Customer service after the sale. A kind, patient person answering the phone. Better instructions…read moreafter the sale.

It has been a while since I've been there. I shopped for medical supplies. They had what I needed…read moreand were pleasant and professional. I recommend this business for medical supplies

Bottom line: We found Dove Medical Supply just when we needed them, my father got to pick out a…read morecane that fit his needs with a nice associate at the store. Seemed a bit understaffed with one person but that staff member was so helpful and friendly. Apparently not working with insurance reimbursements at this time however, but appeared to be stocked with lots of patient/home care needs to purchase. The Deets: Out for a weekend lunch, we were discussing how it would be good for us to start investigating getting a cane to assist my father's mobility. By chance at the restaurant, there was someone with a cane there that actually informed us that they got the cane next door to the restaurant we were at...what are the chances? So we went next door after our meal and discovered Dove Medical Supply, a retail health/medical needs store. They were a good sized store with lots of things for patient/home care assistance with hospital beds, trach supplies, urology supplies, ostomy supplies, seat and patient lift, orthopedic needs, patient care needs and other things including patient mobility supply such as medical scooters, walkers, and canes. They had a great number of different cane styles along the wall and an associate came over to help answer questions and guide us to our cane of choice. The associate was very positive, upbeat, and helpful. But she had her hands full multiple customers coming in at once. This timing lead to a good line at checkout and again this solo associate rang up each one. I'd say she needs some help there, at least one person handling the floor while another at the checkout would greatly help. Again though, this lone associate was extremely nice through every transaction. I will note that they do not work with insurance currently so there is no insurance reimbursement available at this time, a bit disappointing. My father really likes his cane and thinks the choice was the best one for him. Dove Medical Supply appeared just when needed and helped us out!

I work for a company that handles hospital discharges and DME for Workers Comp patients. Dove…read moreMedical has always come through for us with rush hospital discharges. They have never failed us and they have amazing customer service. Thank you Dove. You are the best!!!!! Terry Cruthis/Wright Medical Services

I need a shower chair my name is Timmy Oxendine can you help me please i stay in Rowland r you open…read moretomorrow is Saturday is you going to be open call me at 9102586370

We have used Family Medical Supply for CPAP Machine, class, supplies and HELP. Ms. Kay and Mr. Ed…read moreare so incredibly knowledgeable. They take as long as needed to get the problem solved and never make you feel as if it was your problem. Excellent group to work with!! I encourage anyone looking for medical supplies or Cpap to go to Family Medical Supply. You won't regret it!

Great customer service and huge selection of items. Mom needed a new lift chair ASAP. They had…read moreexactly what we needed and was able to deliver it same day. Thank you all who always provide the assistance my family needs.

I really appreciate all of the help that you have given me since July 2025. Your store has more…read moreitems in stock (supplemental oxygen equipment/supplies and ostomy supplies) than the store that I frequent back home in Virginia Beach! Thank you for the advice/product suggestions and the warm wishes. I will be returning regularly to Durham for medical appointments at Duke and look forward to seeing you again. Once again, thank you!

Cute little drugstore, not crowded like other larger chains. Friendly staff that actually want to…read morehelp you out. Clean, easy in and out and convenient location.

This takes one back to the days of the real home town drug store. They are helpful, knowledgeable…read more The employees and owners are part of the community so they really care about their customers. The good old fashion drug store is so unlike the national drug stores that are so impersonal. It would have to be a huge emergency before I would go to the national chains.

Staff is friendly and courteous! Pricing is great, purchase or rental. Excellent choice for all of…read moreyour mobility needs! Grade A+

From the owner: Our mission is to help improve our customer's quality of life and independence by ensuring they…read morehave access to the most advanced mobility and accessibility solutions available. Always first-class customer service! Visit one of our locations.

Amazing company to work with. Very professional. Impeccable work ethic. Ordered my stairlift and…read morehad it installed in 8 weeks. Would highly recommend.

I bought a stair lift , and Lisa the owner was amazing She…read morewent out of her way to help us make the right decision, and their customer service is outstanding I highly recommend them.