Excellent experience thus far for the following reasons:…read more 1. SERVICE 2. DIAGNOSTIC ANALYSIS 3. TRANSPARENCY 4. CLEAR COMMUNICATION 5. REPAIR OPTIONS WITH ELIGIBLE DISCOUNTS 6. PUNCTUALITY 7. THOROUGH EVALUATION We met with the following specialists: SEAN O'HARA (AC repair) - AC stopped emitting cool air. Fixed issue w/ filter repair. ALFRED BIRNHAUPL (AC leak repair) - Fixed pipe leak from AC and completed comprehensive assessment of our dysfunctional zoning system. DOMENICK ALONGE (project manager) - Reviewed findings from Alfred, provided detailed indication of issues and resolution options with several quotes. Here's why our experience has been superior to previous companies: All three specialists were not only punctual, friendly, and courteous, but they took their time to evaluate our issues in CLEAR layman terms corroborated by photos, and showing us exactly where the problems were in person. We previously obtained a quote from a large corporate company and was left feeling dumbfounded and stressed as they described the nature of our problem in engineering, technical jargon that made absolutely no sense, including astronomical quotes without explanation of the work entailed. We continued experiencing intermittent issues with our AC and heater so we called Friends & Family based on their excellent reviews. This time around, with Friends & Family, we left feeling knowledgeable and reassured, with reasonable quotes including various discount eligibility. We didn't feel pressured by them to choose one route vs. the other; rather, gained the information we needed to make an informed decision that would prevent such issues in the future. Overall, their attention to detail, ability to explain the issues and resolution routes in simple, concrete terms, were far superior than the preceding company. They exceeded our expectations and we much appreciated their patience and openness to answering all our questions. I also want to mention that I was gardening when SEAN was fixing our AC. He saw me struggling to dig a hole for my plant and volitionally offered to help me. He took the extra time to dig the hole for me, exemplifying his genuine kindness and generosity! Similarly, my kids were running amuck and screaming and shouting while I attempted to maintain a conversation with ALFRED. He was very understanding and continued to engage in conversation, appearing unbothered by the chaos with a pleasant disposition. Lastly, DOMENICK was appointed on the day of our son's birthday. He related to us interpersonally and even helped assemble my son's new Radio Flyer bike! I told him that Sean also helped me garden and we laughed about how Friends & Family is a "one-stop shop." Given everything I mentioned, we're excited to have our overdue AC/heater system fully repaired by Friends & Family. We can't wait for our longstanding issues to be behind us, and we anticipate leaving an updated review once the work is complete!

The customer service here is awesome. The service here is great however I do find that these guys…read moreare always telling me I need this and that fixed. My air conditioner went out years ago and they changed it out. At the time they also wanted to do my furnace I told them no which my furnace was still good for another couple years and then they came back changed a part on it saving me a little money but the. It went out so I had to shell up the big bucks for it. The value here I do think is better than other places but I wish they would work on the upsell a little bit because times are tough and we don't need that but I do trust this company for things I do need.

Great working with aced it. Yearly upkeep keeps a/c running great. They come out twice a year to…read moreclean and maintain my system.

Caleb contacted me minutes after I submitted my request here. The promptness, honesty, and quality…read moreservice only continued from there. It was a complex job but the team executed and were very happy with the result. Would recommend to anyone. Especially in an industry where honesty is particularly needed.

Had a new HVAC system installed and ducts replaced. Tony, Eliot, Michael and Frankie were great…read more Removal of the old system and installation of the new was done very efficiently. These technicians were polite and very clean.

For a home I manage with an aging (nonagenarian) tenant it was decided to install A/C to the…read morecurrent system so that health and safety were adequate. We had contacted a local company and, while the quote and scope seemed adequate, the plan for condenser placement was not great and I had sticker shock. So I went to YELP and found JL Martin. I am so glad I did! Jared toured the home, and came up with a great plan for a new system and was able to come in around 3K less that the previous company. I appreciated the 'out of box' thinking! This included working with the city permit process as well. The biggest hold up was actually the city acknowledging and passing the plan. Once that happened the JL Martin team scheduled quickly and the install was completed in under a day. The install team was incredibly respectful, explained everything that they were doing, and took great pains to be as unobtrusive as possible. They gave me the guidance on what to expect with the state inspection and city, made sure I understood what the filter requirements would be in the future and the city signed off within 10 days of install. I could not have asked for a better experience! They really work with you and everyone, from installer to office staff to upper management were amazing, responsive and helpful. They deserve all the reviews that encouraged me to reach out to them.

Great response time and reasonable pricing! Our furnace motor blower went out and they were able to…read moreschedule me for repair the next day. Andrew was great and was able to replace the part in a timely matter and was really nice. Will recommend.

Great Service from Andrew from RC air Conditioning. Our…read moreheater stopped working and Andrew was amazing with getting it back working. I would defiantly recommend them!

The company is excellent. When my AC went out, I was in a tough situation, and they scheduled a…read moresame-day appointment right away. I even called back to see if they could come earlier, and they did their best to accommodate me. The technician they sent, Brandon, was incredibly helpful and considerate. He explained everything clearly as he worked, which I really appreciated. This is also the same company that installed and continues to maintain my unit, and they've always been professional and customer-friendly. I highly recommend them to anyone in need of AC service.

Edgar Valenzuela came out for a complimentary service, in less than 5 min he was able to deduce…read morethat we needed $3500 worth of parts and labor before the compressor went out and we had to replace the whole unit. Mind you, we just bought this AC unit within the last 5 years. Literally the next day the air started blowing hot...now we're wondering what Edgar did during his "inspection". We have to call out our home warranty cause we're definitely not going to have this place fix anything! Suggest watching them during the inspection process

I have been with Fire-N- Ice for many years. Thanks to them my A/C and Heating work flaw less…read more Their professional maintenance of system provides comfortable and worry free service throughout the year. Thank you Fire-N-Ice. Raj K

Fire-N-Ice Air Conditioning placed a new HVAC system in my home. I am so pleased with it. So…read moreefficient and also my electric bill is much lower than it used to be! Since then I have been a Comfort Club Member . Yesterday Jason came to my home for my Summer A/C tune up. such great service. Now I am all set for summer!

I had a simple rerouting of sediment trap for sale of house that needed to be performed. Brandon…read morewas quick with responses - offering servicing my house at a reasonable price. Tech Daniel made quick work of the project. Very friendly and professional. Job was completed as expected. I highly recommend going with New Age Air for future HVAC services! They easily stand out from other HVAC companies

After 30 years of non energy efficiency but faithful service, we changed out our HVAC. Decided to…read morebe proactive before old system taps out in mid summer Saw the quality of work by New Air at work and went with them. It was an all day job and they were meticulous. These new high efficiency units need professional installation. Every consumer report said "if installed properly" the units can last 20 years. I'm excited and confident about our system

We contacted All City for an emergency repair and we were immediately put in contact with Sergio…read moreC., the plumber that rapidly came out to help. Although he was unable to fix the emergent issue because the leak was from the fire suppression system (a specialized license is required to fix that), he found a major problem in our front yard with the water lines and pressure regulator. He took the time to kindly explain the severity of the issue and we soon scheduled for the repairs to be done. His work is at the level of high craftsmanship and he guided us through the decisions regarding the scope of the work. We will absolutely request him for future projects and recommend him and All City for your repairs.

The prices are reasonable and there was quality fast service. The technician was very polite and…read morefriendly.

I had an excellent experience with Diamond Air Service. From scheduling to completion, the entire…read moreprocess was smooth and professional. The technician arrived on time, was very knowledgeable, and took the time to explain everything clearly. They carefully inspected my AC system, identified the issue, and fixed it efficiently without any pressure or unnecessary upselling. What stood out the most was their honesty, professionalism, and quality of work. My AC is now running much better and cooling efficiently again. It's hard to find a company you can truly trust, but Diamond Air Service exceeded my expectations. I highly recommend them to anyone looking for reliable and professional AC service!

Quick response and great communication. Service was excellent!…read more Air conditioner was repaired in less than a week from the initial visit.

I wish more local companies are like this company!!…read more I bought 2 units of mini spit units but I need a professional to install them properly. So glad I met this company from yelp. Everything was excellent from A to Z in term of process, price, communication, and work ethics. Process: When I sent an inquiry about installation of HVAC, the response time was quick. Then, it's followed by in-person appointment & evaluation, then a written quote was given quickly. Price : fair and reasonable Communication: Fast & clear . The owner also offered alternative method of installation if I want to keep my artificial grass untouched. ( but I chose to put the unit directly above the turf). Work delivery: As promised, they also left the place in clean condition and hauled away boxes and trash from installation! Other: Ronnie is polite and professional. He evaluated the situation & scope of work carefully. I recommend this business!!

My AC unit went out and I contacted a few HVAC companies. Ronnie from Holy Comfort was able to…read moreprovide a 2nd opinion and a correct diagnosis of my system. He definitely saved me time and headache. His pricing was fair, definitely honest and to the point. He was on time and very well mannered. Definitely my go to the next time I need HVAC service.