I had a wonderful experience with Burbank Jewelry Outlet! Zaven and his family have been a pleasure…read moreto work with. They completed several jewelry repairs for me, created a beautiful custom cigar band, and most recently designed a custom bracelet that turned out even better than I imagined. Their craftsmanship, attention to detail, and customer service are exceptional. They were patient throughout the design process and truly cared about getting everything just right. I highly recommend Burbank Jewelry Outlet for anyone looking for a jeweler they can trust!

I've been coming to Burbank Jewelry Outlet for several years, and every experience has been…read moreoutstanding. Whether I'm browsing or making a significant purchase, everyone has always been friendly, welcoming, patient, and never pushy. I've purchased a few pieces of jewelry here over the years, and I'm currently looking at upgrading my wife's wedding ring. I've met with the owner, Zaven, several times throughout the process, and he has been incredibly knowledgeable and generous with his time. He never rushed me and took the time to explain every detail so I could make an informed decision. I even brought my wife in on a separate visit, and Zaven patiently went through everything all over again, explaining the differences between natural and lab-grown diamonds, discussing the pros and cons of each, and answering all of our questions without ever making us feel pressured. His goal genuinely seemed to be helping us make the decision that was best for us, not simply making a sale. When you're spending a significant amount of money on luxury jewelry, this is exactly the kind of customer service you hope for honest, transparent, educational, and patient. I highly recommend Burbank Jewelry Outlet to anyone looking for quality jewelry and exceptional customer service. I'll definitely continue coming back for future purchases.

oh wow, what can I say about these guys? Just absolutely perfection when it comes to the service of…read morethese men they were just phenomenal and helping me with everything I needed from start to finish. They were honest they were also the ones to give you the most for the value of my pieces I forgot what I even brought into be honest, but they did help me so much with everything and they told me to take a ring that I had somewhere else to get it appraised so I get top dollar for it, which was really nice of them

I understand what the owner is saying and of course no one expects to be paid retail prices for…read moregold. However, gold has a clear melt value and the offer I received here was far below what other reputable buyers were willing to pay. I have sold to this business many times in the past because I believed they were honest, but after comparing offers I now realize I have probably missed out on a LOT of money. This time they offered me 300 dollars for my gold, while another gold exchange offered me 800 dollars for the exact same items, which matched the current melt value. It also makes me think about people who really need the money and might not know they could get a much fairer offer elsewhere. Because of my experience, I would not recommend this place. I strongly suggest getting multiple quotes before selling to make sure you are receiving a fair price.

Came here the other day, it was a first for me to sell my old jewelry and Arthur and his beautiful…read moreassistant made it a very comfortable and satisfying experience! Learned alot & great too. Definitely recommend. Thank you!

Great Place ! Very pleasant Lady helped me…read more She explained everything to me about the gold chain I was selling & showed me how she can tell if it's 18, 22 , or 24 Carat. Great , safe location I highly recommend this establishment

I had a great experience working with Paul. He's very personable, kind and fair. He personally…read moreanswered the phone when I called and welcomed me to come the same day. When I arrived, he took a lot of time with me which shows his genuine care for his customers that goes beyond business. I enjoyed the conversation as he looked through my items. Great guy. Very fair. I would definitely work with him again. Thanks Paul.

As the reviews say, Paul was lovely to work with and made the process of selling a coin super easy…read more We were able to get an appointment day of, and he was genuinely friendly, professional and made the whole experience smooth.

Great Honest Service. Very knowledgable friendly service…read more Highly Recommended!!!!! You're in good hands & it's easy to know that you're being treated with utmost honest dealers.

Very nice people here. They took the time to educate me about gold/ silver/ coins. Also, they are…read morevery fair on their prices. What I appreciate is the friendly staff, they are happy to answer questions and give guidance. I got lucky, and purchased up a cool collectible 3oz Star Wars silver coin. I am sure everyday, cool things come in and out of the shop. Worth dropping by!

I brought in **36.8 grams of 14K gold scrap** and was paid **$2,070** total…read more After getting home and recalculating everything, I realized the payout was extremely low compared to the estimated melt value at the time, which was around **$3,264**. That means approximately **36.6%** of the value was kept. For people who may not know: * A very fair/refiner-level buyer often keeps around **10% or less** * A decent local gold buyer usually keeps around **10-20%** * Keeping over **35%** is extremely high I do want to be fair and say this was partly my mistake because I should have slowed down and double-checked everything before agreeing. I had calculated my gold beforehand, but once the pieces started getting separated, weighed individually, and moved around during testing, I got confused and didn't stop to fully redo the math in the moment. It wasn't until I got home and sat down with the numbers that I realized how far off the payout actually was. At the same time, this is also why I personally would not return. An honest buyer who is trying to build trust and long-term customers usually does not let someone walk out with this large of a gap without at least explaining the percentages more clearly or offering something closer to a fair market payout. I'm posting this mainly as a warning for others: if you're selling gold, especially larger amounts of scrap gold, know the approximate melt value beforehand, take your time, and get multiple quotes before agreeing to anything.

Jack helped me set my earrings and made the experience so pleasant. He was forthcoming about the…read morepricing when I called for an estimate. Took less than 5 minutes for the consultation and the quality of the work is outstanding. Picked up my earrings within four days and his prices are very reasonable. Will happily refer anyone to get their services done here.

Best deals on laptops. Saved a lot by getting it from this place. Best deals and most importantly…read moretheir service was above and beyond .

Very kind and affordable :)) I will definitely come back plus it was very fast and efficientread more

"Went in thinking I would need a new clasp for bracelet, not knowing how much it might cost. Joe…read morehelped me and was instantly friendly and I found out very honest. He got his tool and looked closely at the clasp and said just a second, I fix this. He fixed it, no charge and as I am leaving asked me if I needed a bag! I will recommend to all my friends and family. What honesty! God bless him.

When my fiance and I were looking for wedding bands, we weren't sure of what we were looking for…read moreand were worried about the cost of goods and manual labor being too high. Greg immediately made us feel at ease about the wedding band shopping process and made sure we were walking away with the perfect bands at the right price. My fiance and I both got custom bands and Greg went over every single little detail to make sure our bands were perfect not just for the wedding day but for the rest of our lives. After agreeing on a price, Greg surprised us upon payment to let us know he was reducing our price because he was able to get the parts for our bands at a better price. He could have chosen to never mentioned this to us and charge us the agreed upon rate, but his honesty is something we will never forget. Montrose Jewelers is forever in our hearts and the only place we will recommend to our family and friends.

Does not take tech as their description provides in this listing. Needs to be updated that they…read moreonly take gold/jewelry

Don't take your stuff to these people. They will take advantage of you. You end up paying so much…read moreinterest and at the end they somehow foreclos your item. Very bad attitude. Very rude. Don't recommend them. Take your stuff somewhere else.

I just got a loan for this stunning piece of jewelry. Let me tell you that this place is very…read moregenerous! Other places only give 90 days to reclaim your stuff, but this place give you 4 months! Sunny is exceptional! This is the only place that didn't try and "dumb down " the price. I'm extremely happy with my choice. Thank you H&R jewelers

oh, I really liked it. Hear a whole lot they ended up taking my jewelry almost but it ended up not…read moreworking out. However they are great and they do give you top dollar for what you have. I found that out when I went somewhere else.