Our experience at Camping World was a mix of exceptional customer service and disappointing customer service. First and foremost, if you're shopping for an RV, ask for NICK. He is not your typical salesman who's just trying to close a deal. He genuinely cares about his customers and takes the time to understand what they're looking for. The two RVs we originally came to see had already been sold, but instead of trying to push us into something outside of our budget, Nick searched through the inventory and found us the perfect match. We absolutely loved it and ended up purchasing it. He was patient, attentive, honest, and never made us feel pressured. We truly couldn't appreciate him more. Unfortunately, once we moved past the sales process, our experience changed. We waited about 2 1/2 hours to complete our purchase. While we understand that dealerships can get busy, there was never an acknowledgment or apology for the long wait. Even a simple "Sorry for the delay" or a small gesture of appreciation something as simple as a complimentary set of camping chairs or another goodwill accommodation, would have gone a long way in making us feel valued as customers. Our interaction with Alex in finance was also disappointing. The process felt rushed, and when we asked if he could match the financing rate from our pre-approval, he seemed irritated rather than willing to discuss our options. Buying an RV is a major investment, and we expected to feel like our questions were welcome instead of feeling like we were inconveniencing someone. I don't usually leave negative reviews because I know everyone has difficult days, but I also think it's important to share an honest experience. Nick made this purchase happen, and without him, we likely would have walked away. He is a tremendous asset to Camping World and deserves recognition for the level of customer service he provides. For anyone planning to buy from Camping World, here are a few tips: - Ask for Nick- pictured here! he truly puts his customers first. - Get pre-approved for financing before you arrive. - Let the dealership know ahead of time if you already have financing. - Make sure you have RV insurance lined up before delivery, as proof of insurance is required. Despite the frustrations we experienced after the sale, we're excited about our new RV and are grateful that Nick made the buying experience enjoyable. Thank you, Nick, for your patience, professionalism, and genuine care. read more

Camping World - Menifee - Nick the exceptional salesmen! ASK FOR HIM, you won't be disappointed. - RV Dealers Near Me - Menifee, California

From the time we made the reservation and walked in to see the coach everything went like clockwork. Justin was great to deal with and made the deal happen. Everyone was friendly and ready to help. I 100% recommend Camping World Menifee. Now let's go camping!! read more

I would never recommend Camping World to anyone after the experience I had. I came in looking to purchase an RV, and after working out the deal, we shook hands and I was told everything was good to go. They ran my credit, told me I was approved, and I was waiting for the paperwork to be completed. Then I was told by the finance team that the bank did not approve the deal unless I put money down. What was most disappointing was that the finance manager never came out to speak with me. After his team delivered the bad news, he stayed behind his desk and never took the time to explain what happened. I found that extremely unprofessional and disrespectful. The only person who was professional and treated me with respect was Ethan. I appreciate the way he handled himself throughout the process. I will not disclose his boss's name, but as a professional myself, I believe in handling situations with honesty, communication, and respect. If there was an issue with financing, it should have been communicated before getting my hopes up and making me believe the RV was ours. My daughters were very excited about our new RV and having it in our driveway, and now they are disappointed because of how this situation was handled. A good business should be honest, communicate clearly, and treat customers with respect. Unfortunately, Camping World did not do that for me. I will never return and would not recommend this place to anyone looking to buy an RV. read more

If I could give zero stars, I would. We shook hands on a deal, and the sales team made all sorts of promises to get us to agree. I even brought them donuts as a thank-you for what I thought was going to be a great, straightforward transaction. Then came the classic bait-and-switch. After our handshake agreement was fully confirmed, they suddenly came back and demanded a down payment out of nowhere that was never part of our deal. A handshake and a commitment should mean something in business. Save your time and take your business to a dealership that actually honors their word. read more

BE CAREFUL. When going for financing, Alex is a deceptive sales person. He stated that I could receive a package of extended warranties "for $500" - what he didn't clarify was that is what my MONTHLY PAYMENT would increase to - but he made it sound like it was a one-time payment. This is known as PREDATORY LENDING and I would counsel any customer to be very wary of Extended Warranty pricing. read more

Bought a brand new Jayco trailer from these guys in 2025 and the stove was defective, wouldn't stay lit. Both burners would go out, one at a time, over & over & over again. Made it a chore (sometimes impossible) to try to cook anything. I ended up buying a portable camp stove so we could actually cook. Long waits for service made it impossible to get in for a look until summer season was over. We spent a total of 2 months camping in it...week and a half in Yellowstone, week in Glacier National, two weeks Oregon and several other trips and the stove had an issue EVERY day. I had videos showing them the issue and they had my trailer for a month and said they couldn't replicate it (in the world I was living in that's not even possible) Anyway, took it to Ray's RV in Banning, who's serviced my trailers for 20+ years...he replicated it pretty much immediately when he looked at it and solved the problem for me Bottom line, Menifee Camping World IS NOT where you want to buy or service your RV they're dishonest, IMHO, don't stand by their products and generally disappoint on about every level (They signed me up for Good Sam and screwed that up too). If you chance it and get a service writer named Mason run...he NEVER returned a single call when he said he would and was more interested in trying to sell me a $1600 extended service warranty than solving my problem. I'm sure when they see this they'll claim they can't fix what they can't see... Frankly given how quickly Ray's found the issue and then solved it, that's just not true, or Camping World really is as bad as this review describes. I will NEVER go there again and will forever let people know what happened if they get brought up in a conversation. Buyer beware...zero stars regardless of Yelp lets me do read more

Very disappointed with the service. Took over 3 weeks to get warranty approval for my brand new trailer. Having a leaking skylight. Came back broken and now still waiting for their response.... UPDATE: The service manager did call me and has made arrangements to take care of the issue. Also, heard from corporate office and I appreciate that. I will be changing my review to a more positive outcome. Thank you for listening and understanding my disappointment because of the issues I have had and haven't even had a chance to take my new trailer out camping yet. But I do appreciate camping world attempting to make things right. read more

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This is liliana santana and I strongly regret doing business with Camping World. The finance department seems more focused on protecting their commissions than doing what is legally right for customers. It has now been over 18 weeks since my extended warranty was canceled and I am still waiting for the refund that is legally owed to me. The warranty company confirmed the cancellation long ago, yet Camping World continues to delay and ignore calls and emails. The finance department has been extremely frustrating to deal with, especially finance managers Kelly and Alejandro. Instead of helping resolve the situation, there has been constant avoidance and zero accountability. At this point it feels like the delay is intentional so they don't have to lose their commission by issuing the refund. Customers should not have to chase a company for months just to receive money that already belongs to them. This level of customer service is unacceptable and incredibly unprofessional. Because of the continued delays and lack of response, I am now being forced to pursue legal action to recover the refund that is rightfully mine. If you're considering doing business with Camping World, be very careful when dealing with their finance department. Once they have your money, getting it back appears to be a completely different story. read more

The wife and I just purchased our first fifth wheel from camping world in Menifee. I had seen an add on Facebook marketplace, it was one of the sales guys named Justin. We met him at the dealer he walked us around to see all the different models we wanted to see. Told him we weren't looking to buy asap just looking. We left. He didn't bug us whatsoever. Just told us to reach out when we were ready. Month or so went by, thought we found the one. He ran numbers for us and were proud new owners of our Jayco! Very nice. Very knowledgeable. He came from the service world on the RV's if I'm not mistaken he knew the ins and outs. Definitely recommend him if you're in the market! We had issues the day we brought it home. He was back and forth with us to help us out. Unfortunately we had to take the unit in for some concerns that they are fixing a few days after purchase but Justin made sure we were taken care of even on his day off! Thank you again Justin. We appreciate your time and expertise. All the finance guys were great as well. Even another sales guy brought my daughter cookies every time we were in there. All very kind. Hoping to get my unit back with no issues! read more

Camping World - Menifee - RV Dealers Near Me - Menifee, California

My wife and I purchased a Jayco trailer a year ago and were forced to have the trailer repurchase from us from the manufacturer because of the many issues. We have attempted to get our extended service plan reimbursed through camping world and have been met with many complications. Tony and Kelly in the finance department are difficult to reach. When we do get ahold of them they always need to email someone to figure out what is going on. They never give us a complete answer! Funny, when camping world takes your money the transactions seem to be smooth. When you need to be repaid they treat their customers with the upmost disrespect by dragging their feet. We started the reimbursement process in May and it is now July. We are still unclear if our cancellation form has been processed. My favorite experience has been when both finance managers have told us that we need to do them a favor and call them back for an update because both of them were so busy and would forget. If camping world thinks that we will ever do business with them they are crazy. At this point, I want my refund and to be done with this company. I would be happy to update this review if anything changes/ I get information on my refund. read more

The sales staff are so professional, patient in our decision making process. They were educated on all the different models answered all of our questions and we happily purchased! Kelley in finances was very expedient in going through all of our paperwork and very knowledgeable, she was extremely friendly and made the entire purchasing process a breeze! We will refer our family and friends! Thank you for a lovely buying experience!!! No pressure and walked out happy read more

Art is the man. Went above and beyond! Super friendly and welcoming! If you go here make sure to hit him up if you want a phenomenal experience! read more

Caution advised if considering this dealership. Our experience involved confusing payment terms, refund delays, and poor communication. My family and I visited Camping World Menifee on June 23, 2025, to view a 2019 Thor Four Winds 22E (Stock #2562291P). We had an appointment and were informed that a $5,000 deposit was required to begin the financing pre-approval process. We were told this was simply a reservation to view the RV again after cleaning and inspection--no formal contract was signed. Shortly afterward, we discovered that due to local zoning regulations, we legally could not park a Class C RV in our driveway. I called to cancel and request a refund. That's when the tone of the interaction noticeably shifted. Communication became difficult, and I was directed between multiple staff members with no clear resolution. I was repeatedly told that only the General Manager could authorize a refund, but no one followed up or returned my calls. It ultimately took over 36 hours, several phone calls, and repeated follow-ups before the refund was processed. Throughout the process, no one offered a clear explanation or apology. Here are a few points future customers may want to consider based on our experience: * A large deposit was required before any financing approval. * Details on warranties and maintenance history were not clearly explained. * The refund process was unnecessarily delayed despite the absence of a signed contract. * Communication was inconsistent and often unresponsive. * A valid zoning issue that made the purchase unworkable for us received no acknowledgment. In the end, we received our deposit back, but the overall experience left us feeling disappointed and frustrated. I recommend anyone considering this location ask detailed questions, get everything in writing, and take time to fully understand the terms before proceeding. read more

Ruben, Dana and Toni were awesome in assisting my family and I with the purchase of our Toy Hauler. They found the right fit for us and the price that matched out budget! Will definitely do business again and will recommend my friends and family! read more

Camping World - Menifee - Toy hauler - RV Dealers Near Me - Menifee, California

Friendly and thoroughly service. Kelly from financial, Carlos from sales and Robin from service took very good care of us. We recommend Camping Would at Menifee 100% read more

Scott has been exceptional in assisting me with the purchase of 5 brand new travel trailers for my business. He is very friendly and is always available to help me in person or over the phone with my many questions and concerns. Scott is very knowledgeable and does not pressure you to buy like other salesman. I would recommend Scott and Camping world to anyone looking to purchase a trailer. read more

My wife and I had the best service at Camping World in Menifee . Dominic, Kelly are the nicest/friendliest people to deal with oh and can't forget the walk through with Ivan who took the time to show us how to work the rig I highly recommend everybody who's looking for RV's To get it from Them in Menifee .I give them thank you Camping World! David & Corina read more

Great experience and showing from Nick! Had an amazing and very thorough experience with Kelly from finance who helped explain everything with no rush! read more

Donovan was very kind and helpful when we had some items under warranty that needed urgent repairs. He and the warranty department and the technicians worked to get us back on the road safely. Thank you! read more

Everything about our experience was great! They were very knowledgeable and Kelly in finance is amazing! Best behind the door experience we've ever had. Thank you! read more

Camping World - Menifee - Jayco Bungalow - RV Dealers Near Me - Menifee, California

The only people who give this place a decent review are people who they were able to rip off. We had a purchase agreement for an rv and had outside financing, but they never gave us the rv. It was one excuse after another for 2 1/2 weeks that never made any sense. We finally backed out and bought somewhere else. Randy the manager- told us lie after lie Alex-finance- same- lied several times Carlos-sales-pretty much no help after you agree to purchase. Don't bother calling him, he won't call you back. I contacted the corporate office. They only connected me with Randy, the manager. Nothing was remedied, the lies continued and I never received the rv. read more

We have had the best experience with the Service Department. The attention to the customer and time to understand any issues has far exceeded our expectations. Customer service was redeemed with Oscar & Mason. A rare find in today's age. read more

PLEASE if you're shopping for an RV at this location read my review. We paid in full for an RV here. Talk about sales people telling you anything and everything just to make a sale. First of all after we purchased the RV and we called to ask questions, it was almost impossible for someone to return our calls. HORRIBLE customer service!! We actually spoke to a sales manager which was so kind on the phone and he said he would call back on Monday with some answers. HE DID NOT CALL BACK THAT WAS 3 WEEKS AGO!! LOOK SOMEWHERE ELSE instead of Camping World so you're not DISSAPOINTED!! read more

Devon and Nick and Tony helped me. Good guys I would come back. Decent prices Nice trailers Very helpful read more

Mason Hocking was my service manager. His service was amazing. He kept me in the loop the whole time my trailer was being worked on. Every time I asked him to look into something on my trailer he did not hesitate to assist me and get me an answer right away. I can't say enough about how much I appreciate all his help. I would definitely recommend Mason at camping world Menifee to everyone. read more

Dominic our salesman was awesome! really busted his butt to get us in our first RV, answered every single question, made our experience very worthwhile, so good that my brother got one too in the same day... great job Dom, Oscar and the Camping World crew! read more

Camping World - Menifee - Kiddoes ready for adventure in our first RV , hooyah! Thanks to Camping World Menifee , Dominic for hooking us up - RV Dealers Near Me - Menifee, California

The most amazing experience. The customer service was undeniably the best ever. Everyone was so pleasant. From Scott the salesman, Tony in finance, Eddie the general manager and the young men who did the walk arounds with us. Customer for life. Thank you, Menifee Camping World. read more

Camping World - Menifee - Jayco 19MRK - RV Dealers Near Me - Menifee, California

Do not do business with them. We were already approved through a bank. They were pressuring us to put a deposit on a trailer because another couple was and if we wanted it we needed to act quick with a decision. We had only been there for about 30mins looking at trailers. After telling them we needed a min they said the trailer was taken. Then proceeded to tell us to go to their Colton location. They had this wonderful trailer as soon as we walked in. We loved it we wanted it. We called them immediately to put a deposit down. But......... when paperwork got started they decided to tell us that they don't have a title to the trailer. We can't use the bank we were already approved through because the bank wanted a title for the loan. Then, after deciding to just go with their bank to finance they proceeded to tell us that the trade-in needed to be done a certain way when they knew how we were doing the trade in to begin with. It's was just one thing after another with them that seemed to be their fault for not explaining certain details Buyers!!!!!!! When looking at the trailers make sure to check if it's a consignment or if they own it. They will not tell you from the start. Consignment they hold no titles to their trailers and you have to use their financing to get approved. They say that the banks they use will allow you to get a loan without having a title. Once we decided to go with their financing. we needed the loan for 38,000 Got the paper in the mail from the bank they ran it through and they requested $69,000. That's 31,000 over what we actually needed. Everything about this from start to finish was a hassle and shady. Save your self the trouble and go somewhere else. You will definitely find YOUR trailer elsewhere. We definitely did! read more

Great customer service! Devan, Kelly and Alan were great to work with. Highly recommend this location.

Awesome experience at Camping World Tony, Justin, and Johnathon were amazing and made our purchase fun, exciting and hassle free. Highly recommend that if you are a first time or repeat buyer you start at Camping World. read more

The staff at Camping World- Menifee was very welcoming. From start to finish all of our questions and concerns were promptly answered. Nick, our sales rep was a pleasure to work with. He is knowledgeable and professional. Kelly, our finance manager, was straightforward, honest and professional as well. At no point did we feel pressured into buying, which made the decision for us to buy from them much more comfortable. We highly recommend Camping World- Menifee. read more

Eziquiel was amazing very knowledgeable and patient. He is the standard of customer service.

We were in the area and had some extra time so wife wanted to look at the RV store, they didn't have what she wanted to see but Red showed us a couple of RVs that were close to what she was looking for. Nice location, lots of Trailers and RV, lots of accessories. read more

Juan is amazing, kind, and fast! Thank you for al the help! First time here and the prices beat Home Depot! read more

Camping World - Menifee - Propane and other necessities - RV Dealers Near Me - Menifee, California

I've had my rig repaired twice at this place and they have have been awesome each time!

Absolutely perfect transaction!! From our salesperson Deven to our walk thru tech Oscar. We have been RV camping for well over 23 years and this is our 5th RV and never has anyone else at any other dealer given us the 1st class service those two did and we appreciated it so much. If you're looking for an RV give them a chance to help you get your dream vehicle or trailer. read more

Totally unprofessional! Thought I had prearranged that the maintenance I needed done on the cougar trailer would be under warranty. I scheduled it before my warranty was up, but camping world closed the two nearest service departments. So I had to drive an hour and 45 minutes, and was willing to do so because my maintenance was pre-approved under warranty. The Menifee service manager checked with the same keystone headquarters, and between them they decided it was not under warranty. Unprofessional! So I drove over 3 hours to be told your pre-arranged warranty work would not be honored. I would not recommend Camping World of any business transaction. read more

Blake, Matt, Randy, Kelly, and Eddie were amazing to work with. We needed to adjust the camper selection and they made it happen. We could not have had a better experience. Thank you all so much for making this happen for our family. read more

Jake was great to work with. He spent a considerable amount of time with me figuring out what my needs were he really paid attention to the details and always offered us several units to choose from. That is what matters to a customer. We need to be heard and not have a bunch of wasted time looking at things that don't fit your needs. Jake is a natural and was not a high pressure salesman which was also a requirement for me. I run from high pressure. I would highly recommend Jake to any of my friends that are looking to purchase new or used camping equipment. read more

Awesome experience. Ruben was helpful and knowledgeable!, was able to answer every question that was asked. Impressive!!