We had no hot water for the past week. I called Crystal and mentioned the issue. Three other…read morecompanies wanted us to replace the entire system which was a huge price tag. I was told that because my system was outdated, repairs would be difficult or impossible. Crystal right out said that's not true and the electrical panel could be replaced, connected me with an electrician and resolved my issue. Her husband Levin came to check the system. Everything is now working perfectly. I highly recommend this company. They're wee upfront and honest.

Kevin did a great job! He was very nice and very nice and professional. They provided quick…read moreservice. He was very informative about some issues with my old unit, and I felt like he cared about the people he serves. His wife was helpful on the phone too.

Always reliable and easy to work with. Scott and his crew are always so helpful. I will always…read morerecommend them! Jodi gets a shout out for always promptly responding to my calls! And I know they'll always do the best by me. Always reasonable rates.

Scott came by today and completed my requested task quickly and neatly. He educated me about my…read morefuture options. His new van looks great.

Fantastic work and communication. The Wicked team addressed a long-standing issue with skill. Super…read moreclean work and fair pricing. Highly recommend!

Very satisfied with speed and service. Zach was a very pleasant and competent young man. Would use…read moreagain and recommend.

The owner Ray is a nice guy, and he has been in the area a long time. I decided to write this…read morereview after a new house build for several reasons. The workers who installed the plumbing and heating sytems were very clean and prompt. They also had the amazing ability to install new plumbing lines while discussing their love life on the phone. They were so distracted they often came unprepared to complete the tasks. the Contract was for a hydro air system with a boiler that Ray talked us out of using after the job was started and a different boiler was installed. Since the CO, I have had to replace 3 manifolds, had my basement flood twice, have CONSTANT issues with the boiler he installed, no hot water, bad smells, you name it. He grew increasingly annoyed at coming back out until he just stopped returning my calls or showing up. I am still having trouble with the plumbing in the house and have no faith in the job that was done, but the walls are up and the job finished, so I have to accept that I just got a bad builder in his choice of subcontractors and his ability to monitor the plumbing job. The bottom line is not how a contractor is in the beginning but how the job ends up. Advise, the lowest price is not always the answer.

Came to my house on my schedule gave me an honest opinion and did an excellent job on the install…read morehighly recommended

I called to try to set up an appointment because I needed a quote on 2 air handlers that I have had…read moretrouble with. I had 2 people come out and I wanted to get one more opinion because the other 2 were confusing. When I explained my situation, he started asking me questions about the quotes. Not being and expert, I didn't have answers to his questions. He asked why they were recommending the equipment that they were. I explained that they indicated that I needed to replace the entire system as well as the A/C condensers because of the new federal requirements. He told me that they were selling me a bridge that I would never use. He also used the "F" word to me. He indicated that he was familiar with many of the houses in my neighborhood. I explained that is why I called him. When I asked him to come out to check it, he rudely said, "Good luck to you." and hung up on me. He was incredibly abrupt and at times abusive on the phone. I will never recommend him.

Great and awesome. First plumber I started watching and really inspired me to be a good plumber…read more Always humorous I would truly recommend his services as he adds value. His expertise on the field unmatched. Talk to any plumber which I have in Boston and they consider him a local legend. Has out great name on trades.

Will never use this company again. After six months of searching for a plumber to call me back, I…read morefinally caved and called the Village Plumber, despite being told I probably shouldn't. I should have listened. He was condescending and rude, WAY overpriced and he stole a piece for the drain that I use, lied about returning it and then just started ignoring my pleas for the return.

Contacted him in December, looked over the job in January, said he could come in a week or so…read more Several weeks passed and we called again, said he would come next week. We were now into march still with no sink in the bathroom. No show the following week, called and they promised to come the following week, this time at least they called to say they would have to cancel and scheduled us for mid April, mid April came and they called and said they would have to reschedule again, at this point we gave up we were now into May. called another Westport plumber he came and did work the following week in half a day and did it for 1,500 under the estimate that we got from Village plumbing I understand there are emergencies but this treatment is inexcusable.

I went down to our basement and found we had water pooling on the floor around 4pm. After making a…read morecouple of calls to other companies that said they could not come out, I called them and they said they would be over in an hour but they came in just 15 minutes! It turned out that our water heater was broken and leaking. He quickly pumped all of the water out of the tank and off the floor. The next morning at 8am they came by to put in a new water heater. By noon, they were done with the installation of a larger water heater which required a new vent and a small amount of plumbing work. They were very tidy and cleaned up all the debris. The price was extremely reasonable. They were also very personable and professional.

Jimmy and his team have been wonderful to us for many a year, taking care of big and little things…read moreat our summer place in Westport. This week, with a huge storm brewing and the discovery that our little house had frozen up when it ran out of propane, they have gone far beyond the call of duty to rescue us! Thank you Jimmy and Tyler and the third person whose name never reached us, and bless you for working late and early in terrible weather to salvage our pipes!