Dr. Spanel is retiring and is AMAZING but unfortunately the individuals taking over are VERY money…read morefocused. I stood at the hallway door for 15 minutes as I was the first appointment and they didn't let me in until exactly at 7:00 am. My normal dentist (Dr. Spanel) wasn't there due to schedule changes and they never called to let me know, so he didn't do my exam. In addition they have made the following financial changes..... 1. Charging a credit card processing fee of 3% 2. Requiring you to pay upfront to even schedule the appointment for the work you haven't even gotten done instead of paying on the day you get work done. 3. Have you sign a contract to allowing them to Charge a fee if you don't cancel within a timeframe. ( I've not experienced this but would hope there is some leniency) Either way is very off-putting. 4. They actually have a virtual assistant that answers the phone?!?! Just confirms the lack of interest they have in actually being personable. It's transitional care for financial gain and not focused on the client anymore which is too bad because it was an amazing place.

After 20 years of being cared for at Regency Dental, I was told they wouldn't treat me unless/until…read moreI filled out their new mandatory MyChart app. Just Google "MyChart data breach" and you'll understand why I didn't want to make my medical and billing information public. I found out that Dr. Spanel has sold the practice to a private equity group and he's now working there as an independent contractor. The new owners told the office staff to turn away anybody who wouldn't immediately fill out the MyChart stuff. I was still standing at the front counter discussing the situation when everybody just walked away and left me standing there. I'm glad Dr. Spanel is lining up his retirement, he's a great dentist. The new owners can go pound sand with their demands. Creighton University fills Omaha with batches of new dentists every year, and I am currently shopping for a new dentist.

Fuck summit this is a a scam I took 3 c ray then k one final time today came because I'm in so much…read morepain to get my teeth pulled just to be told they need tk take another x ray and they can't do the surgery and charged for the x ray sent me home wtf is a scam they will not do shi for u every time h come in they mysteriously always have something to do give you a bill and send you home what happened to patient care they just want money I'm in a crucial pain I would never ever go here ever in my life again.

First time patient. I scheduled a cleaning for a day when I knew I could take some time away from…read morework. When I arrived the dentist looked at my teeth and said my appointment didn't include a cleaning (only consultation and X-rays). This was due not because I made the wrong appointment, they only have one dental hygienist on Fridays and they couldn't fit me in. I indicated the entire reason I was there was for a cleaning, only to be told I'd have to come back another time. They were happy to charge me at the end though for the appointment, and schedule another for the cleaning (at an additional visit cost). I declined and will not be back. Highly unprofessional. On the positive: The dentist seemed nice, but unwilling to do much other than list all the cosmetic procedures they recommend for future visits.

I had an appointment booked and I had to cancel. I canceled early Friday morning. My appointment…read morewasn't till Monday and when I canceled the girl told me that I would not be able to come back to their facility for anything because I canceled my appointment.. have you ever heard of anything so rude I certainly would not recommend the company that treats you like that when you haven't even been there

Well , I had a filling put in , two months later it falls out and the dentist won't refill it ,the…read moreworse office and dentist I've ever dealt with.He (the dentist ) won't even look at it . And won't even talk to me , had his receptionist relay messages and she was to return a call me and she won't do that either . Wow what a sorry practice .

Staff and dental assistants are extremely rude especially the one girl who looks like she's only…read morethere to pay for her butt lifts.. The oral surgeon speaks to you like you're beneath them and as if you don't know a damn thing about your own body Blew two of my veins trying to insert an IV even though I directly told them twice where to put it. Once they perform work for you, they aren't willing to adequately repair or fix what they mess up in a timely manner. The quality of care is extremely poor. They will not make sure you are fully numb or medicated while doing work, when you tell them you can feel it. They tell you to suck it up and deal with it. Due to their mess ups, it gave me a massive infection in my mouth. They also, do not inform you if they screw something up, or have to add additional treatments to your dental bill for the extra work they had to do due to them not being careful. Would NEVER recommend this business to anyone. Bunch of crooks and snooty ass, petty people.

I recently had a procedure done there. Prior to this I called for a price for my wisdom teeth and…read moreit was a little pricey so I tried seeing about payment plans for different discounts. I found a discount called them twice to see if they accepted it got told yes both times. Go to my appointment and get told they don't ale that so I asked the lady who said they did and she said she never said that. So make aure to watch they don't stick to there word here

This is my 4th dental practice I have chosen over the past several years due to problematic issues…read morewith the staff. This practice did receive my paperwork online, while others still forced me to fill out unnecessary paperwork. I arrived 25 minutes early and didn't have to wait until my appointment time, which was another first. From the x-rays to the consultation, cleaning, and polishing, I was treated respectfully and professionally. I was really impressed with the treatment and information given by this dentist. I believe I found my dental facility and recommemd others who weren't happy to give this place an opportunity to earn your trust.

The new girl who's probably on maternity leave now, gave me a new filling. I immediately asked why…read moreI had pain. Now living it with for 2 months, they suggest a root canal. So I get to go pay a $1000 for what excuse people did.

I have so much respect for these people. I have been sent away on multiple occasions as I am too…read morehigh risk normally for anything other than being seen by someone in a hospital setting. I had gone in for a procedure that probably would be easy for most people. Unfortunately with heart problems, they will not allow me anything with epinephrine in it. Any dentist that I have ever been seen by never has had anything else other than meds I cannot have. The dentist eased all my anxiety, carefully listening to my history and letting me know, she knew what I needed and how to do it safely. OMG what a relief, I have gone 10 years always being told you need to be in a hospital setting. Its too risky for me to see you as a patient. I burst into tears honestly. I thought that would be my "forever situation." Fortunately, they helped me through the proceedure. Offering me something I could take pre-procedure to numb the area without inhibiting my breathing or raising my heart rate. I soooo very much appreciate them. Words cannot even express my gratitude for the dentist. They truly care about helping their patients.

My husband retired from the military after 30 years of service and we moved back to Omaha to be…read morecloser to our family. We chose Total Dental because our insurance took it and it was close to our house without looking at the reviews. I went there for my first 2 regular cleanings. I go regularly every 6 months. They told my husband he should go every 3 months (he went even though he had to pay out of pocket for one of the cleanings every year). I had extreme pain in my front tooth because of a possible injury when I was younger. I saw Dr. Thorson, who is absolutely wonderful!! She saw me right away and referred me to an Endodontics practice. The practice that accepted my insurance couldn't get me in for over a month. Dr. Thorson stated to me in front of the dental hygienist that "if I ran out of antibiotics before I got into to see the Midwest Endodontics that all I needed to do is call her up and she would prescribe some more to get me through until I could see them for the root canal." Unfortunately, she went on maternity leave (which I totally understand) BUT the office manager (Danica Wicht) had no back up plan for her. When, I called some dental hygienist that I had absolutely no prior dental relationship with called me and stated to me "that they don't do that". She also kept saying "she wasn't in the room with me" I told her I knew that she wasn't in the room with me. I kindly asked her if she had my chart to look at and she said no. I was very shocked that a medical professional that hadn't been in the room with me (her own words) wouldn't have the chart to rely on. She never asked me my pain level either. Not one time during our phone conversation. Very disturbing as when you look at Total Dental's website they describe themselves as dental anxiety experts with over 40 years of experience. I asked to speak to an office manager and Dr. Courtney Molettiere got on. This woman needs to never me in medicine or dental care. Her bio reads "One of my favorite things about my profession is the chance to build relationships with patients" She is not an experienced Dentists. Read her bio and prior reviews about her. Highly do NOT recommend her. Very immature and never even read my chart before talking to me. You can see from other reviews, that other patients have said that EXACT same thing that I'm saying about Dr. Molettietiere. She was rude, unprofessional, never looked at my chart. Also found out later from the Practice Manager, that she shared information with 3 other people in her office (that was not necessary) and a complete violation of HIPPA. My medical information should only be shared on a need-to-know basis. They should realize that. In addition, I paid out of pocket for X-rays and was not even notified of the costs upfront. This practice has very inexperienced Dentists. I've gone to Dentists across the country my entire life AND never experienced the unprofessionalism of this office including the practice manager who called me from her cell phone in car and didn't even have my chart or information to know what she was referring to. The only thing she could say is she knew everyone in the "Office for 10 years" This should be handled using actual facts like a business NOT a like a friendship. In short, you have TONS of options in Elkhorn. I found another Dental practice within a few hours for my husband and me that honored both our military service and was kind and friendly, verified my insured, gave me upfront costs. Read their website of what they promise and then read the many reviews of patients that have actually visited this horrible dental clinic specifically the Elkhorn, Nebraska clinic. Highly DO NOT recommend this horrible practice!

Today's Dental is Amazing! I LOVE the people there! My daughter and I switched to this dental…read moreoffice because it was close to home, and after my first cleaning, I started discussing the 6 month smile plan with them. I had a few concerns with the program (pain, because I don't handle it well, being in braces at my age, and I knew it would be a big expense). After the consultation with Dr Rising(Tony the tiger GGGRRREAT dentist), and chatting with Amy at the front desk over the course of a couple visits about my concerns, I decided to go for it. I am SSSSOOOOO happy I made the decision to do 6 month smile!! I could not be happier! Best money I have Ever spent on myself, and I will have this beautiful smile for life. I smile at myself in the mirror every chance I get now...and windows I walk by! The pain was very very minimal. Actually only had pain twice for a few hours. Most people didn't even notice the braces which gave me confidence while wearing them, and I could not thank Dr Rising and Kendra(my main sidekick through the process) enough on the day they came off!! I love, love, love this office and the staff! It's almost like being with friends as soon as I walk in the door. They take an interest in your life and actually remember their clients and things about them! I've seen so many people walk through the door (especially having so many appts close together due to braces) and everyone is treated like they just had a conversation yesterday! Makes you feel good. If I could give Dr Rising, Kendra, Amy and the ENTIRE staff 10 stars I would!!! Amazing job!

We had a mixed experience at Today's Dental in Millard. On the positive side, the staff was…read morefriendly, and it was easy to schedule an appointment--much faster than many other dentists who book months out. However, our main issue was with the way treatment and costs were communicated. My husband was verbally told that his insurance would cover certain procedures and trusted what he was told. He didn't fully read the paperwork he signed, which acknowledged understanding the risks, costs, and that he would be responsible for payment upfront. Unfortunately, this was not clearly explained, and the written agreement did not match the verbal information he received. When we called to clarify, the office was unhelpful and seemed confused, stating that they only provide estimates and do not handle insurance directly. This left us feeling misled, as the information we were given in person suggested otherwise. For someone who relies on verbal explanations, this experience was frustrating and, in our opinion, not transparent. We ultimately decided to cancel the appointment and will not be returning. While the staff was courteous and scheduling was convenient, the lack of clear communication about insurance and costs made this a negative experience.

Not sure where to start! Was referred to this Candlewood due to my original dentist was booked…read moresolid. Went in for tooth pain and got a filling put in. Gave their accounting department my dental insurance so they could determine what was covered. After the filling was already put in they then said that my insurance didn't cover the type of filling they used. So now I have to pay even more due to them not doing their job. Issue #2. I have gone in twice to get said filling ground down due to improper fitting. Third time I went in and got the filling taken out and replaced with another one. Which now the filling still isn't right, I don't feel a 4th time isn't the answer. Will never go back!!

Been going here since i was 5 and Dr.Govier and the rest of the staff always took great care of me…read more Had my first appointment with Dr. Fisher today and had a great experience. Expected a rough wisdom tooth extraction, but it was quick and easy and as always great experience with the whole staff.