The apartments are a nice size. The renovated unit we saw had these beautiful grey wood floors that…read moreimmediately caught my attention. There were also updated stainless steel appliances, and everything was very clean! We also viewed the pool area, gym, club house, laundry room, and bathrooms which were also clean! I really appreciated these signs of good maintenance and upkeep all around. As for customer service, not only was Sergio a sweet and cool character, he was very helpful, and guided us through the application process smoothly. I came to view some units with my son and boyfriend and since scheduling the appointment to do so, Sergio was extremely helpful. Any questions you have about this place, I'm sure Sergio would gladly help you!

I'm disappointed with my experience regarding my security deposit and move out process. The process…read morehas been frustrating, and when I reached out with questions, the staff were unhelpful and rude. They were not willing to address my concerns. Instead of working with me to explain the charges or resolve issues, I felt like my concerns were dismissed. Overall, this was a disappointing experience, and I would encourage future tenants to carefully review any move-out charges and ask for detailed documentation before accepting them.

We were previously living at a sister property and were truly sad to leave, so we were incredibly…read morerelieved when we were told about Scripps Landing. From the very beginning, we felt fortunate that JD was there to greet us, give us a great tour, and answer all of our questions. The tour was wonderful and immediately gave us a feeling of being at home. The timing couldn't have been better, and the stars truly aligned with an awesome special that made this transition possible. My mom has a brain injury, so I assist her with major life changes like this, and often information needs to be repeated for her to fully understand and remember. JD and Austin have both been incredibly kind, patient, and accommodating throughout the entire process. Their professionalism and compassion have made what could have been a stressful experience feel manageable and reassuring. The staff has been consistently helpful, knowledgeable, and friendly, with excellent follow-up and an easy, smooth process from start to finish. We are set to move in soon and are extremely excited about the unit my mom will be moving into. It's a great fit, and we feel confident she will be very happy there. We truly believe this is going to be my mom's forever home, and we are so excited for her to begin this new chapter of her life there. We feel incredibly fortunate to be working with Austin and JD and are grateful to have found Scripps Landing.

Only lived here half a year and was charged more than the deposit when I left. Never in my decades…read morerenting has that ever happened. On the outside it may look nice, but the inside of my bathroom wall had mold/mildew that I sprayed out of the wall since it's not built well. It's probably still there which also contributes to the poor air quality in the unit You can tell things are outdated, my unit had previous water damage in the cabinet to which they just painted over for the next tenant despite there being a huge dip -Parking can be vicious if you don't have a carport and have more than one car. You'll be forced to park far on the street if you can't find a spot -don't trust your property/vehicles to be safe here to not be stolen, and if they are the office isn't helpful There is always something they're doing or scheduling like painting, fire alarm checks, maintenance, water shut offs, things that inconvenience you. The hot tub was always broken when I lived here, so much for amenities. The gym is so small, it would actually be difficult to navigate and use equipment if two separate parties were in there. For what you're paying for, there are other properties with more square footage and a higher standard worth living in. I do not recommend and would rather pay the 200+ more to live elsewhere with updated appliances, better parking situations, amenities, and literally more room. They are just money hungry beings trying to save their property. They are actually short staffed and have to get help from Sol Terra.

My mom lived at Casa Arguello for 5 years and only moved because she can no longer live alone at…read more81. She always felt safe and loved how clean and beautiful the property was. She often admired the landscaping, the flowers, and how well-kept everything looked when we walked to the parking lot. Desirea, Cricket, and MaryAnne have all been wonderful managers professional, kind, and attentive. They handled unexpected issues with patience and care, and our experience was always positive."

I really like the apartment complex because it is very safe and nice place to live. The location is…read morealso great with Walmart, Restaurants, Banks, AMC, DMV, FedEx, Parks, and Shopping Centers within walking distance from the complex. On the top, most of the neighbors are very friendly. Specially, Cricket, who is the manager of the complex, is a very nice and humble person. If you need any help from Cricket, she will promptly help you out. My kids are her great fans. If you are looking for renting apartment at Poway, you can try this complex. You will love it!

I live here. Been here since it was built in 2008. It used…read moreto be fabulous under previous owners. It's not that way now. No environmental considerations, much higher rent, and lots of apartment floods as building ages. Management doesn't allow "auto pay" for your portion of subsidized rent if on a housing program of any kind . You must pay $10 for a cashiers check or get check sent from your bank. High fine for one day late rent .... No exceptions. Lots of elevator breakdowns, and garage door breakdowns, leasing staff does not stay working here long, so just when u think u have a great relationship/communication w office, it's gone. Most times the office is in chaos and you get wrong information on what you ask about. Very frustrating for the residents Security is not great... years ago was wonderful, The trolley brings problematic people into this vicinity. Not really safe to walk your dog at night. I sure miss our former management company. They were considerate and always fair. This is now called The District and is nothing like the wonderful place it was as Pravada.

Fiberglass Fiasco: Health and Finances Lost (Link to video…read morein my second picture) A few months ago, I was eager to move into Alterra. It's convenient location and modern architecture seemed to outweigh its expenses. When I moved in, the staff was friendly, but I soon became aware of its lack of interpersonal charm. Despite most of the staff providing only a semblance of benevolence, one staff member, Harmony, was kind, helpful, and personable. So I overlooked warning signs, such as continued maintenance problems with my apartment from day one. My major issues began late July when I began to experience skin irritation and formication, to which I naturally assumed to be an insect infestation. I promptly notified staff of the problem and requested an inspection. That's when the struggle began. It took me three weeks of nagging to get an actual inspection. During this time period, I was lied to. I continued to experience health problems in my apartment, which drove me to hotels that I had to pay for myself. No results were found from the inspection, so management acted as if that was the end of it. I continued to experience skin and now respiration problems, which pushed me to medical centers. I had to investigate the problem myself while staying in hotels. That was costly, and by the time I had narrowed down the problem, I was out of money. I now presume the problem to be airborne fiberglass or building material from the renovated unit next door. It was much too late though. I opted out of my lease. I am a veteran, and I have lost all my money trying to fix this problem. The problem is not with maintenance. I understand that things go wrong. The problem is with the dubious, cavalier attitude that I was treated with. I haven't received any reimbursement for my hotels or medical, and I had to pay rent for the two months that this fiasco ensued. I haven't even received an apology for messing up my home and finances. I write this, not to bash anyone, but to make others aware of the problems with communication and customer relations that I faced. For almost two grand a month, I deserve better. You deserve better. Management should have been working with me to investigate what was making me sick, not doubting my every word. Maybe someone from corporate will see this, and I can get some kind of reimbursement, so I can find a place to live. If not, maybe you will read this and avoid moving into my tainted unit. Who knows though? Maybe they will fix it. My recommendation is don't even waste your time if you are looking for a place with people who care past their 9-5. You're only a dollar figure and a paycheck to them. I expect much more than that, and so should you.

My mom has lived at Evening Creek for the past few years, and she has absolutely loved being part…read moreof the community. Unfortunately, due to unforeseen financial circumstances--and much to her disappointment--she now has to move. I cannot say enough about how kind, professional, and supportive Seth and Bella have been throughout her time there. They have always been extremely helpful in answering all of her questions and consistently went above and beyond to make her feel at home. They have also been incredibly patient, even when they needed to repeat the same information several times so my mom could fully understand and remember it. Bella, the manager, went the extra mile by recommending a sister property she thought my mom would enjoy. She even set up a tour for us and personally spoke with the other manager on my mom's behalf. As a HUD recipient, my mom was also supported every step of the way, with Bella working directly with her caseworker to make the transition as smooth and stress-free as possible. We feel extremely fortunate to have been part of the Evening Creek community, and we are grateful for the care and compassion Seth and Bella have shown our family. While we are sad to leave, we're excited that my mom will be moving to another one of their sister properties, knowing she'll continue to be in such good hands.

Manager needs to be trained better on talking to tenants. Audii is very disrespectful and has no…read moretact in speaking to tenants. Children should be able to be in front of their own unit without her getting out of her car and attacking parents for unsupervised kids.

I had a wonderful time on Saturday with.. nadia.... sorry for the spelling....very knowledgeable…read moreand friendly I was so surprised at how all the residents I saw..... We eager to say hello and welcome.......please ask for nadia....she is the complete package.

I recently moved out of this horrible place and I would never recommend to anyone…read more I am posting my latest email to Ancio Robinson trying to recover my deposit which he is unlawfully retaining. I am disputing the cleaning charge along with the conservice bill, and definitely the floor steam cleaning charge. Like, I mentioned to you on the phone I left that unit impeccably clean. None of the pictures you sent match any of my pictures. I told you, I took over 100 pictures along with a video for my own protection. I knew I would be needing those pictures after reading all the bad reviews tierrasanta ridge apartment home management has for unlawfully retaining people's deposit. All of you working in that office have such bad reputation. It is disgusting!!! No wonder why you have to work inside that office locked in all the time. Thieves like you people have to watch their backs all the time. Because you all know that sooner or later you are gonna face the consequences. Let me know how you want me to send you my 100 pics along with the video. I am attaching screenshots of my paid receipts from conservice. Also, you are gonna have show me where in my rental agreement is a clause that states I am obligated by law to steam cleaning the floors. As, I mentioned to you on the phone and also in my previous email. That abusive maintenance foreman you sent to do my pre-move out inspection is the one that demanded I steam cleaned the floor because he thinks ESAs are disgusting that floors need to be steam cleaned. I'll remind you once again, my ESA lived in that unit the first two months out of my one year lease. Remember!!! I will not desist until I get all my deposit back! I am already considering contacting NBC 7 responds. I am not afraid to expose the real reason, I had to move out. And also the nasty way you thieves are trying to still my deposit.! I have all of my supporting documents along with pictures to prove my case which will involve the sexual harassment and stalking I endured over months at this disgusting community and I will expose all you management people that participated and covered this sexual harassment and stalking that lasted months. And never really ended that is the real reason why I was forced to moved out. I have all the emails I sent to you and to Mitchel and also a recorded call I made to Nidia when this sexual harassment and stalking started. But you all chose to covered it instead of addressing it properly. I even have a witness who is a business owner at Tierransanta a woman who heard this sexual harassment and stalking first hand from the moment it started. She's also seen all the emails I sent you management people regarding the sexual harassment and stalking but you all just chose to disregard them. Don't trust tierrasanta ridge apartment homes Management they are nasty, dishonest, Shameless, deceiving, disrespectful, corrupt, and unprofessional. I will keep posting more emails as it unfolds. Also, I saw a couple posts here that state this community has a pest problem. I can FIRMLY CONFIRM THOSE STATEMENTS ARE TRUE. THEY HAVE A RAT PROBLEM NOT LITTLE MICE BUT RATS I also have several emails I sent to management practically begging them to take action on it!!! And when they finally did they, had my unit which was a corner unit surrounded with more RAT BAIT BOXES than the recommended amount according to their own pest control company. Reason being that they had a heavy RAT INFESTATION. PART 2: On 6/18/2026 I finally received a reply to my initial email regarding my deposit. However, the reply came from Mitchel Benbrook. Ancio Robinson just decided to step aside. I am posting screenshots of his reply along with my own reply. On 6/22/2026 A Yelp employee decided to remove 2 screenshots I had posted these screenshots were emails I sent to tierrasanta ridge management team and instead they put somebody's else review that isn't even uptodate they put his at the very top of tierrasanta ridge apartment reviews that is very interesting!

The staff at Mesa Palms were extremrly professiona,l very helpful and friendly. They made looking…read morefor an apartment very easy and gave us peace of mind. Coming from Texas and not having been in San Diego before their assistance was amazing. We first dealt with Rob and he was great and so helpful. Andres and Wesley were no different! Great staff and community. Thank you once again. Gerard and Bel

Do not rent here!! Been here almost a year and NONE of THE AMENITIES are in working condition!…read moreWhich when renting they advertise they have a pool, clubhouse , spa and working laundry rooms. They don't have any of those things. Which is false advertising. . There is construction every single day with zero completion of any of the projects. They literally have one person working a day on a clubhouse that has been "in construction " for over a year. They block off 30% of parking every single day. Not to mention the staff is so wishy washy! They never get back to you on time. I should've known during the leasing process it was going to an inconsistent mess. A friend tried to rent here and couldn't because the staff never followed through. He was told to come back at 3 pm to fill out an application. He came back and the young lady said "oh oops I just rented it out" she said she would call him back with more info on another one. SHE NEVER CALLED BACK. If you don't mind fighting for parking because of the construction and workers taking the parking, and if you don't mind paying for amenities that don't exist sure, rent there. Otherwise rent down the street

JJ the maintance guy- amazing, always helped me out and looked out for me. 5 stars for him…read more Jaime- no shame, will put you down. There are more ways to be tactful, professional and productive than treating people how she does. 0/5 stars. There are several open units for a reason. When Florence worked here, it was great. She treated people with grace, dignity and understanding even if she couldn't approve you or approve you. Someone else took over after that who was okay but constantly stressed it seemed and then Jaime came around. She's of no assistance, doesn't care - does the basics and must go home. No compassion for people at all. If you have a situation with a neighbor or animals pooping in your yard- no response. When prior office staff was there I would get acknowledgment of thank you letting me know or something or anything!! IF she gives you a response- don't expect a nice one. When I emailed prior landlords I would get it addressed instantly. When I was late on rent- I would say something and give a date of payment! Never evicted!! I communicated but just know that doesn't mean anything for them. I would over hear the endless complaints about how many apartments did not communicate with the office and I would question why but I get it. It's Jaime. It's her. I thought communication was appreciated to find out it's not so damned if you do or damned if you don't with them. I loved my apartment, I loved how close it was to everything, I loved maintance and how helpful they were, I felt safe with my kids. But all that takes a downfall when a staff member supersedes personal interactions with no compassions. I absolutely loved being in the area. B Just don't go here. Landlords are an important part of a renting experience.

Change the people in you front office. They are rude and disrespectful. Then the other guy has to…read moreput on a glove every time he sees someone. You could be handing him a your rent check and he puts on the glove...