This bus driver wouldn't let me on because I have an electric bike. When I asked why, he said it…read morewas because of the battery. This is the same route I've taken for over a month and no one has said anything to me about a battery restriction. A horrible experience!!

Bus driver was awful, did a California stop at a transit center even…read morethough the bus was 4 minutes early. Customer service was just as bad. Told me to arrive early, which I did, so I wouldn't miss it. If bus isn't going to stop long for you to get on nor wait at stop until its scheduled time, and if customer service is going to blame the rider for missing the bus then I'll choose not to use this service anymore. So much for being a public good.

Another wonderful experience on the El Paso Streetcar…read more We rode the car into downtown for FREE, as usual, and it put us right within one block of the action for the EP Día de los Muertos events. When we were done with the evening, we hopped on the events streetcar and were entertained by the lovely notes of Adriana Nevarez. She sang a variety of songs for the occasion. It was pretty awesome. Liz and the kids were dancing, I got into it as well. We were distracted with the Nevarez tunes, but I know that the Wi-Fi was up, if I needed it The streetcar was clean and the riders were super respectful - all there for a good time. We tracked our cars with the Sun Metro app. Love the EP Streetcar.

These little streetcars are so darling and I love that locals seem to really utilize them for…read moreeveryday errands.. It's a fun way to get around the peaks and valleys within the terrain.It was easy to catch and a wonderful way to see the city! I really wish our own city San Antonio hadn't ever got rid of our street cars.Not to mention the paddle boats at Brackenridge Park and the sky rides that were also a fond memory. Maybe one day will bring them back but I highly doubt it.Anyway if you visit El Paso I highly recommend the street cars.

I haven't ridden a whole lot of public transportation since living in El Paso, but I do now ride…read morethe UTEP Shuttle on a daily basis. Obviously this shuttle says around the UTEP campus so if you have to park around the Don Haskins center or the end of Sun Bowl Drive, but you need to get to the center of the campus, you can hop on any of the buses and you'll be there in about 10ish minutes. There are four different routes (West, East, Campus Loop, and Campbell) so consult the map and bus routes if you're trying to get dropped of as close as possible to your destination. All of the drivers are nice, but some are better than others. My biggest complaint is about half of the drivers are too quick and too hard on the brake. This is super sucky when you're stuck standing (which happens a lot on the West shuttle). They do have larger shuttles that tend to have enough room for everyone to sit. Definitely the fastest mode of transportation if you're coming from the outskirts of UTEP. There's only about a 5-10 minute wait between each shuttle. And really anyone can take the shuttle, oh and it's free (so you know... its for me).

1. This service is not "free", our student tuition to pay for it…read more The drivers arent the best. I have experienced going over curbs. The bus is ada accessible for people with disabilities. Rides are not smooth and drivers are awkward. It works for someone who doesnt pay for a parking pass.

I would have assigned -5 if they would allow negative numbers…read more People working there are unprofessional and rude. For some reason the technology was not working in Montana Transfer center, and they sent us to Downtown Bert Williams Transfer Center. Because of staff ruddiness, my day is ruined. I lived in El Paso for 30 years and in the very beginning I was told, "never go to Downtown." I was hoping that certain aspects were improved now, but everything really depends on people that are hired to work at Downtown facilities. So, I would follow the advice given to me in 80s, and I will not go to Downtown again.

NMDOT Park & Ride is a public bus service operated by the New Mexico Department of Transportation…read more NMDOT operates a bus line called the Gold Route from El Paso to Las Cruces on weekdays, except on holidays. Buses operate in both directions during the early morning and in the afternoon as this is intended for commuters. However, the bus might be worth utilizing for a day trip if the timetable works for you. Took a trip from Downtown El Paso to Las Cruces. The fare for the ride is cheaper than driving as it is $3 one-way for the 45 mile commute. The ride takes a little over 1 hour and was a smooth commute. It was not crowded either. There is one stop between the cities in Anthony, which is located near the New Mexico-Texas border. The buses used are tour-style buses. No Wi-Fi on the bus, but I saw a power plug onboard to charge. If the timetable works, I would recommend this service as a cheap way to travel between El Paso and Las Cruces in ease.

Best company to work for!…read more I had a reservation with another company and they cancelled me within 10 hours of our departure! I was desperate to find a replacement. Luckily I found Intermex and these guys were able to accommodate me within minutes. Our trip to Houston was amazing & the drivers friendly. Thanks again for making our annual trip run smooth.

From the owner: Charter bus rental, shuttle buses, corporate, sport teams, school, church, weddings, festivals,…read morefamily gatherings & any transportation needs!