Great friendly service , used them from airport . Would highly recommend them. There promptlyread more

Just used Black Car Transportation to get my group of four from BNA to our hotel. Our driver,…read moreBlake, was on time and communicated well with us. We were upgraded to the Mercedes Sprinter, which was an awesome surprise. The vehicle was clean and spacious. The communication with Derrick during the booking process was also quite easy. Black Car Transportation took great care of my party and I will use them again the next time I am in Nashville.

Professional, top quality cars/SUV and always on time. Drivers are wonderful!…read moreBrian, our driver is the best, friendly, safe driver and very professional SUV is immaculate

Called for limo service from prom. Wanted to charge kids from time they left garage until time…read morethey got back to garage. Service is pu to drop off rip off.

Used to be a decent service but my recent call was met with a rude ness and lack of customer…read moreservice.

Great small business to support for any of your Nashville shuttle service needs. Highly recommend!…read moreCars were all new and very clean. Give Terry and Jessa a ring!

5 stars isn't enough to truly capture the service and experience with Emerald Luxury…read moreTransportation. Was visiting Nashville to connect with my fraternity brothers and wanted to add a special touch by reserving a sprinter van to take us down to Shelbyville for the Nearest Green Distillery Tour and then out on the town in Nashville later that night. Unsure of how best to book, I called and spoke with Edward who put together two quotes to fit our needs. One quote was for the tour and the other was for the night out on the town. Communication from the time I booked in March until service at the end of April was great. For the tour, the van was set to arrive at 10:15am so we could get there in time for our 12pm tour time. Carlton called me well before that to let me know he had arrived, which I appreciated, so I could corral the guys to make sure we made out the door on time. Carlton was great and provided great communication. He dropped us off right in front of the entrance so folks could think we were famous, ha! Later that night Joe picked us up for dinner, and drop us off at a few different spots. We were initially supposed to return at 12:30am, but when I called him he to extend he said not a problem and with smile. On both trips the van was clean and comfortable. I had called a few other companies, but glad I went with Emerald. Although I'm not from Nashville, will be singing their praises to anyone that asks!

Rverthuling was excellent and the driver superb. I'd definitely would use them again.read more

Nashrovers is the best and only car service you need! The pick up from the airport (after MANY…read moredelays) to my location was smooth, the car was spotless and the driver was AMAZING!! Couldn't have asked for a better service :)

Stay as far away from this company as you possibly can. They will leave you stranded at the airport…read morelike they did my wife and I. When I asked for compensation for leaving a stranded at the airport, they did nothing for me and told me to feel free and leave a bad review. I would not use this company ever I would walk instead.

Disingenuous at best. Driving for this guy, first I was told a certain hourly wage. No one tipped…read more Only to find out and not from him, that he keeps to Gratuity. When I questioned him, he changed the hourly rate. WTF ? It got worse......

I so wanted to work with Tim & his company. As a corporate meeting planner & DMC operator in…read moreanother state I was looking for a good transportation company that single women travelers could trust. I was in Nashville in April as a dry run prior to my event in June, I was traveling with a handicapped family member & we booked Driving Nashville! The booking process was challenging over the phone. I think we confused them when we asked to go just a couple of blocks for an event at Bridgestone. I was never told over the phone how they charge so imagine my shock when they billed me 150$ to go 2 Blocks on the return. Again the purpose was to make sure the handicap traveler was picked up safely after a concert. Our driver Clint was awesome. He texted me upon arrival at the hotel & we were off! On the way back David was STELLER texting me where he was in the chaos around Bridgestone arena. We were confident this was the company for single travelers. NOPE Fast Forward just 60 some odd days to complete epic FAILURE!!! This time I was ready for the surcharges of some extra $100 knowing I'd be well taken care of. So Natalie asks me to email my request. EXCELLENT idea. How can anything go wrong when it's in writing right?? WRONG! I was alone at the Grand Old Opry for a show I booked Driving Nashville for my safety. NOT SOME JOY RIDE! Apparently the driver Mark? Went to OPRYLAND HOTEL?? WHY??? it was in writing. Plain as day clear as water. So Mark NEVER texted me. Have you Ever stood outside the Opry after it lets out during CMAFest week? Crazy packed. So I text the 800# driver is a no show. No answer so I call driving Nashville & Tim answers. I ask him about my driver. His answer is im busy you can text him with the number I sent you. Wait what??? Ok I do with no answer. Now the place is getting more empty. It's late so I ask a woman I had met from my group that day to wait with me. Tim calls Mark he's in the wrong place & for the life of him can't find the Opry to pick us up. 90 mins later the desolate once packed pop up stage outside is now dismantled & gone! We are ALL ALONE IN A PARKING LOT! Finally Tim gets everyone else on their way while he stays on the phone with Mark til he finds us. I don't live in Nashville. I work in Nashville as a mtg planner I only know group disembarkation locations for buses so when no one recommended where to find Mark I picked that location. They're a transportation company I thought they'd know. NOPE! I did request a phone call to discuss a partial refund for the epic failure. Tim called back once but it's been non stop work & family since June 4th. As the entire experience boils still inside, this is a better route. If you are a single female traveler I CANNOT RECOMMEND this company for you as it's just too inconsistent! I did find another Limo company while in Nashville for the week! Wonderful first impression so let's hope for the best! It's not about the money it's about safely traveling as a woman in a unfamiliar city!

We paid ~$200 for a one-way shuttle from the airport with a car seat suitable for a toddler. They…read moreshowed up with one for an infant instead. Amy, the driver, apologized, and within ten minutes, called back saying she could get another seat that's 20 minutes away. After waiting by the curb for an hour for them to get a properly sized seat, it wouldn't secure to their vehicle and the back strap appeared to be shearing off. Absolutely unacceptable from a safety standpoint (and professionally, for that matter). We kindly let them know this wouldn't work and went our separate ways and found other transportation. Amy was also apologetic, but that's where decency ended. Amy then tried to keep payment, justifying that since she had to travel to go get the other car seat, that made it fair even though they didn't render the transportation service. The sole reason they had to go get another car seat (which again wasn't suitable) is because they provided one that was far too small than requested, more than 6kg out of range. (We called them once to confirm this was something they could accommodate, and then again to book it and confirm). While unfortunate, their lack of providing the proper seat we requested/paid for isn't our fault. This is very simple. After traveling for 30 hours, what should've been an easy to and from shuttle ended up being hours wasted sitting outside. Attempting to keep the payment is incredibly dishonest and telling about their operations and character. Disgusting behavior. (not that this really matters to me as I would've done it regardless, but paying $200 for a one-way shuttle and loading your own luggage while the driver just stands there is really something else)

Used twice for going to airport and Gaylord Resort. Clean, newer SUV. Amy is friendly and arrived…read moreon time. Definitely recommend.