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    Sun Clinical Laboratory

    1.4 (30 reviews)
    Closed Closed
    Updated 3 months ago

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    Sarah L.

    The service is terrible. The front desk staff are unwilling to help and have a bad attitude. They yell at everyone. Do not come here.

    Eirleen T.

    Do not go to this location:19059 Colima Rd, Rowland Heights!!! I arrived there about 12:05pm on 8/11/2023. Sherry, who is a front desk told me that "they got off already". They even have a sign posted on their window shows "Lunch time: 12:30 to 1:30, and 12:15pm is the last walking". I called them yesterday because I do not want to have this kind of problem, but no one picked up the phone, so I called EL Monte location, and someone confirmed to me that the 19059 R.H. location will open until 12:30pm tomorrow. Most people need the blood test by fasting at least 8 hours.... The result you can see what I got; they even do not care you cannot complete the blood draw after No drink/No food for at least 8 hours. Because I called the EL Monte location again and LeHa told me to go to another location today or go back to 19059 R.H. location next week, that means that I must fast again. Their service and procedure are bad, so terrible.

    Hematoma
    Byron R.

    BE AWARE...I obtained a radial nerve injury after having my blood drawn here. There are inherent risks to any medical procedure including venupuncture, however, as a phlebotomist this is your professional specialty and must practice by standard of care to reduce chance for (nerve) injury. This business will be reported for there safety practices. The manner in which the phlebotomist drew my blood was aggressive and careless, she did not give any warning after placing the tourniquet and went into my antecubital fossa at a sharp and deep angle. I immediately felt sensations that ran down my arm and into my wrist and hand. She went too far and there was no blood return, so she had to withdraw and pull back the needle approximately 1cm before getting blood return. This means she went through and through the vein, or too deep, causing her to hit my radial nerve. I am myself a medical provider, and I made her aware that this is improper approach to accessing peripheral veins and that she should not blindly poke as deep, hard, and fast as she did. I have had venupuncture prior where I felt a slight tingle, or brief period of nerve discomfort, however this electrical pain continued to hurt, and she did not acknowledge my pain, she told me it was normal. She continued to draw blood as if nothing was happening, and I was clearly in a lot of discomfort and trying to hold my arm still as the electrical pain continued to shoot down my arm and into my thumb. For being a place where your only job is venupuncture, I don't care how rude or long the intake process is, but the skill-set should never be compromised due to carelessness and feeling rushed. It has been 2 weeks and I still have residual nerve pain, my PCP says it could take up to 6 weeks to normalize. Thanks....will not be returning here if they remain open.

    Someone just walked in after I waiting for 30mins. Nurse and him are know each other
    Kim Y.

    Come here for blood test, the receptionist let me feels like I went back to China where everyone was so rude and extremely bad attitudes. I am under LA care which is free medical coverage meaning every one treats badly because of free coverage?

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    2 months ago

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    10 months ago

    very bad attitude! Front desk lady is rude and refuse to do my blood draw at 11.50am. They closed at 12.30pm!

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    Sun Clinical Laboratories

    Sun Clinical Laboratories

    2.3
    (20 reviews)
    0.8 mi

    Walls and floor dirty people keep putting their feet on. They don't communicate how the process…read moreworks to get a number first then sit down then wait to be called by number the. Paper work then wait agin to be called restroom needs fixing especially if you need to go in for urine test they don't give you wipes to help clean area for urine test. The tubes and machines are visible at patients reach . Kids reach . They make enough money for an upgrade and better table chairs for blood draws.

    Came into this lab for a blood draw after an appointment with my PCP last Monday in the late…read moremorning. It was my first time coming to this lab and I was not sure what to expect. The lab office is located right next to the Allied Pacific Wellness Center, but I had a hard time finding the place. Walked into a building with the address listed on the back of the lab sheet only to find that it was not there. After walking around and almost giving up to go to the location in Diamond Bar I finally found it. As I enter, there was no one at the front desk so I peeked in and a lady rudely asks me to take out my ID and insurance card, then yells at me to put signatures and initial. No hello, smile or any greeting at all. It felt like she hated her job a lot. Before proceeding to draw my blood she put on gloves, but no where in between did I see her wash or sanitize her hands before or even after getting the materials. My skin isn't that thick, so the veins are pretty visible from under my skin. I watched as she looked for a vein to poke the needle in and she seemed somewhat nervous. I noticed she tied the rubber band towards the lower part of my arm by the elbow. Initially, there was no pain or numbness at all. The bruising wasn't too bad as well, other than the site of where the needle was. After the blood draw she gave me a cup and told me to leave it on the counter in a basket somewhere. As I walked out she told me to drop it in the basket and hurriedly pushed me out so that she could lock the door right away without putting any signage. There were a few people who tried to come in after, but I don't think they ended up being able to go inside. My arm has been feeling numb and in pain every time I try to use my left arm to pick something up or if I touch it by accident. It has been over a week now and this has never happened to me out of all the times I have gotten a blood draw. My arm seems to be bruising up more and more as the days pass and I'm not sure if I should be worrying. This has been such a bad experience and I do not think I will ever return. The lady drawing my blood was so rude and did such a terrible job, leaving my arm all bruised up and numb. Not only that, but if she isn't washing or sanitizing her hands before and after drawing blood that is a major red flag. I would recommend staying away from this lab at all costs! The workers at the other labs are always friendly and nice at the other labs I go to and I wish I stuck with that instead of venturing out to try a lab I have not been to before. Well, at least now I know, never again.

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    Sun Clinical Laboratories
    Sun Clinical Laboratories
    Missing seat for patients

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    Missing seat for patients
    ABC American Bio-Clinical Lab

    ABC American Bio-Clinical Lab

    2.2
    (13 reviews)
    0.8 mi

    There is only one staff doing all the blood draw, paperwork, everything. Staff is Chinese with very…read morelimited English. The wait was an hour just for blood draw, eitha. Total of maybe only 4-5 people ahead of me. There is a sign in sheet, but it's completely useless as the staff never calls name from that list order. Instead you have to remember who was before and after you and keep an eye out when it's "your turn". Compared to Quest this lab felt like it has technology 20 years behind it.

    So absolutely DISGUSTING…read more Where do I start? Maybe its the moutain pile high of cups of people's urine right on the counter where you check in. and none of the urine cups has any bags over them, just cups stacked on top of each other, and no one knows if they are labeled correctly with hand written labels, or if it contains someone else's urine. I came to get a blood and urine test and it was the worst experience EVER. I stood in line for a good 20min waiting. There was only 1 person working, she was checking people in, entering the paperwork AND taking blood at the same counter. The whole place was rather disgusting. No sanitization of any kind. The urine sample collection was a joke. They have a bathroom for urine sample collection but they won't let any of the patient use it. So they directed everyone to the public bathroom across the hall. Which means that I can give the cup to anyone and collect someone else's urine and no one would know. There's no legal collection protocol in place. There's no bag to put your cup in. The whole place is disgusting, urine, blood is not sanitized at all. Avoid if you don't want to get a disease from someone else. HORRIBLE!

    Photos
    I thought they open at 8AM!!
    I thought they open at 8AM!!
    8/2023 Close up of where she draws your blood thru the lil window. Not painful at all! Shes good and quik!
    8/2023 Close up of where she draws your blood thru the lil window. Not painful at all! Shes good and quik!
    Abc laboratories - city of industry 2nd floor

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    Abc laboratories - city of industry 2nd floor
    Quest Diagnostics

    Quest Diagnostics

    3.1
    (110 reviews)
    2.7 mi

    I've been here probably a half a dozen times, each time with great experience. The waiting room is…read moreclean and tidy. There is never any wait to check in at one of the three machines. The phlebotomists are all proficient and courteous. Compared to the Quest Diagnostics labs and staff in and around Boston, MA, this place really shines. Their system is also punctual. Your wait is no more than 10 minutes from your scheduled time. But don't go early. My husband once went half an hour prior to his appointment time, but his name on the screen kept being pushed back as others checked in with appointments prior to his. He ended up being seen exactly at his scheduled time. This facility is conveniently located in the same strip mall as 99 Ranch Market, Bank of America, and a few small eateries. So there is ample parking, and easy to get food, money, and groceries.

    First time ever going to a blood draw poked twice. I did…read morewarn the nurse my vein is thin and tricky seems she didn't take note to me. This is the result I get. First poke on the left arm the nurse was not successful she poke my either tendon or muscle because there was no blood coming out. Second poke you can see my big bruise arm, she use the fine needle but she was not careful so one point the needle was 90 degrees which it cause the bruise. Sadly this is the closest lab my insurance would take and other than that make appointment beat the waiting in line. The wait room is filled with patients it's crazy. Also if your vein is like my thin and it moves. Tell the nurse using fine needles.

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    Arm
    Arm
    Self check-in kiosks.
    Self check-in kiosks.
    Lobby.

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    Lobby.
    Star Health Medical

    Star Health Medical

    4.4
    (190 reviews)
    1.1 mi

    A few weeks ago, I started having some health concerns and was worried about how long it would take…read moreto get everything sorted out. A friend recommended this clinic, and I'm glad I listened. From check-in to checkout, the entire process was smooth. The staff were kind, attentive, and made me feel comfortable right away. I expected the referral process to take days, but they handled it quickly and kept me updated. When I needed medication, the prescription was sent out without delay. It's rare to find a clinic where everyone genuinely seems to care about helping patients. Their efficiency, professionalism, and friendly attitude turned what could have been a stressful situation into a very positive experience. I would definitely return and recommend them to family and friends.

    Oh, please. If there's a zero star, the NP deserve a zero star. I was calling them today like 3…read moretimes regarding my mom's lab results. They keep saying: "oh, we're busy right now, we'll calling u back." It never happens. All lies. Zero calls back. Worst one, the NP was yelled and didn't even want to listen to the complain, and hung up. Waow! What a service! Super epic. They called, inform about "something" that wasn't a clear instruction, and wanted us to check with a neuro specialist. How to communicate with the next doctor, if the instruction I received wasn't clear? If u inform something to someone, and someone communicate it to someone else, and it became unclear what do you want, cannot give response back, get the hell out pls. Do it yourself. Don't care what u want anymore. When I asked, "nicely"... their response was: oh, we're VERY busy right now, we WILL call you back. PRETT!! "Liar!" And the NP was saying: "don't u understand that we're VERY BUSY!!" "You need to listen to me!" (When she's the one NOT listening!) (After I called 3x and waited for them to call back like almost 8 hours???) Don't u think I AM NOT BUSY MA'AM? I was "too busy" waiting for your response, just to ask, what do u want from the neuro? From the kidney doctor? What the hell u want? Explain it nicely, not so complicated ma'am "busy-in-the-world." I'm sure the doctor is a nice person, but NOT the ma'am NP! She's a fucking bullshit!!! Not a profesional at all. They tend to hanging up their phone OR just blocked u into a busy line, so when u called them, NOONE (like literally noone) will pickup the phone OR listen to your voicemails. Their phone is broken, just like their heart is broken. Probably, just come to their busy office, and see how "busy" they are blocking people's phones call to make a very QUIET room. Wow!! Applause to their profesionalism. That's how they got their profesional degree. Just blocking people's phone, and do prescription till their patient's kidney is broken.

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    Star Health Medical
    Star Health Medical
    Star Health Medical

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    Sun Clinical Laboratories

    Sun Clinical Laboratories

    1.9
    (34 reviews)
    4.6 mi

    Our family have been coming to this place for blood work for many years. The previous experience…read morewas okay but lately we had very horrible experience with the front desk lady. She probably really hated this job because she was so rude so impolite and when she talks to you she sounded like you are stupid or low life. This is very unpleasant. We are here to do blood work and bringing revenue to your company so you can keep your job but you act like we are begging you to do blood work for us this is insane. I ended up calling the corporate office and file a complaint which I doubt they would do anything but I'm doing what I could so that others don't have to experience the same thing that my family had to go through.

    I'd give this spot 0 stars if I could. They might be great people but perhaps just horrible and…read moretheir chosen professions? Their skills, or lack thereof, definitely need to be improved. They were unable to successfully draw blood from my mother after two initial attempts. The third attempt was finally successful but after 1.5 vials, the tech stated that they needed to try the other hand again to see if it would be faster. 2 more unsuccessful attempts on the other hand and they ask my mom if she'd like to come back tomorrow, when their coworker is working instead (mind you this is after already telling her to fast for today's blood drawing). She ended up leaving and going to a different lab. Absolutely amazed that this place is still open. Someone needs to look into it.

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    Sun Clinical Laboratories
    Sun Clinical Laboratories
    Sun Clinical Laboratories

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    Sun Clinical Laboratory - laboratorytesting - Updated June 2026

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