newer procedure that was much easier on the patient. Dr Rea was very polite and professional. Even though it was after midnight when finished, they even lingered to swap war stories with me. My nurses afterwards were exceptional--Jordan and Cinda. All of the others, from the specialists to the food servers were also very friendly and professional. Although the food was ok, they could give you bigger portions though. My room was modern and clean. So, thanks for saving my life and being polite and professional at the same time. I base my rating after a similar stay at the vaunted George Washington University Hospital in DC over ten years ago. They sucked. Very badly. It's good to be back home. I almost enjoyed myself.

The staff was okay. Most were at least baseline polite. Not sure I would say everyone was…read morecompetent, especially the young man who tried to insert the IV line TWICE and had to have someone else come in and do it. The entire ER experience leaves a LOT to be desired. Despite not being particularly busy, we were never made comfortable. We basically moved from waiting room to waiting room with a couple testing rooms in between. Never a bed. Never a modicum of privacy. Just a bunch of sick people of various degrees sharing a big room, and each others' embarrassing moments. I did not appreciate being privy to someone else's vomit fits from ten feet away--and it happened more than once. My wife, struggling to deal with a painful kidney stone, was never once given the opportunity to lay down or be comfortable. They stuck her in a wheelchair for over five hours, listening to people throwing up and seeing their open wounds ooze, before we were finally discharged. She was not able to rest for even one moment between the pain, pus, and puking. On the way out, it took nearly an hour to discharge. They put us in a cubicle with one chair--there were two of us. I stood up for 45 minutes and not one person offered me a seat. I will change insurances before I ever have to come back here. Shame on Summa. For a "teaching hospital," the only lesson we learned is to avoid at all costs.

If you go to one building for services, literally each room you go into is somehow a different…read morecorporate entity. You'll get a different bill from each different corporate entity. They make even the most straightforward service unreasonably complicated. You will still be receiving bills from them a year after your visit. Even though your insurer provides you the exact amount you owe, it will never align with any of the CC bills because CC applies any payment to any bill in any amount and any billing date they want. You make a $50 co-pay at the time of one visit but CC spreads it across five different visits in random amounts- $1.83 here, $2.56 there, $14.85 to another one. Avoid obtaining services from CC at all costs. The level of care you receive won't ever be worth it. Akron General used to be great. Corporate greed got the best of them. CC is the worst.

The absolute most unprofessional icu I've ever been to…read more They kept giving me the wrong the dosage of medication for a medicine. It could of killed me. They have no sanitation in the room.. you must use a bedside commode and they bag the shit and put it in a trash can .you can smell it and it's very unsanitary for an icu. Then I leave and call for the surgeon and now they won't tell me anything because I am no longer under their care. I was going to get the heart surgery in Cleveland but if it's anything like this..I won't use a Cleveland clinic...no thanks...they did not help me so if I die it's on them.​

Cleveland Clinic Akron General Bariatric Center employs competent surgeons and team. However, they…read moredo not seem to return phone calls if there's a medical question or issue. Let alone in 72 hours, that the recording states.

Trying to speak to anyone at the Akron office is awful. 76 min on hold to be hung up on. Had to…read morecall back just to be told i will receive an email in 48 to 72 hrs.Machine broke last night. Call center is awful no help. I just closed my account and find a diffrent company.

I'd give no stars if I could. They don't care about their patients. You are a dollar sign. They…read moredon't keep track of what's needed. I got a c pap machine from them, it was recalled they gave a new one. Yet they still send the water tank tubing and filter for the old machine which baffles me anyway because when I had the machine they rarely sent the supplies needed, i usually bought my own off ebay. They won't fix their machines when they brake. Honestlty if you need a medical company that worries about taking care of their patients I recommend healthcare solutions.

I go to state rd every year fast, easy friendly staff. In and out in 15 to 20 minutes. Aesthetical…read morenice.