Mazda of Wooster goes above and beyond! I bought my Mazda CX5 and I've been back for every checkup…read moreand issue! They were easy to do business to and they never stopped their care and consideration for me as a continued customer! How they treated me on walking in looking for a car never changed this entire time! They always know my name, they make you comfortable while you wait! And their wait times are so so quick! They offer free wifi and refreshments! They even push for local adoption of shelter pets! They do offers for low adoption costs and etc. throughout the year! In fact, they have a sweet furry mascot to make sure everyone is having a good time Their work is exceptional. I've spoken with their crew that services the cars and they are happy, time permitting, to answer any and all questions! They video your entire work order, so you can see everything that is done, no swindling here! They don't torc your bolts and round them out, they do a great job! They do a check over, as well, and give you a sheet to see anything from tire tread to brake inspection and more! This place is awesome! I won't go anywhere else! Their prices are competitive for the service they provide!

Bought a used car and our sales guy was Orion. Transaction/ paperwork was smooth. We were done with…read morepaperwork, and they handed me the keys. About 10 minutes later they called me and asked me to come back because they forgot to get the deposit. Fast forward not even 24 hours later & the check engine light came on & it has a bad catalytic converter. Called Orion and he offered no solutions, said we bought it "as is" and they could not help. Said we could bring it in and we would have to pay for it to be fixed. THEN had a mechanic look at it, and it had absolutely no oil in it.. at all. Poor service. Poor follow up. Would absolutely not recommend.

Very Professional and Honest, best car buying experience ever, and I have bought a lot cars.....read more

It was truly a pleasure to deal with Matt. There was never pressure to purchase just a good…read moreconversation about the vehicle we were looking at and some conversation that had nothing to do with business. He was available off the lot and answered any questions I had. When it came time to purchase they Matt and Mike just got the job done. No questions about purchasing anything other than the vehicle. I would and will always recommend anyone looking for a used vehicle reach out to Dunn Brothers.

Idk how these people do not have 0 stars but ok. I had a car I paid on for 3 years with a lil over…read morea year left to pay and another car I paid on for almost a year at the same time and they came and repossessed my nicer car bc I owed $240 1 payment behind after 3 years of paying they take both of my cars and leave me completely jobless and up a creek without a paddle this is a very soulless company please be smart DO NOT EVER DO BUSINESS WITH ANY JDBNOW/BYRIDER

I got approved paid damn near 10k total when the payment is due they just call and text non stop…read more annoying asf, bout to just return the car

I purchased a new Honda Passport 18 Inch Rugged Black Alloy Wheel…read more08W18-3BM-100B. They had the best price around and fast shipping in well protected box. Good communication too. Very pleased with my purchase!

We are disappointed with our recent experience with Germain Honda of College Hills and the handling…read moreof our 2017 Honda CR-V service concerns. In December 2025, our vehicle was serviced at this dealership, including replacement of all fuel injectors. Several months later, in July 2026, the vehicle developed significant performance issues and became disabled. The dealership diagnosed the vehicle with a head gasket failure. After reaching out regarding our concerns, it took approximately two weeks to receive an initial response from the dealership. Given the seriousness of the situation and the potential cost of the recommended repair, we expected more timely communication and a more thorough explanation of the diagnosis. We requested documentation supporting this diagnosis, including any available diagnostic test results, technician notes, inspection records, or other information showing how this conclusion was reached. We were advised that no additional records were available beyond the customer invoices/receipts. Our concern is not simply that a mechanical issue occurred, as we understand vehicle failures can happen. Our concern is the lack of supporting documentation and explanation provided for a major engine diagnosis, especially given that the dealership had performed significant engine-related work only months earlier. We believe customers deserve transparency and clear communication when faced with a costly repair decision. We would have appreciated a more thorough explanation of the diagnostic process and supporting information behind the recommendations being made. We hope the dealership improves its documentation practices and customer communication so future customers can feel confident that major repair decisions are supported by clear information.

If I could give 0 stars, I would…read more DON'T DEAL WITH THIS DEALERSHIP unless you want to waste your time and money. Not quite sure how this scammy, shady dealership has a 4.5-star rating when all they do is scam people. They sold my dad a lemon (a Ford F-150) for $18,000, and he has had NOTHING but issues with this piece of junk. Not even four months of owning this garbage vehicle, and the transmission goes out. I have heard now from others that this dealership knowingly sells vehicles with mechanical problems and now my dad, a VETERAN who is also disabled and on fixed income, has to eat $18,000 and/or get a new transmission that could cost up to $7.5k. Awful business. Buyer beware. Seriously. Go anywhere but this useless place. (PS: They then had the audacity to respond to my Google review and LIE and say that they offered my dad to bring in his truck for a diagnostic test -- which they NEVER did. So not only are they scammers and shady, but they're also liars. Guess that tracks!)

Buyer beware, my husband bought a truck from Pallotta and he's paying over 18k for it and he's had…read morenothing but problems with it. I do not recommend buying from them. I noticed someone else mentioned that they knowing sell vehicles that have problems with them. Do not buy from these crooks.

2024 Genesis with about 1300 miles on it. It was left overnight and before I picked it up found…read morethat employees were playing with controls, maybe taking it on the road. Even the navigation was set for New Philadelphia . I liked the man who helped me and they did good job so I wrote them an email explaining what had occurred. Never heard back. This should be a warning to potential clients.

10 years ago I inherited my parents 06 Silverado that sat out in a woods and was not driving for 3…read moreyears. Was covered in brown surface crud and leaves. Had Pro Touch detail inside and out. Was ready for me to get 2 days later, never would believe was the same vehicle I took in, all clean and paint had a shine to it. 5 years later had them rust proof and their paint treatment done. I drop it off every spring to detail inside and out and redo the undercoat, and it is ready to get the next morning. People see it and say they can't believe the truck is now 19 years old! Pro Touch staff do a real good job and treat me politely.