This suntan city is busy, but they do a good job at keeping things moving. It's clean, the people are super nice, and the machines are up to brand standard. They have lots of product options, and it's a large location with many different beds, sunless tanning, and red light therapy. read more

Sun Tan City - Tanning Near Me - Cary, North Carolina

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Sun Tan City has become one of my favorite places for self-care. Every visit is a great experience from start to finish. The staff is consistently professional, friendly, and welcoming, and they always take the time to answer questions and make sure I'm comfortable. The salon is exceptionally clean, well-maintained, and inviting, which makes every visit relaxing and enjoyable. Their outstanding customer service and attention to detail keep me coming back. If you're looking for a place that truly values its customers while providing a clean, professional environment, I highly recommend Sun Tan City! read more

Only tanned a few times. The last time I tanned, I told the worker that I wanted to freeze my account. (Which they make you do in person). Signed the form and figured it was done. Until I was charged another month. Contacted them and they could clearly see that I had not tanned in over a month and would not refund my money. I will NEVER deal with them again. Wasted money and time when Jill's Beach was 4 minutes away and MUCH better than any experience at tan city. Horrible customer service read more

Used their Sun Tan City App to check-in from the parking lot. The App Offered various beds, spray tan options, or lotions. Nice to have choices, but I do the same thing everytime. Easy. Salon has lots of natural sunlight and open space. Fresh & happy vibes. The gal at the counter, Delaney, was spot on & fast as lightening! Refreshing to see that you can work at a tanning salon not go overboard in the tanning department. Moderation is key. So may healthier options, like red light therapy & spray tanning. Thank you, read more

Love my Spraytans Not sure what I would do without all of you beautiful people. Thank you STC. See you soon. read more

Sun Tan City - Tanning Near Me - Cary, North Carolina

Excellent staff & beds! Always greeted with a smile and feel welcome, immediately. Very clean establishment. Highly recommend!

EASILY the worst customer service I've ever experienced. Waited TWO hours to get into a booth. The staff is beyond clueless, and doesn't seem to care at all. 0/10 if I could read more

Warning do not go here! I signed up for a monthly membership for $89.99. When I cancelled I was told all set. After this billing cycle you will not be charged. I continued to be billed for 3 cycles and had to personally go in. The employee said she could see I attempted to cancel my account on May 17th and I have been billed since. She used the online portal to try and request a refund. I was offered in store credit. I didn't want credits. I then was told again the account was cancelled and called customer service. Customer service said I needed cancellation paper work. Neither time I cancelled at this location was I given any paperwork. This place is a scam, do not go here. Find a gym that includes tanning for $10 a month. $263.97 stolen from their customer and they could care less. Sun Tan city offers the worst customer service of any retail establishment. read more

Kirby, Sam, Rilee, and all of the ladies at the High House Road location are amazing!!! they greet everyone with a smile, the answer any and all questions that you may have about the products offered or the tanning beds themselves. They go above and beyond, They explain everything about the package that you purchased, and even go that extra mile with your customer service. That's why I drive 20 minutes just to get to this location. Lisa read more

Lately I have not been into the tanning thing, been too busy and just not into it as much as I was in younger days. But every year around this time, I try to get a good base tan started pre-beach trip I have with my friends annually in July. I went to my usual place to find it had closed up in my absence. I found Sun Tan City had opened up at the same site I used to go to years ago and tried it out. It's a brand new setup, very clean, stylish, and professional looking. Pretty large as well as far as tanning salons go. So I went in for "the talk" to see if I am going to choose this place for the next good while for getting some color back. It is a membership place, you pay a monthly fee. At first, I was wanting to pay per visit as I have done in the past with many places, but then as I considered the monthly fee, and then how much I will be tanning, it more than paid for itself in about 3 visits. As easy as I burn, I like to use high pressure tanning, which isn't cheap. This way turned out to be a good deal, tanning as many times I desire in the month and I can freeze or cancel whenever I choose, no contract. They do observe the 24 hour rule, in that you cannot come back within 24 hours of your last visit, for safety reasons. The beds themselves are very nice. My experience is with the high pressure beds, of course. New bulbs just installed. The fans within the beds blow out air conditioned air it feels like, very cool. Good control of ventilation fan strength, music volume (you can connect your own MP3 player if desired as well). You can also control the face bulbs independently of rest of your body, in case you don't want as much exposure to your face, nice feature. Beds are very clean, and turnover of the beds occurs fairly quickly. I can usually get a bed quickly even if I am a walk-in. Staff has always been upbeat and nice as well. I would recommend this tanning salon if you are looking for a new place to catch some rays. I have been pleased so far! read more

Sun Tan City - Tanning Near Me - Cary, North Carolina

a big shot out to Callie @ the Cary salon ! This girl had the best energy ! she was so helpful with the product s I wanted & very informative! Callie nade the salon feel like old time &it was truly a breath of fresh air going in there today! i really can't say enough about her! Her personality was the best &it was awesome to see a smiling face & someone who interacted with the clients! read more

Absolutely love this Salon! Everyone who works at this location are so kind and always put a smile on my face ! love them !!

I am pissed! I signed up on May 8th for a Monthly membership and the girl told me it would be billed the same day every month. I made sure to get this information because I planned to cancel after 1 month, hence the choice of the more expensive "Monthly" option- she so no worries, just be sure you cancel before June 7th. My credit card was charged on June 2nd for $28 MORE than what I even originally signed up for! What a fraudulent SCAM! Misleading, dishonest practice for a business! I contacted customer service and they said they won't refund me because this info was on the paperwork I signed. The little girl who signed me up didn't give me any paperwork, and when she asked for my signature, she said it was to authorize the payment. She again reassured me I could just cancel before June 7th and not be charged again since it was before the 1-month mark of when I signed up. I should not be penalized for an employee lying to me! But apparently this company makes most of its profits like this, as there are countless complaints just like this and their BBB rating is a C! Who would have thought you shout vet a tanning bed place! read more

While I like Sun Tan City as a franchise, I was not too thrilled with the service at their High House location. The staff is very young, and while some are sweet, they seem very uninterested in engaging with their clientele. In regards to safety, in the few times I have visited, only one tanning consultant has ever asked me if I have goggles to wear in the sunless bed. From what I have experienced, it seems that it is protocol for tanning consultants to ask each customer if they have theirs. While I understand that the tanning consultant have sales jobs, I am not happy with the way I have been urged to buy the same products I already have. Within a week of buying a $60 product, the sales consultant tried to get me to buy an $80 bottle that is even smaller. It seemed a little bit unreasonable, considering. With that being said, the prices are reasonable for monthly packages of spray tans or faster level tans, and I have always been satisfied with the end result. read more

I've been to this exact sun tan city countless times. I've never used the bed, just the sunless booth. I should have known by now that if you don't have more than an hour to spare, don't try to tan. I had about 15 minutes so I went inside, there was no wait, and I went right into booth 14. As soon as it started to spray me, I noticed something was off. It was spitting the tanning solution out instead of a smooth mist. It was landing on my body in chunks and the entire booth was wet, like I was taking a shower in tanning solution. There wasn't anything I could do since the session had already started, except wait it out and accept that I would have a nasty tan. Since I was in a rush I couldn't go to the desk and complain, or ask for something to fix what I knew would be a bad tan. The next day I woke up and I looked like I had leprocy. I have an important ceremony tonight where my arms will be showing, so this is not good. The pictures attached are AFTER I spent 30 minutes scrubbing my skin raw. The only positive thing I have to say is at least the tan stays for a while........... (which isn't good in my situation) I am extremely frustrated, but not surprised. For anyone wondering, I got dark, clear, with hydration. Look how pale I still am. read more

Sun Tan City - Tanning Near Me - Cary, North Carolina

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I swear to you, this place almost put me in the hospital. I have eczema which in the past has gone almost completely away with a few trips to a tanning bed. It's flared up a bit lately and it's almost spring so it's less noticeable to have tanned skin rather than in the middle of December. I went to this location to sign up for a month and had one session in a lie down bed. It was 10 minutes. The next day I came in to have another session and tried to talk to the attendant behind the counter about having only had one session yesterday in the lie down bed and since I'm bald decided that it may make more sense for me to do the stand-up type. She sort of half listened as she was talking to a fellow employee behind the counter that I'm sure was about a topic more important than a customer's safety, and told me that she would put me in for less time since the stand-up beds are a bit more intense. I went in, got ready, put on the goggles and hit the button. Seemed like a long time, but there's not much to do in a tanning bed other than plan dinner or the rest of your day / week, so I rode it out. About 3 to 4 hours later I had to pick my kids up from after school activities. As I was driving to get them I started getting extremely cold to the point of noticeably shivering. It only got worse on the way home to the point where I immediately went upstairs to my bed where I crawled in still wearing my heavy coat. Luckily there are plenty of places near me that deliver food, so the kids were taken care of to the best of my abilities. Other than that, I crawled into bed at about 7:30pm on Friday wearing my coat, finally took it off at about 11:00pm and then my body started itching like crazy for the rest of the night while I continued to get extremely cold and then hot. I couldn't move. I will save you the rest of the story other than to add that I did not move from my bed until about 1:00 or 2:00pm on SUNDAY. That's when my skin began to peel like crazy. Every place I painfully moved around my house looked like a miniature snow storm just hit. All this after on 2 visits to Sun Tan City. After about a painful week and a half I finally went in to cancel my membership and to get a refund for what's already been paid. The store manager was EXTREMELY helpful with getting that done and it was very much appreciated by me. She even offered to refund my money and give me a free membership. I declined telling her I was a bit turned off of tanning for a while. As she was working on the refund and cancelation, she told me that the stand-ups are not only more intense, but that particular one had just had the bulbs changed making it even more intense with the new bulbs. She also looked at my past 2 visits and saw that the first one was 10 minutes as I was told, but the "decreased" time in the more powerful bed was 9 minutes. ????? I've since made an appointment with a dermatologist to get my problem taken care of correctly and have vowed to NEVER go tanning again. Oh, and anyone else notice that most of the reviews are either 1 star or 5 stars? Looks like damage control. read more

Tried out STC yesterday and was pleasantly surprised. They have a great variety of lotions and a lot of beds and packages to choose from. The staff was friendly and helpful. I would have given it 4 stars but I felt the place should be cleaner. Floors were pretty dirty and the bed I used was showing it's age. For 15$ a month you get what you pay for. Overall it was mediocre read more

Service and staff seem to have taken a turn for the worse I actually drive further now to the Harrison Avenue if I have time.

I can't say enough good about this place. I am finishing up joining my tour of the city which allows you try each bed type before officially joining. It's been so much fun, I have learned a lot. It makes you feel so good and relaxed. Skin looks good, body feels good. It's clean and organized and I am so happy to spend the money to do something for "me" at a place that is so stellar. What makes it exceptional is the front desk girls. They are all so friendly, informative, professional, upbeat and they care. No high pressure sales tactics, just information and options! I have been looking forward to going every day , the energy is so good. I look forward to joining and they are going to have some great April specials from what I understand. They have a great teeth whitening special that I am anxious to try as well. If you need a little happy in your life and want to jump start spring; go check this location out. It's worth a twenty minute drive from my house. I love this place. read more

I am sure the owners of this store have no idea how poorly it is being managed and run. I visit occasionally, though I will never go back based on a recent experience...broken equiptment, the clerks have no consderation of wait times, high pressure up selling, all lead to one bad experience. The monthly revenue this place is losing is most likely thousands of dollars. The location is perfect, though they treat thier customers like it's a priveldge to tan there and do business with them. read more

Love the staff!! Beds are always clean and usually always available so no wait or much of one! Love the Instant bed! Instant tan!

Honestly I pay so much for my membership I don't know how they justify having such a dirty salon and machines that they don't optimize and use ... I'm def looking around for a better tanning salon ... Some of the locations are better than others but this specific location def needs help in the cleanliness department read more

I usually deal with different people when I come here but I typically love this location but unfortunately my experience today was awful waited an hour for a spray tan and was only told her I would have to wait 20 to 30 complete waste of my time the girls were unpleasant would have much rather gone to a different location not waited as long and had better customer service read more

I had a bad experience with this location once, so I usually go to another location. Unfortunately, the spray tanning machine was broken at the location that I normally visit. I needed to double-dip (because if you don't go within 14 days!- not two weeks-14 days!, you're out of money and luck.) Well, my spray tan- medium/tinted lasted... until I showered. (Yes I waited a lot longer than 4-6 hours, didn't work out, wore loose clothing, obeyed all the rules, etc.). There was no instruction, but I've done the VersaSpa before (although this was not the VersaSpa, but the VersaSpa was taken.) It now looks like I've never been tanning at all before, because (blonde hair, blue eyes = 7 minute beds). Eh. I had NO tan once I showered, except for some blotches along one arm. Yay? Also the music never works in the beds. (At least the beds they put me into). read more

I just moved to Cary NC from Michigan a few months ago. Ive been checking out numerous tanning salons here in the area. I am IN LOVE with Suntan City. Their packages are great prices, and their bulbs are amazing. Madeline is the manager there, and she ROCKS. This girl knows her stuff. I owned a salon in Michigan inside a tanning salon, so I know what tanning salons should look like. CLEAN, DUST FREE, NICE AND COOL INSIDE and GREAT ATTITUDES by the staff. I won't go anywhere else. Thank you for being located where you are! Tina Long, owner of The VAPE ESCAPE on maynard rd. read more

Service is always top notch. There's hardly ever any wait times and the beds are always clean. Highly recommended if you're on tight time restraints. Plus, unlike the harsh UV rays the beds produce, the manager Anne is easy on the eyes. read more

I Was referred there by a friend to help get ready for a SB cruise. I have never been in a tanning bed before and was a little nervous. The employee was really pacient and took her time showing me the beds and setting my package up. I did the month to month package and she gave me some visits to the other beds for signing up. Very helpful and friendly. Will def recommend to anyone looking for a tanning place read more

Been a member of this salon for quite sometime. Found out yesterday that I had a "charge back" on my account - now the company double billed me in May and somehow now this is my fault :) They to better themselves they cancelled my membership. They made me an "offer" to reinstate my membership at twice the rate I was paying. Thanks but NO THANKS. They will take advantage of you at every turn and not even care. NEVER RETURNING. read more

I was very pleased with my visit here. I am so tan. Everyone tells me I look really tan. If I recall, Jessica, was the nice tan lady who helped me. She was great!! read more

Horrible experience. Don't let them near your credit card. They are thieves. The beds are nice, and the rooms are clean. Don't get taken, tough. Pay cash only. read more

This was my second foray into spray tanning. The first was at Summer Days. A very different experience. Go with Summer Days. You get what you pay for. read more

I am new to Morrisville and today I went to get a membership. The girls at the desk including Madison were very friendly and I felt very welcome and comfortable. I have tanned at a couple Sun Tan Cities before but they were exceptional here!They provided great customer service!! Looking forward to tanning there! read more

I don't care for the up selling this is my third year doing the tour of the city I like to do one double dip and chose the first time back to this years tour to do fastest bed with the versa spray tan because I want to have color before going to the beach tomorrow and save the instant bed so I can go the whole 12 minutes, if it has been over four weeks to any sun tan city they will only put you in for half the total bed time. She put me down for instant and I had to go back up front and tell her again I wanted to do the fastest not instant Went in for six minutes got redressed came up front expecting to go right back to versa and had to wait for two people that came after me to go before me! I have been here 45 minutes because they don't get you right in, they want you to do things there way and I didn't appreciate all the talk and having to wait when I was here first. I will not be coming back to this location. read more

I've been going here for over 2 years and it's been a great experience. I've always been satisfied. I'm not sure what happened in the last 2 months, but I'm looking for a new place to tan. Every visit has been over an hour wait and there are no more than 3 others in front of me. I would understand once, but it's been my last 4 visits. Changes needed! read more

Love this location! Spacious with extremely friendly employees. No complaints here :) I recommend going earlier in the day; it can get really busy in the evenings. read more

Good beds, good pricing, and friendly service. The people working are also good eye candy.

Needed to fix some tan lines before my wedding so I asked the woman what the best financial option would be if I wanted to come frequently for 2 weeks since I'm not concerned about the power of the bed. She said suggested the "Tour" package because it has every level of bed and would give me a chance to use a spray tan if the regular beds didn't cover the lines. I asked how often I could come in in the two week period that the package lasted and she said "you can come once every 24 hours with this package" so I said great and handed over my money, did my first tan and left. Went in the following day for my next one and asked to do the fast bed again since I didn't want to use my higher beds until a bit later and the new woman explained that I was lied to and can only use each bed ONCE. She didn't even offer to help me figure out what to do after telling me that her coworker manipulated me into paying more. Mistakes are made but I expect to at least be treated well when it's realized. As much as I detest this place I will finish my tour (only because I already paid for the damn thing) and will find a new, local salon where the employees don't LIE to their customers. read more

I bought a Groupon for this Sun Tan City a couple of months ago (3 for $55--great deal). During that time, twice I visited them and their Versaspa spray tan booth was broken/broke while someone ahead of me was using it. Still, they were nice and my tan looked great, so with two events coming up, I bought another Groupon. I talked to a girl there on the phone before I did it, saying I would be buying the Groupon again and coming that evening, which she said okay to. When I got there, they told me I couldn't use more than one of their Groupons in a year. This is not in the fine print of the Groupon (which they acknowledged), displayed ANYWHERE in the store, and was not told to me by the girl on the phone or by anyone on a previous visit. Instead of allowing me to use it again (even after telling me this was not my fault), they credited me for a membership. I reluctantly agreed. They told me I would have to pay no money whatsoever (due to the credit from the Groupon), but then tried to get me to pay $20+ for the difference a few minutes later. After all of this, I got in the booth and it broke in the middle of the drying portion of my spray tan. At the end, the manager told me she hoped I would appreciate how well they handled the situation and continue my membership after it is set to expire. The whole situation was a nightmare. I highly recommend the Creedmoor Rd location, instead--their machines have never broken while I have been there, and they seem far more competent and accommodating. I am very, very disappointed with how my situation was handled this evening. read more

I will start with saying that my first experience there was a pleasant one. I have the unlimited instant bed package. My second resulted in an unclean bed. On my third visit I was greeted and was very pleasant and then I got to a dirty bed again. Fourth visit was me asking them for cleaner and explaining that it seems that I get the unclean bed most of the time. I was told they were sorry and it will not happen anymore. I asked how many hours are on the two instant beds and was not given a time only "they are about at half life." Today Nov. 6th, 2012 I went in and wasn't greeted just starred at. I told the girl my name and what I would like to do and then asked her for the bulb hours and she told me "about half life" I then asked "how many hours exactly" and she told me that she couldn't see them. Having worked in a tanning salon before I know they have to be measured in exact hours so you can tell exactly when to replace them, not a percent. I got to my bed and it was dirty...AGAIN. This was the final time. I am pissed at how much I am spending to not only find out that my bed is dirty but I can't find the exact hours to make sure I'm getting what I am paying for! read more