Phone number does not work work, requested lights in walkway be fixed 3 week ago and nothing has…read morebeen done.

New Owner. I…read morerecently contacted HOA and spoke to Candy about a missing pool/gym key needed. The cost was about $35 to replace. I was also provided an email contact at close. I believe owners are provided additional contact info and potentially get a quicker response. If you have an issue reaching the HOA I would call the Owner of the rental unit first if you are a renter then reach out to Candy. Through the limited contact she was very professional, clear and to the point. As for the community, I feel that this Condominium is rather safe, it appears that the community has some deferred maintenance but nothing out of the ordinary. The curbs have been recently been painted making it easier to park off site. Parking within the community is limited.

Last week we encountered a water leak at our condo.  I called the PK Community Management, and was…read moretransferred to Karli.  I was explaining to Karli that water was leaking from behind the wall and...  I didn't even get to: "...from behind the wall." And Karli immediately jumped into action and began to make calls to remedy the situation.  Please note that Karli did all of this in a very professional and calm demeanor.  She went into immediate triage mode to take action. Karli is a very great human-being. If ever I was in need of hiring anyone, I would immediately, without questions asked, want Karli to be a member of my organization.  I hope that PK Community Management knows what a wonderful individual they have on their team.  Thank you, Karli, for all you have done for us.  The repairs turned out great; and with great expediency.  Karli even went above and beyond to check on adjacent condos to see if they also incurred any damage. What a professional.  Thank you again Karli... konrad

Very, very slow to answer questions. I had to email several times and if I called they were always…read more"in a meeting "

Brian is AMAZING!! He really helped me tremendously. He communicates complicated scenarios and…read moreoptions perfectly. A wonderful teacher. I would definitely recommend him. You get more than an appraisal, you get options.

Brian's expertise and knowledge of the market in the Oceanside area was invaluable. His appraisal…read moreof our property led to a higher listing price and the house ultimately sold well over asking price. Thank you Brian!

Lived here for 2 years going on 3! I enjoy the community &…read moreneighbors along with the pool & spa area. Jennifer in the office is always present and available. Anthony has been 100% and on the spot whenever the unit needs to be attended to. A day will not go by without his services and a smile on his face, ready to help! If you need a new start in a nice apartment, calm community & friendly people, Alta Vista Apartments in Escondido is for you!

Anthony we call him Tony is one of the hardest workersI have seen in a while but most impressive is…read morehis ability to do repairs quickly and correctly. Tony is very helpful and always has a smile with a warm greeting.

I have to give it 1 star in order to enter a comment. So many issues with this place…read more The buildings are infested with roaches and other bugs. I moved in over 3 years ago. We replaced the refrigerator thinking they were coming from there but no, there inside the walls and floors. Its the entire building. It would be extremely easy for someone to get mugged/attacked due to the lack of lights. There's a huge lack of concern when it comes the residence security by this HOA. Kids/People hang out in the parking lot smoking weed, drinking, doing drugs. Furniture, Appliances, construction material are dumped by people that don't live here. Vendors have made this their dumping area. I have paid $$$ hundreds of dollars to replace flat tires, because construction material dropped in the parking lot. Parking spaces are taken up by cars that are broken down, undrivable, or have expired licenses. The Community Manager gets paid whether or not anything gets repaired here.

We went to view a condo that was for rent. Pull up, there's gates, but they clearly don't work and…read morearen't closed and haven't for years. During our walk to the unit, there's trash everywhere in the common area. All the patios look to be used as trash dumps for the units. All the windows and sliding doors had the screens off of missing, but omg all the patios were full of trash! Like mattresses, trash boxes, old windows. Oh, to our right was boarded up units, upon further inspection, THERE WAS A FIRE! The upstairs and downstairs units boarded up and gutted.... I looked it up and it was from January of this year and no work done to fix! They are charging nearly 2k for this place, Dude, looking at the last reviews, our assessment today was more than correct...

I have sold and bought numerous homes with Natalia, and she is a real professional in her field…read more She has more then 10 years of experience, and she really shines when doing a deal. I was always able to get the price I wanted and the negotiations were extra smooth. She always got me great prices, regardless if I was on the buyers or sellers side. Keep up the great work Natalia, you got me as a client for life.

From the owner: Buying and selling residential real estate in San Diego, Encinitas, La Jolla, Rancho Santa Fe, Del…read moreMar, Carlsbad, San Marcos, Pacific Beach, Solana Beach. Single family homes, condominiums, 1-4 unit properties, income properties.

Allyson with the Robison Home Loan Team was great to work with. Very professional, quick to…read morerespond, and on top of everything throughout the process. As someone in the industry, I truly appreciate working with other professionals who move with urgency and communicate clearly. I'd confidently recommend her to any first-time homebuyer or even a seasoned buyer. It's always nice doing business with true professionals.

We worked with Ronnie and the team at Robison to help us purchase our first home! Ronnie took the…read moretime to explain everything about the process in detail, answer all our questions, and provide transparency the whole time. Since purchasing, the Robison team has remained in contact, sending cute holiday letters, homeowner best practices, and more!

We rented an apartment at Hidden Cove for my daughter and her two roommates while they attended…read morecollege. The community itself was lovely--neighbors were friendly and respectful--but unfortunately, the apartment management was a completely different story. At first, Karla was great--responsive, professional, and helpful. But toward the end of the lease, communication disappeared entirely. I have proof of multiple unanswered messages, both by phone and through their renter app. It felt like once they had no more use for us, they just stopped responding. Now let's talk about fees--because Hidden Cove will find a way to charge you for everything. We set up electricity, or so we thought. Turns out it didn't go through, and since power was still running, we had no idea that Hidden Cove was footing the bill--until months later. That's when they tacked on not just the utility fees, but an extra $50/month in "admin charges." And conveniently, they didn't start billing us until October--so we couldn't even dispute it. For a while, utilities alone were over $500/month. Add to that $65 per car for parking and a $50/month penalty for having three cars, and it was just ridiculous. Despite all of this, the girls made it work, took great care of the unit, and left it spotless. Still, we were hit with a $160 cleaning fee and a $400 painting charge. The walls had normal wear and tear, nothing out of the ordinary. I've emailed asking where in the lease it says tenants must pay for professional cleaning or repainting--and of course, no one has responded. This management company lacks professionalism, transparency, and basic respect for their tenants. If you plan to rent here, read the fine print very carefully and keep documentation of everything. They will nickel and dime you, and once your lease is up, don't expect any support or communication. Do better, Hidden Cove

This might just go into the void but I do hope that it'll help at least one person avoid making the…read moregrave mistake of renting an apartment with these absolute clowns. Live in your car, live in a motel, live with anyone else before coming here. They are snakes in the grass. I get selling things; we all do. However, this line of thinking and strategy doesn't really apply to housing. Karla will tell you everything you want to hear, as a sales person does, but unlike a product or food service an apartment is a semipermanent, ongoing service that a "manager" such as herself has to provide help for. She will absolutely dip out of the picture once you sign those papers. Not only does she make these ostentatious claims about helping and being there and "oh here's my number, call any time" she will outright treat you like a nuisance when she sees you around the complex. Felt great, thank you! The other manager is just as terrible. Ashley seems to be the "head manager" although nothing about this complex makes sense. She is a very defensive, snarky person to deal with and when I brought up legitimate concerns about them screwing us over on our early lease departure, I was told that I was being preemptive and not giving her a chance. Well, funnily enough, she DID screw us over at the end and never communicated with us or put into writing the steps she was going to take to work out our lease agreement and instead completely stopped communicating! Now we tentatively owe 30k on a disgusting, filthy one-bedroom apartment. Who, I ask, can afford that? Especially those who are in an apartment to begin with. If communication is too hard or overwhelming for both of you, do not be managers. In fact, do not work with anyone you have to speak or relay information to. It's like you have made a concerted effort to go out of your way to be defensive, hostile, and unhelpful. You are both useless individuals and deep down you know that, which is why you work and thrive at a place such as hidden cove. The apartments are disgusting. A one bedroom will run you 2400 with their many, many HIDDEN :) fees. My partner and I joked that we'd be better off living in our car instead and it actually turned out to be true. They will never give you your deposit back and will coat the walls with more thick, ugly paint so that you can barely close the doors. They will leave toilet paper holders broken. They paint over their electricity boxes and when you need to reset the electricity because you can't have more than two things connected to an outlet at these holes you can't reset anything without taking a chunk out of the wall. You can hear everything, walls are ridiculously thin. There's BLACK MOLD alllllll over the windowsills. It didn't matter how many times we bleached it or opened our windows, we'd wake up to a mass amount of moisture all over our window panes and a bunch of black mold. Their solution was to do exactly as I did; clean it with bleach and "if it keeps happening, we'll change the windows." That window looked like it hadn't been replaced in 20 years, and I doubt that was the first time somebody had complained. People let their dogs shit everywhere without cleaning it up and although they claim to "fine people" for that it seems to comically enough be the one area these bozos don't greedily pursue. People let their dogs off of the leashes. Kids ride their scooters and bikes down thoroughfares constantly. Park has no listed hours or any that they enforce and people with their kids would be out there at 11pm screaming. People drive like absolute maniacs in the parking lots, my partner almost got hit and I've had a few close calls. People park in spaces they have no sticker for even though hidden cove claims that they take this seriously and will tow cars. Hardly saw that if at all. Trash is everywhere. Dumpsters overflow and trash has just been out in the thoroughfares, days on end. *HORRIBLE office hours. They don't even exist it seems. They just get there when they feel like it and they make sure to lock the doors completely so that you, their tenant that pays their bills, can't come in to speak with them. You have to stand outside like a dog. They also don't answer any of their phone lines and when you do attempt to call them, it just leads you to a person at AIR community headquarters in Colorado. It's completely useless. They don't want to speak to you or help you in any capacity. They make you jump through a bunch of hoops and when you do get a hold of them they are nonchalant and don't care that you had to struggle to speak to them. Like everyone else has said on here pretty much, do not rent with this evil entity. Put your money literally anywhere else. I'm not sure about the surrounding complexes, but if it isn't owned by AIR communities, then you'll have a better chance at a fair living experience. Pictures below for your reference :)

Alexandra Navarro is the best! She recently showed me a house for sale, and although that wasn't…read morethe house I decided on, I will definitely be buying with her as my realtor! When I first started looking at houses, I would walk into places to meet very stand-off ish realtors. Alexandra is the opposite. When I came into this house, I was greeted with warmth and a down-to-Eath vibe. Thank you for treating me with respect and believing in me owning a home one day!

Beyond grateful to be on the hands of Broadpoint! I am a tenant of one of their beautiful…read moreproperties and have had a few things collectively happen at once (to no fault of the group) and they've handled everything with such great professionalism and ease. They utilize an app to orchestrate all my needs and it's been such a pleasure working with their team! Special shout out to Rachel, Melissa, Cesar, and the rest of their contracted vendors. I love my place and feel like the money I pay here is well worth all they've done to help me out. Thank you Broadpoint!! Looking forward to many years raising my babies, making life-long memories here, knowing I'm well taken care of under your management!