My Primary recommended this practice to manage a long-term condition I have, and I respect his…read moreopinion. I perused the Internet and liked what I read. I surveyed my friends and associates and was pleased. I touched base with my insurance carriers and no problem, so it was a go. Online Presence- Up and running but a little behind the times. They have a website but no patient portal. There is a link to make an appointment but all it does is generate a call to the staff. It's time for an update! Arriving- Thy are on the southbound frontage road of US Route 27 between Avon Park and Sebring. There are several turn offs before and after them. Just query your GPS. Parking is no problem. Front of the Office- Always a big deal in a medical practice. The physical part is just fine. The reception area and treatment rooms are clean and mostly comfortable. See my pictures. The staff is better than just fine. Everybody I touched was great! The Appointment- I was able to get an appointment within a week which was great. I showed up a little early and was in a treatment room before my appointment time. Soo far, so good. Unfortunately, I sat there for almost 45 minutes with no contact from anyone! Not a good way to make a first impression! The Md- First impressions were very favorable. He knew how to listen, which is so important! His questions were organized and on point. He spent about 45 minutes with me which I appreciated. I walked out feeling good about my choice. Conclusion- A solid choice! That 45-minute wait hurt but he made up for it with quality time. I'm going with 4 stars for now!

Dr. Lacson was available very soon after hurricane Irma, My mother was desperately sick and…read moreneeded to be hospitalized. Somehow the emergency room we visited the same day was satisfied to hand her a bottle of general antibiotics and send her home. I am convinced that she would have died had he not seen her that day and had her admitted at once. He is an altruistic doctor who is skilled and compassionate. I am grateful to him that my mother is not only still here but well. I have heard several people speak of him in glowing terms. now i understand why.

My wife and I have been seeing Dr. Kundlas for 5 years. He used to listen to us and reply with…read moregood solutions and when we wanted to get a referral for a specialist, he would do so. Not anymore, he does not listen to us, even when we are in pain, he refuses to give any referral. About 2 months ago I went to Dr. Kundlas with an issue in my left knee that I had replaced one year ago. He would not renew my referral for my orthopedic Dr. and said my problem will go away on its own. I had to go back 2 more times until he finally gave me the referral. I saw him about a month ago to renew my referrals for my Urologist and Cardiologist. He refused me again saying I don't need them and all I need is him! I told him I have had a Urologist and Cariologist for decades for my ongoing issues with my prostate and heart with 5 stents. He said, "that's not the way an HMO works". He further threatened me that he would stop seeing me as my Dr. because I ask for too many referrals. I was appalled and astonished that he raised his voice to me and would continually interrupt me when I was trying to speak to tell him that I have pain between my legs and in my heart. My wife went to him yesterday for a referral for a cardiologist because her gastrologist told her she needs to have a cardiologist. Dr. Kundlas listened to heart and said to her "your heart is fine, you don't need a cardiologist". My wife is a stroke survivor and cancer survivor. I am 68 years old and my wife is 71 years old, what people of our age don't have a cariologist??? I am filing a formal grievance with Humana and with any other medical entity that is appropriate. I have now fired Dr. Kundlas as my primary Care Physician and got a new one that will listen and work with me. As of today, he has a 3.0 google review rating, would you go to a hotel or restaurant with such a low rating??? Don't go to Dr. Kundlas, He is not a caring Dr. He does not listen to his patients. He thinks he has a magic wand to make pain, and problems go way all by themselves! He will not refer you to a specialist when you know your own body needs further attention than what he is offering.

He was my Dr for 7 years but in the last year he's become the Dr that pushed you out the door. I…read morehad a life threatening experience with him. If I had not gotten to another Dr I would not be alive today.

I am extremely disappointed in my recent experience with Dr. Bassetti's office and feel compelled…read moreto share what happened. After renewing and paying in January, I discovered that 3,812 mg of edibles were missing from my allotment, and my overall recommendation had been lowered in December without my knowledge, consent, or any communication. According to MMU records, dispensary staff, and another physician, the change was made under Dr. Bassetti's authorization. When I called the office simply seeking clarification, the nurse (Karina) became hostile, interrupted me repeatedly, mocked my questions, accused me of being rude and cussing and three lies, and ultimately hung up on me twice. I had a witness present during this call and a recording. I did not curse or behave disrespectfully whatsoever and was humiliated in so many ways by everything that has transpired now. Instead of addressing the issue professionally, Dr. Bassetti emailed me accusing me of behavior that did not occur and publicly responded to my review in a way that referenced my patient status and implied misconduct. I never gave permission for my medical relationship to be discussed publicly. I only described my experience and the treatment I received from his staff. I was previously granted an exemption by another physician, which I relied upon for managing severe anxiety and PTSD. That exemption is now gone, and I have been unable to obtain the medication levels I was accustomed to without any explanation from this office. I am currently dealing with significant personal loss and recent changes to other medications, which I had hoped to discuss during my paid appointment. I have not been given that opportunity. Additionally, my husband, who is also a patient, received a phone call from Dr. Bassetti at 7:00 PM on a Friday regarding my complaint rather than being contacted about his own pending concerns or me being contacted to actually answer/address my concerns/questions that I've been waiting on clarification on since I called Mon and got belittled by Nurse and then blamed for her actions by the Dr! And blasted publicly!. We have both experienced unexplained allotment reductions. This situation could have been resolved with a simple, professional phone call explaining the changes and addressing concerns respectfully. Instead, I felt blamed, dismissed, and publicly embarrassed. Patients deserve transparency, communication, and basic respect -- especially when they are managing serious medical and mental health conditions. I have documented everything and have reported my concerns to the appropriate state authorities. I sincerely hope no other patient experiences this level of hostility or lack of communication when simply seeking clarification about their own medical care.

This Dr is half the price and a fraction of the service. When people have a problem with his office…read morehe doesn't resolve it. He stoops to running his mouth and breaking doctor patient confidentiality. HIPPA. He is either ignorant or just trying to be manipulative when he acts like people are Doctor shopping who have been a patient of Doc MJ. Doc MJ does not give you the same doctor unless you specifically request it and wait on them. They just transfer you. He's made it out like several people are Doctor shopping because of that. The only doctor shopping most of us have done is coming to you for a cheaper price. You are not even half the service the other doctors provide. And if anybody is in the same predicament with this a****** you can go to true leave and they will give you a doctor that is 50 dollars the first time up front and the rest is free. Do not get sucked into this unprofessionalism. He won't return my call he will not respond to me. He is a coward and I'm waiting for you to call me and talk to me personally. You want to run your mouth and break my wife's HIPAA? Enjoy that fine nerd. Do not go for this half-assed pretending doctor. He changes prescriptions and basket amounts without asking. The first time I went to his office in person which he requires him and his wife who is his receptionist obviously it had a fight I heard them screaming arguing through the door when I walked in. He was short and aggravated when I was there cursing and unprofessional. Again, I know it sure as I'm texting this you're going to respond to this instead of calling me like a professional would. You have my number you have my information I've been trying to contact you for months. When my wife tried to contact you you wanted to get gutter and be all sorts of unprofessional. Keep that same energy. Come break my HIPPA. There's two ways to file for a HIPAA violation and I believe you fell for both of them when reading all of your Google reviews that I have screenshotted. Again just stay away from this headache y'all they're cheaper doctors better doctors. This is an insecure man who tries to flex his authority over marijuana prescription like he has a monopoly on it. Get f*** nerd. Most of us have smoked weed are entire life you're just an easy option. And not a good one

- I say he's the best Primary Physician in Highlands County and I'm sticking to it! -…read more As an older Yelper (age 72) I have the experience to know a great doc when I experience one. I've been with him for 11+ years and here is what it's like to visit this practice. Arriving- He is in private practice and owns his own very nice stand-alone building with private parking. It is just off US Route 27 North. Parking is a snap. Ambience- The interior is spotless with a comfortable waiting room. I don't spend much time there as his process is very efficient. His treatment rooms are also very comfortable. Network- He is part of the Advent Health System as are all of my specialist MDs. It's wonderful and extremely convenient that all of my Docs have access to all my records! Intake Process- When I show up, I usually see two or sometimes three folks that take care of the basics. They are friendly and efficient, do their thing and then pop me into a treatment room. So customer service is exemplary. I usually wait about five minutes before the boss shows up. Bedside Manner- If you are expecting a crisp white jacket and formal attitude, you are in the wrong place! He usually wears shorts and for me he hits just the right balance between casual and getting the job done! Super easy to talk to. If I get a blood test, he calls me within a week after the results are in. Faster if it's something serious. Language Barrier- Folks sometimes ask me if he has a difficult accent and the answer is absolutely not! Anyone who has ever met him will say the same. A quick visit to the front desk to pick up any follow up paperwork and I'm out of there! Conclusion- So I experience an excellent environment with solid caring and friendly staff. My records are organized across my Docs. Dr. Sharma's bedside manner suits me, and I trust him! It's a solid five stars from me!

Horrible office experiences , rude and condescending on every visit…read more Dreaded it every time I had to deal with them.