I have had surgery here in the past and it went well, which is the most important. Keep that in…read moremind. The outcome of the operation is the most important. That review is probably gone because they are no longer TOCA its now Toca at Banner Health. This is for communication. I went there to have my achilles checked. They recommended an ankle support to wear to sleep. They told me "you can get one on Amazon for $30 or I can give you one today." So I said, "if you're going to give me one, Ill take it." So they gave me one. When I checked out, I said "how much do I owe?" They said "ok, you're fine, you dont owe anything." Then about 6 weeks later I get a bill for $353 (see photo). I call in to tell them what happened and they said it got billed to insurance and the insurance paid $180 and I owe $353. I called Banner to try to get the self pay cost and they "researched" it and decided that since it was already billed to insurance nothing could be done. So in other words, what costs $30 on Amazon got billed to insurance for approximately $533. Why on earth would I agree to pay that if I could have gotten it on Amazon for $30? The answer is I wouldnt because Im not an idiot. Someone in that office has the responsibility to tell me there is going to be a charge, not just say "you're fine," and then send a bill 6 weeks later. The take home message here is be careful of anything you get or are "given" in a doctors office.

I found an outstanding surgeon Dr.Netto. I had my elbow and…read moremy thumb operated on with success. I highly recommend Dr.Netto and staff. I felt cared for in the hands of professionals. Thank you

Dr Ray gives great injections! I had constant pain in my elbow for weeks. He gave a painless…read moreinjection and I can finally go through the day without pain. Highly recommend this practice.

This is for their Goodyear Location at: 1325 N Litchfield Rd. Goodyear, AZ 85395…read more The female Office Manager is very toxic and the most of the team here follows the example she leads. I was treated very rudely, which I asked her why she is being so mean. Her response was "I am the office manager did you say I am mean?" This was my 2nd visit here and the 1st visit speaking with the administrative staff at the front desk on my 1st appt was in the same manner. After this, I noticed all the signs they have that plaster the glass windows at the check in counter. One of which states that they will not tolerate disrespect, in so many words. . hmm. . In all the decades I've went to medical facilities I've never encountered such a sign. It's obvious the office manager and her staff want to be the ones to dish it out, but when you call them out on it they are not happy. Afterwhich and as I was in the room, room #10 (I believe), right across from the staff desk, I heard the office manager sharing my comment and she than returned a negative comment on what she should do, then as she was walking back into my appt. room her office staff start chanting, "do it, do it, do it" and when the door open they all shut up. Not sure I should have expected anything better from administrative staff, someday in their administrative career they will learn the consequences of their actions. I did record their actions on my phone and will be reporting this to the medical director AZ Pain. This woman should not be an office manager leading a team in her toxicity. I did report this to Dr. Dallas Smith, but the chanting part was after my appt with him and when she came back in the room. I would find it hard to believe that he did not hear the chanting, which makes me question his ethics as well. Reporting him would be the medical board, but administrative staff would be the director. On a side note and with regards to my appt. Dr. Smith advised having an MRI done prior to considering method of treatment, however, when I returned they were resistant on going over my MRI or even telling me if they had the results. They wanted to give an injection only, I asked don't we need to go over my MRI before deciding the method of treatment and that's when the office manager got RUDE. She said "we are already running behind because you were late." I advised I was not late, I arrived at 755Am for my 8AM appt with completed paperwork in hand, went to the restroom and checked in at 759AM. She said well we have to run your paperwork and that's when I asked "why are you being mean?" On a side note my paperwork was complete and it took them all of 10 seconds to scan my paperwork at the front desk and I had a seat. Learn some manners! You are in a medical profession and not everyone is going to be as kind and silent as I was after your little rant.

He's the best! I've seen him for years and he's helped manage my pain. Always caring and…read morecompassionate. He listens to my concerns and answers all my questions

I had a terrible interaction with his assistant Eduardo. I have been trying to schedule my epidural…read morewith Dr. Huston, however Eduardo repeatedly missed setting my appointment up and forgot to schedule the epidural - and it has been four months since my injury and no avail in relief. Please do something about this guy who is creating unnecessary pain.

If I could have foreseen what was to happen hours after my surgery, I would have gone to another…read moresurgeon. I was under the knife, in the recovery room, and on my way home from surgery in 2 hours. J had called Lucero's office 2 hours after we had gotten home because I had noticed blood coming from the top of my dressing. Lucero told him that drainage was to be expected, and that it could be light pink in color. This is even though J mentioned that what we were seeing was red red...not light pink and that the whole dressing felt completely wet against my skin. Yes, I was drugged...but I knew something didn't feel right with the bandages. Lucero told J to have me come into the office the next day to have the dressing changed. He's the doctor, so we thought that we were worrying over nothing. Hours later, in the middle of the night, J ended up having to rush me to the ER for an arterial bleed. Finding me pale as a ghost, with blood all over the living room floor I imagine was not what J was expecting discover when I called out his name early that morning. According to the doctor at Good Sam, a branch artery was weakened/nicked during surgery. This was a simple "routine surgery" that was not so routine. More like rushed. To top it all off, I'm still experiencing pain and swelling...even with going to PT. After the baby is born, I'll be going back to see an Orthopaedic surgeon. Will it be Lucero? F- NO!

If you see Dr. Lee be sure you have had a full meal beforehand and that your device is fully…read morecharged because YOU WILL BE WAITING A LONG TIME to see him. After the fourth visit with a 30-45 minute wait (I see from other reviews that many of you have had worse experiences! My condolences!) I calmly but firmly told the good doctor that a simple apology would be appreciated in this situation. He had none of it, brushed me off and quickly showed me out of the exam room. Why three stars and not one? It's because he did a hell of a good job fixing my frozen shoulder. So five stars for the care, one star for the arrogance and indifference to patient courtesy. PS: His medical assistant was extremely courteous and and apologetic so kudos to her!

I just completed 6 months of PT at Foothills following reconstructive surgery on my shoulder. The…read moreteam there is great, very professional and they make it fun to be there. My therapist, Andre Colbert, was attentive, very knowledgable and supportive. I fully credit Andre and his support team for getting me back in action sooner than most expected. I would not hesitate to recommend Foothills - the best PT experience I have had.

They are very overwhelmed. They assign a Pt who spends 10- 15 min with you and pawns you off to an…read moreasst to do reps. If your lucky ye assistant is aware and will be helpful. If not you are stuck with someone unprofessional and brutish

This place is located on Highland and 22nd St. Most of the…read morenegative reviews have to do with waiting along time or clinicians trying to make extra money. I think that at most offices you will wait. Not sure about 2 hours like one of the reviews but they almost never run on time. Also with any medical care you do need to be careful because there are often unnecessary tests being done. That all being said, I have seen Dr Johnsen for my foot and Achilles and he fixed my toe after tearing cartilage in a taekwondo match. At age 53 and only 5'10 I can touch the rim so I would say it went well. Then several years later he checked my Achilles and made sure it wasn't injured and gave me the appropriate exercises to make sure it was appropriately loose. I cannot comment on some of the other orthopedist who had negative reviews but Johnsen is good.

Dr Steen Johnsen is an exceptional foot and ankle foot surgeon. He is patient, kind and always…read moreexplains procedures well. Staff is kind and helpful.

Ok, here goes: My…read moresurgeon, Dr. Kakarla, is amazing. Very competent and has helped me (I'm declining to say what surgeries I've had) tremendously. I cannot speak highly enough about him. However, (and this is a very big deal to me) I want others to know before agreeing to surgery about Barrow's philosophy on pain control. I have had two surgeries with Dr. K. within less than a year. The second one is known to be one of the most painful surgeries one can have, which indeed it was. Yet, I was given a prescription for only a minimum amount of pain meds when discharged from St. Joseph's. Not even close to enough. Here's the issue that I want to caution others about. Barrow *WILL NOT* refill pain medication. In excrutiating pain a week out from surgery, I had to reach out to my primary care doc's office, speak with very kind people (Honor Health) do a virtual appointment with my pcp, speak with another very kind nurse and have my spouse go get the meds from the pharmacy. My pcp was stunned that I was sent home with such a limited supply of pain meds and that they *WILL NOT* refill medication. Had I not had a primary care doc at all or one that did not understand this was an absolutely legitimate request, according to Barrow, I would have had to go to a local ER, pay a $500 copay (in my case) just to walk in the door, then get whatever additional bill for seeing a physician all to get a $10 prescription. Upon calling Barrow to ask about the severe pain I was in, Dr K's resident told me the pain I was experiencing (an 8 on the pain rating scale) was expected and that I could need narcotic pain medication for 3 to 4 weeks. Lack of post-surgical pain support is a deal breaker situation for me and I want to make sure others are aware of this before signing that consent for surgery form.

I have been treated by barrow brain and spine since Oct 2023 or a year and a half. The facility is…read moreexceptionally clean and radiates a feeling of care. For such a large facility this is exceptional. The staff whether at the front desks or in the halls always seem to have a moment to help. My Doctor is Dr Turner whom has performed two significant spinal surgeries on me with his staff. I cannot recommend him enough. I hope I'm done but I'd ask for him again.

It is clear that Abrazo doesn't respect its patients. As a new patient, after meeting with the…read moreMedical Assistant, I was told the Dr. was running a bit late. No problem, I'm flexible to a point understanding we are all managing multiple priorities. However, I was kept in an exam room for over 1.5 hours. As the time passed I became more and more agitated by the lack of consideration, respect, or common decency by Dr. Shruti Badhwar to make an appearance and I walked out. Any person with any amount of concern of a patient would have attempted to follow up and make amends...not the case. I strongly encourage anyone considering Abrazo Brain & Spine and specifically Badhwar to look elsewhere. It is clear the Abrazo's Patient Rights "You have the right to considerate and respectful care" is bullshit and most likely translates to substandard healthcare.

This smile was brought to you by Mountain View, headache and spine. Scottsdale, Phoenix, & Peoria…read more I'm only hustling them because I like them so much. These vitamin IVs are worth their weight in gold! Dr. Gupta is my fabulous pain doctor who hooks me up (because I have free state insurance) with a Vitamin IV every month, tried ketamine infusions for free (not for me), heard about lidocaine infusions (which I can try), chiropractors to put my sciatica back, figured out that I needed a lower lumbar epidural AND doesn't freaking sedate me while he does it! Knock it out with a little injectable lidocaine and let me get on my day, thank you. No twilight nonsense. Hell, he even put up with my ass running late today and was still nice about it. I can't always get in if I'm running late but they're always nice about it. I freaking love this guy and that I have so many options for my pain care and so many options for where to set my appointments. Thanks for keeping me mobile and active. I'm not done yet.

I was extremely pleased with Richard the nurse practitioner on my first appointment. However, I am…read morenot now. The office was supposed to call in my script for 5 times a day and only called in 4 times a day for 5 days till drug screen came back. Then they were supposed to call in the remaining 25 days starting today and they didn't. I have called office since 8 am holding for 23 minute increments and then it disconnects. I have been holding since 8 am. I have also left 6 messages and text messages since 8 am. It's 12:03 now. No response absolutely nothing from office. They are open today for Memorial day as I was thinking maybe they are closed but they aren't Their voicemail now says they are on lunch to leave a voicemail. I'm in so much pain and can't barely do my job functions. I'm super upset that there is no way to communicate effectively with them and the lack of staying on top of my prescription. Not to mention the NP getting my dosage wrong. I hope they will get this resolved soon.

Age 70; June of 2020 Runner for 20+ years; Ultrarunner for 6…read moreyears. Pavement and trails. Trails only for 6 years before surgery. Procedure: Arthrodesis L2-S1; 2 rods, 14 screws. Relief of severe sciatic pain, that had been experienced for several years. Excellent result! Stopped running on advice of Dr. Stevens; Still hike and climb. Walk 3-5 miles every day. Office staff was caring and efficient. I have referred several friends and relatives.

He did surgery on me for no reason at all. He said the other Drs fusion didn't take and he was…read moregoing in to put the hardware in. He ended up putting a wire in there and I have never been in so much pain when I woke up. I had films from three weeks before the surgery and it showed the union between five and six so there's no reason he should've done that surgery. I would never recommend him.