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    Summit Electrical Contractors

    5.0 (1 review)
    Closed 8:00 am - 4:30 pm

    Services - Summit Electrical Contractors

    Electric inspection

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    5 years ago

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    E/R Electric - Upgrades before and after in Somerville MA

    E/R Electric

    (121 reviews)

    This is the second time I have hired E/R Electric. They made themselves available almost…read moreimmediately, after ordering the needed equipment, and installed so efficiently they were in and out in less than an hour. He went above and beyond to help with a couple of extra things at no charge. Highly recommend!

    If I could give zero stars I would do so for both shoddy work and the horrible response when…read moreconfronted with the electrical issues created by this supposedly licensed electrician. E/R Electric (Eddie Rodgriguez) was the electrical subcontractor for my bathroom renovation project and installed a Panasonic Whisper-quiet exhaust fan with heater. He instructed my wife and I to "never run the heater and the exhaust fan simultaneously or you will burn up the motor". I should have questioned this at the time but was busy dealing with other major issues with the renovation. Well.. after the fan burned up for accidentally switching both on at the same time, I called a local electrician since we had other electrical work in the house to be done. The electrician who responded had to do a bit of research including discussing the issue on the phone with Panasonic customer support, and ultimately determined that the fan was wired incorrectly and installed with two hot wires connected (one for each the heater and exhaust) instead of a single hot wire to both as clearly spelled out in the wiring instructions for this fan. As this is a $400 fan, my new electrician suggested we reach out to E/R Electric, as he assumed it would save me money in parts and labor, fully expecting that Eddie Rodriguez would want to know he installed it incorrectly and fix the problem out of professional courtesy. Well this was the only thing my new electrician was wrong about, as Eddie reacted like a real jerk instead-- he refused to come and look at the issue, refused to speak to my new electrician, and basically just refused to be a decent person let alone a professional. So I paid nearly $2000 to have this repaired by the new electrician who was shocked at the response I received. He also found electrical code violations by E/R including multiple buried / hidden junction boxes and other technical shortfalls. Hopefully Eddie reads this and will learn to install these correctly, because now that the fan is wired correctly we CAN run the exhaust fan and heater simultaneously after all!! The entire situation and findings were so shocking that my new electrician has suggested I file a complaint with the state licensing board, which I am considering. Bottom line...DO NOT USE THIS ELECTRICIAN.

    GEM Plumbing and Heating

    GEM Plumbing and Heating

    (283 reviews)

    I'll start with the good:…read more 1. Techs are always friendly and courteous 2. Customer service phone service is always great 3. They generally do an okay job with the maintenance Now for the not-so-great... 1. They will absolutely fleece you on anything your purchase. Their flat rates are roughly 1.5-2.5x higher than most other competitors, and if you compare quotes with smaller, local companies, it can be on the higher end of 2.5x or more expensive. For example, I received a quote for a tanked water heater for $5900 and $8900 for a tankless. I shopped quotes and found the average for tankless was ~$3000 and tankless was ~$4500. I confronted them on the asinine price, and they bumped it down to $4500 and $8300, respectively. The same goes for a fix for the furnace. I was quoted ~$1000 for a part that was under warranty (and not the actual fix). I shopped around and found that the proposed fix averaged $300-750, but the actual fix was ~$100. 2. There are no itemized breakdowns of parts, labor, or items that you are quoted for or purchasing. 3. They are sales-first. They'll get you and you'll think you won't have another option. Their techs or service managers will attempt to upsell you on repairs you may or may not need 4. I'd say there's about a 50% chance that they'll cancel or reschedule your maintenance visit that you scheduled, and you won't find out until you hit your scheduled maintenance window for service 5. I found that they didn't perform combustion tests on my furnace or vacuum out any of the hoses/condenser ports. I only knew after I had someone come compare quotes on the suggested repair 6. I found that their suggested repair wasn't actually what the issue was, and that the actual fix was much cheaper than what they wanted to do I wouldn't recommend their actual job services and would highly recommend shopping around. Their prices are far from transparent and they have no qualms about fleecing their customers. Their maintenance package ($50/month) is okay, but I found other maintenance packages for $20-$30/month. You can search reddit or other forums for what people have to say, but my experience seems to harmonize with what others have said. Other companies and contractors also seem to cringe when you mention their name, which is generally not a great feeling.

    UPDATE: After months of trouble with our previous oil company, GEM initially felt like a huge step…read moreup. Harrison came out expecting to be working on a gas system despite us telling the dispatcher we have an oil system. He and made a real effort to help us. But we were expecting him to give a quote and instead handled most of the major issues the same day. Or so we thought... His initial repair ultimately took three more separate visits to get right. The issues we ran into after the first visit could have been avoided if the initial work had been completed correctly, but I appreciate that GEM honored their warranty and kept coming back without charging us extra. The final technician, Steven, was the one who fully resolved everything. He corrected the earlier mistakes, updated the piping, bled the system properly, and fixed problems that had been building for years, even parts that weren't effected by the initial repair were replaced to ensure efficiency and to avoid further damage to the system. Our heat now works better than it ever has, and Steven genuinely deserves five stars. Because of the multiple visits and avoidable setbacks, I can't give the company a full five stars, but I'm grateful for the Steven seeing it through!

    Summit Electrical Contractors - electricians - Updated September 2026

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