It's done! For us , it had been a little longer project than anticipated based on our home. But it's done! Thank you to Dan Moran, our project manager, who was always available whenever I called with answers or solutions. Dan has a very calm demeanor and an easy flow in explaining different processes and how the system and the app work. I really appreciated Juan Carlos, our electrician. In addition to upgrading our panel, he had to do a couple of hole patches in our wood siding , which is out of his general scope of work , but did a nice job at it. Juan was very thorough and I appreciated his cleanup when he was done.There was no scraps of wire, electric tape, nothing left on the ground, which was very much appreciated. And as a side note, there are four houses on our street who have used Northern Pacific Power for their solar needs. Which I would think in itself, is a pretty good recommendation. read more

Five stars for the installation -- outstanding project manager and crew: responsive, punctual, professional, top-quality work. One star for the sales process. When we raised concerns, I believe the salesperson my partner dealt with wanted to make things right, but sales leadership stepped in, dismissed our concerns as unfounded, and offered nothing. Those concerns were (and still are): 1) Sketchy contract execution. NPP offers a 5-year prepaid lease in partnership with Balto Energy. It lets homeowners offset installation costs because the leasing company collects a 30% federal tax credit (no longer available to homeowners) and, in NPP's words, "monetizes that tax credit over 5 years." The contract was executed by sending the DocuSign to just one partner, with all owners lumped onto a single signature line -- one person signing on behalf of the other. For a married couple in California, that's legally questionable under community property law, given a) the encumbrances placed on jointly owned property, and b) no power of attorney authorizing one spouse to sign for the other. I never saw the agreement until installation was underway. 2) Misleading claims. My partner was told, verbally and in writing, that we'd "own the system outright" at the end of the 5-year term. In truth, the contract contains only vague language about a fair-market-value buyout, with no detail on how to initiate it or who to contact at end of lease. We've had zero contact with Balto through this entire process -- only NPP -- yet NPP's sales director told us they have no role in the lease agreement once it's signed. In other words, they don't stand behind the product they sell. Don't be like us -- do your diligence (especially if you're over 65 and new to solar leases), verify every claim against the actual contract language, and make sure all owners review and sign every agreement. read more

Outstanding service. I'm so glad we decided to go with Northern Pacific. They did a great job and were so efficient. Everyone I worked with from the team was extremely helpful and walked me through each step. It definitely felt like I was working with someone who had my best interests in mind. read more

Northern Pacific Power Systems recently installed solar on our home and they did an exceptional job! I also love that this business is locally owned since I try to support locally owned companies whenever possible. Like everyone else, we were tired of paying PG&E and wanted a change. Northern Pacific Power Systems was quick and efficient. The whole crew was professional and they had great communication with both my husband and I throughout the process. I can't say enough great things about our experience with this company and highly recommend them to anyone looking to install solar on their home. read more

Northern Pacific Power Systems - Solar Installation Near Me - Santa Rosa, California

We bought a new house and our first goal was to add solar and back up. Found No. Pacific from a Google search. From the very first call, they handled everything: system design, permits, installation, PGE activation, inspections. We moved in and Colton and Max installed our 20 panels and 2 Powerwalls the following week. Inspections were ordered, PGE notified, and everything wrapped up without one single hitch, delay, problem, or unexpected cost. All the employees were knowledgable, kind, respectful and a pleasure to have around. Could not recommend them and more highly. read more

We have solar panels installed by Northern Pacific Power Systems. One panel stated to produce much less so I called. They promptly started the process to replace it at no cost to us. There were some issues but nobody gave up and we now have a new panel producing even more than our older ones! I can happily give them great references. read more

This is the second 5 star review I've left for this business. I've never done that before in my life. I've called back several times, months after my initial install and asked questions. Every time I call, Dan Moran has picked up the phone and demonstrated expert level mastery of all aspects of my solar project. From Tesla App support, to regulatory issues, to battery support, to cleaning/maintenance of my panels and even SGIP incentives, Dan had answers. I haven't experienced this level of competence in any industry over the last 20 years. This company is remarkable and I'm incredibly grateful for Dan and Northern Pacific Power Systems. Wish I could give 10 stars! read more

This review is difficult. My system works well and Dan was awesome. Graham not so much. My system was installed only 4 inches off the roof deck, which I believe is standard. HOWEVER, because of that leaves and debris were caught up under the panels, causing a big time fire hazard. Graham did not care. He built it to code, and that was all he was required to do. When I tried to get him to mitigate, he wanted another $1500, after already charging 72K. He did not care that the system was causing a fire hazard. The company also billed me for the 72K before the system was approved by PGE, which they were not supposed to do. Approval from PGE was also a nightmare, and I'm not sure how much they pushed since they got paid early. I'm not sure I would choose them again. The system works well, but if you have anything abnormal, you will be milked for extra $$. read more

The entire NPP team was professional, responsive and everyone on the team did what they said they would do and kept me informed throughout the month's long process. The overall price was very competitive and I couldn't be happier with the result! read more

LOVED working with NPPS! They were quick, efficient and kept in constant communication along the way. Dan M. was a phenomenal project manager and did an excellent job of walking me through the initial plans and then the app/tools once installation was complete. 5 stars, highly recommend NPPS! read more

Was a pleasure working with the entire team at NPPS for our home solar + battery project in Marin.

The entire experience was a positive one! Excellent service & follow-thru. Eric prepared a clear plan, installers James & Zach were knowledgeable & courteous. And now that my system is on, Dan Moran was & continues to be super responsive to all my questions. Highly recommend NPP for your solar project. read more

Northern Pacific installed our residential solar power system a few months ago. The company's service was excellent. They met every commitment and it was always easy to speak to the person who was fulfilling our contract. The work itself was installed on time, very tidy and the follow up has been great. Solar was new to us and we appreciated being guided in the necessary decisions without being rushed or left feeling like we didn't quite understand the choices. We highly recommend this company and know that the people at Northern Pacific will provide you with the same level of expertise and follow up. Northern Pacific was recommended to us by a friend who had worked with them. They are not least expensive choice but we feel that the quality of the work warranted the investment. read more

We had Northern Pacific Power design, install and commission our residential solar and it could not have gone more smoothly. Devin, the Project Manager, and his team performed remarkably well. Everything went according to plan and prediction. Yes, the solar installation process requires patience as it paces through mandatory milestones but we're glad we chose NPP! read more

What a pleasure having Northern Pacific Power Systems install solar panels and batteries in December 2023. A team of smart, thoughtful people worked through the cold, rain, dark . . . and stayed dedicated and completely engaged. Juan, Dan, Jonathan, Tia--we enjoyed everyone on the field crew. From the start, when Lucas and Graham visited our property and talked through what our options were, we knew we were in good hands. Now we're excited to see how our new, state-of-the-art system works over the next days, weeks, and months. We appreciate how everyone we worked with went above and beyond. A special thanks to project manager Devin for adapting our plan to fit our quirky site and budget constraints. My partner and I highly recommend Northern Pacific. read more

Im very happy with NPPS and my Solar install. Unlike some of my other bids , they really lay out a detailed plan of the install ( where to place panels/system to use etc ). I really appreciated the great communication, on-time service and the attention to detail on the install itself. I highly recommend them for your solar needs. Make sure you at least listen to what they have to offer. I'm glad I did !! read more

We cannot say enough good things about our experience with Northern Pacific Power Systems (NPPS)! Like most homeowners, we tried to do our due diligence when we embarked on this project, and we ended up meeting with three companies. Two of those were standouts, but what ultimately tipped the scale for us was our initial meeting with Tory, our energy advisor with NPPS. He was detailed and thorough and presented not only a system that met all of our energy requirements, but it was also aesthetically the most appropriate for our home! I had literally asked the prior two companies to put all of our panels on our back roof and was told that it was NOT possible as we would sacrifice too much production. Well, enter Tory who opens up his design proposal and had designed (without us asking) exactly what we wanted and had all the science and math to back it up! We were sold and our interaction from there forward was spectacular- the process is complicated and takes a few months but their team has it mapped out to the tiniest details from day one. Every once in awhile we'd think, "oh when does x or y happen?" And we could open up the very first email they sent and find the timeline and explantation. And if we needed information, they answered the phone and are just the nicest, most helpful people, including Adaggio and Caitlin in their office. Our installation was coordinated by Devin, who made it simply seamless. His crew of installers, led by their electrician Colton as well as Zachary and Juan, were so efficient and skilled, we barely even knew they were here! Overall, it was a super busy time for NPPS and we felt like we were their only clients in the world. That's tough to do even in the best of times and our system is incredible-we are very happy customers! read more

What an incredible company. Really. From the moment I met Cassius, who walked me through the process and did a layout for me to Raymundo, Juan, Tia & Alexander who did the on-site work...and Devin! Devin...who kindly answered every question, called me back...amazing. I got other bids (all more expensive with no details provided and generic responses). NP was fast, communicative and wow! I love my solar! Thank you, thank you. I highly recommend this team. read more

I have nothing but praise for Northern Pacific Power Systems. From the early explanation and sale of my solar power system thru the installation and until completion every person I dealt with was professional and did exactly what they promised to do at the time they promised to do it. I highly recommend this company! read more

I don't usually do reviews but I will here because I feel this is a great company to work with. We did a major solar project (~$300k) with NPPS, largely because Graham Beverly pointed out to us that there was an opportunity we could capitalize on that others missed. That was huge. Iterating back and forth on the proposal configuration and other contractual points with Graham was relatively painless. Then the installation led by Devin and team was great too. The truth is that the whole project was frustrating in the sense that it took several more months than expected to get to "go live", but most of that was on PG&E and other parties. Meanwhile the NPPS team was helpful and responsive. My advice is go with NPPS, but be prepared to be patient with the whole solar project because much of it is out of your hands due to the black holes of permitting and PG&E. read more

These guys are the best, hands down. I know that they do projects of every shape and size, and I can only speak to mine, which was quite custom. They were able to install a large ground mount system for us, figure out some big complexities (like how to mount above an existing PG&E easement which they secured their cooperation with, or recognizing that they could use hundreds of feet of abandoned existing conduit to save us money on trenching), and make us effectively "off-grid" all year round (with some light energy savings if needed in Dec & Jan). They came in within range of the other bids that we got, except that those other companies all operated high pressure "boiler room" sales teams that were just interested in getting us to sign on the dotted line with plenty of change orders coming down the road. Throughout the project they were by far the most knowledgeable, in touch, on time, friendly, and efficient of any contractors we've ever worked with. We couldn't recommend them more highly! In fact we've recommended them to several other friends, and they've done 3 projects within our social circle -- one fairly standard project in Marin (with a nice twist -- they were able to squeeze out significant extra performance with a clever design), one large installation in Marin, and another ground-mount in Sonoma. You won't find a more knowledgeable or qualified installer that also will keep the project moving as quickly and smoothly as possible with expansive knowledge of permitting, rebates, incentives, etc. Highly recommended! read more

was very impressed start to finish working working with their team. As we needed to have the roof replaced learned of the sonoma county special financing which included solar. Began to get solar bids from several companies and learned to be wary of hidden costs, buy down of interest rates and lack of qualified reviews. The county has a list of approved contractors and along with my daughters recommendations who was very pleased with them contracted with Northern Power. They began by providing clear time lines, cost breakdowns and introduced us to their team approach of customer support. Very pleased how they followed up on the county requirements for permits and other documents. Best of all worked hand in hand with the roofing company on timing along with county on inspections and expedited PG E sign offs. They really earned 5 stars read more

We couldn't be happier with our decision to go with Northern Pacific for our solar panels. We did a lot of research & talked to several companies before selecting Northern Pacific. From the information/sales process to installation to the recent post-installation, their processes & procedures were flawless from our perspective. They've been very responsive to our questions & communicated with us during every step of the process. So far they've done exactly what they said they'd do when they said they'd read more

Like most others I contacted more than one potential provider to specify and install solar power with batteries for my home. In every respect Northern Pacific stood out from the rest. In every interaction I've had with them their professionalism and pride in their work has been superb. From the initial, on-site, consultation through specifying and installing the equipment the project has run smoothly with no surprises. Highly recommended! read more

Northern Pacific Power Systems - Very tidy installation, now wires visible. - Solar Installation Near Me - Santa Rosa, California

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We have had our system with a battery for outages for one year now. We are extremely happy with our system. It works great and we are not buying electricity from PGE even during this current heat surge. We love to monitor our electricity use on the app on our phone. We are glad that we're off the grid and not adding to overuse of the state power grid. The process of installing the system went smoothly and we weren't affected by any inconvenience. The workers were knowledgeable, neat and respectful of our property, and professional tradesmen. We found Northern Pacific Power Systems through the recommendations of several friends. They designed a system perfect for our needs. We had to go solar to do our part to combat global warming. read more

I cannot say enough about the team at Northern Pacific! They were an absolute pleasure to work with and went above and beyond to educate and communicate. Throughout the installation, I had zero worry and 110% confidence in their delivery. They even went out of their way to adjust their installation as I was getting my house painted at roughly the same time, and there was a concern with overspray. They stopped/paused to make sure nothing was impacted and resumed promptly after it wrapped up! A huge thank you to Dan (our project manager) and the entire install team for their professionalism, flexibility, and for dealing with my constant questions...and last-minute changes :) Not only were they competitively priced, but the value and quality of their service far exceeded what I spent! Thank you Northern Pacific Power Systems...I'll continue to recommend you to everyone! read more

A few years ago we wanted to install roof top solar. Our roof is very choppy and we had a lot of thermal (pool) solar. I looked at yelp and friend recommendations and I was encouraged to contact NPPS. I spoke to Graham and explained our pool solar and roof situation. Also gave him our PG&E billing info. He googled earthed our house. Graham told us based on our available roof space, he felt they could not install a beneficial system for us. NPPS would not do a system. Graham was great and professional. I was amazed a business would decline a job because it would not be beneficial for the customer. So fast forward to a couple years ago. We knew we needed to go with solar and I contacted NPPS. I worked with Sebastian the designer. We came up with a plan to remove a lot of pool solar to accommodate the electric solar. Sebastian was great to work with. Alex was our project manager and our solar was in motion. There wasn't a question I had that Alex didn't answer. He walked us through the process Come install day I met a great crew. Juan 1 was the lead with Juan 2 and Junior. What I learned very quickly is these guys are beyond detail oriented. There goal was never to have the electrical galvanized piping stretch across the roof and down the sides of the house. Well they didn't. I encourage anyone looking for a solar company to drive through their neighborhood. If you see a home with solar with ugly conduit running across the roof and sides of the house, you know NPPS did not do the job. So solar was installed great customer support. I learned a few months ago that with an approved medical device (PG&E medical baseline) there is a $27,200 rebate available for battery backup. Well we were in. I reached out to Sebastian who designed the system. NPPS handled all the PG&E rebate, permits ect. A few weeks ago the crew showed up for the install. I need to say we had a separate project that required a city inspector to sign off on a permit. I mentioned I'd see him in a couple weeks for our battery final. He told me "NPPS is a great company. As far as I'm concerned they could sign off on their own work. They are that good." So the crew arrived. Juan 2 was the lead with Colton and Bill was the electrician. The professionalism and attention to detail was outstanding. They took the time to explain to me the home owner the system as they were installing it. Alex was again our project manager. No surprise they did an incredible job. Alex came out after completion and walked us through our battery app. He and Bill before made sure to show us how to hook up our generator in a power outage when solar wasn't generating to charge our batteries to run the house. This is by far the longest Yelp review I've ever done. I felt it was important to share my experience with a great local company who absolutely cares about their customers. There are many choices out there. You are doing yourself a disservice if you don't give NPPS a call. read more

Northern Pacific Power Systems was recommended by friends of ours after we contacted the "other guys". From the first interaction with the salesmen (Graham and Luke) coming to our home right up until I dropped the check off today(9/12/2023) the customer service has been impeccable. When we signed up, we were told it was at least several months before installation due to a large backlog. We were kept informed as to their schedule, installation dates and finals. When they came to install, I stayed home so they could get in the house. After the first day I realized I easily could have just left the house open for them & that's saying saying something! Great crew, great project management and awesome office support so far. I recommend these guys for sure. It helps that they're local! All good. read more

I highly recommend North Pacific! I was nervous to get solar because you hear such mixed experiences with the process and companies out there but a neighbor recommended NPPS and after evaluating a few companies we went with them. They were knowledgable and thorough. In particular our sales person, Russel answered all of our questions and made us feel well supported. Our project manager Alex was responsive and helpful as well. Installation was smooth and now our system is generating power and we are very happy! Additionally, Russel took the time to explain our new energy bill in full post sale and said we can call him for years to come which is above and beyond what I would expect from a "typical" sales person. This is a great business. If you're evaluating solar providers I can't recommend this team highly enough. read more

Well, good news first or bad news? Good news: Russell, your first contact with Northern, is amazing. SO knowledgeable! Just brilliant. He cinched the for me for sure. But things went quickly downhill after the contract was signed. These guys SUCK at communicating! They don't reply to repeated voicemails or emails seeking information. If you don't care anything about the process or the numerous steps that have to happen to make this happen, then you'll be fine. But if, like me, you want to know what is going on, you're not gonna get that here. A simple list or flow chart of what happens when would have been a simple solution. I was required to get HOA approval (a 30-day added delay) before installation could begin, but despite repeated attempts to get a timeline of the design recommendation, I never received one. The design just showed up one day. Every person that came out to install something at different points had a binder of my project. Where was MY binder? I mentioned my concerns and my wishes to every person that came out. They all said they'd take those concerns back to the office. Unfortunately nothing ever changed! I would get text messages early in the day stating someone would be coming out that day! Good thing I'm retired and could be immediately available, otherwise this would have taken even longer than the four months and counting it is taking. I got a text on a Sunday when I was not at home, "I'm in the neighborhood, I need your login and password to activate your system. Can I stop by?" All that said, I'm delighted with the end product. The people that did the installation of panels (Juan Carlos and crew), and batteries (contractor Tyler Guillory) and inspections (Mark) were exceptional. But project management was woefully lacking; the worst I've experienced with a project of this scale. And customer communications are nonexistent, unless you consider the constant, multiple invoicing as communicating. So if you decide go with them, be sure you get ALL the specifics in great detail up front before you sign a contract because you'll never hear from them unless they're asking for money. read more

I got 3 estimates for a roof-top solar system. All were within reason of one another. I chose NPPS because they are headquartered in Santa Rosa where I live, and they are an ESOP. My experience was very good. What they said and quoted they lived up to. The folks I dealt with were professional, respectful, and knowledgeable. I believe anyone should include NPPS as one of their candidates from which to choose. (For any project of this magnitude, one should always get at least 3 estimates.) It is therefore I give NPPS my recommendation. read more

Shout out to the whole team at No Pac Solar, I had high expectations and all were exceeded! For us, it was all about installer service, the big national Cos occasionally suffer from a poor installer, so I went with the installer with the best reviews. Installers can use any product, it's just a commodity, and they can help you select the best ones for your sitch. Sebastian was the sales rep, easy to work with, really knowledgeable with sound strategic advice, and someone I could always rely if I had any question. Alex, the project coordinator was super easy to work with and really stepped up to sort out our specific challenges. Caitlin was super clear on comms and timelines, we were able so we could shoehorn this in around other projects. Huge shout to Juan and Jake the lead installers, they solved our site specific aesthetic challenges, they worked long and hard, and sung the praises of the company, they are treated well, and they treat customers well. Mark led the inspection and turn on process, super clear and spot on with all the post installation details. read more

We had Northern Pacific install panels a couple of years ago. The job took 2 days and was done by knowledgable and friendly staff. We've had zero problems. We contacted Northern Pacific about adding betteries to the system. They walked us through every aspect of the process and also looked into any available subsidies. We just had a pair of Tesla Powerwalls installed by an electrician very experienced in battery installation. The job took 2 days and done. Didn't have any issues with communucations at any time. I highly recommend this company. read more

Extremely qualified,organized snd informative. Chose this Company from a friends referral who had an installation. these guys are the best! I am retired construction and appreciate the quality of their workmanship, read more

I was referred to Northern Pacific Power by an Electrician who had a system installed by them and had nothing but good to say! When Cassius came out to go over options, I was extremely impressed with the fact that he had answers to every question I had and took all the time needed to help me make an informed decision. I also worked with Adaggio who kept me informed every step of the way through the process and always got back to me in an extremely timely manor! The installation crew did an excellent job an completed the job in one day. This company is a completely "in house operation" so I don't need to hunt down different companies for any questions I may have. They do it all!!! They are knowledgeable and as professional as it gets. I can not say enough good things about them. From the beginning I knew I made the right choice! Thank you to James Paterson for running a fine company..... read more

I signed a solar contract with them in late March and they estimated that they would have it installed in July. They completed the installation the first week in June (a month ahead of schedule). The installation crew was very professional and knowledgeable. The installation passed inspection on the first attempt and PG&E had me enrolled in NEM for my July bill. Northern Pacific kept me informed of each step and answered all of my questions promptly. The system has now been operating for 4 months and it's working perfectly. Overall a great experience and I recommend them. read more

We spoke to four different solar installers when we started looking into getting solar at the beginning of this year. Russel was our initial point of contact and meeting with him was so easy! He came by our home and spent about half an hour going over the various options they had using their software. This was a great and clear presentation of what the options and costs would be like and it was much more clear than some of the other companies. After looking at how the numbers played out we realized we wanted to move forward with solar sooner rather than later so we could take advantage of the federal tax credit of 30% while it is still available. Once we decided to move forward with the NPPS team things got moving quickly! Communication about our project was EXTREMELY clear. We were given a timeline of what to expect and when by Shelby and Adaggio. Everything moving forward was smooth, we had a site evaluation with Devon and then the design and permitting process which was fast! They got our permit in only one week. Our installation came sooner than we expected as well! Our project was on the smaller side (only 13 LG panels) and so it only took one day to install. Colten and Ramundo were our installers and they were great. They were very flexible with me and open to my opinion about the installation including where the conduit would be (not visible at all and in my garage) as well as where the combiner box would be placed. Once we had our final inspection and PGE turned on our Net Metering we were good to go! I love the control I get with the Enphase Microinverters and the Enlighten app. I was able to see clearly how our energy is produced throughout the day and we are already producing more electricity then we use. BONUS POINTS I wish I could give an extra star to Shelby for helping with our financing!!! When I started the loan process with Redwood Credit Union they asked us for a HUGE laundry list of documents and information. I forwarded this to Shelby and she took over immediately. She handled all of this for me and I didn't even have to send a check. RCU sent the check directly to the NPPS team. This experience has been so positive I really can't thank everyone involved enough. We are so happy with our solar project and our new independence from rising PGE costs. Don't wait and call Norther Pacific Power Systems today! read more

These guys are THE BEST. I did a two month search and review of solar companies in the area, speaking to all of them plus reviewing the approach to handling the quote of our complex system. In the end, Northern Pacific Power Systems prevailed. And I am SO GLAD we chose them. They are thorough, professional, personable, dedicated, equipped, trained and experienced. From our large ground-mount solar array installation team, Ray, Jonathan and Matt, to our Project Manager Alex, to the WORLD'S BEST AND MOST DEDICATED ELECTRICIAN...EVER, Jake. (Actually there are two electricians named Jake. The first one spent four and a half days completing his work, the second Jake, came in and solved a thorny issue without any fanfare, simply bringing an incredible level of competence.) Everyone brought their A-Game, finished our REALLY complex installation to perfection. Our system (Enphase) is producing and is performing ABOVE expectations. We COULDN'T be more pleased. read more

Thank you Northern Pacific Power Company!!! https://www.northernpacificpower.com/ Today is the second anniversary of my solar installation. The year prior to installing solar I spent $2,591.46 ( yes I have an all electric home). On my first anniversary (at trueup ) I paid $388.60 one time payment for an entire year of electric use with PGE. Today, I got my end of second year billing statement and I owe $46.79 for a year of electric use. Also worth noting is the tax credit I enjoyed for the year my system was installed. Very happy with my choice to go solar. Northern Pacific estimated the size system I needed based on PGE energy statements, roof size, orientation and amount of shading. They were spot on as seen in my cumulative NEM balance by month. System has continued to work with no issues. read more

Northern Pacific Power Systems - end of second year pge statement - Solar Installation Near Me - Santa Rosa, California

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These guys are good!! No issues. Great staff and installers. Knowledgeable and I can't say enough good things about them.