Terrible experience. We booked the "Deluxe" park model. The pictures advertised of the park models and sites were very deceptive. The site was tiny, the park model was dirty, smelled of cigarette smoke and the water had an overwhelming smell of sulfur. I called ahead to let them know that I would be bringing 2 vehicles. They said no problem, but you have to pay extra for parking. That's fine with us. So when we arrived we thought the site was so small surely the parking was behind the park model. Our mistake. We were told to move our vehicles. We explained the site doesn't accommodate 2 vehicles. The employee who told us to move our vehicle started giving directions as to where we could park. That's when I realized that she was giving us directions to leave the campground and park on a county road. So I stopped her and said, "Are you telling me we have to pay for parking outside the campground?" She responded, "Yes, because if you don't have our placard you will be towed." I told her between the state of the dirty park model, the smell, and the tiny site I was disappointed. She took some notes, but nothing was done about the situation and they refused to accommodate the parking situation. My husband even asked her if she would come to the site so we could show her what the situation was, but she refused and became abrasive. I was overwhelmed we walked out of the office. We weren't comfortable parking off the premises and couldn't believe we were expected to pay for parking that wasn't even in their campground. We felt defeated so we squeezed our vehicles onto the tiny site and gave up having a camp fire or use of the grill. On top of that a firetruck came through around 4:45 in the morning, but the main road was too small for emergency vehicles to get through. First responders came through banging on all the campers doors to move their vehicles even further in bc they could not get down the road. The vehicles along the road were not hanging out onto the road. We were completely on our site also. However, the fire department still couldn't fit their fire truck down the tight road so we had to move the car even closer to the fire pit to the point of touching it. Not the fire department's fault. I'm not sure how this campground gets away with this. We paid around $1000.00 for this site for 3 days and were just shocked at the lack of customer service and lack of professionalism. By the way the campground was not fully booked. There were several empty sites available throughout the campground. The site that was one of their rentals behind us was vacant the whole time and had a larger site to park. They could have easily had us move to that site. But chose to ignore the issue. Needless to say I would not recommend this campground to anyone. read more