Saw my Primary Doctor on Tuesday and IMI had me worked in at 5pm for a CT of my torso on Thursday…read more Had the evaluation by 9am Friday morning. The technician was fast and professional with a sense of humor. Could not believe they got it evaluated so quickly. Getting a copy over the gynocologist/oncologist. The Gyno/Onco Doctor ordered an ultrasound and seemed kind of mmmm. Said I should see my Primary Doctor because that wasn't the problem, and he bulldogged the information and got me CT'd quickly. Definitely better imaging scans than the ultrasound.

Steer clear of Intermountain Medical Imaging, Meridian. Their business practices appear to be…read morenefarious in regard to billing, particularly in regard breast MRIs. My date of service was May 5, 2026. I offered to pay out of pocket for the sake of expediency and when I told the front desk staff that I intended to seek reimbursement for the claim, she said I waived my right to file a claim. None of this was true. Don't let them tell you this if you're seeking some kind of imaging service there. Double check with your health insurance provider before going there. Since the date of service, they have billed my insurance after being forced into it by my health insurance provider. It took 69 calendar days to get reimbursed. Billing Department is extremely difficult to get a hold of. In fact, if you must go there for something, it's best to go in person to schedule your appointment because you'll be on hold on the phone for anywhere from 10-80 minutes. It's the same duration in regard to following up with billing. The clinical staff is good and competent. The back of office and front of office staff are difficult to communicate with, likely due to differing educational backgrounds and/or lack of training in how to do their jobs. This issue was relayed to St. Alphonsus Women's Health, as all of this business started with their practitioners claiming that Idaho insurance will cover out of pocket expenses for breast MRIs. You are completely alone and on your own in dealing with all of this once you leave your doctor's office. Assume you need prior authorization from your health insurance company, and allow yourself 15-30 business days to get that from your health insurance company, who should provide it to Intermountain. Then confirm with Intermountain that they have the authorization in place. Do not rely on Intermountain Scheduling to get the authorization in a timely manner for you. Good luck to anyone who has a serious issue and needs something done fast at this clinic. You may want to consider going out of state for your imaging needs for the sake of ease and peace of mind knowing that a clinic will understand how to obtain authorizations before someone has their imaging and then knows how to submit a claim with your health insurance provider.

Read all the reviews, not a lot but same complaints. I have been waiting for 3 months for an MRI…read more If you have breast cancer, you could be dead by now. Don't even try to get any image done. Departments don't talk to departments. My doctor had to fax them multiple times my implant was safe for MRI, finally they cleared it but the appointment department doesn't see that the tech department cleared it. BUT no one calls back. NO one knows how to do their job. They answer the phone but tell you that they can TRY and help you but no one has. I have dozens of phone calls out to them and a quarter of them returned my calls but without help. March 15th the request was sent to them by my doctor and I still don't have an appointment. At this point, if you are reading this, I should just go to another facility.

Posting this review here because the owner runs the Caldwell and Meridian locations…read more This two star review has nothing to do with the staff at the Meridian location. They were excellent in every way. My dissatisfaction is with the owner of Imaging Center of Idaho who has not refunded my deposit made for the MRI that ended up not happening. The deposit was made July 30, and it's now Sept. 20 and I was told originally that it would take 2 weeks for the refund. I called again today and was given another ambiguous explanation. I'm not happy with the business practices of this facility. After going to another MRI for a successful test I was told that the practice of asking for a deposit is not standard. When and if I receive my deposit I will adjust my review.

A very wonderful experience. Nice, clean, professional and quick. I would recommend for any…read moreexpecting mother and family.

Such a wonderful service!! Renee did a great job explaining what myself and my daughter were seeing…read moreand making sure some great pictures were captured. The recorded heartbeat saved to a permanent device is such a great personal touch. Very pleased with the product and the value for the money.

The operator/care rep on the phone was very rude and condescending. She hung up on me very abruptly…read moreafter I asked how to get an order in for a test. I am a new patient and have no idea how things work at the center, other than my Dr telling me I needed to go there for a test. I expected customer care not a shaming session. I sure hope the staff at the center to get the imaging done gives more grace than the rude lady who answers the phone for them.

Terrible- worst bed and breakfast I've ever stayed at.. but for getting an MRI they took excellent…read morecare of me. Very kind and friendly to help keep ya calm when your a little nervous about getting an MRI. For billing they work with a third party that she mentioned is really good about being able to make payments

I have been to multiples of their locations. It's always good but their billing is kinda messed up…read more So you may need lots of patience (or they will lose lots of patients).

BEWARE before you go...Imaging techs are kind. BILLING WAS A NIGHTMARE!!! With preferred insurance…read moreit should have been cut and dry, but NO!!! After receiving a much bigger bill than expected, it turns out they used the wrong code to bill, therefore insurance refused coverage. Once that was straightened out they said they would re-submit to insurance and then they would bill me the balance. Did they? NOPE. Turned me into collections instead.

My urologist recommended a CT scan and they sent the request to St. Lukes in Meridian…read more We have very good insurance through my wife's work with Blue Cross. The quote came back from St. Lukes for $1856.00 with insurance covering $45.00 I emailed and called St. Lukes to cancel. For that amount I could fly to France and have a CT scan done for free as I am citizen. I told all of this to Treasure Valley Urology and they recommended Telllica Imaging on Overland. It took a bit to get the appointment schedule and its because their phones are ringing off the hook - the secret is out so speak So, be patient but they will get back to you and they are working on improving the phone lines. I paid $350 upfront and was called back by Amy. She was so nice and personable. We chatted the all time. It made me feel so relaxed. The process was easy and painless. Amy was a rockstar. Explained every step along the way and made sure that I understood and was okay. I was done in about an hour maybe a little less. The results came fast. About three hours later Yes. Im good. Whew. I'll be around for more checkins and writing more reviews. I highly recommend checking out Tellica if you a). Cant deal with the bureaucracy and b). Cant afford it or your insurance doesn't cover it.

I have been in twice this month for imaging services. Everyone was very kind, helpful and…read morereassuring which is so appreciated in the midst of a health situation. Scheduling was prompt and easy, and results processed very expeditiously.

Too bad I can't give zero stars. My daughter had an urgent care visit 2 years ago and we presented…read moreinsurance information at the time of the visit. a few months later we keep receiving bills from them. We contacted them several times to submit our insurance and still keep getting bills. 2 years later they put us in collections. I come to find out the reason our insurance denied the claim is because they had my member card and not my daughters. This could have been a simple fix, but now that it has beed 2 years my insurance denied the claim. Long story short, this "business" would just harass you and give you attitude when you are trying to pay a simple bill rather then do the work of figure out what the problem is. Stay far away!

Lady at the front desk was so sweet! Nurse and NP were very kind and knowledgeable too! Helped me…read moreget in and out and answered all my questions! Recommend this place even if you don't have an appt, just walk in!

Started with one doc, she quit and turned me over to another person, as a concierge doc. He was…read morenot available when I had an emergence. So I'm looking for Ames doc!

Edited 2024-05-10: Last October, SparkMD was absorbed into Independent Family Doctors. The direct…read moreprimary care model is still wonderful, and everybody is very pleasant, but things don't seem to run so smoothly as before. Maybe adjustment to the merger is still a problem, but it has been several months...