great they are open all the time, usually a lady is there during normal hours!!! She is helpful and very nice (Venice). Could never get into Venetian Cleaners?? No weekends, open at 10 am, closed at 3 or 4 pm?? useless? I have two gripes 1) price list price list price list on a computer screen on the kiosk screen on the web......come on this is crazy? Now that I got my first bill this is NOT inexpensive, I would like to get a few shirts laundered and pressed but it would be like $20 a week??? I don't know if laundry or dry cleaning or just press only??? Come on help me be a better customer??? 2) the hangers are on backward on the shirts - this is annoying? Never in 50 years of dry cleaning has the collar been pointing to the right when you hook it on the closet bar. Other than that they are GREAT!!! Need a 24 hour rush on a uniform that I critically needed after it was soiled by somebody at a meeting..... NO problem got it back the next day!!!!!! read more

Fast and efficient system. Easy to figure out their equipment and check in or pickup process. Plus they cone to your home for pickup service, if needed. read more

TERRIBLE!! I took in two suede pillow cases that they ruined! I took in three pillow cases ($150 so very high quality) they charged me $18+/case . . . Came back exactly as I had delivered. Requested a redo - again charged $18+/ case and not much different. NEVER AGAIN!!!! Just terrible!!!!!!! read more

Seriously, so easy and pick up was ready in under 24 hours. I took in 6 shirts to be cleaned and pressed, with medium starch.

Service was on time and loved that I could pick up things any time, 24/7. This will now be my dry cleaner of choice.

You can't get service. No human contact. And the shame is Venice has no cleaning service. It's being taken to a cleaning center. Someone should open a cleaning service with hours 730 to 730. Have a stream-stress available , tears repaired buttons sewn on and zippers replace. Don't be fooled by good reports anything over 3 months is for a totally different company. read more

I am so happy with the new upgrade to the cleaners! Being able to pick up and drop off 24 hours a day is a game changer for me! I will miss the interaction with Miranda though, she is and has been amazing through the years I have been going to your business. Miranda is an asset to you by providing excellent customer service. read more

They charged $42 to hem a cotton, SLIGHTLY wide legged pant, 1". Prices are outrageous! Cleaning service is not very good either.

It is near impossible to find a dry cleaning service now outside of hotels. Found this after weeks of looking. It is semi automated. You put the clothes in the machine and get a receipt. They message you when ready. Pick it up by paying the machine like with a parking meter. A very nice lady there during the day to help navigate. My jacket was ready the same day. It was deposited in the morning. Nice. read more

Sun Country Cleaners: Absolutely horrible customer service and they over charged me! I went there to have a dress hemmed that also has a liner. I picked the dress up and was charged for two hems (the dress and the liner- I totally get that). As soon as I got home, I tried to dress on and realized that the liner of the dress was hemmed, but not the dress itself. I immediately went back to the store and the same woman I saw the first time was there. She remembered me and the dress, and agreed that only the liner was hemmed and not the dress itself. She also acknowledged that I had already paid for two hems, and therefore I didn't owe more money to get the dress hemmed. When I picked the dress up the second time, I checked it before I left the store, and it was very obvious that nothing was done. The dress part had still not been hemmed. No one could give me a reason as to why it wasn't done. Finally, I was told that if I paid more money, they would make sure that it got done. I said that I already paid for it but didn't get it. A different girl got very snippy with me and said, "I don't know what to tell you, except if you pay more money, we will make sure it gets done." I replied, "I've already paid for two services, I've only received one of the services I paid for, and you're telling me if I pay for it again you'll make sure it gets done?" Then I said, "never mind. Just give me a refund for the hem I paid for and didn't get and I'll get out of your hair." She told me she has no authority to issue refunds and is have to contact the corporate office. I called corporate, emailed corporate and texted them. I was very polite in my messages and email and just said I'd like to speak to someone about an issue at their Venice location. Of course, I never got a response at all. I can't believe they stay in business if this how they treat their customers. And I'd love a refund of the money I paid for the second hem that I never received. read more

I really appreciate the wonderful care they take in caring for my clothing. Prices are fair and there is quick turnaround!

My blanket was full of dust, pollen, and fur and was starting to grow mold after getting soaked on a camping trip. Now it just has a small bit of fur in it. Thanks for fixing my blanket! read more

Great cure for customer service, there is none. All automated, no human to ask a question to. .................................Craig

Damaged my sweater and did nothing to make it right after multiple conversations. Took 30 days to finally get the sweater back. Managers do not care if you are satisfied or not. I will take my weekly business elsewhere. I do not recommend. read more

This dry cleaner is a useless storefront that sends your clothing out. They wanted 25% more than others to launder a comforter & demanded a waiver saying they're not responsible if my comforter got damaged or faded by washing in hot water. I requested they use cold water & they refused ... & were obnoxious about it. How does a backwater business like this stay in business ??? So I went to Venetian Cleaners & they were very accommodating! Good riddance Sun Country! read more

I recently got a shirt back from Sun Country that had been damaged during dry cleaning. I took it back to find out what might have happened to it. They thought it had gotten caught on a machine during the process and would have someone from the main office contact me. I heard from Lena after a while and she could not have been more helpful and professional. They were able to have a seamstress stitch up the tear satisfactorily (it was high up on the back side and not conspicuous at all). Lena offered me a credit on my account for my trouble and got my shirt back to the location right after the 4th of July holiday. I received the type of customer service that successful companies employ: solve the problem and make the customer happy. That's what I am today...a happy customer of Sun Country Cleaners. Give them a try! read more

I rarely use a dry cleaner. That said, I got food stains on a brand new pair of dress pants. The did a great job. Fast and friendly. Fair price. Convenient location. I would recommend. read more

Great service. Friendly staff. Great job on cleaning my bright red wool Cape coat. Cost would have been twice the amount in NYC! Good parking right in front. read more

Sun Country Cleaners & Alterations - Laundry Services Near Me - Venice, Florida

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Stopped by this location to try out their dry cleaning. I had a bad experience at another location that since closed and hoped my white button down shirts could be done with light starch and turn out ok. I talked to the nice young lady at the front desk and explained what my expectations were for the shirt and she assured me they would be fine, and that the quality control person would look them over and touch them up as needed. In all fairness she said "we send them out so sometimes they come back not perfect". That being said all 5 of my shirts have extra creases on the sleeves, had ripples on the front where the buttons are, had wrinkles under the arms, and in the back the existing crease was not lined up when pressed so an extra crease on the back was present. It also looked like when they were done they were just shoved together with all of the other "send out" items so all over the front and back where it was supposed to look pressed instead looked like they had been packed together during transport. I would have been better doing them myself. I was very clear in what I was hoping for and it was clear that no one at Sun Country quality control got the message. Not going back anymore. read more

Clothes were always getting lost by the store and were barely stain treated if removed at all. The clothing items were promised for a certain day but would never be on time. Customers were not happy when they were informed they would have to come back for missing items that were promised for a certain date. The store had roaches crawling about, it was dirty and unsanitary! They had a defective heat seal machine--leaving every piece of clothing that needed a barcode with black sticker marks. The workers asked for a new one many times but they just sent another old defective one instead. The starting pay is so low compared to what a normal business would charge if they cared for their staff. Instead the pay for their employees was close to $10/hr which was so low it was insulting.. and if you came into work even one minute late, they took a dollar off your pay for each hour you worked that week. It was clear the staff was extremely overworked and underpaid. This company is beyond overpriced compared to most. They advertise and claim to do alterations but they don't train their staff to do it properly. The customers are told they have to pin items themselves before coming in so they essentially turned the customer away to be helped by another business. The employees are always changing (quitting) because the turnover rate is extremely short. No one wants to work the job of two people and get paid less than they're worth. To make things worse for employees and clients, the managers never answered the main office number. Lastly, the customers in Venice are very rude and unfriendly, they treat you like you are below them and blame you personally for any issues to do with the clothing. Some customers even yelled and had to be asked to leave. Some want a free coupon or free dry cleaning and ask to have their items laundered to avoid the higher dry cleaning fee which can not only damage the product but isn't how a dry cleaners works. Example: Linen is always dry clean only!! read more

Moved to the area several months ago and have been in search of a good dry cleaner. There aren't many! After another DC kept changing hours decided to try Sun Country. Very polite and helpful staff. Yes they send to another location for processing but my clothes came back looking clean and perfectly pressed. Competitive prices for this neighborhood. And they have great and consistent hours. read more

I am new to the area and want to find a great dry cleaner. I took 1 Capri length, sleeveless jumpsuit with matching all fabric, no buckle 1.5" belt, gauze maki dress with attached woven bodice and 1 shawl that was in my dry cleaning bag. They charged me for 4 items... the belt was taken off the jumpsuit and charged as a free standing item. Okay, what the heck. Picked up my order. Are you sitting down? $40.38! I figured it would be in the$15.00 area. Nothing really NEEDED to be cleaned, but I was in search for a cleaners and had these items in my bag. They won't get another penny from me. By the way, this was at the Laurel Rd location which had a funky odor in the store. read more

watch the pricing.$8 for light starch fishing shirt. Quoted $2.89. I was charged $21.00 for a dry cleaned 2 piece suit. $31.00 for 3 shirts and suit. I'm done with this place. They won't be there long! read more

We have been pleased with the convenience and promptness of this dry cleaning service. We are especially pleased with the exceptional customer service of your staff member, Christina. She is extremely personable and friendly and willing to help in any way she can. She always has a smile on her face when she greets you. You are very fortunate to have her as an employee and it makes going there an enjoyable experience. We moved here from Maryland 2 years ago and have been taking my husband's shirts, sport coats, trousers, etc. there upon moving here. The only downside is that the price is a lot higher than what we paid in MD, but that actually seems the norm here. We were also used to dry cleaning being done right on the premises, versus being sent to a different location (i.e. Tampa), but apparently that is the norm here also. read more

This is the best dry cleaners in town! They are polite and professional. There are no washers or anything there, but they do send out everything to their plant in Largo and the even offer wash, dry and fold services. I brought in a lot of laundry for both dry cleaning and their wash, dry and fold services bc I'm moving. They had no problems with the amount and accommodated me. When I apologized profusely they were kind and said that I was fine and other people had brought in large amounts before which was comforting knowing I wasn't the only one and that they could handle my laundry with no problems. They pick up and drop off 3 times a day to and from Largo. Dry cleaning comes back next day and wash, dry and fold services come back in 2 days. I did have 2 blankets that took a little longer, but they had already done a fantastic job on a white jacket I took in that had some brown stains on it that I wasn't worried about the blankets taking am extra day because I knew they would take care of me. Sadly, I am moving out of state and won't be using their services anymore, but I highly recommend them and any time I'm back here to visit and need some dry cleaning done I will take it to them. read more

People were nice and stuff delivered on time. Work was good by the prices are really high. First time at the dry cleaners since moving here full time. Price was triple what I was used to paying. read more

I was surprised how expensive this cleaners was compared to others I had been to before but new to the area I thought maybe they would be good since they have multiple locations. The lady at the front was not very friendly and I'm not sure where they dry clean the clothes because the store looked like it was a clothing store with racks of clothes and no machines. At least I didn't see any. From a sign I saw this location is fairly new and they give a discount for You Fit gym members. I wanted to get my wedding veil steamed but the lady at the counter said they don't do that. I was shocked and a little scared to leave my other clothes since they don't even steam veils. The turnaround time was 3 days to get my 8 items cleaned which was okay I wasn't in a rush but it was more expensive than I thought it would be per item and they creased all of my pants without asking. Some of the creases weren't even so that was annoying. This cleaners is okay but the staff wasn't very friendly and the place is new but looks run down and they don't specialize in delicates which was disappointing so I don't think I'd return. read more

Not from the area but needed dry cleaning between trips. Arrived from Asia on Monday and dropped off dry cleaning Tuesday for 5pm Friday pickup. Heading to Europe on Sunday so no concerns. Friday arrives - pants done, sport coat done, and shirts are not ready. Told they would be ready on Saturday. Saturday arrives and shirts not ready. Asked for phone number of owner and employees refused. Asked for her to call us and received no call. Had to go out and buy new shirts. Employees rude to my wife when she asked how they would rectify the problem. I was one of three people who were in this predicament but unsure if their dry cleaning arrived. If they could not meet the Friday date they should have told me. Owner seems to not be concerned about meeting dates or customer service. read more

Brought in "The sweater from the Old Course in Scotland"...Need I say more? Problem solved. On time. Beautifully restored. Donna is my new "go to" person for any and all dry cleaning issues. read more