Since moving to AZ in 2021, I have been overwhelmingly impressed and appreciative of the treatment…read moreI have received for several Carcinoma removal surgeries, especially with Jamie Gillette in that Kingman office....UNTIL TODAY... I arrived today for a check up appointment that was scheduled six months ago. I was told that my referral had expired and the clinic would be unable to see me. I have had nine cancer surgeries in the past several years with at least five or six at that office. This is ongoing until I die. The only time I had ever seen the primary physician Chelsea Presbey, was when I initially arrived in AZ to establish my Cigna HMO insurance. I asked the desk person to contact the primary physician's office to straighten out the referral to approve my office visit. She told me that she was unable to obtain the referral hence leave without the check up/appointment being performed. I later contacted the HMO referral department for Dr. Presbey and was told that they would submit a new referral without seeing Dr. Presbey. I expressed my displeasure with the treatment/lack of assistance at the Skin Cancer Institute earlier in the day and requested a referral to a different dermatologist in Kingman. The Skin Cancer Institute in Kingman was great....not any longer. As much as I have been a fan of Jamie Gillette, I will seek treatment elsewhere. YMMV.

FOR THE LOVE OF GOD!!! They have not used the correct billing codes with my current insurance…read morecompany for treatment "the beginning of January 2026". They are good and consistent at sending text messages asking for payment. I have responded multiple times to the text messages asking for someone from billing to contact me, show me a billing statement, ANYTHING! Only to get a "generic message" saying the billing department is "too busy". I finally rec'd a statement from my insurance provider showing me the error on the part of S & C Inst. I spoke with my insurance rep (2/17) said the billing codes were incorrect and that S & K Inst. had been contacted for what correct codes to use. Plus, she said I was not to pay them because I did not owe them anything. I immediately called billing at S & C Inst and spoke with Tyrese. He did whatever he was supposed to do and get it to his supervisor about using the correct billing codes and I would receive a call back. Doing my monthly home budgeting this morning and looking at my credit card bill I find that S & K Inst has hit my Credit card with multiple payments last week. Two posted and one was rejected. I have exhausted all resources with S & C Inst billing dept. No one has made any attempt to get a hold of me for almost two months now. God forbid someone do their job, follow up with a personal phone call, fix the billing code to get this resolved, ANYTHING! Also, my husband was getting billed $35 for his last office visit. On the same call with Tyrese, he said that Medicare had not been billed for that and that he would be taking care of that. I call that a "billing error". Same thing there, we responded to every text message that was sent and got the same message. We made multiple requests for someone to contact us. Nothing but the sound of crickets chirping. Let me add, we are "literally forced to use the phone app". No big deal but trying to research billing on our accounts all we get is "OOPS! Something went wrong" repeatedly. As a couple we have exhausted all resources with no effort on the part of S & C Inst. billing department to help resolve our billing issues. Therefore, we are going this route using "Yelp" in hopes of getting resolved.

Amazing, kind professional…read more The Team that treated my Dad was amazing. Very informative and professional. The place is very clean. They did not rush and we very attentive to his needs.

I had a white pimple with no pore, i had a forein object ( maybe a sliver) in the side of the…read moremiddle of my foot, and showed him a small skin colored mole on my forearm. Doc treated all the same by freezing. now, i am scared with th same problems?? still have pimple, sliver, and a huge gouge out of my forearm. i would have ather had the invisable mole. Horrible experience and waste of money. signed scared. Can't edit spelling errors:(

I had a small spot of skin cancer on my temple and it was quickly and painlessly removed by the…read moremob's procedure. The entire staff was kind and compassionate. Thank you all so much for your kindness. Especially when I came back today for a recheck.

I went to AZ Desert Dermatology with a rash, which turned out to be psoriasis. I saw Dr Peterson,…read morewho at first seem good. But after being on the medicine for a while, I notice I was having issues, with the medicine he put me on. I went to him every month for 3 month, telling him the medicine was cause BAD mouth sores to the point it hurt to eat and drink. He put me off for three month with the sore getting worse and worse. Telling him each visit how painful it was. He didn't seem to take my concern to seriously. Keep telling me to take the medicine. After the third month I ask my regular dr how to go off of it. Within 2 weeks the sores were gone and so was the pain. He doesn't listen to his patients and almost every visit he wanted to burn something off. He's all about the dollar and not the care of his patient's.

Huge RAVE for Dr. Michael Proctor and his staff at AZ Desert Dermatology. I called approximately…read moresix weeks ago for an appointment for a terribly painful,, infected sebaceous cyst. Thankfully, they gave me an appointment for the next day. It turns out that it was a bacterial infection that could've led to serious consequences if not treated carefully. He drained the cyst, taking every precaution to keep from spreading the infection...making sure that he and his assistant(s) continually cleaned the working areas and washed their hands often. He had to wait until the infection was gone before attempting to remove the cyst itself. After taking an antibiotic for a month and biweekly check ups, Dr. Proctor was able to surgically removed the cyst. His suturing job was spot on! The stitches were in for a couple of weeks and were removed a few days ago. I just want to say thank you for a job well done !

I couldn't wait to express how this is the best professional team I have ever been too! Dr. Ryan…read moreProctor and his team literally go beyond the call of duty when dealing with patients. I was really nervous about a surgical procedure I was having done and to me it seemed like it was going to be a big deal! However they made it so easy for me and I am home now and feel like it actually was a wonderful experience. The nurses are so friendly and so gentle and Dr. Proctor was extremely patient and so knowledgeable! I trust the entire group, and I would recommend them to anyone! I felt compelled to write this review, because I don't think people realize how hard it is to find such wonderful professionals in the medical industry! Bravo to all of them!

Disrespectful and hateful towards veterans, they had me stand in front of a window in room 3. Damn…read morenear naked for 35 minutes while other patients and patrons walk by that window. I was literally waving at people walking by the window as they looked at me I complained about it and they snickered in my face. Told me to find a different doctor. Thank you for the great advice. Will never be back

Not sure what has happened to this place, but it has seriously gone downhill. I have been going…read morehere for years. I had skin cancer on my lip and had 20 radiation treatments. I was scheduled for a 3 month follow up. First of all, the appointment was cancelled with no notice. I found out when I arrived at the office. Even though they send out auto reminders and confirmations of the appointment they said not to pay attention to those. At the rescheduled followup they said they were now out of network for my insurance and would not see me. Again no call informing me of this. Just auto messages confirming my appointment. I will never go to this place again. It used to be great but has seriously deteriorated. Go somewhere else.

Not happy with this place at all. My step father in his 70's had cancer removed from his ear today…read more They said he had to take his medication this evening. 3 hours later when they got to wal greens to fulfill the prescription and the doctors office failed to call in the prescription after 3 hours even though they said they would call it in at 1:30. Parents called the doctors office didn't answer the phone. Seriously? They called a second time and the office said they would call it in. 30 minutes pass and nope not called in yet. So what's up? Did you over book your day? Couldn't handle it? Or are they just incompetent. If they can't make a simple phone call would you really want them cutting into you?

First I want to address that the location is closed - this is not true - as they are still open at…read morethis location! I have only had one appointment so far and the service I received there was great, very nice and friendly staff and doctors. I am set to go again later this week.

Chris at Thomas Dermatology has been taking care of my skin cancer issues for three years now…read more Highly recommend. He and their entire staff are always friendly and caring.

Chris Berg and Keira did an amazing surgery to remove cancer from spot on my chest. Very…read moreprofessional and knowledgeable on what needed to be done and accomplished procedure successfully. Thank you for your helping hand and guiding me through this procedure. Highly recommend these two great and caring individuals. Office employees great and understanding too! Check this company out, you'll be glad you did.

I really love them they are so kind and patient and all of them there are incredible!!! I couldn't…read morerecommend this place more

Kaylee does the BEST laser treatments and microdermabrasion. I've got a chin full of scars, and…read moreshe has softened the edges and made my skin look great. I will be a regular.

I really like the people at Frontier Skin and Cancer. All very professional, knowledgeable and so…read morekind and friendly. I highly recommend Frontier and will continue to be their patient. Thanks you!

Went in for a routine body scan and the receptionist, Autumn, was super. She was very professional,…read moreand was easy to talk to. When I had my body scan done, I like the way that Meli treated me and how is she answered my questions. She is very knowledgeable. After that, Kayla came in and did the scan and was very professional, but personable as well. I highly recommend Frontier Skin & Cancer for anyone who has to be checked or to be treated for skin cancer.