Two terrible experiences with the marine service and parts department yesterday…read more 1) On Tuesday I called about getting a PWC battery. I was told to call ahead of time so they can add acid and charge up the battery, no problem. I was told the battery was $172 (before taxes, etc). I called the next day to order the battery and when I picked it up I was charged $203 (before taxes, etc.) I told the salesperson that I was told the battery was $172, he didn't care, he charged me $203. 2) They add 3% if you use a credit card, but not if you use a debit card or pay by check. No problem, I get it, but I told them you should let people know ahead of time (I would have brought a debit card), the salesperson said "sometimes" we tell the customer (huh?), the salesperson could care less. The salespeople's attitude was that they didn't care at all that they screwed this customer. I'm afraid they have lost a longtime and repeating (PWC and ski package) customer. Maybe business is so good they don't care about customers.

Best in class dealership. This was my second big purchase from Buckeye, and I'll continue keeping…read morethem first on my list for any future purchases. VIP Customer Service. They did an excellent job educating me about my new boat as this is my first boat after purchasing a Hobie Pro Angler from them years ago. They put a lot of time, attention, and detail into prepping my boat so it would be water ready. They worked with me to get all the features on the boat that met my needs. VIP Treatment with the boat pickup as they were flexible with scheduling, had a congratulations sign, everyone walking on the boat took their shoes off, they consistently offered drinks/restroom, their service guys came out to answer technical questions, and they highlighted critically important parts of the manual so I may quickly revisit for review as a lot of information was covered during pick up. They don't just want to sell you, but they want to make sure you are set up for success, you are safe, and you have an all around great experience on the water and with Buckeye. Customer oriented all around. Would recommend anyone give Buckeye the first stop before looking elsewhere.

My family has been buying skis here for 30 years. The original owner was born in Austria and…read moreunderstands nuances that most ski shops miss. His son Chris does a wonderful job running the store and will make sure you have what you need at fair prices.

I went to Aster for skis and they provided everything I needed with fair prices on new skis +…read morebindings. Great customer service! I recommend Aster. Shop small business!

As when I came in to get fitted for boots, skis, etc. The process was extremely seamless and…read moreeveryone's was extremely helpful and knowledgeable.

Came in after talking on the phone for 20 minutes saying I can trade in something for the same…read morevalue came in and the dude tried to wax the shit out of me for $100 they are 400 hundred dollar bindings never come here

Exceptional service, value and a great overall customer experience. Nice inventory and accessories…read more Drove from Wooster after finding Gemini Bicycle & Ski Center online and was glad I did. Will definitely be back. Love my new Jamis Citizen 1 hybrid bike. It's just what I needed to get back on the trails.

Great bike shop. Everyone here shows exceptional service and always puts the customer first. I have…read morebeen going here for a couple years and have never had a bad experience.

Every year feels like the year I'll start skiing again despite last skiing in childhood. Instead I…read morejust go to après ski events. I always complained that there's really nowhere hyper local to get ski attire whether for actual skiing or after ski. I found just the place during Lakewood Chocolate Walk - Geiger's! AMBIANCE: Standalone store in downtown Lakewood that's apparently been part of the community since 1932 (wow!) For being such a longstanding retail space it's surprisingly modern. It really reminds me of Eddie Bauer's. The store has multiple rooms of outdoor attire. MERCHANDISE: Most of the attire (predominantly women's and children's) looks like chic athletic-ish attire to wear around Lakewood. Faux fur vests are especially soft and high quality. There is an entire room of skiing gear - skis, ski goggles, and sweaters with ski landscapes. There's also a pretty expansive selection of children's attire. You'll find popular brands like Patagonia and Yeti, and also less known brands. Prices are mostly what you'd expect at a high-end department store. SERVICE: The service at the store wasn't too attentive. Employees were a bit awkward with client interactions. Perhaps because it was busy. Check out this store if you are looking for winter attire like coats, chunky sweaters, gloves, and hats. There are plenty of choices here. I'll come back when I have more time to browse the coat inventory.

Impeccable friendly efficient service. Parking behind the shop with specifics spaces for the…read morevisit. Other city parking nearby with a parking app registration. This isn't an inexpensive shop so be prepared and you get what you pay for so enjoy it!

I was very impressed with the welcoming and knowledgeable atmosphere during my visit and was happy…read moreto purchase my beginner gear at Little Mountain Ltd. I recently started researching cross-country skiing in order to keep myself active this winter. Most ski shops are still closed for the season, while those that were open had little interest in helping me as a non-downhill skier. The staff at Little Mountain Ltd answered my basic questions, made gear recommendations and were able to let me try on several options to get a feel for what I needed. There were no pressure, only knowledgeable answers to my questions. I feel comfortable with my purchase and am looking forward to the harsh NE Ohio winter now thanks to Little Mountain Ltd. Thanks!

We LOVE Little Mountain Ski shop!! Greg and his team do an awesome job of suggesting the right…read moreequipment for your experience level and then make sure that the equipment is sized/adjusted correctly. Customer for life!!

Always helpful and friendly the staff at Chagrin Geiger's are the best retail folks around…read more They sell great quality outdoor merchandise, great hiking shoes and good clothing. Is it a bit expensive? Yes, but you get what you pay for.

Jim at Geiger's is the best! He always takes great of care of our skiing and snowboarding needs!…read morePatient, knowledge, experienced and kind! We keep going back for a reason. Thank you Jim!

Amazing skis and price! Great service!read more

From the owner: "R" Ski and Snowboards is a full service ski shop that is committed to offering the best in skiing…read moreand snowboarding equipment,apparel and accessories. We also carry a wide variety of water sports equipment, golfing supplies, and a full selection of pool and spa chemicals for the summer.

Super friendly employees at the entrance. I was looking for an Ohio State hat for a small head…read more They showed me everything available and I picked a good one!!

Merchandise is great. Prices are expensive. Also, I was being followed around while I was shopping,…read morelike they thought I was going to steal something.

Absolutely the worst customer service I've ever experienced at this store. The sales ladies,…read morehorrible. They were Confrontational and unfriendly. I walked away for a minute because they were so ridiculous. When I went back towards the checkout, a nice gentleman asked if I needed assistance and I said yes I'd like to check out and he helped me with a friendly smile and kind attitude. Manager in the store Needs to be fired as she has no idea how to deal with the public. The man that helped me, I think one of the only men that works in the store. There was extremely helpful and had a lot of good customer relations ability. The storm was so awful. I will not be going back to it.

Nice store. Clothing, shoes, and accessories for the family are often at discounted prices…read more Columbia is good quality items for the outdoors, and for every day wear. Check out this store when shopping. We purchased snow goggles. The were 25% off.