Friendly, helpful and provided lots of service related free advice. Great location and…read morecommunication.

I took my old bike in to get refurbished. I was able to communicate with them through email and…read morethey were pretty prompt, not necessarily same day but still pretty good. I had a few questions about getting a trailer hitch for a bike mount so when I went there I asked and they were very open about giving advice.

The best and ONLY place to go for service and new bikes! Jeff is outstanding, friendly & cool :)…read moreALL SMILES :) Prices are PHENOMENAL :) Thank you Jeff!

Great place! Great customer service. A little hard to find and parking is limited…read more The turnaround on my road bike was fast and done very well!

Took two bikes in for minor repairs, and they got them both done the same day and at reasonable…read morecost. Brian checked me in and Eric checked me out, and both were super friendly and helped me unload the bikes from my roof rack and load them back on upon pick up. I appreciated that Eric explained the repairs he did and offered a free SD regional bike map as I'm new to the area. Will definitely be back as needed. Highly recommended!

Super friendly and straight shooters. Get the vibe from them that's the complete opposite of "we're…read moregonna try to get as much $$ out of you as possible", which is awesome. Service is always fast, bikes are ready well before I expect/need.

Excellent service. Came in there with a stripped bolt, Matt the service tech took care of it no…read moreproblem. Matt is an awesome guy and a pleasure to work with. Very good selection of bikes if you're into Pinarello's, Cervelo's, and Specialized.

Great shop - friendly owner and service staff. I love their selection of skratch bars at the…read morecounter and that they are always willing to lend a hand when I come in for minor needs and/or misc questions. They also host weekly rides out of their shop! 10/10 recommend.

I got a flat on my road bike and they told me to go kick rocks. Won't be back! Say they just…read moreservice pedego's.

We own three Pedego's and will probably purchase a fourth when our youngest is old enough…read more If you are considering getting an ebike, do it from here. We've had flat tires repaired by them, break adjustments, annual tune ups, etc. It is a great piece of mind knowing that your son is riding a well maintained ebike, and if something goes wrong, you can drop it off, and they'll fix it up right.

such a fun time and great customer service!!! they have the cutest shop dog as well :)…read more we called and they said even though they had a three hour minimum price, they let us have a discount since we went two hours before close- such beautiful ocean view paths to bike around the shop too

Elias is amazing at Coastal e-Bikes! We live in Colorado and rent our bikes from him at least twice…read morea year. His inventory is top-notch, he patiently teaches riders about their specific bikes, and offers very fair rental rates. I highly recommend renting here!

I love this place. I bought my first Ebike from them in 2021. It got stolen so I bought a cool…read morelooking red Kabbit from them about 2 months later. Cool looking bike with tons of little issues. It always had a flat, so I learned to change those . And I think i was in the shop once a month getting new breaks. So, I got a chance to get to know a few of the guys. Rob, who is a really chill swarthy young man in his early to mid twenties. This young man named Mark who was a extremely friendly young Mexican man who has moved on to becoming an Emt i believe. Any repair big or small they have completed ASAP, they're always professional and friendly to everyone who walks into those doors. And they are great with communication and calling. With my current Ebike, because the kabbit had a wiring issue and had a little fire, UNDER MY SEAT‍. I returned to Alan's because I knew id get a fair price for a decent bike. Sure enough Rob hooked me up with the Ava Big Sur, literally the first one they built out the box. I love this bike and I cant say enough good things. Well, there haven't been many problems but 3 big ones. This is to be expected because my bike is my transportation. So 365 this bike is on the road.​ first there was a wiring issue and the owner himself rewired my whole bike (2 year warranty FTW), then this time last year I was having throttle issues so we swapped that out for like 60 bucks, now its the controller which is funny because I told Rob I think the controller needs to be replaced with the throttle (you cant see me but im shaking my fist jk). All these repairs combined the big issue was the wait. If you could imagine suddenly youre walking 7 miles in the rain at 4am to work. But thats not their fault. Sadly they dont have the wearhouse from Indiana Jones so they dont have every part to every bike. I understand this is a long review, but I feel ppl only talk about when theyre mad. Never give flowers. So to Alan's Bike shop, personally, thank you for your years of fantastic service and amazing staff.

There are quite a few bike stores in the area, but Alan's stands out for service and expertise…read more The staff know bikes - as they should! - and are helpful at suggesting fixes for issues. I had a recumbent picker rebuilt here - end to end replacement of nearly everything - and they did a great job. It took a while, mostly because of having to order parts. I would go out of my way to take my bike here, over other local shops.