Incredibly disappointed. I have gone here before and felt rushed. Referred a family member to go…read morehere and they did a horrible job. They went in for a crown, wrong size was used, and root was left exposed. After being in pain for weeks went to their secondary location and they pointed out how horrible of a job their other location did and had to go in again to have it corrected and redone. Horrible experience!!

They do not stand by their work. A year later, the crown they placed failed, they refused to even…read moretake a look at it or to replace it. Very disappointed as they market themselves as a "family" business.

If you have previous traumatic dental experiences, if the thought of going to the dentist incites…read morepanic to the point you avoid going, there is a place you can go where your fears will be respected and you will be treated with care, compassion, and gentleness. The horrors inflicted on far too many people in the dark years of denistry's past has left many older adults with intense fear of dentists. I know I'm one of them. My teeth have suffered from my terror of dentists. Yesterday I summoned my courage to visit Dr. Amy Ruf at The Dentists at Ralston Square. Dr.Ruf has a true heart for her patients and does everything in her power to make people feel safe and comfortable with her. She is first dentist that I have felt I just might learn to trust in time. If you have avoided the dentist out of fear, I hear you. If you can summon the courage, go see Dr. Amy at Ralston Square. She will take good care of you.

Dr. Amy and her team are incredible. They're always so friendly, welcoming, and genuinely make you…read morefeel comfortable at every visit. The quality of their work is excellent, and you can tell they really care about their patients. Highly recommend!

Was recommended this dentist by a coworker and had a great experience. I've only visited once so…read morefar but definitely plan to come back and keep them as my regular dentist. Their appointment times fit my schedule well and all the staff were so nice. I was in and out quickly for my 6 month cleaning, while still feeling like they did a great, complete job.

they gave me a really bad concussion for years..i'm still dizzy...they lied to cover..said it was…read morevertigo...these are some really really bad people...don't go near these people...let alone let them work on your teeth.

My new dentist! Friendly front desk, thorough cleaning and worked well with my insurance. I…read moreespecially appreciated the blanket (I'm usually cold!) and sunglasses during treatment. Convenient location with parking next to the building.

Anytime I book with 40th & Dodge Family Dentistry for check-ups/cleanings every interaction I have…read morefrom the receptionist, to the hygienists (this time Rosie!) are above and beyond, and I always leave feeling educated. Treat this location with care - they are an efficient, amazing team of professionals that do!

The reviews were certainly encouraging as I was looking for new dentist. Called and was looking for…read morean appointment for tooth pain I was having. I didn't have my insurance card handy, which was evidently the end. I wasn't asked about anything other than my specific insurance details. After dead silence, i was told to call back "when I figure it out." This is not a reflection of the level of care I received; I received none. And while the reviews were good, they were many years old, and the introduction i received indicated they aren't really interested in new clients. I understand the need to furnish insurance info, etc. but it is also a huge turn-off to me when that is the primary concern.

This is one of the best dentist I have been to! The staff is incredibly friendly and they deeply…read morecare about their patients. They always have friendly smiles and ask about your day. They explain everything in great detail! They also have very reasonable pricing!

Well I am usually not the type of person who jumps out and provides praise for doing what they are…read morepaid for but I will this time a shootout to Janal unsure of hrt title I believe a hygienist if wrong I apologize she done a great, job very good at her craft I met thr Doctor briefly seems to have the same confidence and of course thee office staff treats you like you have besties for years so if your looking stop here they will treat you well. Thankyou all Ed

Very kind and patient staff who talk to you about all of your options! The prices are fair as well!read more

After 26 years as a patient, I was shocked by how this office handled my situation…read more Dr. Hoover has always been kind, but the front office and billing were aggressive, inconsistent, and extremely difficult to deal with. I was told a procedure would be covered and that it would be verified in advance. It was not, due to insurance frequency limits. I was later told I owed around $360, which was very disturbing because I would have paid it immediately if that had been accurate. After reviewing my insurance records in detail, I found the actual disputed amount was only $90 -- a major difference that was never clearly explained. In trying to resolve this, I was told a courtesy adjustment was applied, but it was applied to a different tooth than the one in question (#10 vs #11). There also appeared to be a resubmission of the same work under a different code, which contributed to the insurance denial and confusion over what was actually owed. When I attempted to clarify this, including speaking with the doctor's wife, the interaction became confrontational. When I pointed out that the courtesy had been applied to the wrong tooth and that the claim had already been paid under another entry, I was challenged in an aggressive tone and asked how I knew that. My response was simply that these are my insurance records and my teeth, and I had reviewed the documentation carefully. I was also given conflicting information about a required $50 deposit, which added to the confusion and lack of trust in how the billing was being handled. After raising these concerns, I was dismissed from the practice. After 26 years, I was treated like a problem instead of a patient.

Best dentist I've ever had. Super nice office and staff is PATIENT and helpful! I am not an easy…read moredental patient as I have a terrible gag reflex, along with TMJ and an overactive saliva gland that makes visits soooo "fun". Dr. Hoover, and staff, were so nice and understanding - taking it easy and asking if I was ok every step of the way. HIGHLY recommend for something NO ONE WANTS to do.....so it's the best experience of the worst experience, haha

Elisha is awesome and very professional as her boss. My dad was referred to diprima dental and I…read morehave to take him for his appointment. I saw was friendly the whole team is and definitely asked if I can set up an appointment for myself too. Since 2 years, my dentist appointment is unforgettable. Keep it up!

From the moment I sat in the chair till leaving was the worst experience I have ever had. The…read moredentist was cold and bitter. She told me ( if you are in any pain after I give u this I don't wanna hear It. Her assistant was drowning me with the rinse tube so she blamed it on me needing my symbacort and oxygen which by the way they didn't adk bout my meds before starting. They talked about Medicaid billing. She told me to come back to get my last tooth removed because she couldn't get me numb enough on the rite side yanked it out anyways didn't give info re taking care told me if i had questions or problems not to call her . I have never been treated so badly in my life.