I have always been curious about Kahoots and what it sells. The name is very unique. The first…read morething that pops in my head is go-carts. Well, today is the day I took that first step to walk into this Kahoots. Surprise surprise!... it sells premium quality pet foods and fun pet stuff. WOW was the first thought that came to my mind when I first walked in. It's a gigantic candy store for pets IMHO! LOL I personally don't have pets at this time, but my parents had two German Shepherd Labradors who were family members many years ago. They both have passed away when they were 13 years old. I miss my Penny and Phoebe (I love you!)... they were my girls. Thanks for reading my story. I perused the entire store at first. Then I thought of my dear friend who has a dog and two cats. I said let's get something for Petunia, Fig, and Friday to celebrate their birthdays. Three toys, cake, and ice cream treats were chosen. Hope they will like their playful stuffies and sweet treats. Staff was very welcoming and pleasant. Service was good. Ambiance is just playful. Prices are a tad high, but hey, our pets deserve good things, too. They are our family. If I have pets, I would come here regularly. If you have pets, drop on by and check out this Kahoots. Have a fun day shopping for your furry or not so furry loved ones!

Update. Their food still sucks. So do their prices. My hens lay consistently on my local feed…read morestore's brand.

My babies were groomed and they look so cute!…read more My babies spent the day at the spa at paws and claws depot. We got there early and because they were a little matted it took the groomer awhile. They were good with them.

I took both of my dogs here separately to groom myself. I absolutely love this place. They have…read moreall the grooming tools you need.The lady in front is very nice and great customer service. I will definitely be going back.

This is the last Petco in the High Desert. It seems busier than ever but they're doing a good job…read moreof keeping it together. When I entered there was someone cleaning the adopted cats area (which is great, and the first time I've ever seen that done here). This location also has a pet grooming area and a variety of pets including reptiles, birds, fish, and they used to have chinchillas but I didn't see any today. The store had a few carts full of supplies ready to restock shelves but otherwise the store was clean. It seems like the store should be bigger as the aisles become easily crowded. I'm not sure if this location has a customer restroom. I believe it does but I haven't seen one or needed to use it. The cashiers are friendly although I didn't hear a greeting or it's possible that it was said so low that the person was either whispering or afraid to greet me as a customer. Not sure. Occasionally, the machines don't work when I enter my phone number but it works when the cashiers enters my number on her screen. Odd since I've been a Petco member for about two decades and a Vital Care member for almost a decade. One thing that I don't understand is why do I enter my phone number (to show I'm a rewards member and gain points) if the cashier gives me the price without my discount? Then I have to tell the cashier every time that I'm a Vital Care member and that it's 20% off my litter, food, etc and that I would like to use my points (if I have any). Sometimes they seem offended like they already knew. Why doesn't the 20% auto-apply to my order if it recognizes a covered item under my benefit? I think that would make it easier for all parties involved. Also, Vital Care recently updated their previous system to a points system which is horrible. They didn't explain to existing members how many points are earned per dollar spent and I shouldn't have to 'Google it' to find the answer. All in all I'm glad they had litter today which is an improvement from some previous visits when their store brand litter hadn't received a delivery.

Everyone in this store is absolutely amazing. From the managers, cashiers and groomers. Emma is…read moreamazing groomer and my pup loves her!

Buyer beware! They are selective about their return policy. It does not matter what their…read morewebsite states, they do not honor the "if you're not completely satisfied, you can return your item within 30 days". I purchased a generator in Humboldt while camping, our generator gave up the ghost while out and I needed a replacement. I grabbed the only one they had from the closest store, which was 1 hour away from our camping site. After getting it all the way to our campsite, I find oil all over the unit and bed of my truck. The oil that came with it had broken open and covered everything. Not a huge deal, but there was no way I was driving another 2 hour round trip to get oil. So we just dealt with it. The unit was never used. I called customer service and explained what happened, and they said I could return it to any store, and that I did not have to drive back to the store I purchased it. Great right? Well not if you take it to the Hesperia store. I immediately get told we do not take back used generators. Explained it had not been used, it was in the condition it was purchased 3 days before. The person would not budge, even after I showed my receipt and a picture of the oil all over my truck and the condition of the unit when purchased. I asked him to show me where on their website it said "no returns on generator" and he got very combative and walked away. I called customer service at corporate, and they said they could not override the store and would escalate to the district manager. So now I sit here waiting for someone to make a decision, that according to their own website should not even require any thought at all. Your website says clearly I can return it and the item is not on their non return list. I am going to file a consumer complaint with the AG office and also file a consumer complaint with the BBB. Based upon all the negative reviews, I do not see this being resolved at the store level. I see no reason to purchase from a company whose corporate policy is to ignore its own written policies.

I really like coming here because they have what most people need to take care of the large lots in…read morethe area the only complaint I have is that they are always out of the 1/2x42 and 1/2x43 belts at this location aswell as the Victorville one. If they know they run out of this particular size why wouldn't they carry more on hand. Common sense.

Such a cute fun little pet shop/grooming! I stumbled upon this shop on my way to the store & quite…read morefrankly was reeled in as soon as I went inside. They have sooo much stuff for dogs from harnesses, toys, birthday celebration items, pastries for dogs, etc! I was greeted very kindly and given a run down of everything that was there & was guided to the birthday section for my pup! Thank you for treating your customers with kindness! I'll be back for more fun treats soon.

This place has a ton of goodies for your fur babies!!!…read more Brought my Jade in for a groom but they ended up shaving her. The last at the front is not the most welcoming or the most helpful, hence my reason for the 4 stars. I got the promotion for 75$. Would I bring my dog back?? Probably not... they wanted to charge me $130 for a shave originally, so I can't imagine what a full groom would cost. Parking: located in a shopping center so parking can be busy

As a first-time cat owner, I was pretty overwhelmed trying to figure out the best food and supplies…read morefor my cat, but Brittney at Tom & Hound was incredibly helpful! She took the time to help me find high-quality food options and explained everything in a way that made me feel confident instead of stressed. She was patient, knowledgeable, and reassuring throughout the whole experience. You can really tell she cares about both the animals and the customers. Thanks to her, I left feeling much more prepared and excited for this new journey with my cat. Highly recommend stopping by and asking for Brittney if you need help!

Great place for dog treats. I got a large bag of freeze dried one ingredient beef liver for about…read more$30. A small bag from Amazon about 1/8 of the one from this location cost me $10. I try to support small businesses always and they are great! Highly recommend!

Purchased items from their website on March 27th, received no communication on when items would…read moreship out. Purchase email received showed estimate date of delivery as April 4th, however nothing else was received. I contacted the company via their chat box and email on April 5th heard nothing back. I ended up submitting a claim with my bank on April 8th. I would assume this company is out of business. Even their social media accounts show last update around 2022.

Do not order online for supplies for your pet. No communication, over a week and still haven't…read moreshipped a collar. Seek elsewhere for your pet needs.

Good place to go for animal feed, always buy my chicken feed here. Employees are always helpful and…read moreknowledgeable.

I don't usually like to review small business badly but I don't really feel like I have a choice…read morewith this one. I breed healthy high quality, expensive show type parakeet birds/ budgies. I was excited to have found this place so close to my house and wanted to shop all the stuff they had for birds. While browsing, the smell of cat urine was so thick, it was hard for me to take a deep breath. I normally travel to Corona for my nest boxes and bird items so this wasn't ever a deal breaker for me. My excitement about this place turned to terror when I saw their cockatiels and budgies, severely diseased and suffering with symptoms consistent with the incurable fatal Psittacine Beak and Feather Disease (PBFD). It's basically airborne and spreads like wildfire between parrot type birds. Symptoms are illness, deformed beaks and feathers, brittle broken nails, balding and slow death. A vast majority of the cockatiels and budgies had deformed beaks, nails and feathers and not a single one had any vigor or life to them. One budgie had a beak that was a complete spiral. A previous reviewer also stated these same symptoms and issues with beaks and nails years ago, so it seems like their birds have been suffering for a very long time. Needless to say, nest boxes and other bird items were a no go for me. I showered and threw away my shoes when I got home because of how worried I was for my birds. Even with diseased birds and the awful smell, I still wanted to give them a chance. I loved the selection of things that they had and variety of different animal food/medicines. It's truly a one stop shop. So I figured, I could just come here for animal feed at this point, if nothing else. The guy working here, recommended I buy the hay that didn't have mold. Err ok..so I said, I'll definitely take the hay without mold. At least he was honest, right? Well, When I went to feed my animals this hay, the entire inside of the bales were covered in mold. I specifically asked him to hold the mold as I was feeding this hay to horses. So, Needless to say, I'll never be back here for anything. Im not going to risk my horses getting colic with their feed, and also not going to risk wiping out my entire flock of birds due to products potentially harboring diseases as well. If you don't own parrot type birds, don't intend to buy animals and don't mind the potential for moldy hay this place is amazing.

She is awesome has beautiful geckos and very great prices. I bought a male from her and he is doing…read moregreat

From the owner: We are a small breeder of quality crested geckos read more