The new shower installation in 2023 went well. Everything was on time and exactly as expected.read more

We initially met with two shower installation companies. One company put on a lengthy show and tell…read moreand started with an extremely high price. As the night went on, the price was whittled down to a price that was too high for us. That meeting ended abruptly due to their last moment, extremely unprofessional tactics. Another company had reasonable pricing and a nice salesman, but the product looked and felt like it was plastic instead of stone. At this point we met Adam Nye at the Jettastone office and showroom. After reviewing their options and receiving a quote that was in line with our budget, we decided to go with Jettastone to replace our shower. Donny, Tim, and Carson, were all part of the demolition and installation of our new shower. They were extremely polite, quiet and very easy to talk to when I had questions or just wanted to check out their progress. When I made a late moment decision to add Jettastone material to the outside of the knee wall instead of me just painting drywall (thank goodness we made that decision!), it made for a bit more extra work, but they had no issues whatsoever. Any details that I was concerned with were addressed immediately (because they were well aware prior to me asking). We were informed in advance as to when they would be coming to our home, and they were always on time. Adam popped in from time to time to ensure we were happy with the product and progress, and we always were. For the price we were quoted, the look and quality of their product, and the services involved, we are very happy with the results we received from the Jettastone team! We strongly recommend to others looking to remodel to check out multiple companies but definitely check out Jettastone prior to making your decision. Bob & Molly

Wow I wish I would've checked up on this person sooner. Very persuasive at the front end of the…read moreproject and thought he knew what he was talking about. He will promise the world but cannot deliver. His work is rushed and pour quality. Gil would consistently ignore text and emails. He leaves his voicemail full so you cannot leave a message. I asked Gil for a schedule on multiple occasions he would not provide. Most of the time I didn't know when he was going to show up or even when a task would be completed. This made it impossible to plan other activities that he wasn't providing. He does have competitive pricing but it's only because he cuts corners. Gil claimed he was a tile expert and will give you the best tile job in town and asks for $35/SF for install at shower and bath! Then he hires a person for $3/SF who doesn't know how to install tile properly. I paid BKB $7K as a deposit for two bathrooms with a total of 235SF. It took his tile guy 2 weeks to install 150SF and then BKB disappeared for 2 weeks without any communication. After many delays subpar performances I finally fired BKB at the beginning of the year. I have had to hire a tile subcontractor who actually knows how to install tile properly. It's cost me another $7K to remove and fix all the issues created by BKB. I could write a book on all the bad work that was installed, however I will just let you know that you should resist the appeal of low prices and the sweat talk of "I will take care of you"! He will take care of making sure your wallet is empty. If you do business with BKB make sure everything is in writing and detailed the way you want it exactly. Gil owes us the $5K for the flooring deposit we gave back in September of 2024 for flooring he never installed. I requested this refund two weeks ago. If I don't receive a refund soon I will be taking him to small claims courts and reporting him to the local sheriff's department. There are many other contract issues I will have to go after. My recommendation would be to avoid this business at all costs!

Beware of Best Kitchen & bath They will leave your house a mess, they exploit Hispanic Labor and do…read morenot pay their sub contractors. Do not work For them, because you might not get paid. It's shameful how he takes advantage of hard working immigrants.

Makeover of kitchen and bathroom terrible. Backsplash is cracked and uneven, Quart countertop is…read morecracked and pieced in two places. Mismatched pantry. Had to pay extra to replace. A nightmare!

Pietro took on our home makeover and did a fantastic job along with his contractors. He was on…read morehand every step of the process...new floors, new quartsite counters, painted cabinets, new appliances, etc. We agreed on a inclusive price for everything and he made sure it happened cohesively and with the utmost respect to our property and our wishes. We would hire him again in a minute. Not the cheapest, but the best...

we just had our kitchen countertops and backsplash replaced. Burns did an absolutely fantastic job…read more Everyone who came to the house was professional and on time. The job was comple in the time frame they gave me. Im very happy with the company, the service staff and the office people.

I had Burns redo my kitchen and master bath. Robert was fantastic with ideas and made everything…read morehappen in a timely fashion and cabinets, granite, glass, etc was perfect. I was very pleased with them.

Absolutely Outstanding quality and service in replacing my leaking lanai and kitchen windows. It…read morestarted with Jerry's assessment of what was needed, made recommendations then had his team work a proposal. Wow, what a detailed proposal. And the cost was very reasonable considering the amount of work was required. Then Ashley sent a detailed schedule of construction events (required permits, removal of existing windows and blinds, block installers, windows replaced, stucco and paint and more). My lanai is now my favorite room. I don't remember all the skilled workers but, they were all very professional. Future projects at my house, I'm calling Docs Restoration! Thank you Jerry Bill & Kathy Stuart

Docs employs multiple subcontractors to do their work. The worst of them in our experience was…read moretheir countertop supplier. They measured, cut, and installed the countertop incorrectly, and it had to be repeated. This resulted in delay of completion of the job. The Docs representative seemed completely incompetent and not capable of adequately providing quality control over work performed. This was a very disappointing and stressful and expensive experience and will not be repeated.

Not the least expensive, however very quality work, very good communication and good customer…read moreservice. I would recommend.

Two years after they did an outstanding job on my kitchen countertops and I decided to have both…read morebathrooms done. Wow, they did it again. My job was a little unusual due to bad work from a previous contractor. We also had some trying times happening due to health and they worked around all of that with no problem. Wonderful and very professional job, in and out in three hours max.

Ocala Kitchen and Bath designed and built our kitchen in 1993. Was more than satisfied with the…read morequality, attention to detail, and care that they put into our home. Now, 26 years later they still stand behind their work. Needing a minor tweak of our layout today, it is comforting to know that we can count on them to provide the same level of service as they did originally. Bravo!!

From the owner: As Central Florida's trusted bathroom remodeler, our highly experienced team understands that each…read morehomeowner has different goals for their remodel. We promise to listen to our customers desires to design a beautiful bath or shower that exceeds expectations. We pride ourselves in only using Top Name Brands that are American Made that we can stand behind for a Lifetime. Customer service and satisfaction are the keys to our success; we want you to feel proud of your space and excited to show it off. We also understand that affordability is important to our customers, so we offer different payment options to suit your needs.

A friend of mine who is a huge city Marble Granite contractor was truly impressed with the job we…read morehad done by Master Granite , they were in top of it , relentless to some challenge the job presented and turn out quite the masterfully well done result . Owner and family both checked on in the plans , middle and end of the job ....So refreshing to receive such attention to detail !!!! My wife and I both will back up , Your in good hands ! Anthony Diguglielmo

I went to Master Granite after working with Lowe's who tried to tell me what I wanted. Working…read morewith the team at Master Granite from beginning to end was a terrific experience. They listened to what I wanted and helped us to get exactly what we wanted. I would recommend them to anyone To sum it up they are true professionals and provide quality results. Thank you again Master Granite!

Eddie is a true professional. Quality work. Easy to work with and completed the job in a timely…read moremanner. Will call when I have more work and will also give out his information to my friends when they need some help.

We are in the process of replacing kitchen appliances and needed some carpentry work done to…read moreaccommodate the new appliances. It was not a large job, but skill & professionalism was important as it required cutting existing cabinetry with precision. Eddie was prompt and professional from the initial quote to the finished work. He arrived on schedule, did a wonderful job, cleaned up the kitchen area afterwards, and was reasonably priced as well. We will definitely use Florida Home Improvement Pro's and Eddie for any future work we require.

SERIOUSLY... RECONSIDER USING THIS COMPANY!!!! BUYERS…read moreBEWARE!!!!!! I had a very bad experience with this company. From the first day right on through the present, 2 years later. I am still fighting to get my cabinets done properly. I have a cabinet that was broken from day one. The installer promised to fix it and never did. The doors are warped and don't close properly. The light rail is also warped. I contacted the store only to get a run around for months and from one manager to another to another in the Port Orange, FL store. They can't seem to keep managers long enough to see a project through to the end. I tried contacting the owner, to no avail. The company sent out someone to inspect the warped doors and light rails a year plus later. He took pictures and sent them back to one of the managers showing the defects. Finally, after 2 years, the store ordered new doors and light rail but wanted me to pay the new installers to install the product. I should not have to pay for a defective product. The company is blaming the original installers for the warped product. They told me I needed to contact the original installers to install the replacement parts. The company is not standing behind the workers they hired. The company is doing everything in their power to not correct my issues unless I pay additional money. They also ordered the wrong granite countertop. I complained immediately but got nowhere. In addition, they bullnosed the granite countertop in my house without putting up protection for my house. It took me months to clean up all the granite dust. I went to the store countless times, called countless times, only to be brushed off each and every time. This list of issues just goes on and on and on. Now, we are in small claims over the issues. I had to give a least a 1 star, however, I would not give any.

Stay away. Hire your own contractor. Don't waste your time and money. Christina is a liar. They…read moretell you things then don't keep promises. They hire installers without vetting them. The work is shoddy at best. I have an unfinished bathroom and they refuse to give me a refund for trim that I don't have that the contractor refuses to finish and that probably won't fit due to their negligence. Tom Marina is the owner. I have requested to speak to him but doubt that will ever happen. Please, I beg you, stay away. This was at the St. Augustine store, but I think Port Orange and Ocala are just as bad as I have seen bad reviews for all of them and Christina now works at the Port Orange store. My sister's vanity wasn't even installed properly and she had to wait another week for them to come back. STAY AWAY FROM THIS COMPANY!!