We are yet to try the services, however, so far the experience has been quite professional…read more We were contacted by Iain from Shine On Solar & Maintenance through Yelp Projects query. He is prompt. Came over to look at the jobs needed to be done, sent a quote within no time. Iain communicates actively and likes to provide answer(s) to any question one may have. His price quote has been competitive too. So far a good experience!

Responsive, trustworthy and good communication. Ian came and assessed our old system and cleaned…read morethe panels. He didn't try to sell anything and agreed to check back in a year. He seems honest and thorough. Will keep his number handy for future reference.

It's done! For us , it had been a little longer project than…read moreanticipated based on our home. But it's done! Thank you to Dan Moran, our project manager, who was always available whenever I called with answers or solutions. Dan has a very calm demeanor and an easy flow in explaining different processes and how the system and the app work. I really appreciated Juan Carlos, our electrician. In addition to upgrading our panel, he had to do a couple of hole patches in our wood siding , which is out of his general scope of work , but did a nice job at it. Juan was very thorough and I appreciated his cleanup when he was done.There was no scraps of wire, electric tape, nothing left on the ground, which was very much appreciated. And as a side note, there are four houses on our street who have used Northern Pacific Power for their solar needs. Which I would think in itself, is a pretty good recommendation.

Five stars for the installation -- outstanding project manager and crew: responsive, punctual,…read moreprofessional, top-quality work. One star for the sales process. When we raised concerns, I believe the salesperson my partner dealt with wanted to make things right, but sales leadership stepped in, dismissed our concerns as unfounded, and offered nothing. Those concerns were (and still are): 1) Sketchy contract execution. NPP offers a 5-year prepaid lease in partnership with Balto Energy. It lets homeowners offset installation costs because the leasing company collects a 30% federal tax credit (no longer available to homeowners) and, in NPP's words, "monetizes that tax credit over 5 years." The contract was executed by sending the DocuSign to just one partner, with all owners lumped onto a single signature line -- one person signing on behalf of the other. For a married couple in California, that's legally questionable under community property law, given a) the encumbrances placed on jointly owned property, and b) no power of attorney authorizing one spouse to sign for the other. I never saw the agreement until installation was underway. 2) Misleading claims. My partner was told, verbally and in writing, that we'd "own the system outright" at the end of the 5-year term. In truth, the contract contains only vague language about a fair-market-value buyout, with no detail on how to initiate it or who to contact at end of lease. We've had zero contact with Balto through this entire process -- only NPP -- yet NPP's sales director told us they have no role in the lease agreement once it's signed. In other words, they don't stand behind the product they sell. Don't be like us -- do your diligence (especially if you're over 65 and new to solar leases), verify every claim against the actual contract language, and make sure all owners review and sign every agreement.

Diamond certification and prolific reviews turned out to be what we experienced with their work on…read moreour Guerneville house. Their estimator was knowledgeable and precise explaining options and what was required The resultant estimate was detailed and transparent. The two electricians were clear, efficient and communicative explaining one project that could not be completed that day. They also completed a clean-up of past gerrymandered wiring. All in all, we are pleased with their work, transparency and definitely for the value received.

Update: I had them come out to install an outdoor outlet and fix a couple problems. They showed up…read moreon time and got the work done perfectly in one hour. 5-star experience. ----------------------- I contacted B. Henry's Quality Electric when my solar inverter needed replacement. Even though they didn't perform that work themselves, they referred me to one of their installers and, in the process, saved me money by bypassing the markup they could have charged. That level of honesty is pretty rare. They could easily have kept the work in-house or added a layer of profit, but instead they focused on what was best for me as the customer. They also followed up several times by email to make sure everything was going smoothly and that I was happy with the outcome. Great customer service and a company that clearly values long-term relationships over short-term profit. Highly recommended.

I would gladly recommend Santa Rosa Solar and electric to anybody. They went way above and beyond…read morefor me helping me find the right inverter to replace mine that had outlived its days. Thanks so much for helping me get back up and running.

Had a great experience with Solar Santa Rosa! They were very responsive, thorough and friendly. I…read morewas given options, and the process was explained to me in detail. I appreciate being taught during the process which made my decision to move forward that much more comfortable. I've priced out other systems where I wasn't really sure what I was even getting. However, the price was fair, and the install time for my timeline and needs. Thank you Team Solar Santa Rosa!

I had a very complex solar job (remove existing, repair/clean, remove/replace roof, put everything…read moreback, add battery) and First Response was FABULOUS! I interviewed more than 5 other firms and they were standouts even then. First response had to manage through weather delays, roofing delays and a PIA owner (me!) they over delivered. Everything works great, I didn't have to complain once which is a first in many many years. You can't go wrong with First Response

First came heat pumps and an EV. Having our solar system installed was the last step in our…read moretransition to becoming an electric home with its own power source. Along the way we had plenty of time to research rooftop solar and local contractors. First Response Solar stood out from the very beginning. It was clear that they understood why they used each piece of hardware and how these pieces related to each other and to our needs. We chose them over three other proposals and could not be happier! In addition to doing top notch workmanship, Chaz and Dylan are easy to work with. Our system performs exactly as they had described it to us. Obviously it is a big step to invest in a solar roof and we feel that we now have a system that is well designed, perfectly installed and fully operational. We cannot recommend First Response Solar highly enough.

We used Suntegrity Solar for the system on our new home in Corte Madera, and I'd recommend them…read morewithout hesitation. As a first-time solar customer, I didn't know much going in -- but Dawn, Keith, and the team made it genuinely easy. They were communicative at every step, thorough in their work, and fast. Where they really stood out was navigating the permitting and PG&E interconnection process. That side of things is cumbersome and confusing at face value, and there were a few hurdles along the way, but Suntegrity handled it and kept me informed the whole time. They took what could have been a headache and made it painless. If you're considering solar and want a team that communicates well and gets it done, these are your people. Thank you, Suntegrity!

Wow, Keith is super professional and considerate, providing all aspects of information to enable…read morecustomer decision making. I highly recommend Suntegrity Solar. They are the best in the business!

Peter Kim is an absolute treasure. He intraduced me to solar energy and has been by my side from…read morethe start. He is a delight to work with. Peter is dedicated, professional, friendly, knowledgeable, patient, caring , and supportive. I have texted him with questions and concerns. He is immediately responsive and quickly resolved my issues. I trust him implicitly. I am so grateful for all his hard work on my behalf. You should be proud to have him as an employee. Respectfully, Donna Poulter

I wholly endorse Peter Kim and this team for a quality product delivered. At every point of the…read moreprocess I was informed. Friendly service from the installation team done right the first time was the end result. I will refer them whenever I can.

Great crew, from sales to project manager, to installers, to inspectors, to accounting. Very…read moreresponsive and pleasant. Quote was reasonable for the value of the solar panels and battery back-up. Highly recommend Vital Energy.

Please do your research and get everything in writing before hiring this company. Based on our…read moreexperience, the company has only been under the current ownership for a few years, which was different from the impression we were given when we hired them. We are currently in a terrible situation and have incurred a significant amount of additional expense. Our home is not currently safe or suitable for us to occupy, and we have been unable to live there. Communication from the company has been extremely disappointing. We have not received meaningful responses directly from the company and have primarily been communicating through the owner's attorney. I strongly recommend doing your due diligence, getting everything in writing, and making sure you fully understand who you are hiring and what is being represented before moving forward. This review is based solely on our personal experience with the company.

Sun Solar Electric is an awesome company to work with. I have done multiple projects with them…read more Electrical upgrades, lighting, and solar. They even helped me with my water project while they were on site last time. Thorough and clean, plus the price was right. Thanks to Mike and the team for such great service over the years.

Hi, I was calling for the service of my installed solar system . I talked to Jayson on the phone…read more He was very professional and very detailed to tell me what needs to be provided for the site visit. I am strongly to recommend Sun Solar Electric for your Solar need! Thanks again Jayson!

I hired SonoMarin Solar to remediate a solar installation that had been left with permitting and…read morecode-compliance issues by another contractor. The original solar work had been done in conjunction with a reroof, and by the time SonoMarin became involved, the project had become a complicated and stressful situation. The process took about six months from my first communication with SonoMarin to completion, in part because the original contractor's surety company was involved. Nick Paggi worked with the claims representative to explain the deficiencies and help resolve the issues. He was incredibly patient in providing updated estimates and documentation to satisfy the adjuster. Throughout the process, I appreciated that he was willing to take on a difficult remediation project and see it through. Nick was professional, responsive, and easy to work with. Ayelet, the office manager, deserves a special mention as well. She talked me off the ledge on multiple occasions when the process became frustrating, and I really appreciated her patience, communication, and reassurance. Ray managed the onsite work and inspections and was also great to work with. He kept things moving and made sure the necessary work and inspections were handled properly. The crew deserves credit as well for working through some unsettled weather on installation day, including periods of light sprinkles, to get the job done. After the experience I had with the original contractor, working with a company that was knowledgeable, responsive, and actually followed through made a huge difference. SonoMarin took on a complicated situation that wasn't of their making and helped get everything resolved. I would definitely recommend SonoMarin Solar, particularly if you have an existing solar system that needs remediation, permitting, or to be brought up to code.

We had backup battery systems installed at two different homes--one in Napa and one in Marin--and…read morehad an excellent experience working with SonoMarin Solar on both. The original solar systems were installed years ago by SolarCraft and Ambrose. When it came time to add a backup battery in Napa, we chose SonoMarin first. That project went so smoothly that we later asked them to install a battery on our older, more complex Marin system as well. Despite the added complexity, they handled both installations efficiently and got everything up and running without drama. Ayelet in the office deserves special mention. She provides near-instant responses to texts and emails, keeps everything moving, and somehow manages to coordinate all the moving parts with ease. If you've ever dealt with solar projects, you know how valuable that is. She had seemingly infinite patience for my never-ending questions, handling them with professionalism and speed. She also helped me apply for relevant rebates and helped interface with the nightmare that is PG&E, making it all look easy. The whole team jumped through hoops to get the system in before the tax break expired. SonoMarin is a small company, localled owned and run by the same people I originally worked with at SolarCraft on our first install years ago, which really shows in the level of care and accountability. Avner and Nick have built a great company. Pricing was competitive--frankly, all three bids we received were in the same range--but the execution and communication set them apart. I would recommend SonoMarin without hesitation.