Made me feel like being overweight is my fault. I gave 100 percent and felt like I was not worth his time

I was a student here for about two months and it is so clear how much the staff cares for each individual patient. Each person I saw came in excited to see their pt, pta, and techs. More than that, every worker was happy to see each other, which made for an even better work environment . Alex fosters an atmosphere of optimism and joy , truly wanting to help people become better. All in all, this is an amazing place for people to come to get better and be educated about how to continue a life of health . read more

I highly recommend OSR physical therapy! The facility is very clean and well equipped. The staff is is super friendly and always greats you by name. The 3 physical therapist are extremely knowledgeable and caring. They all have great communication skills and explain everything clearly. I would not go to any other physical therapy facility knowing that I have finally found the best. read more

The reviews are completely accurate, Kyle and staff are incredible. This is my second go round and had to show some love for the service provided by everyone in the building. The scheduling process is a breeze and they always send text reminders before your appointment. Everyone in the building truly cares about getting you healthy and they make your treatment a collaborative effort/priority. Been going to physical therapy on and off for almost 20 years, this is the most caring and dedicated staff you will find anywhere. read more

Emily is my girl! I've been coming here for over 5 years and it's the best experience I've ever had with physical therapy. She's super personable and has your best interests at heart. I've come to her for just about everything and she continues to put me back together! I enjoy my time here with her and enjoy coming to PT every week! Thank you OSR for Emily and thank you Emily for being a rockstar PT! read more

Okay, I'm admittedly biased since I'm one of the PTs here. But I absolutely love the clinic, my coworkers, the company, and the patients. It's always a fun environment and all of the PTs, myself included, try to give patients the best care possible. The reasons that l chose to work here are the same reasons I believe it is the best PT clinic in the area: We are more concerned with quality of care instead of quantity. At the end of the day, it does not matter how many patients were seen or what revenue was brought in. What truly matters to the staff and the company is that the patients are getting better and are happy with the care they receive. Tip: OSR offers Free Pain Assessments for new patients. It's a one time no-commitment appointment where a PT does a brief evaluation of your injury, performs a short treatment session, explains the injury and treatment options, and makes recommendations. This could be that the injury isn't serious and just needs an exercise program (which would be developed and given to you), that it could benefit from a few or more PT sessions, or that it warrants further evaluation and imaging by a physician (in which case, you'd be given referral options). So if you have an injury that's bothering you, and you're not sure if it's something that will work out on it's own or need treatment, just come in and find out! Tip #2: Just in case you aren't aware, AZ is a direct access state. That means you can come see a physical therapist without a referral :) read more

My doctor referred me to OSR on Bell Road because of a rotator cuff injury. This has been my first experience with physical therapy but I was unable to use my arm and shoulder very well, so I decided to give it a try. It's 4 weeks later and my shoulder is dramatically better than it was. I have very little pain now and my flexibility has improved a lot. Bottom line - I am extremely pleased with the results. Beyond that, it's important to note how wonderful the staff is. Kyle is very knowledgeable and effective. Nola at the front desk is very warm and welcoming every time I come in. Erica is also very good at her job, and she's the sweetest person - always in a good mood, smiling (under her mask) and fun to chat with. They also take COVID seriously, with mandated masks and cleaning after each patient, which I appreciate. You go to a physical therapist to address an injury but at OSR Scottsdale, you get that and a great group of people who clearly love what they do and care about their patients. I highly recommend them! read more

Kyle Bergeson, PT, DPT - Clinic Director, is the best physical therapist I've seen for various chronic issues over the years. Kyle is very efficient, skilled, knowledgeable and able to pinpoint and diagnose issues quickly to give you best customized treatment plan that works for you to have you feeling better soon, too. You won't find a better physical therapist who is excellent with dry needling, as well. Kyle also has a very pleasant, friendly personality. This facility is always very clean and roomy, getting appointments are quick and easy, as well. The staff are also very efficient, nice, helpful and friendly, too. If you're looking for a great physical therapist, I highly recommend Kyle. read more

I absolutely LOVE OSR PT. Within the first 3 visits I saw real results! The care & compassion I've recieved from the AMAZING Shauna, Josh & Stefan has been beyond outstanding!!! I'm so happy I changed PT places. The personal 1 on 1 with an all hands on deck type of care, has been really great for me!!! I'm there 1hour to 1.5 hours 3xweek and really appreciate actually doing therapy the entire time. I highly recommend OSR PT, if you're interested in getting better! Very knowledgeable, professional & caring group of AWSOMENESS! I look forward to continuing my PT and am very happy with my results. Do not hesitate to check them out! You won't be disappointed! I wish I could give them more stars! They're that awsome! read more

Best ever! Amazing staff with various therapy techniques that have made a diff for me and my shoulder rehab!

Since day 1, the OSR team has been the biggest asset in my recovery. They have me constantly improving and I've only seen progress with them. The nicest therapy staff and office in Scottsdale, plus very knowledgable about the entire body. Couldn't recommend a better physical therapy location. read more

Fantastic place for PT! The staff is great. They are very good at their trade.

Emily and Erica made therapy really enjoyable. They helped me get more proficient with a cane.For the first time in a long time I actually looked forward to therapy. read more

I just wanted to take a few minutes to thank (yet again) the Team at OSR Scottsdale. I had a pretty remarkable bicycle injury 2 years ago, which resulted in a Stage 5 AC shoulder separation. My surgery was pretty quick, as you don't recall a thing, and my fabulous Dr Ferry, said "you will be swimming in 90 days!" At that moment, I was unable to brush my teeth, and barely dress, put on shoes or work...it was also suggested that it may "never" be as strong as it was before the injury...a triathlete at heart, meaning...pick yourself up, dust yourself off etc, but it was difficult, painful and daunting. But that's when OSR comes into play. I just felt relieved after reaching out to my longtime friends there. Aaron Williams assured me, that they would assist me immediately, and they got me on the path to recovery as promised, within a day or so. They also said they would take me as often as I needed to come in...which in the beginning is a lot, as a daily dose was very helpful. Walking in there, is just so nice. It's a calm, relaxed, family-style environment, where you can truly tell, that their interest in getting you well, is genuine and authentic. I pushed hard with rehab, and almost like magic, just as my Dr had predicted...I could swim and turn my shoulder at 90 days. I was shocked. I took it slow, as probably 1500 yards a week was what I used to do. Within a very short time, ie a month I worked up to nearly 5000 yards per week, and finished last Summer at approx 50 miles. Incidentally, I am a ocean swimmer and have been racing for about 10 years...and 50 miles in a pool, was more swimming then I had done at any one stretch ever in my life. The Dr needs to know, OSR needs to know, and all of the people that are about to walk into OSR need to know that, you will and can, come out of this, and they/OSR are with you every step of the way. Best, Brad Burnham/Scottsdale read more

I had a rotator cuff injury and my insurance company recommended OSR. I worked primarily with Shauna and Nick. Both were completely professional but had a relaxed and upbeat tone. I felt that they listened carefully when I had questions and concerns. And now that I have healed I am happy to recommend them. read more

Sean is the best physical therapist. The assistant are wonderful as well. They made my ACL recovery as easy as possible. The appointments are fairly easy to make and if it is an emergency they will get you in. Thanks OSR it's been a few year but better late than never. read more

I'm in love with the staff... seriously! I have Ehlers-Danlos Syndrome and when I first started seeing them they knew what it was but took it a step further and actually did MORE research before my second visit so not to aggravate any issues. Most therapists I've seen are like "oh yeah I know what that is" and make my symptoms worse, not these guys. 100% legit and not only know what they are doing but they show they know what they're doing. I've had cupping and dry needle therapy from them as well, AMAZINGLY KNOWLEDGEABLE STAFF! They put you at ease and make you feel like you've known them forever. They will always be where I go for my post-op care. read more

Let me start by saying that every OSR is different. I started at OSR years ago after a hip replacement and went to the Carefree location. I didn't love it because it was so busy and it was in the Mountainside Fitness gym. Every time I went I got a different PT. It was a love hate thing. I worked out and it was convenient. I recently had a shoulder surgery and went to the Ice Den location and have been under Shaun Palmer's care. I will never go to another facility. Shaun and his entire staff are committed to my recovery. They are the best group to work with and Shaun is very knowledgeable and I trust him 100%. I would highly recommended Shaun and his staff! read more

Nobody really wants to go to PT but if you have to, this is the place. The staff is courteous, organized, professional, and efficient. The doctors are amazing, caring, and thoughtful. The techs are a critical element and weave their way in seamlessly. I don't think I could have asked for a better experience. Thanks OSR! read more

Was recommended to this place after my knee surgery. This operation is first rate in all regards. From the time I called to my appointments and follow up everything has been exceptional. Well run with very professional and competent providers. I would highly recommend them for physical therapy. I am a physician and would not recommend anyone else after my experience here. Excellence! read more

I went for a few PT visits recently. I stopped treatment early because I found the staff to be unprofessional and did see no benefit. After I have stopped treatment, I received a bill from OSR for double the amount that I was told at the time of my first visit. OSR was unpleasant to deal with and the conversation did not end on a good note. It was a waste of my money and time. Needless to say that I will not return to OSR and will not recommend OSR to family and friends. read more

If you need PT, you will want to visit OSR. Great, clean clinic and not huge. The therapists and assistants are all very friendly and extremely knowledgeable. They don't jam up their patient clientele so appointments are fairly easy to obtain and schedules are on time (never wait). Clientele vary in age (not all young or all old), which is nice. I have a difficult treatment issue and they are working with me toward the best result. There's an obvious culture of caring, and that really helps. read more

From the moment I walked in the door I was impressed with your facility. Shaun was very knowledgable and professional. I would not hesitate to return if need be. read more

Went to Desert Ridge Mountainside location. Could not find them on yelp to review but found this location. Just wanted to say they were too notch. Everyone was helpful, friendly, positive and most of all respectful of my time and condition. You can feel from the moment you enter they care about their customers and it shows. read more

The staff is super nice and want to help, but it was a waste of time and money. My daughter who had a sports injury went for 3 PT visits in March 2017. I believe she was diagnosed with a tight iliopsoas causing her to limp after running. She was microneedled once with no benefit and was given exercises to tighten her buttock muscles the following 2 visits. We stopped treatment early because we saw no benefit. She fully recovered after the season was over and she stopped running. She just needed to rest. Glad other reviewers got better. read more

I started working with OSR physical Therapy because my Dr recommend the company to me. I have been going for 3 weeks so far and I am very happy with my results. I was having really bad shin splints and from the first time I checked in I have not had one shin splint. I've been in physical therapy before and this has been the most successful I've had working with a great physical therapist that keeps her eye on me and makes sure I'm doing everything correctly. I would recommend this facility to anyone that wants to make great progress with any pain they are dealing with. I was assessed and we keep track of my progress. I am very happy with my treatment and they are very knowledgeable and professional read more

Great place for treatment! Staff are friendly, personable and wonderful to work with. They are also accomodating to your needs and schedule!

OSR is great from the moment you walk in the front door and are always greeted with a smile. Nick is a great therapist who really knows his stuff. After only one session, I began the recovery process of healing two herniated discs and continue to feel better each day. In addition, Shae is great and also very competent. Must also mention Matthew, currently a physical therapy student shadowing the therapists, who is very friendly and thorough in explaining things. Out of the list of physical therapy clinics provided by my doctor, I am glad I ended up choosing OSR. Top- notch! read more

I was recommended to Shaun by a friend of mine. I had a tear in one of my hip flexors that seemed to not be getting better. Shaun recommended I do a few things at home, see how it feels, and go from there it needed. My hip is feeling better, I've eased back into some of my workouts without issues, and can finally get in my car without any pain. Friendly and honest staff. I was hesitant at first thinking they'd do the free consultation and just want my money, but was not the case at all. Definitely recommend this place and Shaun. If I reinjur myself I'll definitely be coming back. read more

I went in to see Megan for help with some discomfort on my lower back. From the moment I walked in I was greeted with a smile and everyone was friendly. Megan was great from her asking questions of what my daily exercise routine to pinpointing exactly where the pain was coming from. It was all uphill from there. From the first visit, I could feel my posture was better and was waking up feeling a lot better where the discomfort was on my back. OSR and Megan have my trust and I will continue to go see her in the future to keep my in tip top shape. read more

I doubt you'll find a better PT than Shaun. The guy knows his stuff. He helped me and my doctor figure out what my back issues were. I saw them several times before I was given a recommendation to go to SpineScottsdale. BIG MISTAKE! I should never have stopped going to Shaun at OSR. (Read my review of SpineScottsdale, then steer clear of SpineScottsdale). Shaun and his very friendly staff worked on my back with a clear goal of helping me, not just collecting payment. The silver lining for Shaun and OSR concerning my leaving, is that I would never have been motivated to review them here if I hadn't had that other so-called Physical Therapist to compare. read more