So, I knew for quite a while that I had been losing my hearing, and it was becoming more difficult…read moreto follow conversations. I was pretty hesitant to get a audio test done. I just really didn't want to admit my hearing health was not up to par.
I visited several hearing centers, took multiple tests and they all seemed to push the basic standard aids. They all had them right there ready to sell you and send you on your way. I didn't know much about the different styles, options or manufacturers.
I started doing a bit more research on what was available, what styles would look and fit best for me. All the while, I was very self-conscious about what I would look like wearing them. This created more hesitance to get help with my hearing. That was until I found Infinite Hearing Solutions.
I like to support small or family-owned businesses and Infinite was both. Their website displayed many other options they offered, and I called them. From the first call, Whitney was super pleasant and outgoing. She assured us there were plenty of options, choices and styles that they offered. I made the appointment.
On the first visit, Ryan did a very comprehensive, audio test. I had done several before coming to Infinite so, I knew this was a better test. He reviewed the results with me and explained in detail where I was with my hearing loss. I mentioned I was concerned about the esthetics of wearing aids so, we tried the over the ear style. I was given the option to wear then for 45 days and see how I felt. Sort of a trial run. I returned for some sound adjustments and wore them a couple more weeks. I was impressed on how well I could hear with a little help from the aids. I work in a multiple noise, constant sound changing environment, I put on, take off particle masks, wear ear muffs, blasts of air constantly happening and the smaller over the ear aids were just not right for me.
I returned for a follow-up and mentioned to Whitney and Ryan what challenges I was facing. Ryan showed me the custom molded in the canal style and they really looked like ear buds. By this time, I was over the self-conscious part of wearing hearing aids. I was on board and Ryan made the mold samples, sent them off and the following week, I had my new custom aids.
Ryan spent a good amount of time making adjustments, reviewing the cleaning, care, and explained these had the trial period as well. I was amazed that even with one off, custom molded aids, they offered the same option. They let me know they were not just fitting me and sending me off but, there is a 3-year service package that they have with my choice. That includes all visits, any adjustments, maintenance and so on. I did not have those options from any of the others I visited.
Overall, Ryan and Whitney run their practice with the intentions of giving the best possible customer service. They are not trying to just sell you the most expensive or the cheapest aids but, they want the best fit and comfort possible for their clients. By the third visit with the customs, Ryan has my custom fit aids really dialed in to give me the most natural sound possible. I could not be more satisfied with how this whole thing turned out. I hear my grandkids more clearly; I follow conversations better and my over all hearing health is better. There are even times when I'm not wearing them and I feel lost.
If you're on the fence about your hearing health, take it from someone who was definitely on the fence, kicking and screaming to do this, I'm glad I found Infinite Hearing solutions. Give them a try, you'll be glad you did. They are wonderful people and really do have the client's best interest in mind.
