I don't, and WON'T use anyone else. These guys (and gals) are good at what they do. I've used…read morethem for years on my rental properties and am always more than satisfied......not only with the price, but also with the quality of work and the timeframe they complete the job in. They do a great job and even clean up after themselves. When I need carpet for my own house, there is NO QUESTION who I will use.......J-Mar. Thanks for always taking care of me! John

We recently had J-Mar out to install carpet in our offices and clean all the rugs in our…read moreclassrooms. They did a phenomenal job! I was positive I was going to have to get some new rugs but they were able to make them all look brand new! The pricing was very fair and they are a local company which is great!

I called 4 different companies to clean one room in my new home, that the seller kept a cat, that…read morepeed all over the room. These guys were the only ones that actually answered the phone and offered to come out today and give me a quote and clean it if I approved that the quote. Diego and Ian showed up. We're extremely polite, professional respectful explained everything in great deal and we're able to clean the carpet. Stains gone and room smells great. Now I will have carpet pulled back, tack strip and padding removed, floor kilz'd and new tack stripping and padding installed and carpet put back! Overall great experience. I will use them when I sell My other house! Thank you for the very prompt response!

This review is purely on customer service - unfortunately, a result of which is that we did not end…read moreup continuing with the cleaning. Initially, when I reached out (a week in advance of needing the clean), the team seemed responsive and professional - sending confirmation the next day, and following up multiple times over the week to verify the service window. At the time I didn't notice the lack of questioning about: how many rooms I needed carpet cleaning for, the general size of the rooms, what the state of the carpets were, or what my budget was. They also did not give any advance indication of their price range. And, they never shared whether they would call or text in advance when a tech was on their way to us (for the record, they do, and that would have given us 5 hours back to our day had we known.) They have fantastic reviews, and appear to do great work, and I haven't needed carpet cleaning in quite some time, so I assumed they needed to get the dimensions and assess in person (this was verbally confirmed by the tech when they arrived - and the tech was very kind, thorough, and tried his best -- but we'll get back to that in a minute). Our service window confirmed via text and phone call at least three times, including the day before the planned service by the schedulers was 2-6. By 5:30, I had not received any indication of whether our service was going forward. I called to check in, knowing we had 30 minutes left in the window, but just wanting to verify the plan. Only then was I told the service was running late, now estimated to be a 6:30 arrival because "the property before you keeps requesting add ons." We opted to continue forward, now being told for the first time we would get a call when they were on the way. At this point, I was mildly frustrated, but understood work can run late. However, I was also confused why this prior property was not asked to schedule a follow up service rather than pushing everyone else back. By 6:25, we had not received a call, and I had a message drafted to follow up when I DID receive a call. A call to let me know the tech was on the way - but would be about 35-40 minutes. At this time, we had been waiting for 4.5 hours, having not been told we would have a 30 minute heads up to be back, and taking valuable time away from work, and additional necessary tasks. They offered to reschedule, but could not guarantee we would be first on the list, and leaving us to wonder if we would be waiting for 5 hours again. We proceeded, having asked how long the service would take - it was estimated to be an hour and we should be done by 8-8:30. This was the first time through all interactions I was asked how many rooms would be serviced. I expressed concern for the timeline, and disappointment at the lack of communication on the actual service date. No apology was offered, no solution other than continuing to wait, or to reschedule for another window, being offered. When he arrived, the tech was kind, fast, and professional. He answered my questions, and assisted me in looking at several service combinations. He was also able to verify that their policy for pricing is to evaluate the floors in person, and get the exact dimensions. Which is understandable, but would have been appreciated in advance. The first quote we were given, as was shared by another reviewer previously, was over $800 for 3 rooms with their closets, and 2, very short, hallways. One room has significant pet smells, but the rest do not. There was no furniture nor items to be moved, nor maneuvered around. The second quote, with highest tier treatments removed was still above $600. When I pushed for standard treatments, we were quoted around $400. I shared that was well above the cost I had anticipated, and was asked my budget. I said $300 max (which is still above average), and was eventually quoted $375, I asked to remove another option and it was reduced to $348. I asked if there were any coupons or specials, and THEN was informed of an option that would be close to that $350 including after environmental fees (not included in the original quotes). And finally, I inquired if it would be possible to do just an incredibly standard steam clean for the majority of the spaces, and only focusing on the more intense treatments for the one room that needed them. I was told that was not an option. Unfortunately, we were not able to proceed with the service. When I looked at our quote page, it was indicated we were originally scheduled to be seen at 4pm, and we did not have a tech until after 7. TL;DR we waited 5 hours for a tech to arrive, just to be given an aggregious quote of over $800, magically reduced to $348, and with poor communication starting when it mattered most.

There is not ONE SINGLE THING I could say that is negative about this outstanding business. They…read moremade our stairs look new again, as well as the primary bedroom and closet. We sent our wool area rug to be cleaned and again it came back looking outstanding. Now let me tell you about their personnel. They are just as great! Very good communicators, professional, knowledgeable and very friendly and on top of all that, Bell Carpet Cleaners are affordable. I highly recommend Bell Carpet Cleaning. disclaimer (I was not paid to write this review :)

Besides Bell being recommended to me, one of the main things I was looking for was a cleaning…read moreservice that uses a truck mounted cleaning system because those typically are more powerful and have better suction ability than the portable units that can be wheeled into the home. They pretty much checked all 3 boxes with having a great reputation, being affordable, and use the cleaning method that I was looking for. Tucker was the technician that came to my home today, he was thorough and efficient. He also explained the process very well and overall the experience was outstanding.

Excellent service! From the time I called until they showed…read moreup, it only took 1.5 hours. This was so amazing because we were in a bit of a pinch, and they really saved my butt! I was very pleased with the professionalism and quality of the work, plus the carpets looks absolutely immaculate afterwards. 10/10 would recommend. Thanks guys! :)

I was more than satisfied with my experience with Zeroez. They made it incredibly simple and…read morestraightforward From the beginning process of requesting a quote to scheduling the service and ease of payment. They clearly communicated all cost upfront so there were no surprises. Our service man, Keith, was fantastic. Very friendly and professional. Gave us some great tips on how to extend the life of our specific carpet material. Cannot recommend them enough!

Here's your carpet cleaning tip; Call Erik Wallace, owner of Zerorez franchise, direct at…read more405-830-9189 Erik is who will show up to clean your carpet! Erik has cleaned our carpet for over 10 years, and he does GREAT work! Carpets will be clean, no soap residue, and dry in a couple hours.

Had Brian and Michael clean my HVAC system today and it was a great experience…read more Took longer than I expected, but that wasn't a bad thing at all. They were so thoughtful of our property, great guys, and made sure the job was done right. The value for the job was great, honestly, I thought it would cost more. Struck by just how professional the service was and would be happy to use their service again.

Would never use this business again. Bought the wirker lunch and gave him 50$ on top of the…read moreridiculous max package, which was not worth it at all. Left a lot of the tile unleaded and unsealed, boot prints, left mud spots, damaged 100% worth of property, and left water puddles all over the wood floor. Worst of all, the company would not call me back or even apologize. Please find another business to use.

We are new to the area and wanted to have our carpets cleaned prior to completely unpacking all of…read moreour belongings. We called around to a few places and we chose clean and dry because they had great reviews, we wanted to support a local business, and they offered a military discount. Even with the discount, they were a little more than some of their competitors, but based on everything else we decided to give them a chance. I called and got a quote from Kathy (who is extremely nice and helpful). When I called back to schedule, there was some confusion on the original quote not including a hallway we had discussed so she said she would include the hallway at no cost. The owner, Stacy, showed up to our home, and as we were doing the walkthrough I mentioned the hallway and confusion. He said that he heard the phone calls, agreed they were confusing, and said it's normally 30 for the hallway but he would do it for free if we wanted him to. I agreed since that was what we were quoted, and he said, "You know what, I don't want to do any of it." When I asked what he meant, he said he doesn't work for free and said he was leaving. I was confused since he offered to do it for free, but he walked out. I don't know if he was in a bad mood already, but that is terrible customer service and he was extremely rude to my wife and I. There were so many other ways to handle the situation. My wife and I had moved all of our stuff out of the rooms and had our kids sleep downstairs so he would have plenty of room to work and since we wouldn't be able to access the rooms until they dried. Had he tried to talk to me about it we probably could have up with a solution, but he refused to do anything at that point. I called Kathy back and she said she would try to figure out what was going on, but I never heard anything back. I would recommend finding someone else to clean your carpets.

All around 5 stars! Got booked for next day, communication throughout the whole process was…read moreexcellent, effective and easy! Stacy was punctually & quick! Now the service itself, wow! Tile looks brand new, grout looks lighter & clean! Carpet feels, smells and looks like night & day! Couldn't be happier with the service, thank you Stacy! Worth every cent!