We have used Summerhill Pool for remodeling a prior pool, sidewalk and patio along with regular maintenance and are using them at our current house for resurfacing and new coping plus regular pool maintenance. Matt has been our regular maintenance guy and in our book, he's tops! read more

I started using Summerhill Pools in 2021 after the deep freeze. They found the parts that I needed for repairs to my pool equipment. My weekly service person is Matt. He keeps my pool clean and in good working condition; helps with concerns and does a great job to maintain the pool. I would definitely recommend Summerhill Pools. read more

Summerhill Pools is simply the BEST! Long review short; if you are reading this and in the market for a pool, choose Summerhill. You will thank yourself. You will love them! Long review long; We recently bought a 100 year old house in Dallas and wanted a pool (how do people live here without one?), though we weren't sure how possible that would be in a smaller yard with a centuries worth of Dallas utilities buried throughout it. We (like you probably are right now....) did our research and reached out to about a dozen pool companies. Most we found online but, in addition to their great online reviews, Summerhill was referred to us by a friend; always a good sign. Some companies didn't even reply as I'm sure they weren't up to the challenge of putting a salt water pool oasis in the back yard of a 100 year old craftsman. Others came out and had their own ideas of what we should do. Bryce, fromSummerhill, came out and listened to what we wanted, added his own expert knowledge and came up with an amazing design that combined all of it. The bid process alone was impressive, compared to others and, while they weren't the cheapest, they weren't the most expensive either. We knew, if we were going to go all in, we were going to do it with Summerhill. Probably the best decision we've made at this old house! Fast forward a few months and Jacob, our project manager, and his team at Summerhill transformed our run down, old Dallas backyard into a spectacular salt water pool oasis that we are able to enjoy year round. The pool view alone from my kitchen window would be worthy, but nothing is better than lounging on the pool ledge, quiet night swimming in the deep end, or dunking our 12 year old son in a fierce game of pool basketball. It is perfect and all because we chose Summerhill. If you are reading this, choose Summerhill. You will thank yourself. You will love them!!! read more

From a practicality standpoint this is the only pool builder I'd recommend to anyone in East Dallas. No one else would even being to try estimate the extra "dig time" that we all knew would be required -- well, because it's called White Rock Lake for a reason. My pool was built well ahead of schedule and everything was done exactly to my specs. Small pool, no surrounding deck, dark bottom, stone surround; definitely not the everyday build. I couldn't be happier. read more

Summerhill Pools Outdoor Living - Pool & Hot Tub Service Near Me - Dallas, Texas

There was an issue with my pool equipment. I called the front desk and received a possible diagnosis with the offer for someone to come out to my pool and see the issue first hand. Both people I communicated with were informed on the topic and polite. The next day the equipment was fixed/replaced. read more

Terrible communication. I called them on Saturday morning to come for an estimate and they did. I e-signed and submitted the quote on Saturday. No one ever called me or sent me an email. I called them on Monday and a lady answered as if I was making a problem for asking if they had received the signed quote and when the job could be done. The estimator finally sent an email the following day not apologizing, just saying he was just an estimator and that some other person would contact us. NO ONE ever called us or emailed us since then and finally today, a week later!!!, the estimator calls to "apologize" and find out if we want to do the job. I just said "as a feedback, have communication with the customers, and no but someone else is doing the job" . I would never recommend them. read more

We have a small backyard and wanted to get the best pool possible for the space. We met with several pool builders, all with great reputations. Gary listened you our requests and wants and put together exactly what we wanted. Dave and his crews were fast and meticulous. Of course nothing goes exactly as planned , but they quickly addressed the problems and built us a great pool. Even came out a couple times to fix the travertine pavers. I would recommend them to read more

Summerhill Pools Outdoor Living - Pool & Hot Tub Service Near Me - Dallas, Texas

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Summerhill Pools finished pool project and we not be happier and amazed. Mark and his staff did everything possible when a few unforeseen blips happened. Highly recommend Renee and Wayne Holland read more

I was excited about getting a quote from this company to do a remodel of my pool from reviews. The service after the initial contact was very poor. They were slow with information and I had to call and follow up with them instead of them reaching out to me. The pool remodel quote was more expensive then removing the pool and building a new one. The second quote for a new pool was a poor estimate because they couldn't find my pool measurements from 2 weeks prior. I'd pass on this one. read more

Wow. Terrible experience & refusal to honor warranty. I'm happy to share my notebook full of mistakes, problems & issues during and after the 11-month long process from signing the contract until my pool and patio were "complete" in 2021-2022. I was given an estimated pool start in March with max build timeline of 12 weeks. After the start, I would have to reach out to Summerhill after weeks of waiting to see when the next step would be done or an issue I'd brought up would be addressed; later when I started asking about fixes more frequently AFTER NO RESPONSE, I was labeled as badgering. Many issues to be fixed never were addressed at all--repositioning a control box off a fence to be torn down, fixing extremely uneven step & bench in spa, painting all steps, evening out astroturf dip, etc. The pool was never marked prior to the dig, so after discovering immediately during digging it was too close to the house, I had to pay thousands extra for a re-dig. My steps in and around the pool and patio are all noticeably different heights, unlike the blueprints. The original steps from the pool ledge to pool were so steep and shallow, you'd have to turn sideways and step down 14+". A third step added after the fact to fix that issue is now invisible and the cause of stubbed toes from every visitor. A pool tile falls out every few weeks and the tile job is extremely messy in several areas. It's not picky stuff (like Summerhill says), it big stuff that everyone notices. I'm also happy to let anyone come see my pool install with missing tiles, cracked sides and large black streaks & many leaves in the concrete. "That's just how concrete is" per Summerhill. But that's not how every other patio I've ever seen is; it may help you to see what they consider acceptable. There is paint on the Astro-turf after painting, there are chips in the surrounding tiles never fixed. My pool equipment would shut down or misread temp for the first 3 months and had to be manually controlled or rebooted constantly during that time. On my sixth complaint about the equipment, I dared to call the equipment "second-rate" in an email. That issue was fixed from walking through 4 steps sent by email. Not sure which issue I tried fixed it (adding water, rebooting, etc.), but i was then charged for a visit for the first time--I had requested someone come out before they sent all the troubleshooting options, but I was never informed of a service charge. The company owner, Mark, was so offended by my "second-rate" terminology & request not to pay the service charge I wasn't informed of (and likely not wanting to have to fix any more Summerhill mistakes), he said we should part ways and Summerhill would not honor my warranty anymore! I had a final payment I was to use and figure out how to get help from other companies. So my well over 6-figure investment got me a $0 warranty! Also, many other companies won't guarantee their work on another company's install-especially when they see all these mistakes. I have built homes and done major reno projects and never had a bad or worse experience with so little support or understanding from a company. The designer, Bryce, washes his hands of any responsibility early on and is extremely insulted about any problems found with his designs. Jacob (PM) also lied to the owner stating he'd answered questions or given dates for repairs he had not (I have the texts to prove my side). I also spoke with a couple other customers while viewing Summerhill pools that had complaints. I think this company has just been lucky that the complaints don't get shared online like the few positive reviews do. The owner actually asked me to sign something stating I wouldn't post a negative review if they refunded some money! A very small number of positive reviews (and many are from employees) for such a large amount of pools done. I understand why now. Poor design, poor execution, outright lies & they completely bail instead of standing by their work. This was my highest of four quotes and the most disappointing experience i could imagine. More expensive definitely does not always mean better. ONE CAVEAT: Michelle & Carrie (Administrative) and Chris (service calls/support) are exceptions to this and are the only employees that consistently acted nicely, professionally and provided real help instead of excuses or no responses at all. read more

Summerhill is like the Neiman Marcus of pool companies. Your pool is one of your biggest investments and there are so many reasons why you should go with the absolute best quality you can afford. We love our pool but as with many older deep diving pools it has had some problems. We first went with Summerhill based on their solid reputation. They were not the cheapest bid we received but we felt the best about them as a company. Their work was beautiful. We needed them again five years later and they came through for us in a way we never could've conceived. This is a family owned company with people who care about doing the job right the first time and standing behind their work. We have never had to worry about anyone they've sent to our house and all the work they've done is beautiful. These guys are rock solid and top notch. read more

If I could give them a zero I would. Terrible customer service, rude owner and office lady and they never could figure out how to get my pool running correctly. Changed companies and they got it right the first time. Plus they are soooooo expensive. Quote u cheaper at first, then they increase pricing and auto draft what they want without asking. read more

Great service! They were prompt and got to our job when they said they would. We had a pool refinish and re-tile job and they treated it as if it was a big job - their crews were here, on time and day after day until it was finished. The transformation is great and would highly recommend them. read more

I wanted to let you know what a great job Victor did yesterday. He went above and beyond in our expectations. He was very thorough, meticulous and didn't leave a grain of dirt or anything in out pool. He even used our chlorinator and added some extra chemicals. We REALLY liked his service he provided and our pool has never looked better than it does today. read more

From start to finish, Summerhill Pools provided us with a with an easy and trouble-free renovation of our pool and deck in Dallas. They came highly recommended by our weekly pool service and now I know why. Their staff are friendly and the workmanship is top notch. Everyone was on time each day and the end result is just beautiful. I was amazed that my old deck and patio could be revived into something that looks newer and consistent in texture, as if the two had been installed at the same time. read more

Don't fall for their glossy ads, like I did. Stay away from this company. A few months before my husband's 50th B-day, I contacted SP to renovate our pool deck, and fill in some flower beds as to create new seating space. First, it took quite a few phone calls to get them to come out. I should have taken that as divine intervention. Alas, I didn't. In covering the flower beds, they neglected to put drainage pipes along the perimeter of the garage, and because of that, every time , it rains, the rain water gathers in the area almost reaching my patio door. The owner, Mark, is slick and not to be trusted. He will look you in the eye and lie. They hire subcontractors, but will not guarantee their work. Shame on this company. read more

Summerhill Pools recently installed a Grab Bar for my swimming pool. They did an excellent job. The two gentlemen did really good work and cleaned up the area just as it was. I highly recommend Summerhill Pools! Edith Smith read more

Be very carefull dealing with this company. Mark seems like a nice guy but has very poor follow through. Phone calls aren't returned in a timely manner, if at all. And they do not stand behind their work, We spent an awful lot of money with them to find out, big names are better for service and for standing behind their work. Needed repairs to a remodel. the repairs are less than $500 but they won't stand behind their work, blaming it on their sub contractors.....don't they hire them?? Be very careful and check references, not just the ones they give you read more

Summerhill renovated our 30 yr. old pool and it looks fabulous now. They added a spa that now looks like it was always a part of the design. The best part of the renovation (which I was dreading) was that they let me know when they would be there and what they would be doing. I don't like waiting on people and they are a no show. This didn't happen with Summerhill-I was definitely a part of the process. And they have had wonderful follow up on any questions or things that we needed them to look at. read more

Summerhill Pools was very prompt and professional from start to finish. We worked with Robert to get our pool replastered, he was very easy to work with and very transparent about what we could expect. I was very happy with our experience in dealing with Summerhill Pools. read more

We can't thank you enough for helping us realize our backyard dream! We no longer dread the Texas heat....we can't wait for it, so we can jump in! read more

Recently had a pool renovation done. Tile work and new pebble product . Results were great, work was done in a timely manner. Couldn't be happier. read more

It is not often that I leave a review on a company as I really am a very tough customer. However, in the case of Summerhill Pools, I am very pleased to leave this review. If you want a contractor to build you a pool, go with a competitor. If you want someone who cares about the character of your house and the neighborhood you live in, someone who truly wants to understand the lifestyle of you and your family, and someone who is personally available to you for all of the questions you can't possibly anticipate when starting a project like this, then go with Summerhill Pools. We did, and we could not be more pleased with our backyard oasis. It's fantastic quality, it fits exactly what we need it to in terms of ourselves and our children, and it looks like something out of a magazine. The folks at Summerhill were not only responsive during the construction, they have remained accessible and responsive to us for our questions and needs following the project completion. We are not just a "job" to them. They know us and appreciate us. For the amount of money a project like this takes, you better make sure that you trust and like the people whom you select to make it happen. I am so glad that we chose Summerhill! read more