Brian was fantastic to work with throughout the mortgage process. He was responsive, knowledgeable,…read moreand took the time to explain every step clearly, which made a stressful process feel much more manageable. He shopped options, answered questions quickly, and was always transparent about rates, fees, and what to expect. What stood out most was how professional and steady he was from start to finish. I never felt pressured, and I always felt like he had my best interests in mind. If you're looking for a mortgage broker who is sharp, trustworthy, and easy to work with, I would absolutely recommend Brian.

Brian was absolutely outstanding, and guided us through the entire mortgage process (as buyers)…read morewith poise and humor. We would absolutely use Brian again if we needed to get another mortgage. Cannot recommand him highly enough!

Markita Aldridge Woods is a Senior Loan Officer with WestStar Mortgage. And once again, she has…read moreproven that when she gives you the Buyer or the Realtor a pre-approval letter, it is as good as "Money in the Bank!" Markita is a wonderful loan officer, who helps you get the home you want! She specializes in VA Zero Down Loans, FHA Loans, VHDA and Conventional Loans. Call here, you'll soon be moving.... If not...she will help you straighten things out to ready yourself to buy in the future. She cares.....she really does. Call her today 703-497-3936

Markita and her colleagues really know the area and the mortgage process. They are helpful and…read morevery timely throughout the entire process. Although WestStar Mortgage is a larger lender, Markita's office has a very "hometown" personal feel, and keeps you updated from beginning to closing. Highly recommended.

When we were looking for a realtor, we knew we'd be living with their work for years to come - so…read morewe're so glad we worked with Kevin! Friends of ours highly recommended him after they also worked with Kevin on their VA loan. Kevin was seemingly always available by call or text throughout our home search, including at odd hours when that's what we had to do to get offers in, and has years of experience and contacts in the area. We went through his bundle package, and are very happy with the mortgage rate Kevin was able to get us - we really do feel we got a more competitive rate than other buyers are getting right now. You will get a better deal with Kevin than with anyone else out there, and he'll always be a straight shooter.

This is our second time working with Kevin and his team using his HomeBuyers bundle and we couldn't…read morerecommend him highly enough. He is such a kind, attentive, and diligent person and, above all, patient. He will go above and beyond to make sure you're finding the right place to live and the right loan that will suit all your needs and not just trying to find a quick close to move on to the next customer. Both our home buying and mortgage experience flowed flawlessly into each other and the rate we got was substantially lower than national average rates. You won't find a better person to work with. Do not hesitate to reach out to Kevin!

I went in for my name change appointment today and was attended by Joshua, he was so helpful and…read morenice, my appointment started right on time. There was issues with the system so he was not able to issue me a new debit card, but he was able to provide me an alternative which was to mail it to me. Thank you Joshua for all your great help today!

Every representative I've worked with has always been great. Service with a smile and a positive…read moreattitude!

Bill is unbelievable. He makes a very stressful transaction straightforward and painless. His…read morecommunication is outstanding and he regularly gets on the phone or emails you to touch base throughout the process. I have worked with other lenders on other houses and refis over the past 20 years and not one person even comes close to Bill. I was approved in no time and was clear to close well in advance of my closing date. His personal touch to what could be a very impersonal transaction is great and I was comfortable chatting with him. He was at closing with me in case anything went wonky and I really appreciate that kind of personal service. Overall, I couldn't imagine using anyone else.

Extremely knowledgeable in the mortgage industry. I have many years experience as an originator,…read more mortgage banker, and wholesale account executive. I met Bill at an open house, I was impressed with his knowledge and did not hesitate to call him for my own home loan. He met with us and was on top of our Loan immediately. He honored our request and completed everything in a timely manner. He is very easy to talk to regarding every aspect of the loan origination process. As a former account executive I am very skeptical and he dealt with my idiosyncrasies like a pro.

VETERANS: BEWARE of John Csoka and the American Financial Network…read more My dealings with Mr. Csoka began in April of 2021 with an ad he had on Facebook to help Veterans obtain home loans with 500+ credit scores to overcome mortgage broker overlays. We kept close contact and Mr. Csoka explained that I needed to pay off 2 credit cards to a specific point to secure a VA loan with AFN. I explained I could garner the funds upon obtaining a ratified contract. He agreed and explained that I should find a home and contact him when I was ready to make a deal. So my home search began. I interacted with 3 different real estate agents who showed me various homes and due to the tough market for buyer's I often made offers that were refused for other offers until I found a wonderful home in Waldorf Maryland in August of 2021. The seller's had already relocated and were extremely motivated to sell. I contacted Mr Csoka who had previously refused to offer a pre approval letter for other properties I was considering. With this property the real estate agent I was working with insisted that a preapproval letter be provided. Mr. Csoka finally did so. We communicated with the sellers and made an offer for the home, they accepted. In the preapproval letter it SPECIFICALLY details a VA Home Loan for the home purchase. The contract arrived from Mr. Csoka's office was for a CONVENTIONAL LOAN at 5.125% resulting in a mortgage that would be $3000. There were broker fees, mortgage insurance and other associated fees that would NOT be on a VA loan. I was completely in awe of what was going on and called Mr. Csoka with my concerns, he stated something to the effect of "You don't have much time to close this deal" and "With your credit score this was the best I could do." He went on to say that I shoul;d sign the contract and simply "refinance through IRRRL (Interest Rate Reduction Refinancing Loan) in six months and that would reduce my rate to the standard VA rate of 2.75%. I said I would have to think about it and we will discuss it the next day. Well over night I researched IRRRL and discovered that it YOU ONLY QUALIFY FOR AN IRRRL IF YOUR INITIAL LOAN IS A VA LOAN. So yes, he lied. If I had trusted him and signed I would be on the hook for $3000 a month and NO POSSIBLE RELIEF IN SIGHT. (Short of litigation because I do have all the paperwork to support my case). So the next day, Mr . Csoka called and asked if I would sign the contract. I stated that I would not as I was being deceived about the entire transaction. Mr. Csoka got irritated and stated that the sellers would sue me for taking the home off the market for 6 weeks. (I hadn't done that and had no idea where he got the idea that I asked them to take it off the market for 6 weeks when the entire transaction was over the course of 8 days.) I explained that I would NOT be doing business with him because of his unscrupulous behavior. Even after I had expressed that I had absolutely no desire to do business with him, he recently (5 days ago from the time of this writing) called me and asked "Didn't you say you would have some money next year?" I explained to Mr. Csoka after his dishonest and unethical behavior, "We have no relationship" . He was silent for a few seconds ( the exact same thing happened when I refused to sign the contract), Then said goodbye and hung up. The bottom line is John Csoka is a liar and an unethical charlatan. If you elect to do business with him and American Financial Network,( AND I STRONGLY RECOMMEND AGAINST DOING SO) retain legal counsel AND READ EVERYTHING BEFORE YOU SIGN ANYTHING. He WILL LIE TO YOU, and completely disregard anything previously mentioned so get EVERYTHING in writing. I have no idea how many fellow vets have fallen for his scam but PLEASE don't it's extremely stressful and costly.

My wife and I were looking for a lender to refinance our condo in Miami, FL. We were recommend to…read moreAFN by a our credit union. I had read reviews that were all over the spectrum of satisfaction. I noticed most of the low reviews came from the veterans so I decided to take a chance with them. Our main point of contact was very friendly and informative. The title company (Creative Title Service Inc) and appraiser were great! As the process developed, they were very reactive with their requests and there were a few things that appeared they didn't know. I would advise them to better commmunicate in regards to things to come and pay more attention to details. Also, their fees were not competitive even though they were selling the loan to a different lender on the backside. I know that times are unpredictable but a bit more transparency creates trust in the customer. Our experience sometimes felt like the blind leading the blind.

AWFUL!!! If I could give this 0 stars I would. Because of this man, our whole house buying/selling…read moreexperience was awful!! NO response with phone calls, emails for weeks! We missed our closing by 14 days, as in 14 days late! This in effect ruined our rate lock for the house we were buying, and we almost lost that house! When he DID pick up the phone, he said "I need to call you back" CLICK!! Yes he hung up on my realtor several times. He's been called by another lender "a disgrace" to her profession. SAVE yourself and go with someone else, I'm not even sure how he's still in business. Very Very Incompetent! Both realtors have never worked with such an unprofessional lender.

If I could leave negative stars I would. Instead I intend on helping at least one future customer…read morefrom being ripped-off by ulysis mensah-bonsu. Owner and master con-artist. Yes, we are looking to complete regulatory complaints and litigate against grace mortgage for issuing certificates of pre-qualification that he could not honor. Failure to supply regulatory information and for damages related to these failures. Beware of lenders who are the ceo and plumber.

I had everything I needed a 60,000-down payment, credit score, and a mortgage certificate. I…read moresacrifice everything and, wait for years to get house of my own. They didn't at all help me. They rejected my application, and said I need another down payment of 60,000. A total of 120000. They crush my dreams and I'm still living in hell.

I always pay my mortgage payment early. Try to do it this month and I couldn't access my online…read moreportal. Contacted customer services and they couldn't access the portal either. Then she found out the online site isn't working. Communication about this would have been great customer service...but I guess once you are a customer customer service goes out the window. Wasted over an hour of my time to pay YOU! Do better.

This is a horrible company. I've had two bad experiences with this company, one with a new purchase…read moreand most recently with a attempt to refinance my home. The lender came referred by my realtor but that didn't matter much when it came to the horrible customer service I received. I "worked" with Tan, if you want to call my experienced working with someone. Tan was horrible at communication. It would take him days to respond to my inquiries and most times he pushed me off to his assistant who had limited ability to provide much assistance herself. I've been waiting almost 3 weeks for a response from Tan or anyone in his office regarding the process of my refinance application and have not heard anything. Tan asked for all of my personal information such as tax returns, bank statements, etc, things that any company would for such a business transaction-Howver, when you give over such important information to someone and never hear back you start to fear for the risk of potential cyber crime, fraud, or identity theft. I am sending in a complaint to the attorney generals office of Virginia, the better business bureau, as well as the 3 credit bureaus. If you want to work with a company you can trust during one of the most important purchases of your life whether it be for a first time homebuyer, refinance, investment acquisition, etc, do yourself a favor and bypass this company. There are plenty of options out there, take your business where you will be treated with respect and professionalism. Patrick

From the owner: We're a mortgage lender - big enough to handle all your financing needs, small enough to be…read morehands-on and highly personal, and forward thinking to stay way ahead of much of our competition. We take a team driven approach to our work, and strive to ensure that we not only meet but exceed the expectations of our customers each and every day. From our receptionist, to our loan officers, to the members of our closing team, it is the goal of every single person at our company to provide the absolute best experience possible.