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    Sun Tech Auto Repair Center

    5.0 (2 reviews)
    Open 8:00 am - 5:00 pm

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    Acura Of Brooklyn

    Acura Of Brooklyn

    2.6
    (112 reviews)

    FOR A LEASE- worst crowd - they dont have patience and act very not nice to customers. Have the…read moreworst deals too. FOR SERVICE - Good staff . Takes a bit long for every appointment Overall great crowd. I don't have complaints

    Plaza Acura of Brooklyn was a complete waste of time…read more We had a 5:00 PM test drive scheduled and showed up early at 4:50, expecting at least a basic level of professionalism. Instead of meeting the person we were told to ask for ("Mike"), we were immediately handed off to someone else who launched into the typical dealership script--sit down, write things down, pretend to "build a deal"--all before even acknowledging why we were there. The attitude changed instantly once my friend was upfront about his timeline and said he was comparing other brands (BMW, Genesis, etc.). The moment they realized we weren't an immediate, easy sale, their interest dropped to zero. You could literally feel it--like a switch flipped. From that point on, we were just being tolerated, not helped. They still let us test drive the car, but let's be honest--that's the bare minimum. When it came time to talk numbers, they completely shut down. No pricing, no breakdown, no effort. Then a manager named Santiago stepped in and threw out a vague payment range of "$600-$800." When we asked a simple, reasonable question--can you narrow that down, show MSRP, or give any real numbers?--his answer was basically: "No, programs change in two weeks, so I'm not quoting anything." That's not how you sell cars. That's how you avoid doing your job. The entire experience felt dismissive and borderline disrespectful. It was obvious they had already decided we weren't worth their time, so they didn't bother trying. And honestly, after this experience, it makes you question the flood of recent 5-star reviews on google. They don't line up with what we experienced at all. They certainly don't match what is on here! We all know what they are doing with the google reviews. If this is how they treat potential customers, management should seriously rethink who they have representing their dealership.

    Plaza Honda

    Plaza Honda

    2.2
    (294 reviews)

    PLEASE READ AND BE ADVISED! SHADY Update to review below…read more I purchased a vehicle out of state through Plaza Honda. I was very thorough in my questioning to Dan regarding condition. First red flag was that they did not know Honda's current CPO warranty that is offered nationwide and tried to tell me I'd get a different warranty Honda no longer does. Their f&i manager Omar was uneducated on the current warranty and blatantly rude even though I turned out to be correct about the warranty being longer than what they said. The vehicle arrived with quite a few undisclosed issues such as climate console damage, rear fender damage, exhaust trim damage, rear window shade destroyed and no clips to attach it to, and it desperately needed an alignment to name a few of this LONG list. This vehicle is Honda Certified but items checked for working or being assessed were quite obviously skipped. Makes you wonder if they're inspecting anything at all in there inspections or simply checking the boxes with no true inspection! BUYER BEWARE!! This does not meet Hondas requirements and they could be sliding on by with your "certified" vehicle too! I was very patient and sent images and quotes and waited 10 days for response from Wilson Mateo Manager before hearing back after countless calls and emails asking for an update on what they plan to do regarding these issues. I would call and no one was ever available, off that day, anything to not help! Never received a call back or apology from anyone. Got in contact with GM Saad Mirsa and was finally promised a resolution! I was patient and grateful and just want to be out of their hair and move on with my car and life... well Saad played the same old song, ghosting me and no help! I gave them a total of 3 months to make things right before feeling the need to review but don't let it be you!! They STILL haven't gotten back to me. Response here and there leading me on then ghost again for 7 days over and over again. SHADY SHADY SHADY! Sending this up the latter to Honda directly regarding a certified Honda dealer selling certified vehicles not being thoroughly inspected. UPDATE UPDATE UPDATE: immediately following my bad review posted across all formats they did in fact send out the parts almost immediately(that they'd been "waiting for"). Paid the dealership near me to install and fix the issues. Rob is the best over there, their saving grace and gave me an apology and call right away. It shouldn't take a bad review to get what should've been done day 1 but they did ultimately do the right thing and take care of the issues and I am happy and in love with my vehicle now!!

    Samir helped out a lot very understanding of what I needed stood with us all day taking care of usread more

    Sun Tech Auto Repair Center - autopartssupplies - Updated August 2026

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